숙박 시설 정면 - 저녁/밤

몬테베르데 로지 & 가든스 바이 뵈에나 여행 후기

4 out of 5
몬테베르데 로지 & 가든스 바이 뵈에나
Monteverde, Monteverde, Puntarenas

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 358개 이용 후기 중 262개" "
평점 8 - 좋아요. 358개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 358개 이용 후기 중 21개" "
평점 4 - 별로예요. 358개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 358개 이용 후기 중 0개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and grounds were kept in immaculate condition. We were greeted by the front desk staff eagerly and they offered a lot of help as we checked in and later booked some excursions in the area. All of the staff that we interacted with were friendly, polite and helpful. The staff went out of their way to make sure we had what we needed. The room we stayed in was an older room located on the ground floor below the restaurant area. The room was comfortable and had a nice private outdoor terrace overlooking the gardens. The room felt like it could use a modern refresh, but it was functional. The hotel also had a fantastic orchid room that had fresh air and calming natural light. This room felt underused despite it being set up for dining or drinks. The restaurant on site has a wood burning fireplace for ambiance in the evening, and has a lovely large open air seating area to enjoy happy hour drinks while watching the sunset, or enjoying breakfast.
2024년 3월에 4박 숙박함
답변 제공: Andres 님, 2024년 3월 26일
Thank you Ian for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your overall experience at our lodge and that our staff provided excellent service throughout your stay. We're delighted to hear that you found your room comfortable and that you enjoyed the private outdoor terrace overlooking the gardens. Your feedback regarding the need for a modern refresh is noted, and we will certainly take it into consideration as we continue to improve our accommodations.It's wonderful to hear that you enjoyed the ambiance of our orchid room and the open-air seating area at our Restaurant El Jardín. We're glad you were able to relax by the wood-burning fireplace and take in the sunset during happy hour!Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the cloud forest of Monteverde!

10/10 - 훌륭해요

Jolanta

2024년 2월에 1박 숙박함
답변 제공: Andres 님, 2024년 3월 22일
Thank you Jolanta for your rating! We hope you enjoyed exploring the unique cloud forest of Monteverde.

10/10 - 훌륭해요

Richard 님, Silver Spring

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The setting is beautiful and the restaurant is amazing! The staff were very friendly and helpful. We had two fantastic tours with Donald, who was a limitless source of knowledge and enthusiasm. His tours were a major highlight because he was so excited to share the local wildlife with us. All in all a very peaceful and relaxing stay.
2024년 2월에 2박 숙박함
답변 제공: Andres 님, 2024년 2월 29일
Richard, thank you for sharing such a wonderful review! We're delighted to hear that your stay at Monteverde Lodge was peaceful and relaxing.It's fantastic to know that you enjoyed the beautiful setting and had an amazing dining experience at our restaurant El Jardín. We're thrilled that our staff, especially Donald, made your tours a major highlight with their enthusiasm and knowledge. Donald's passion for local wildlife truly shines through, and we'll be sure to pass on your compliments.If your travels bring you back to this enchanting cloud forest, we'd be thrilled to welcome you again to Monteverde.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location for three cloud forest tours.
2024년 2월에 4박 숙박함
답변 제공: Andres 님, 2024년 3월 1일
Steven, we deeply appreciate your review and kind comments about our location and accessibility to tours.

10/10 - 훌륭해요

Erin 님, San Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food is spectacular and breakfast is included.
2024년 2월에 4박 숙박함
답변 제공: Andres 님, 2024년 2월 25일
Erin, we appreciate your rating and review of our El Jardín Restaurant!

10/10 - 훌륭해요

JF

2024년 2월에 1박 숙박함
답변 제공: Andres 님, 2024년 3월 22일
We appreciate your rating! We hope to have you back in a future visit to Monteverde.

10/10 - 훌륭해요

Gabriela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and facilities were clean and beautiful. All the surroundings are beautiful and well taking care. Love the garden. The dinning it was great as well
2024년 2월에 2박 숙박함
답변 제공: Andres 님, 2024년 2월 7일
Gabriela, we deeply appreciate your rating and kind words about your experience at our lodge and culinary experience at our El Jardín Restaurant!

10/10 - 훌륭해요

David S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and staff
2024년 1월에 2박 숙박함
답변 제공: Andres 님, 2024년 1월 25일
Thank you David for your rating and kind words of our lodge and our amazing staff! We hope to have you back in Monteverde in the near future.

10/10 - 훌륭해요

Warren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic facility with friendly and attentive staff. This was our second stay and we are planning to return next year.
2024년 1월에 5박 숙박함
답변 제공: Andres 님, 2024년 1월 23일
Thank you Warren for your kind words and review of your stay at Monteverde Lodge! We appreciate your shout-out to our amazing staff. Looking forward to seen you next year.

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Missed morning coffee
Nice hotel, lovely grounds and very friendly, efficient staff. Tea/coffee making facilities would be an improvement; we would have enjoyed a coffee on our balcony early morning but no facilities to make one. No room/hotel info, no iron. Town is very close by so convenient location.
2023년 12월에 2박 숙박함
답변 제공: Andres 님, 2023년 12월 13일
Thank you Jacqueline for your recommendation of your lodge and our shoutout to our amazing staff. We appreciate your feedback on the coffee/tea in the room, even though it can be requested, we are working on setting them up in the rooms. We hope you had a great time exploring the cloud forest of Monteverde.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Andres 님, 2024년 1월 2일
Thank you John for your rating of your stay with us!

10/10 - 훌륭해요

Aakar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Andres 님, 2024년 1월 2일
Thank you for your rating!

10/10 - 훌륭해요

Nandini

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lush greenery everywhere. Had a stream running next to our room! Complete privacy and great ambience. Very well maintained property. Had two trails in this property. And they allow guests to do trails (one is quite a challenge) on sister property. Excellent view from deck of other property. Staff is very nice. Breakfast was included and was good. Rooms very clean. And good decorations. The only issue we had was they have their some of the closet space inside the bathroom (which is quite big). But it's a hassle to use it. Other than that no issues.
2023년 11월에 4박 숙박함
답변 제공: Andres 님, 2023년 12월 12일
Thank you for taking the time to share your experiences with us, at our Restaurant El Jardín and our amazing staff. We also appreciate your feedback on the bathroom space. We can only improve.

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel to stay in the Monte Verde or Santa Elena area, walkable distance to the latter and the rooms, staff and food is amazing at the hotel
2023년 11월에 3박 숙박함
답변 제공: Andres 님, 2023년 12월 1일
Joshua, we deeply appreciate your kind words about your stay, our Restaurant El Jardín and our amazing staff! Pura vida from the cloud forest of Monteverde!

10/10 - 훌륭해요

Josef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Andres 님, 2023년 11월 4일
Thank you Josef for your rating!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Andres 님, 2023년 10월 29일
David, we appreciate your rating of your stay at our lodge! We hope you enjoyed exploring the cloud forest of Monteverde.

10/10 - 훌륭해요

Claire

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We LOVED this lodging. It is simple and beautiful. The staff could not have been more responsive or helpful. The breakfast included was excellent. It’s very close to lots of adventure/activities. And while it has a feeling of total seclusion, it is just a 5 minute walk to town where there are several great restaurants where we had some delicious meals with local fare. Highly recommend this property!
2023년 10월에 4박 숙박함
답변 제공: Andres 님, 2023년 10월 29일
Thank you Claire for your enthusiastic recommendation of your stay at our lodge! We hope you enjoyed exploring the cloud forest of Monteverde.

10/10 - 훌륭해요

Enrique

2023년 9월에 4박 숙박함
답변 제공: Andres 님, 2023년 11월 23일
Thank you Enrique for your rating! We hope you had a great time at our lodge and exploring the lush cloud forest of Monteverde.

10/10 - 훌륭해요

Laura

2023년 9월에 2박 숙박함
답변 제공: Andres 님, 2023년 10월 11일
Thank you Laura for your rating! We hope to have you back in the near future in Monteverde.

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We had to change rooms due to a strong fragrance. The next room was much better but when we turned on the bathroom fan it smelled again - poor ventalation caused both of us headaches so we did not spend much time at the property for the three nights we booked. We wanted to dine there but it's close to $20 CDN for just a cocktail. No wonder the dining area was empty. It rains every night and the hotel does not offer TV so it was boring come the evening. On a positive note the breakfast was very enjoyable and Rebecca was most helpful to ensure our laundry was taken care.
2023년 9월에 3박 숙박함
답변 제공: Andres 님, 2023년 10월 4일
Hello Deborah, we apologize for the discomfort you experienced with the room fragrance and ventilation. Your feedback is valuable, and we will address these concerns to improve our accommodations. We're glad Rebecca could assist you with your laundry and that you enjoyed our breakfast. We understand the importance of providing value, and we will review our pricing to ensure it aligns with our guests' expectations. Thank you for your input; we hope to offer you a more satisfying stay in the future.

10/10 - 훌륭해요

Gerd-Inno

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traumhafte Unterkunft. Sehr empfehlenswert.
2023년 9월에 2박 숙박함
답변 제공: Andres 님, 2023년 9월 14일
Thank you for your recommendation!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice breaffast Check out the trails on the hotel property. Excellent bird opportunities including toucan and quetzal. The rooms are very comfortable but if you want a quality view from your veranda you will need to opt for the more expensive rooms.
2023년 8월에 3박 숙박함
답변 제공: Andres 님, 2023년 8월 26일
Thank you Thomas for taking the time to share your experience at our lodge, gardens and our El Jardín Restaurant. We hope you enjoyed exploring the cloud forest of Monteverde.

10/10 - 훌륭해요

Charly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Juste parfait
Super hôtel avec un service vraiment au top, les chambres sont très confortables, le personnel au petit soin et le restaurant est très bons avec une belle carte des vins. Les sentiers aménagés et la piscine chauffée sont un vrai plus.
2023년 8월에 1박 숙박함
답변 제공: Andres 님, 2023년 8월 26일
Charly, we deeply appreciate sharing your experiences at our lodge, El Jardín restaurant and amenities! We hope you had a great time exploring the cloud forest of Monteverde.

10/10 - 훌륭해요

Henri-Claude

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property with a friendly professional staff and a great kitchen.
2023년 6월에 3박 숙박함
답변 제공: Andres 님, 2023년 6월 21일
Thank you for your kind words of your stay, our amazing staff and our great cuisine at El Jardin Restaurant.

10/10 - 훌륭해요

Irene 님, Camarillo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is beautiful and the breakfast is great! The beds were comfy too.. we liked that they had a drinking water dispenser where we can fill up our water bottles. So no need to buy water bottles. Staff was very attentive. The hotel is close to town. Less that a 5 min drive where there a multiple eating options. Very convenient I do wish that the rooms had a tv. I like to watch tv to unwind after a busy day.
2023년 6월에 2박 숙박함
답변 제공: Andres 님, 2023년 6월 16일
Irene, we deeply appreciate your rating and kind comments about your stay at our lodge, our amazing staff, location. We also thank you for your feedback.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and everyone on staff were wonderful. The window in the bathroom was facing the hall and was open so it could get noisy but wasn’t a big impact to our stay.
2023년 5월에 2박 숙박함
답변 제공: Andres 님, 2023년 6월 7일
Thank you Patricia for your review of your stay at our lodge. We also thank you for your feedback of the bathroom's window.

10/10 - 훌륭해요

Bria

2023년 6월에 2박 숙박함
답변 제공: Andres 님, 2023년 7월 3일
Thank you for rating!

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Andres 님, 2023년 6월 14일
Thank you Jon for your rating! We hope you enjoyed exploring the cloud forest of Monteverde!

10/10 - 훌륭해요

Allison

2023년 2월에 2박 숙박함
답변 제공: Andres 님, 2023년 4월 30일
Thank you Allison fo your rating of your stay!

10/10 - 훌륭해요

Elvira

2023년 4월에 3박 숙박함
답변 제공: Andres 님, 2023년 6월 7일
Thank you Elvira for your kind review!

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 3월에 3박 숙박함
답변 제공: Andres 님, 2023년 4월 30일
Thank you Taylor for the rating of your stay!

8/10 - 좋아요

Jeff and Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent. Every meal was a treat. Great service and great location.
2023년 2월에 2박 숙박함
답변 제공: Andres 님, 2023년 3월 2일
Thank you Rebecca and Jeff for your review and highlighting your dining experience, our amazing staff and location.

10/10 - 훌륭해요

Christoph 님, San Jose

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place and location. Staff was wonderful.
2023년 1월에 1박 숙박함
답변 제공: Andy 님, 2023년 1월 14일
Thank you Veronica for your kind review of your stay, location and our amazing staff!

10/10 - 훌륭해요

munir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed staying there
답변 제공: Andres 님, 2022년 12월 14일
Thank you for sharing your review of your stay at our lodge!

8/10 - 좋아요

Pamela 님, Tucson

2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Monteverde lodge & Gardens review
The service wss fantastic. The staff new your first name from our first dinner onward. They were super courteous, very professional abd most importantly friendly It appeared that they realky enjoyed their job. I highly recommend staying here to anyone. The food was fantastic....
2022년 11월에 3박 숙박함
답변 제공: Andres 님, 2022년 11월 28일
Thank you Brent for your high recommendation of your stay at our lodge! We appreciate your shout out of our amazing staff, who are locals who want to make guests feel right at home.

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is absolutely beautiful. Well worth a stay while in monteverde. Close to town - 15 minute walk but situated in a quiet area.
2022년 11월에 3박 숙박함
답변 제공: Andres 님, 2022년 12월 14일
Thank you Christine for your review of your stay at Monteverde Lodge and Gardens! Indeed our location is close to town yet secluded. :)

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing accommodations. Cant say enough greatness about the staff, very accommodating. Erik is a very special person, on the wait staff. Pura Vida !! The team at reception fantastic today. Property is beautiful, many hiking trails, Shout out to Rolando too !!
2022년 11월에 5박 숙박함
답변 제공: Andrés 님, 2022년 11월 18일
Thank you Lynne for your kind words and review of your experience at our lodge and specially your shout out to our amazing staff members!

10/10 - 훌륭해요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff in every department was outstanding. Especially the front desk. In particular, I'd like to say that Jason and Rebecca M. were particularly attentive and helpful. They went out of their way to make sure that everything was perfect. As long as they are there, we will return. They are true hospitality professional.
2022년 6월에 2박 숙박함
답변 제공: Andres 님, 2022년 7월 4일
Doug, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated, specially your shout out to our amazing staff. We hope to have you back in the near future!

8/10 - 좋아요

NURE 님, NEW YORK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property with excellent restaurant albeit overpriced because they offer New York process… hotel is expensive for what it offers and there were s few broken fixtures in the bathroom which is not acceptable at these process… most attractions near the area and around Costa Rica felt too touristy (tourist traps).
2022년 6월에 1박 숙박함
답변 제공: Andres 님, 2022년 7월 4일
We are grateful that you took the time out to leave us a review of your stay at Monteverde Lodge. Your feedback helps us to improve service for future guests.

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful! Excellent service, gorgeous gardens and delicious food
2022년 6월에 4박 숙박함
답변 제공: Andy 님, 2022년 6월 25일
Thank you Manuel for your review of your stay at our lodge. We appreciate your shout out of our expansive gardens, dining experience and our amazing staff!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet very attentive staff nice fire near the bar lovely heated pool no complaints on any given level!!!
2022년 6월에 2박 숙박함
답변 제공: Andy 님, 2022년 6월 25일
Thank you Stephen for taking the time to review your experience at our lodge and the special shout out to our amazing staff!

10/10 - 훌륭해요

nina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinary cloud forest hotel. Garden pathways around the property to wander or a heated pool to relax.
2022년 6월에 2박 숙박함
답변 제공: Andy 님, 2022년 6월 16일
Hello Nina from Monteverde Lodge! Thank you for your review of your stay with us. Our extensive gardens and trails are the perfect gateway to experience the cloudforest.

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, the best in Monteverde
I´ve been five times in Monteverde in other hotels, but this one was the best. Great experience. Very good location, excellent amenities, the staff was very kind and helpful. The restaurant serves amazing food. A place to return!!!
2022년 5월에 1박 숙박함
답변 제공: Andy 님, 2022년 6월 16일
Oscar, we appreciate taking your time to share with us your review and experience of your stay at Monteverde Lodge and most importantly, highlighting the efforts of our amazing staff.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEAUTIFUL!!
Enjoyed everything about this beautiful hotel. Highly recommend!!!!
2022년 5월에 1박 숙박함
답변 제공: Andy 님, 2022년 6월 16일
Thank you Tracy for your very generous recommendation of your stay at Monteverde Lodge! We hope to have you back in a future trip to Costa Rica and the cloudforest!

6/10 - 괜찮아요

Mohamedi

가족 여행
별로예요: 편의 시설/서비스
Dealbreaker for me was no AC in the room. Was not explicitly mentioned by Expedia otherwise I would not have reserved this lodge. Like the trails around the lodge.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Sarah

2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Sandra

2022년 3월에 3박 숙박함