조감도

시크릿츠 파파가요 - 어른 전용 - 올 인클루시브 여행 후기

4.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 473개 이용 후기 중 286개" "
평점 8 - 좋아요. 473개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 473개 이용 후기 중 40개" "
평점 4 - 별로예요. 473개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 473개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was excellent. Staff was excellent .
2024년 1월에 7박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 3월 23일
Hola Patricia, Thank you for taking the time to let us know about your experience. We feel honored to know that you had a delightful time with us. Warm Regards,

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent resort, quiet and relaxing atmosphere, great food and drinks, Secrets always delivers. The Staff at this resort go above and beyond expectations to make sure our stay was excellent.
2024년 3월에 6박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 3월 16일
Hola James, We are happy to know that the combination of a tranquil atmosphere, gastronomy and hospitality made your stay memorable.We will be thrilled to receive you again,

10/10 - 훌륭해요

Lori 님, Jonesboro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was phenomenal! Property was very lush and beautiful. Our room was very clean and comfortable..
2024년 1월에 5박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 3월 1일
Hola Lori, It is a pleasure to greet you. We are glad to know you enjoyed your stay with us. Sunny Regards,

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 1월 19일
Hola Dennis, Thank you for your visit and for rating us. Warm Regards,

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 1월 10일
Hola Stephen, Thank you for taking the time to leave us a review and for choosing us. Warm Regards,

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 1월 6일
Hola Joshua, Thank you for your visit and review. We hope this is not the last time you visit us. Warm Regards

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
2023년 12월에 12박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2024년 1월 12일
Hola JenniferThank you for letting us know what you consider to be our strengths and weaknesses during your experience. It is very important for us to hear the opinions of our valued guests. We will take your feedback into account.Please note that all beaches in Costa Rica are public. However, our resort is located in a secluded area, which provides exclusive access to our beach.Best Regards,

6/10 - 괜찮아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2023년 12월 30일
Hola Daniel Thank you for your visit and your review, and an apology for any circumstance that was less than you expected.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and accommodating. They were so happy to have us there at their resort and made our trip relaxing.
2023년 11월에 7박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 11월 30일
Hola David, We are thrilled that you enjoyed your time at our Resort, and we sincerely hope to welcome you back soon for another memorable experience.Warm Regards,

6/10 - 괜찮아요

Christine

2023년 11월에 2박 숙박함
답변 제공: Sabina Araya | Social Media & E-Concierge 님, 2023년 12월 30일
Hola Christine, Thank you for rating us and for your visit. We apologize for any discomfort you might felt during your stay.

6/10 - 괜찮아요

Kelsey

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 11월 30일
Hola Kelsey, Thank you for taking the time to leave us a review. If there's anything we can do to make your next visit even more delightful, please don't hesitate to reach out.Best Regards,

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 11월 14일
Hola Ann Thank you for your review and visit!We look forward to receiving you again.

10/10 - 훌륭해요

Alison Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 11월 7일
Hola Alison, Thank you for your visit and review.

6/10 - 괜찮아요

Dih Meng 님, London

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
2023년 10월에 7박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 10월 27일
Hola Dih, We are absolutely sorry that you end up not loving our Resort, certainly, this is a must for us. We want to let you know that all your comments were passed on to the corresponding departments. We are happy that you enjoyed the food. Our beach has black sand due to volcanic reasons and can appear somewhat "muddy" closer to the shore because of its color. We also want to let you know that for our guests who have a special mobility necessity, we have measurements to make their stay more comfortable. It is also important for us to explain that our restaurants work under no reservation and just in order of arrival, we apologize for any inconvenience you might have experienced with this matter. A sincere apology on behalf of our whole team. We hope that maybe in the future we can receive your visit again.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this resort.. very friendly staff and great food
2023년 10월에 6박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 11월 2일
Hola Melanie, Thank you for letting us know about your experience, we hope we will receive your visit again in the future.

10/10 - 훌륭해요

Paola Duarte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El servicio fue increíble. Ame la playa, las habitaciones son hermosas, las amenidades. Nos encantó descansar en el hotel.
2023년 10월에 2박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 10월 12일
Hola Paola, Muchísimas gracias por tomarse el tiempo en dejarnos saber sobre su experiencia. Le esperamos de nuevo!

8/10 - 좋아요

Shelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, but a one time only place for me
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
2023년 10월에 5박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 10월 23일
Hola Shelia, Thank you for letting us know your perspective on such important subjects. Knowing what our guests feel and think during their stay is extremely important as it helps us assess what can be improved. We would like to clarify that in case we receive a guest with physical limitations, we have a protocol to make their stay as inclusive as possible, for example, we use rooms closer to the main area, and with fewer stands.We want to apologize about the transfer situation, we will pass on your comments and check on them.We love to know that you enjoyed the scenery that features our Resort and the Costa Rican exuberant greenery!

10/10 - 훌륭해요

Brittney Evan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great relaxing getaway perfect for couples that want to have a good time without children! We definitely recommend for a more laid back stay!
2023년 10월에 7박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 10월 9일
Hola Brittney, Thank you for letting us know about your experience, we are glad that you recommend our place for future couples visiting us. We hope is not your last visit to our property.

10/10 - 훌륭해요

Lynasia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prior to our stay, I had read so many negative reviews mentioning the food, cost of excursions, steep hills the resort is built on, etc. It is truly unfortunate how hard it is to please some people. This was not our experience at all. There are so many options for food where you’re bound to find something you like, and despite negative reviews, the breakfast at Market Café was amazing with so many options including a chef making omelets to-order and a staff member making smoothies with your choice of ingredients. Excursions with AmStar on site were very reasonably priced considering everything that is included. The steep hills of the resort - yes, are very steep. However, this is what makes the resort so unique and beautiful! All of these levels and layers to the grounds and bungalows. Not to mention their shuttle crew is super quick to pick you up and take you anywhere you want to go on the resort. Every. single. staff member was gracious, kind, helpful, and always going above and beyond. We’re already booking our trip next year!
2023년 9월에 5박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 9월 20일
Hola Lynasia, We are more than glad to read this review and share it with our team, this is what motivates us to keep delivering the best of us to our dear guests. Every word is valuable to us, thank you for sharing. We will be happy to receive you again in the future.

6/10 - 괜찮아요

Riki Lynn

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Secrets Papagayo is a beautiful resort with exceptional hospitality and stunning views. While there were some areas that fell short, such as the lack of authentic local cuisine and a few issues with staff and excursion representation, the overall experience was enjoyable. I would recommend this resort to others, but with the caveat that they should be aware of its limitations and make an informed decision based on their preferences.
2023년 9월에 7박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 9월 20일
Hola Riki, Thank you for letting us know about your experience at our Resort. You can also let us know and give us more details about the issues you experience with our staff, excursions, or other circumstances. Currently, AMSTAR DMC is our official tour operator, they have different tours available for our guests and we have 7 restaurants and different cuisine events during the week. We hope despite what you mention you can visit us again in the future.

10/10 - 훌륭해요

Melvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 9월에 4박 숙박함
답변 제공: Thanks 님, 2023년 9월 12일
Thanks.

8/10 - 좋아요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
2023년 9월에 4박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 9월 11일
Hola Jeanette, Thank you for your kind review and informing us about these important details with our staff. Your comments were passed on to the corresponding departments. An apology for any uncomfortable moment you experienced with us. We hope to receive you again in the future.

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was beautiful. Staff were always friendly and helpful.
2023년 8월에 7박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 9월 4일
Hola Robin, Thank you for taking the time to leave us your opinion and visit. We look forward to receiving you again.

10/10 - 훌륭해요

Marcus Anthony

2023년 8월에 8박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 9월 20일
Hola Marcus, Thank you for your review and visit. We hope we will receive you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was friendly and great. Their shuttle system and phone system is so easy to use. The resort is hilly and beautiful. Our private plunge pool really made our stay extra special. The gift shop at the hotel is very expensive and does not have common items like Advil, so make sure you bring those type things from home. It was an amazing place for a honeymoon. The spa was incredible and they have one pool that is just for relaxation on one side of the resort.
2023년 8월에 5박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 8월 21일
Dear guest, We are glad that our Resort was up to your expectations. Unfortunately, you need a doctor's prescription to access Advil in Costa Rica, therefore we cannot sell it freely. We hope you will revisit us in the future.

8/10 - 좋아요

Adam

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
2023년 8월에 4박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 8월 15일
Hola Adam, Firstly, thank you for your sincere review, we are pleased that you enjoyed how secluded our property is and the essence of the resort. We have a 24/7 hour shuttle service because we are aware that not all of our guests enjoy or can walk around the resort. Thank you for pointing that out. We are sorry about the ants, we are in a tropical environment, therefore any trace of exposed food can attract them. We make sure to give immediate solutions whenever something of this nature happens. We hope to receive you again in the future.

10/10 - 훌륭해요

Ewelina

2023년 8월에 4박 숙박함
답변 제공: Reservations Manager 님, 2023년 8월 29일
Dear Ewelina,Thank you very much for your comentary, hope to see you soon.best regards

8/10 - 좋아요

Christine 님, Middlesex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
2023년 7월에 5박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 8월 5일
Hola Christine, Thanks for taking the time in giving us your feedback. It is important for us to know about our guest's experience. A sincere apology from our team. We are so glad you consider visiting us in the future. You are more than welcome!

4/10 - 별로예요

Amir

별로예요: 직원 및 서비스, 객실의 편안함
Disappointing
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
2023년 7월에 2박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 7월 18일
Hello Amir, It is a pleasure to greet you, thank you for taking the time to let us know your opinion. First of all, we would like to offer a sincere apology for the points you mentioned that caused your experience to be less than optimal. For us, it is of utmost importance that each of our guests has the best time in our Resort. We want to let you know that the comments you share with us will be forwarded to each of the supervisors in the areas you mention. We are glad you were able to enjoy the location and the beach. On our behalf, we once again offer an apology and hope that perhaps you will reconsider visiting us again in the future.

10/10 - 훌륭해요

James

2023년 7월에 1박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 7월 14일
Hola James, Thank you for taking the time in giving us a review!

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 7월 14일
Hola Marcos, We hope everything about your experience was perfect.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience !! Everything is really nice.
2023년 6월에 3박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 7월 14일
Hola Carlos, Thank you for taking the time in leaving us a review. We are glad to know that your experience met your expectations. We hope you will revisit us in the future!

8/10 - 좋아요

Rodrigo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
2023년 6월에 3박 숙박함
답변 제공: Sabina Araya Social Media & E-Concierge Secrets P 님, 2023년 7월 14일
Hola Rodrigo, Thank you for letting us know and taking the time in leaving us a review. We want to express an apology in case any noise close to you was unpleasant.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We absolutely loved staying at Secrets Papagayo for our honeymoon. It was beautiful, clean, full of fun activities and the staff was incredible. We will definitely be back, as this is an excellent all inclusive to stay at.
2023년 6월에 4박 숙박함
답변 제공: Reservations Manager 님, 2023년 6월 24일
Dear Jessica, thank you very much for your comentary. We are happy to know you had a wonderful time here at your home away from away. Hope to see you soon.

10/10 - 훌륭해요

AJ

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice resort, staff is super friendly and helpful, the rooms were beautiful, the grounds of the resort are very well maintained and the food options are plentiful ! Really a great time at the resort and a perfect place to spend time on your honeymoon!
2023년 6월에 7박 숙박함
답변 제공: Reservations Manager 님, 2023년 6월 19일
Dear AJThank you very much for your comments, you hope to see you soon.best regards,

10/10 - 훌륭해요

Noe Lorenzo

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
2023년 6월에 5박 숙박함
답변 제공: Reservations Manager 님, 2023년 6월 19일
Dear Noe LorenzoThank you very much for your comment, hope to see you soon, best regards

8/10 - 좋아요

TERRY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay but when I asked if they could do a load a laundry they said yes but did not tell me 1 load would cost $110!!!!! That was totally unacceptable
2023년 4월에 7박 숙박함

10/10 - 훌륭해요

Jazmin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really loved the location and I’ll definitely go again!
2023년 3월에 3박 숙박함

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 5박 숙박함

10/10 - 훌륭해요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful, luxury adults only resort. Wonderful staff, amazing food. Never crowded or too busy.
2023년 3월에 3박 숙박함

8/10 - 좋아요

Amara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please discount my review since I’m not an all-inclusive person. This resort is great for older folks or folks who enjoy staying in one place. The staff are amazing and kind. It is very hilly so this isn’t the place for you if you have mobility problems.
2023년 2월에 8박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: Reservations Manager 님, 2023년 2월 6일
dear Rebecca,thank you for your calification, hope you see you soon.best regards,

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Reservations Manager 님, 2023년 2월 3일
Dear Craig,Thank you very much for your calification; we hope you see you soon.best regards

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설
very small resort, Food not very good, it is suppose to be all inclusive but they are constantly trying to up sell you on something. Beach is not very nice. If you are a smoker the only place to smoke is on the Beach, yet they are always trying to sell you cigars. Room was not luxury status and the cleaning was not the best.
2022년 12월에 5박 숙박함
답변 제공: Reservations Manager 님, 2023년 1월 9일
Dear Mike, thank you for your valuable comment.best regards

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Reservations Manager 님, 2023년 2월 3일
Dear Kelly,thank you very much for your calification, we hope you see you soon.

8/10 - 좋아요

Micaela Renee 님, Waukesha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 5박 숙박함

10/10 - 훌륭해요

Breanna

6/10 - 괜찮아요

Mary

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The setting is gorgeous. The property, however, needs some safety upgrades (better lighting, better gutters/drainage system, and handrails along stairs). Also, we paid for "preferred" status but noticed little difference from non preferred status
2022년 11월에 7박 숙박함
답변 제공: Reservations Manager 님, 2022년 11월 18일
Dear Mary, thank you for your valuablr comments.best regards

10/10 - 훌륭해요

Neil

10/10 - 훌륭해요

Simon

2022년 10월에 5박 숙박함