실내 수영장

셀틱 로얄 호텔 여행 후기

3 out of 5
셀틱 로얄 호텔
Bangor Street, Gwynedd, Caernarfon, Wales

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 477개" "
평점 8 - 좋아요. 1004개 이용 후기 중 384개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 95개" "
평점 4 - 별로예요. 1004개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 10개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Kyoung Lim

좋아요: 청결 상태, 숙박 시설 상태 및 시설
카나번을 대표하는 호텔
카나번을 대표하는 호텔. 모든 면에서 적당하다. 다만 우리가 묶을 동안 엘리베이터가 고장이 나서 조금 불편했던 것 외에는 다시 이곳에 방문하게 된다면 이 호텔에 묵을 것이다.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a family night away, pool was very good and convenient location to walk to the castle. The bar restaurant food is excellent and very child friendly.
2024년 2월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2024년 2월 23일
Thank you for your excellent reviewWe are delighted to read your compliments of the hotel and facilitiesWe hope to see you again

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed before and its a lovely base. Staff are good, we came in with a takeaway and the lady on reception asked if we would like plates and cutlery. Nice touch. Only thing i didn't like was the shower in the bath as you got soaked turning it on . Needs a door that is movable. Would go again . We have been twice in 6 weeks . Only other thing is maybe another staff member at check in as was busy , only one lady on . She was efficient but alone.
2024년 2월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2024년 2월 23일
Thank you for your positive feedbackWe appreciate your comments and have taken your points on boardWe look forward to your next visit

8/10 - 좋아요

Roshni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the stay. Met our expectations. Had a lovely breakfast and the staff were really friendly. The facilities were amazing, thank you
2024년 2월에 2박 숙박함
답변 제공: Celtic Royal Hotel, Gwesty'r Celt 님, 2024년 2월 19일
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

4/10 - 별로예요

Sophie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed here on the 15th to the 16th of Feb; we had a room for 3 people. We arrived at the hotel and from the outside it looked “nice”… the reception lovely… the receptionist even lovelier. We then went to our room, it was dated. The room was cold, you could hear the cars on the road and when exploring the new digs, there was poop in the toilet. It may have been backflow through the pipes but this pretty much just summed up the experience of the hotel. At the end of the day, it’s a room with a bed and it is what you make it. So we went for food. We were optimistic. This was a mistake. I had the rogan Josh dish, the naan bread was tiny.. not enough naan. Saying this; maybe it was a good thing as I felt horrific for little while afterwards. My relatives got the lamb. It was abysmal. It was either left over from the day before or they had brought it from ASDA across the road and microwaved it. Not value for money. AVOID. (The positive is that ASDA is opposite, so if you found the food to be underwhelming and had some unnerving texture to it, pop across the road and purchase food for a fuller stomach. Later, we went for a swim, the lady on the desk was helpful, she was brilliant. The swimming pool. It was not bad. If you want to use hotel as a base and a bed then book. Don’t go to the restaurant or do but it’s at your peril.
2024년 2월에 1박 숙박함
답변 제공: reception 님, 2024년 2월 18일
Thank You very much for sending ourselves feedback.We apologize that you have had a few issues during your stay. We will investigate the issues mentioned and hopefully these will not be a problem again. We hope to welcome you back with us again.

10/10 - 훌륭해요

Costel Ionel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's hard to find anything negative to say about this hotel. The services are good, and the restaurant serves very good food (I recommend the lamb). The hotel staff are incredibly polite. I highly recommend it, with all the warmth and courtesy characteristic of Wales.
2024년 2월에 3박 숙박함
답변 제공: The Celtic Royal Hotel. Gwesty'r Celt. 님, 2024년 2월 17일
Thank you for the lovely feedback.We hope to see you again soon!

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great location, the staff very friendly, the pool was amazing.
2024년 2월에 1박 숙박함
답변 제공: The Celtic Royal Hotel. Gwesty'r Celt. 님, 2024년 2월 8일
Thank you for your great review. We are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 - 좋아요

bing

2024년 2월에 2박 숙박함
답변 제공: Celtic Royal Hotel, Gwesty'r Celt 님, 2024년 3월 21일
Thank you for your great review, we are glad you enjoyed your stay and we hope you will visit again soon.

8/10 - 좋아요

Starr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were really helpful. Pool was closed for maintenance but was able to take children to local leisure centre for free. Only downside to the stay was the uneven hallways (up and down stairs) which was hard on a disabled guest.
2024년 1월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2024년 1월 28일
Thank you for your feedback.We will take your comments on board.We hope to see you again in the future

10/10 - 훌륭해요

Donald

2023년 12월에 1박 숙박함
답변 제공: Management and Staff 님, 2024년 1월 18일
Thank you. We hope to see you again in the future.

6/10 - 괜찮아요

claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel overall, but I had booked it specifically to avail of the spa/pool facility so was very disappointed that these were not available. Looking again at the communication sent by the hotel, the closure was indicated at the bottom of the first email, which I missed. Other than that, it is a decent hotel. The food was disappointing.
2023년 12월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2024년 1월 28일
Thank You for taking the time to leave a review, we rely on feedback in order to to improve the hotel and the experience we offer. We will take all mentioned on board and we hope to see you again soon.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
Beginning to show its age. Rooms could do with an upgrade
2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 12월 1일
Thank you for your review, we hope you enjoyed your stayWe have taken your feedback on board, please rest assured that room refurbishments are planned for the future

6/10 - 괜찮아요

John

2023년 10월에 6박 숙박함

4/10 - 별로예요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
After I arrived at the hotel after a 5.5 hrs hour's drive from Bristol and before going out in the evening I went to bed for a couple of hours of sleep - I was awoken after a short period of time because of drilling going on in the premises - was told by the person in reception that drilling works was going on for another 2 hours and thus apart from being woken up I could not go back to sleep until 0830pm. This meant my stay at the hotel was not what i expected. Tony Hooper
2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 16일
Thank you for your feedback, we sincerely apologise that your stay was disturbedOn this occasion, the hotel was fully booked, please rest assured that an alternate room would have been offered if this was available

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not great
Both the Pool and Gym were closed, but as this was booked quickly for a business trip, this was not clear enough. The receptionist was also obviously fed up of telling people this as her demeanour and attitude were very off putting. As those services were closed the hotel was grossly overpriced for quality recieved. The room was sweltering on entry, and there was hair stuck to the wall in the shower. Power points are not available next to the beds. The decor is old and outdated. The food was fairly bland, although restaurant staff relatively attentive and very polite.
2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 16일
Thank you for your feedback - we apologise that you were unable to use the leisure facilities during your stayThese facilities are currently closed for renovations.Expedia have been made aware of this and it is included in our listing when booking for the affected datesWe have taken your comments on board and hope you will visit us again

6/10 - 괜찮아요

Patrick

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 16일
Thank you for your feedback - we hope you will stay with us again

4/10 - 별로예요

Patrick

가족 여행
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 7일
Thank you for your review, we hope you will visit us again

10/10 - 훌륭해요

paul

2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 7일
Thank you for your 10/10 review!We hope you will stay with us again in the future

6/10 - 괜찮아요

Patrick

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 11월 7일
Thank you for your feedbackWe look forward to your next visit

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!
Amazing hotel, in a brilliant location! We will definitely be back. Highly recommend.
2023년 10월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 31일
Thank you for your positive feedbackWe hope you enjoyed your stay and we look forward to your next visit

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 31일
Thank you for your 5* review!We hope you will visit us again

8/10 - 좋아요

Gareth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were really friendly and helpful (especially the Spa). Town is 5 minute walk, as is harbour, both with selection of restaurants. Hotel has seaside atmosphere rather than boutique/ultra modern feel but was comfortable. Ample parking and easy to find.
2023년 10월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 27일
Thank you for your feedback, we are delighted to read your kind comments and hope you will stay with us again in the future

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The person at the desk when we checked in was fabulous (10/6/23 pm) - sorry we do not have her name, but she helped throughout our stay. Only suggestion - add a small refrigerator to room
2023년 10월에 4박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 27일
Thank you for your positive review, we are pleased to read your compliments of the staff and hope you will visit us again

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Very comfortable
2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 27일
Thank you for your 10/10 review, we hope you will stay with us again

8/10 - 좋아요

DJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 27일
Thank you for your feedback, we hope you will visit again

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 19일
Thank you for your 10/10 review! We hope you enjoyed your stay and we hope that you will visit us again

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 18일
Thank you for your positive feedbackWe hope to welcome you back to the Celtic Royal Hotel in the near future

4/10 - 별로예요

Rob

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Way overpriced for what you get. Poor standards
2023년 10월에 6박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 17일
Thank you for your review, we are sorry to hear that you were unhappy with your stayWe have taken your feedback on board

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
I would look for somewhere else
Good points : Room was clean, bed was comfortable. Not so good : WiFi didn't work in the room during the whole stay. Extactor fan noisy in the room and it didn't switch off unless we switched off all the power to the room! Hotel is tired and needs a refurb. Lighting is poor and the bar area is not very welcoming.
2023년 10월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 17일
Thank you for taking the time to provide your feedback, we apologise that you had an issue with your extractor fan - this should stay on for a short period after the bathroom light is turned off but should then switch off automatically - you should not have to switch off all power. We sincerely apologise for this - a member of the maintenance team would have been happy to look into this for you had you informed receptionWe have taken your comments on board for the future

8/10 - 좋아요

Michelle

2023년 10월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 6일
Thank you for your positive feedback, we hope you will visit us again in the future

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 5일
Thank you for your fantastic feedback, we hope you will visit us again

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 5일
Thank you for taking the time to leave a review, we hope you will stay with us again in the future

8/10 - 좋아요

chris 님, Burlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The bathroom was a bit dated but adequate. Rom was very warm as was the hotel. A bit overpriced I think but decent enough. Dinner was quite good but the buffet breakfast was average at best. Good and friendly staff. I’m hoping I don’t have any hassle with parking and guests getting tickets.
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 10월 5일
Thank you for review, we appreciate your feedback

10/10 - 훌륭해요

David

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing apart from children runing through the landing bk and forward waking everyone early everything else About the hotel was excellent we was guest at the wedding best place to have venue
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for your positive feedback, we are pleased to hear that you enjoyed the wedding

8/10 - 좋아요

Catrin

2023년 8월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for your review, we hope you will visit us again

6/10 - 괜찮아요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Very dated. There were signs of water damage in the room, and it’s very dim.
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for your feedback, we have taken your comments on board for future consideration

4/10 - 별로예요

Thomas

연인과의 여행
We were very disappointed. We had a very small room with no refrigerator or air conditioning. The bathroom was also small with no shelves. All in all the atmosphere was not conducive to relaxing. The food was barely adequate. There was very little choice of fruit, for example, for breakfast and the cooked food was cold.
2023년 9월에 3박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for taking the time to leave a review, we appreciate your constructive criticism and will take your comments on board

8/10 - 좋아요

Terrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for your review, we hope you will visit us again

10/10 - 훌륭해요

Jeanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service Value for money Love the sauna, steam room and the pool Breakfast was excellent, quality of food at high standards
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 8일
Thank your for your fantastic review, we appreciate your compliments of the rooms and facilitiesWe hope you will visit again

6/10 - 괜찮아요

Paul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The Celtic
Very basic and tired hotel.
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 8일
Thank you for taking the time to provide your feedbackYour comments have been taken on board

6/10 - 괜찮아요

Robert 님, Greensboro

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The beds were somewhat uncomfortable, the bath quite dangerous without grab bars ( we were told upon leaving that we could ask for suction grab bars). Food was average at best and quite expensive. It was a moderate hotel, served our touring purpose, well positioned for the town and castle. About 3 stars.
2023년 9월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 7일
Thank you for your feedback, we appreciate your comments regarding food and roomsWe will take your comments on board for the future

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 편의 시설/서비스
Thoroughly enjoyed our stay at the hotel, didn’t try the restaurant but the food smelt divine, the facilities were amazing, parking was great plenty of spaces and the staff were all lovely and very helpful. Would definitely stay there again if ever in the area 😊
2023년 8월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 5일
Thank you for your feedback, we are delighted to hear that you enjoyed your stay and we hope you will visit us again

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location
A great location and a wonderful stay!
2023년 8월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 5일
Thank you for your positive review, we hope you will visit us again

4/10 - 별로예요

claire

좋아요: 청결 상태
We were really disappointed that we couldnt chec in until 4pm which seems excessively late in the day as check out is 11am. It meant that we didn't have time to use the pool which was one of the reasons for booking! Our room on the first floor was unbearably hot, there is no a/c which i get, but no fan or any other way of cooling down. I was tempted in the early hours to go and sleep in the car instead it was awful. In addition we had to endure really loud music from a wedding at the hotel until very late. We had to be up early Sunday morning for an appointment so really with the heat and noise had hardly any sleep. I think customers should be made aware if there is a potentially noisy function at the hotel that may impact their stay so a decision can be taken whether to book or not! After all, it was made very clear if my dogs barked and disturbed other guests we would be charged an additional £50! We thought the decor in the public areas was good, breakfast was nice, and overall the hotel was pleasant, good sized room and doggy beds and bowls provided. Would not return unless the check in time is more reasonable and the rooms have a/c or fans at least!
2023년 9월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 4일
Thank you for your feedbackOur check-in time is 4pm as stated when booking, however we do our utmost to allow guests to check-in early if the room is ready before this time.We are sorry to hear that you found the room uncomfortable, fans are available from reception on requestWe have taken your comments on board

8/10 - 좋아요

Antonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, great location
We booked a family room for 3, but everything set up for 2 - like glasses, spare pillows, towels etc. Staff very helpful. Beds not so comfortable- glad I had my travel mattress topper with me. Nice and clean everywhere. Ate in bar twice - burgers were great. Average prices. Pool area clean and functional. Location fabulous, lots of parking areas.
2023년 8월에 6박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 4일
Thank you for taking the time to leave a review, we are sorry to hear that your room was not setup correctly prior to you arrival - we will forward your feedback onto the housekeeping teamWe appreciate your compliments of the facilities and hope you will visit us again

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 4일
Thank you for your feedback, we appreciate your review and hope you will visit us again

10/10 - 훌륭해요

Tamla

2023년 8월에 2박 숙박함
답변 제공: The Celtic Royal Hotel. Gwesty'r Celt. 님, 2023년 9월 1일
Thank you for your great review. We're glad you enjoyed your stay and we hope you will visit us again.

8/10 - 좋아요

Eamonn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was overnight. The room was a good size with everything in order, good size bed. Breakfast was good with exception of toast machine was not working as heating elements were not working. I think the bar menu was over priced and limited in choice.
2023년 8월에 1박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 8월 30일
Thank you for your feedback, we appreciate your compliments of the roomYour comments regarding breakfast/dinner have been taken on board and we hope you will visit us again

8/10 - 좋아요

Shaheen

2023년 8월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 9월 25일
Thank you for your review, we hope you will visit us again

10/10 - 훌륭해요

alena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
overall stay was very pleasant and the hotel staff is nice with a professional approach. thank you all the best Alena
2023년 8월에 2박 숙박함
답변 제공: Celtic Royal Hotel 님, 2023년 8월 25일
Thank you for your positive review, we are delighted to read your compliments and hope you will visit againKind Regards