Hi, Thank you for your review and im sorry to hear your stay didnt go as planned.Having taken over late last year we are in the process of a revamp of the hotel across all areas.Unfortunatey due to a power outage which was beyond our control it meant that the hot water system was not operational, hence no hot water.Since your stay room information packs have been created with contact numbers should the front desk be closed.We do hope you will visit again in the future.Kind regards

Thank you for the review and the 8. If you have any feedback as to how we can make it up to 10, we would be most grateful. We only took over the hotel at the end of October at 3 days notice, and it was in a dire state after the previous owners. We have changed lots, done lots, and made improvements to many things, just a tough time of year to be taking on a seasonl business!!

Hi Trevor, sorry we didn't hit the mark on your stay. We only took over the hotel at the end of October, so your feedback as to why you have given us a low score would be beneficial. Thanks,

Thank you for the 5/5, we only took over the hotel on at the end of October 2023, so good to know we did ok!! Hopefully see you again :)

Hi Chelsea,We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future. Thanks,The Boathouse Team

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

Hey Denise,We're sorry you feel this way. As a social enterprise, funds are very difficult to free up. We've only been in operation just over a year. With major overhauling plans in place to turn it around to the visual representation we'd like it to be of our organisation.We can only hope you understand

Hey Maris,Thanks for the perfect review! We appreciate it greatly, it goes a long way :)We're glad you enjoyed your stay, and can only hope to see you again

Hey Michael,Thanks for the perfect review! We appreciate it greatly, it goes a long way :)We're glad you enjoyed your stay, and can only hope to see you again

Hey Ian,Thanks for the review. If there is anything we can improve on, or you'd like to bring our attention to - Please contact us at Boathousehotel@supanet.com and a member of staff will be in contact as soon as possible :)

Hey Carol,Thanks for the review. If there is anything we can improve on, or you'd like to bring our attention to - Please contact us at Boathousehotel@supanet.com and a member of staff will be in contact as soon as possible :)

Thanks for the positive review!We're glad you enjoyed our warm, and welcoming staff. Our hospitality are one of the many things we truly pride ourselves on, so every compliment goes a long way! Sorry to hear about the smell, that's never a pleasant welcome! Thank you for bringing our attention to this, and we'll be sure to have this addressed!

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

Yay, a 10/10!Thanks for the perfect review, truly goes a long way! We're glad you enjoyed your stay, and the beautiful surrounding area, we're truly blessed :)We hope to see you again

Thanks for taking the time to leave a review!Darng, the decor again! Please remember, we are a social enterprise having only operated for just over a year, with funds extremely difficult to free up. Especially with prices of refurbishments being as high as they are! However, we are making significant progress, especially since we've come into the hotel.We can only hope you understand, thanks!

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

Hey Susan,5/5 Yay! Thanks for the positive review! Truly goes a long way :)

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

Hey Michael,Thanks for the positive review!We hope you enjoyed your stay, and to see you again :)

Hey Sean,Yikes, sorry to hear about the state of the room... this is most definitely the standard we do not strive for, especially after a string of good reviews! We'll definitely have this looked at, and thank you for bringing this to our attention!

Hey Michael,Thanks for the positive review!We're glad you enjoyed your stay, and sorry to hear about the wi-fi! If you'd have come up to reception, one of our lovely staff would have happily helped with the technical issues, but this is definitely something we're looking at improving :)

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

We are new owners of the Boathouse Hotel and we took over the hotel on 21 October 2023. Your review is for a stay prior to us taking over. We agree that the standards here were shocking. Cleanliness left a lot to be desired, we were mortified at what we saw when we took over and I personally blitzed 3 bathrooms which took me nearly 4 hours!! We also agree it hasn't been well-kept and has clearly lacked maintenance. We have addressed many failings of the hotel since taking over, including guest and staff safety in repsect of a new fire alarm system, essentail electrical maintenance and a new heating boiler. We have also replaced windows in many rooms, bought new beds, pillows, mattresses and duvets, fixed the roof, had various plumbing works carried out, improved the garden, and reducing carbon footprints. Motion detection lights have been fixed. Couple of dicky door handles still, but we're working our way through!Decor is next, though we can't paint the outside until the weather improves :( and the cost of the above improvements are obviously high, so we won't be able to fix everything straight away - more is the pity!!! However, we have an enormous task ahead of us, but fingers crossed you'll give us another go in the future.Thanks,The Boathouse TeamP.s. we have a new menu and a new chef :)

Hey Sarah,Hey Kerry!Drats, another comment about the decor. As a social enterprise, funds are a little difficult to free up, especially even more so when the prices of re-carpeting for instance, are as high as they are! Regardless, we're definitely making progressive strides to achieving our visual dream! Every little step counts!We're definitely heading in the right direction :)

Hey OlgaThanks for the positive review!Hey Kerry!Drats, another comment about the decor. As a social enterprise, funds are a little difficult to free up, especially even more so when the prices of re-carpeting for instance, are as high as they are! Regardless, we're definitely making progressive strides to achieving our visual dream! Every little step counts!

Hey Elise,Thanks for the positive review!We're making very progressive strides to overhauling this place so a big thanks for noticing, it goes a long way :)Hope you enjoyed your stay!

Hey Ian,Thanks for the positive review!We hope you enjoyed your trip over to Ireland, and to see you again :)

Hey Suzanne, Thanks for the 5/5 rating :)

Thanks for the review Waison!Sorry to hear about the Wi-Fi, if you had come to reception, one of our members of staff would have happily guided you to improving the wi-fi connectivity