숙박 시설 정면

더 로열 빅토리아 호텔 여행 후기

3 out of 5
더 로열 빅토리아 호텔
Llanberis, Gwynedd, Caernarfon, Wales

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 364개" "
평점 8 - 좋아요. 1000개 이용 후기 중 433개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 138개" "
평점 4 - 별로예요. 1000개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 10개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super property but only issue we had was the room temperature. So hot. Heating was not on in the room but was in the bathroom. Even with the window open didn't make much of a difference. What it would be like in the summer!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent views, very convenient location, good parking and accessibility
2024년 4월에 2박 숙박함
답변 제공: Reception 님, 2024년 4월 10일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 편의 시설/서비스
A perfectly positioned hotel for exploring the national park. All the staff were helpful and friendly and the food in the restaurant was amazing, couldn’t fault it! Breakfast basic but all good and fresh, could maybe have been a little hotter. Was upgraded to an executive room which was amazingly spacious. Great comfy bed and coffee/tea facilities. Would highly recommend
2024년 4월에 2박 숙박함
답변 제공: Reception 님, 2024년 4월 10일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. We really enjoyed our two night break. Room was very clean but small. The breakfast was great. We were given permission to use the car park hours before check in - which after a five hour drive & before climbing Snowdon was much appreciated! We would love to return one day! Keep doing what you’re doing Royal Victoria!
2024년 3월에 2박 숙박함
답변 제공: Reception 님, 2024년 4월 3일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful place to stay, it exceeded our expectations! wonderful staff, and the food was excellent. will be staying again!
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 14일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 14일
Thank you for taking the time to leave a rating. We are pleased you enjoyed your stay and we hope to welcome you back again soon.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful clean hotel with great staff
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Reception 님, 2024년 3월 5일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

10/10 - 훌륭해요

Camila

2024년 2월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 3일
Thank you for taking the time to leave a rating. We are pleased your time here was positive and we hope to welcome you back again soon.

10/10 - 훌륭해요

Kamran

2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for taking the time to leave a rating. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

david

2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay with excellent views of the surrounding, absolutely loved it
2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Abdul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service from staff at reception and when ordering food from the bar. Rooms clean and tidy, good shower. Single room a tad small but did the job.
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 - 괜찮아요

Florian

2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for taking the time to leave a rating. We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Phill

2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for taking the time to leave a rating. We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good price and location
Nice staff. Nice hotel. Good location
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 31일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay..lovely room Breakfast great Collidors bit confusing
2023년 11월에 2박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope the breakfast set you up nicely for the day ahead. We hope to see you again very soon.

4/10 - 별로예요

A

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Bed from hell.
Staff were very helpful and friendly. Hotel was clean. Breakfast was OK. The bed was literally the least comfortable bed I have ever (tried but failed) to sleep in. Like a wonky cardboard box full of broken springs. Room was like a sauna despite turning off radiators and opening window. Hardly slept a wink. Felt awful in the morning. If that bed and mattress are less than 20 years old I'll eat my hat.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Matthew

2023년 11월에 1박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

8/10 - 좋아요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

10/10 - 훌륭해요

Roy

2023년 11월에 1박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

8/10 - 좋아요

W H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: reception 님, 2023년 11월 29일
Thank you for taking the time to leave a rating. We hope to welcome you back again soon.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what you need
We stayed in the annex building (the coachhouse). Twin room. Room was clean and tidy with modern bathroom. Beds comfy and breakfast included. A great stay.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: reception 님, 2023년 10월 31일
Thank you for taking the time to leave a rating, we hope to welcome you back again soon.

10/10 - 훌륭해요

Abigail

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for plenty of different walks up Snowdon
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 10월 24일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Gary

2023년 10월에 2박 숙박함
답변 제공: reception 님, 2023년 10월 11일
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.

4/10 - 별로예요

samuel

2023년 10월에 1박 숙박함
답변 제공: reception 님, 2023년 10월 11일
Thank you for taking the time to share your feedback. We are sorry that your stay was not more positive. We hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: reception 님, 2023년 10월 11일
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.

8/10 - 좋아요

Karen

2023년 10월에 2박 숙박함
답변 제공: reception 님, 2023년 10월 31일
Thank you for taking the time to leave a rating, we hope to welcome you back again soon.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A superb one night stay
Our visit was for a trip on the Snowdon railway, the hotel is conveniently situated almost opposite the train station. The hotel gardens are beautiful, tables and chairs provided for outside drinks, our room was excellent and the food was great. A really enjoyable stay.
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 10월 11일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 - 너무 별로예요

Patricia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pros - staff were lovely. Room was clean. Cons- room was too small and claustrophobic. Beds not made properly next day. No proper window it was caged and could not open it. Like being in a cell. Very disappointed as looking forward to staying here. Food was badly cooked. Several other people complained about it. Considering it was AA accredited! Greens were raw. Steak overcooked. Fish meal oily. No afternoon tea offered or sandwiches that i could see. Never been to a hotel that does not off sandwiches. If they did they werent on the menu or in book in room. I have been all over the world and this hotel room was grossly overpriced. Would not recommend.
2023년 9월에 3박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for taking the time to share your feedback. We are sorry that your stay was not more positive. The window should have opened fine - we hope this issue was rectified upon you reporting it. The bar does not open until 3pm so food is not available before hand except for Saturdays & Sundays.

10/10 - 훌륭해요

K

2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for taking the time to leave a rating. We are pleased you enjoyed your stay and hope to welcome you back again soon.

4/10 - 별로예요

Edwin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Doors are not noise proof too noisy
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for taking the time to share your feedback. We are sorry that your stay was not more positive.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
Good location, staff courteous enough. Proximity to Mountain Railway is convenient, but large number of active, youthful hikers can be noisy
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay though we are sorry for any disturbance caused by other guests. We hope to see you again very soon.

8/10 - 좋아요

Ildiko

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for taking the time to leave a rating.We are pleased you enjoyed your stay and we hope to welcome you back again soon.

6/10 - 괜찮아요

Mike

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was in dire need of refurbishment. The staff were so friendly and very helpful.
2023년 9월에 2박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. The hotel has a rolling refurbishment program that takes place in the winter months. We hope to welcome you back to our hotel very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
ROYAL VICTORIA LLANBE8IS
Myself and my wife stayed at the Royal victoria Hotel in seprember 2023. The hotel itself is in an excellent position for walking snowdon or taking the train up .there is ample free parking at the hotel. The hotel itself is clean and tidy , area's could do with updating but overall very good.
2023년 9월에 3박 숙박함
답변 제공: reception 님, 2023년 9월 26일
Thank you for taking the time to leave your feedback, we are pleased you enjoyed your stay with us. We hope to welcome you back again soon.

4/10 - 별로예요

John

Was looking forward to a nice dinner with my wife over the weekend, but sadly disappointed with the quality of the pricy but poor quality food. We think the chef must have mistakenly overly added salt in large quantities to both the soup and lobster dishes which completely obscured any fine taste. In fairness the reception desk have agreed to look into this and I wait with bated breath for their feedback.
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. We are sorry that your experience whilst dining with us was not more positive. We hope to welcome you back to our hotel again in the future.

4/10 - 별로예요

Mark

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hottest week of the year and given a small fan to keep room cool. Sorry but in todays age air conditioning is needed. Bar area was nice but corridors etc needed a spruce up as it could be a lovely hotel
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. The hotel has a rolling refurbishment program that takes place in the winter months. We hope to welcome you back to our hotel very soon.

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a really nice stay here, the location is just spectacular, the staff were all fantastic and I really enjoyed it. The hotel was clean, and the food quality was very good.
2023년 9월에 3박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr Potts
Room was small and compact but adequate, breakfast was good, no real negatives. Old historic building added character abd charm. Some areas did require refurb. Evening meal a little overpriced.
2023년 9월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. The hotel has a rolling refurbishment program that takes place in the winter months. We hope to welcome you back to our hotel very soon.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My short stay at the Royal.
Really enjoyed our stay at Royal Victoria, it’s an old building but well maintained. I loved the walkway from the coach house to the main building, quirky but great if the weather outside weren’t good. Greatly positioned for those looking to climb, or use the steam train to go up Snowden as the Llanberis path along with the station is only five minutes away. Looking forward to going back, this time probably will take the train to the top. Had a great time.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Paul

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely old house, but was tired and worn. The floor boards were loose so made loud creaking noises every time a guest walked past my room, loud enough to wake me up! The extractor didn't work and carpets were well worn the decor was just very tired. The food and drink was also expensive but the pizza I had was tasty. Breakfast was excellent. But the staff 10 out of 10! very nice and friendly, excellent service. Would I use it again! Yes
2023년 9월에 2박 숙박함
답변 제공: reception 님, 2023년 9월 13일
Thank you for taking the time to share your feedback. We are pleased you were met with friendly staff throughout. The hotel has a rolling refurbishment program that is carried out in the winter months. We hope to welcome you back to our hotel very soon.

4/10 - 별로예요

Laurence

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very disappointed, considering cost, not 4-star!
Very disappointing stay. Was by far and away the most expensive hotel I stayed at during my North Wales trip, so expectations were fairly high. Room small and in average/ok condition, nothing special. Hotel is a complete maze, corridors in poor condition with several decade old carpets & could do with repainting. Dinner in the bar was ok… odd that the lovely outdoor area is no where near the bar. Breakfast was dreadful, literally a cafeteria where you stand in a queue to a serving hatch to be dished up typical eggs/bacon etc. Felt like I wanted out of there ASAP. Shall not be back.
2023년 8월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. We are sorry that your experience was not more positive and that we will not be able to welcome you back.

10/10 - 훌륭해요

Derek

2023년 8월에 1박 숙박함
답변 제공: reception 님, 2023년 9월 6일
Thank you for taking the time to leave a rating. We are pleased you had a positive experience with us and we hope to welcome you back soon.

4/10 - 별로예요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
So generally hotel was ok as far as room went , and staff very friendly and helpful , the let down for me was the very bland tasting breakfast , been away quite a lot this year , and it was by far the worst breakfast we have had , think it’s just cheap ingredients they are buying , resulting in a bland experience when eating it , shame !
2023년 8월에 3박 숙박함
답변 제공: reception 님, 2023년 9월 19일
Thank you for taking the time to share your feedback. We are sorry that your experience dining with us was not more positive. We hope to welcome you back to our hotel very soon.

10/10 - 훌륭해요

Tanveer

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: reception 님, 2023년 9월 6일
Thank you for taking the time to leave a rating. We are pleased you had a positive experience with us and we hope to welcome you back soon.