리셉션

23 세인트 메리스 여행 후기

3.5 out of 5
23 세인트 메리스
23 St. Mary's, St. Mary's, Bootham, York, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 457개 이용 후기 중 312개" "
평점 8 - 좋아요. 457개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 457개 이용 후기 중 20개" "
평점 4 - 별로예요. 457개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 457개 이용 후기 중 1개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
스텝들의 친절은 최고였습니다 위치도 요크민스터랑도 매우 가깝고 늦은저녁까지 운영하는 슈퍼도 근처에 있어서 이용하기가 좋았습니다 단지 추운 날씨인데도 난방을 저녁과 아침에 잠깐 틀어줘서 밤새 추웠어요 난방문제만 해결되면 다시 가고 싶을 정도로 청결하고 쾌적합니다
답변 제공: 23 St Mary's team 님, 2023년 7월 5일
Thank you very much for leaving us your feedback, we are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

sungku an 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
배낭여행객을 위한 좋은 선택
요크시내 주요 어트랙션과 도보 10분이내거리로 최고 위치의 B&B. 조식도 상당히 훌륭함. 친절한 호스트. 단 무료주차가 가능하나 숙소앞이 아니고 인근 주차장의 지정주차 구획에 Permit을 올려놓고 차를 대는 시스템이라 불편한 부분이 있음. 그 외에는 전반적으로 흠 잡을데 없음.
답변 제공: 23 St Mary's team 님, 2023년 7월 5일
Thank you very much for leaving us your feedback, we are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

MIN JI 님, uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely stay
It was perfect accomodation for me because the hotel was quite cosy, beautiful and clean. Also it is close to any sightseeing spot and staff was so kind. Breakfast was also good.

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
La propiedad es muy hermosa y tienes todo lo que necesitas. Tiene estacionamiento cerca y puedes ir caminando al centro. Lo único malo fue que llegamos después de las 4 y ya no había nadie para abrirnos. Nos habían mandado un mensaje que nos darían las instrucciones para entrar y nada. Mandamos mensajes a la propiedad por la app no contestaban. Tuvimos que pedir un celular prestado a un local para poder llamarlos y que nos dijeran cómo entrar
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Clifford

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed being close to City Center.
2024년 3월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2024년 4월 3일
Hi Clifford, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 - 좋아요

Kathia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The b&b is nice, little off the main area of downtown but not that far. Good breakfast. The room also good not that small with windows! The only complaint is the lady that runs the place I think, she checks you in and does breakfast and all, when we arrived she was gentle, she leaves at 4 and there’s no one after that, but on our check out she wouldn’t let us do it later than 10:30 majority of places do it at 12 or at least 11 am, the couple next to us in breakfast ask the same and she said no problem leave at 1 pm but not us. We left our luggage and went back later to pick it up and she was very rude, almost like making us a favor to use the bathroom wich was in the basement. Anyway no customer service at all. We will prefer to stay somewhere else next time, closer to everything and with more caring service.
2024년 1월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2024년 2월 13일
Dear Kathia, Thank you for sharing your feedback with us. We're glad to hear that you found our B&B nice and enjoyed the breakfast and room amenities.We apologize for any inconvenience caused during your check-out experience. While we strive to accommodate our guests' requests, unfortunately, we aren't always able to offer late check-outs due to room turnover and prior bookings, as was the case during your stay. We regret any miscommunication or disappointment caused by this.Regarding the interaction with our staff, we're truly sorry to hear about your experience. Providing excellent customer service is paramount to us, and we apologize if this wasn't reflected in your encounter. We'll address this matter internally to ensure it doesn't happen again.Kind regards

10/10 - 훌륭해요

Sangita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room. Breakfast option available. Close to all attractions and very walkable.
2024년 2월에 3박 숙박함
답변 제공: 23 St Mary's team 님, 2024년 2월 8일
Hi Sangita, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected. We hope to be able to welcome you back in the future!

10/10 - 훌륭해요

Beverley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2024년 1월 31일
Hi Beverley, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An old property with some of the period features still intact. A quirky property in a quiet area, convenient for the city centre. We chose to travel by train because we were uncertain about the parking arrangements. We discovered that parking is very limited and comes at a cost. Overall the accommodation was good, clean and the staff were extremely helpful and friendly.
2023년 12월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 12월 19일
Hi John, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

4/10 - 별로예요

David

2023년 12월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2024년 1월 6일
Hi David, thank you for rating us, best regards!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 12월 5일
Hi Susan, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

8/10 - 좋아요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend Christmas Market stay
A beautiful find, minutes walk from the Minster. A very special place.
2023년 11월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 12월 5일
Hi Georgina,  thank you for taking the time to leave us such a lovely review. We hope to be able to welcome you back in the future!

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice 2 night stay in York. Room clean and bed very comfortable as was the shower room. Nice touch was complimentary refreshments and chocolates. Just 5 minutes walk from the minster and heart of the city. Lady we met on arrival was very helpful. Hope to visit again in future.
2023년 11월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 11월 20일
Hi Debra, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected. We hope to be able to welcome you back in the future!

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just a short weekend in York but Fiona and the people at St Marys was so helpful With i formation and out self check
2023년 11월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 11월 20일
Hi Erika, thank you for taking the time to leave us such a lovely review. We are glad to have been able to help you with your stay, we take great pride in guiding our guests with the best suggestions for their stay in York! We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central location, clean and warm - will definitely be back!
2023년 11월에 3박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 11월 10일
Hi Ross, we are delighted that you had an enjoyable stay with us, we pride ourselves on doing everything we can to make our guests feel comfortable and happy. To read that you will return for future stays when you visit York is truly the best compliment!

8/10 - 좋아요

Frances

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely little B&B within walking distance of all York has to offer. Lovely hosts, will definitely be back
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 30일
Hi Frances, thank you for giving us such a nice review. We are so pleased that you enjoyed your stay with us and you found us lovely . To read that you will return for future stays when you visit York is truly the best compliment!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place walkable to town
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 30일
Hi Sandra, thank you so much for taking the time to leave us a review, we are very fortunate in our location! We hope to be able to welcome you back in the future!

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is ideally located for central York. The young lady who gave me the room key was very helpful and informative and very pleasant. I had room 7 on the top floor which was very clean, great bed and bedding. Well stocked coffee facilities. My only criticism would be the shower which is located in the bath tub under the eves and difficult for a tall person and not powerful. Would definitely recommend and return there.
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 25일
Hi Andrew, thank you for taking the time to leave us such a lovely review. We are proud that we were able to accommodate you and make you feel comfortable and happy during your stay in York, we look forward to welcoming you back in the future and thank you so much for your recommendation!

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 25일
Hi George, thank you for staying with us. We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff on arrival. Room was lovely, very clean and an upgrade on what we had booked. A nice touch was a snack box with complimentary crisps, chocolate & mints - we took advantage 😁. Highly recommended as very well positioned for a 5 minute walk into central York and extremely good value for money (and that was before the upgrade!!). We will return.
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 22일
Hi John, thank you for giving us such a nice review. We are delighted that you had a great time with us and you found everything as you expected and more . We hope to be able to welcome you back in the future!

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 18일
Hi Lindsay, thank you for staying with us. We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location. Near the train station and City. Very walkable. Friendly staff.
2023년 10월에 4박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 18일
Hi Holly, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us.We hope to welcome you back in the future!

6/10 - 괜찮아요

Hege

2023년 10월에 3박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 9일
Hi Hege, thank you for your rating, we look forward to welcoming you back!

10/10 - 훌륭해요

alfredo

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 9일
Hi Alfredo, thank you for your rating, we look forward to welcoming you back!

10/10 - 훌륭해요

MARTIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 10월 2일
Hi Martin, thank you for the rating you left us! We look forward to welcoming you back!

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the city centre friendly and helpful staff
2023년 9월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 9월 17일
Hi Simon, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Clive

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked very late on the day we arrived, but Gage was very helpful in accommodating our needs. The Family room which we were given was excellent especially the bathroom. The staff were friendly and very helpful. The property was in an ideal location for visiting the city centre and the decor was beautiful throughout.
2023년 9월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 9월 11일
Hi Clive, thank you for taking the time to leave us such a lovely review. We are proud that we were able to accommodate you and make you feel comfortable and happy during your stay in York, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Mandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly. Spotlessly clean. Bedding was super soft and felt lovely. If I'm ever in York again I wouldn't hesitate in staying there again.
2023년 9월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 9월 4일
Hi Mandy, we are delighted that you had an enjoyable stay with us, we pride ourselves on doing everything we can to make our guests feel comfortable and happy. To read that you will return for future stays when you visit York is truly the best compliment!

10/10 - 훌륭해요

yuting

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 8월 28일
Hi Yuting, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Myles

2023년 8월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 9월 17일
Hi Myles, thank you for your rating. We hope to see you again!

10/10 - 훌륭해요

Darren

좋아요: 숙박 시설 상태 및 시설
Perfect location and lovely hosts.
Very welcoming and perfectly placed for a 2 minute walk into the centre. Would have been all 5's but the shower was a bit too cozy. Would definitely stay again.
2023년 8월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 8월 21일
Hi Darren, Thank you for taking the time to review us with your kind comments, we are so pleased to read that you will return for future stays when you are visiting York, it really is the greatest compliment!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely clean establishment, the staff are lovely and friendly. The breakfasts are very nice too.
2023년 8월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 8월 4일
Hi David, thank you very much for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that you liked our breakfast, we hope to welcome you back in the future!

10/10 - 훌륭해요

debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service and stay
2023년 7월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 8월 1일
Hi, thank you for taking the time to review us. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future!

6/10 - 괜찮아요

Ronald j

2023년 7월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 7월 31일
Hi Ronald, thank you so much for taking the time to leave us a review, We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent location and great service and staff
2023년 7월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 7월 19일
Hi Janice, thank you for taking the time to review us, we are so pleased that you enjoyed your stay with us.We hope to welcome you back in the future!

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to main attractions and lovely room.
2023년 6월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 7월 4일
Hi Judith, thank you for taking the time to review us. We are so pleased that you enjoyed your stay with us and you found the room lovely. We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

Robert

2023년 6월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 6월 12일
Thank you for your rating, we are so pleased that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was excellent. Food was good and plentiful. Staff very friendly and helpful. Location was outstanding.
2023년 5월에 2박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 6월 7일
Thank you for taking the time to leave us such a lovely review. We hope to be able to welcome to back in the future!

6/10 - 괜찮아요

Rose Mary

2023년 5월에 1박 숙박함
답변 제공: 23 St Mary's team 님, 2023년 6월 21일
Hi Rose, thank you for taking the time to review us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Shiro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, large room. Friendly staffs.
2023년 5월에 1박 숙박함
답변 제공: St. Mary's team 님, 2023년 6월 5일
Thank you so much for leave us a review. We are so pleased that you enjoyed your say with us. We hope to be able to welcome to back in the future!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
I don't get the great ratings for this place.
A fairly ordinary B&B (though the 2nd B is optional, & costs extra), but it was damned noisy. I can't fault St. Mary's for the jackhammering renovations going on at the property behind theirs, but the interior noise was all theirs. Weird, disturbing gurgling noises came randomly from the bathroom frequently (is the drain clogged? Is the toilet backing up? Is the roof leaking horribly? It was never anything I could identify), & some sort of motor/fan clicked on periodically for large chunks of time (never did figure out what THAT was.) Place was clean & convenient, but no way I'd stay there again.
2023년 5월에 3박 숙박함
답변 제공: St Mary's team 님, 2023년 6월 5일
Thank you for taking the time to leave us a review, we really appreciate all our guest comments. We apologise for the inconvenience, we are constantly improving for our guests, but this type of inconvenience is occasional and isolated. We hope you will have the opportunity to come back again and give us a second chance. Regards

6/10 - 괜찮아요

Carmel

좋아요: 청결 상태
별로예요: 객실의 편안함
Location only.
Great location, nice towels, nice cookies. Small room, small bathroom, parking off site and charged, brekky also extra. Worst part? No water pressure in the shower.
2023년 5월에 2박 숙박함
답변 제공: St. Mary's team 님, 2023년 6월 5일
Thank you so much for leave us a review, we appreciate all the feedback we receive. We are so pleased that you enjoyed your say with us. We hope to be able to welcome to back in the future!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff, Nice quiet and convenient location. Excellent all round
2023년 5월에 1박 숙박함
답변 제공: Fiona 님, 2023년 5월 13일
Thank you John,For leaving us a review, I'm so pleased you enjoyed your stay with us and we hope to welcome you back on the future

10/10 - 훌륭해요

Kirsty

2023년 4월에 1박 숙박함
답변 제공: 23 St Mary's 님, 2023년 5월 13일
Thank you for staying with us ;-)x

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2023년 4월에 3박 숙박함
답변 제공: Simon 님, 2023년 4월 17일
Many thanks for leaving your review

10/10 - 훌륭해요

Tobias

2023년 4월에 1박 숙박함
답변 제공: Simon 님, 2023년 4월 17일
Thank you! So glad you enjoyed your stay.

10/10 - 훌륭해요

Lance

2023년 4월에 2박 숙박함
답변 제공: Fiona 님, 2023년 4월 6일
Thank you for staying with us, we hope to welcome you back in the future

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Delightful house and room. Check in information was a two step process as there is no front desk, but were able to call for needed information. Great location close to city center.
2023년 3월에 2박 숙박함
답변 제공: Fiona 님, 2023년 3월 25일
Thank you Margaret for your lovely review,we hope to welcome you back in the future.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: 23 St Mary's 님, 2023년 3월 6일
Thank you

10/10 - 훌륭해요

Paul

2023년 2월에 1박 숙박함
답변 제공: 23 St Mary's 님, 2023년 3월 6일
Thank you