My wife and I were victims of delayed and cancelled flights and a lost checked in bag at Heathrow. Not a good start to a vacation, but we texted Ashbourne House and Fiona sent us after hours directions to get in and did everything that she could to get us off to a good start and relieve our stress. The location is great and she gave us instructions for walking along the river to the center of the city, a short pleasurable walk. If you prefer, the bus is only a block or two away.
Our room was clean and comfortable, with a good bed and it had everything that was needed for a pleasurable stay. She serves an excellent full English breakfast in the morning. It may or may not be included in the price depending upon your booking agent. Regardless, you will want to add it if it is not included.
We highly recommend the Ashbourne House to anyone visiting York.