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피버쉠 암스 호텔 & 버베나 스파 여행 후기

4 out of 5
피버쉠 암스 호텔 & 버베나 스파
High Street, Helmsley, York, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 288개 이용 후기 중 173개" "
평점 8 - 좋아요. 288개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 288개 이용 후기 중 20개" "
평점 4 - 별로예요. 288개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 288개 이용 후기 중 1개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

leon

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful boutique hotel with spa. We love this hotel so much! Wonderfully appointed bedrooms and social spaces and the best food ever. Spa is gorgeous. One of our favourite places. Highly recommended
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Orna

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Samuel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely 1 night spa break. All easy and will be returning.
2024년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor quality
Very poor accommodation that is in need of remedial work. Poor cleanliness. Will not stay again. Really disappointed
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

D S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The place is lovely but unfortunately the pool was far too cold to swim in, especially in the winter months. That was one of the main reasons for choosing this hotel.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Wayne

단체 여행
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Liam 님, Wantage

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for two nights and our stay was fantastic. The rooms were spacious and clean, which had a bath as well a separate shower. Staff were very attentive, and the food was possibly the best we have ever had, it was amazing! First time here and we will definitely be back in the future. Liam & Lewis (Room 27).

6/10 - 괜찮아요

Mr Phillip

2023년 10월에 1박 숙박함

8/10 - 좋아요

Gemma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff. However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it). The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Facilities
Excellent Spa facilities. Beautiful outdoor heated pool. Great food in a lovely restaurant. Staff issue at breakfast so a bit disappointed but everything else was superb.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Katy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room excellent very spacious. All staff were friendly and kind. Great location for shops pubs and cafes.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Micheala

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Some excellent and some not
Starting with the positives: The staff are probably the most friendly and helpful I have ever encountered! All of them, whatever their roles. The room was a good size with lots of storage. There were some maintenance issues. A slow leak from the base of a tap, another tap covered in some kind of residue. The shower was a good strength but the water did come out of the open area (no door). The biggest disappointment was the food. The menu was not cheap but it was limited (being there for 3 nights made this painfully clear) and didn't live up to it's pretensions. If our friends we were staying there to meet had not been on a DBB package we would not have eaten there more than once. And sadly the breakfast was also not great.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

NICK

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, but a bit complacent
Beautiful hotel, with lots of amenities, however was disappointed, on arrival, was needing to get a taxi to Thirsk, was offered, no assistance in this regard. Very expensive was charged £9 30 for a small glass of wine, and paid a service charge not only services during my stay but on my whole bill including the stay, which i had already paid in advance. Breakfast was a bit disorganised
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
We had a great stay at this hotel. I would highly recommend it. Location and facilities are good. The service was excellent. Cleanliness and comfort was very good.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place
A delightful break thank you and we will return
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay wish we could have stayed longer
2023년 6월에 1박 숙박함

8/10 - 좋아요

Christine

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Ben

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Giorgia

2023년 6월에 1박 숙박함

8/10 - 좋아요

Rosemary

2023년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
the room we was given was at the front of the hotel the radiator was on constantly due to the valve not working (broken) the first fan we had was broken but this was replaced. things like this should be checked before guests arrive. with the room being right on the corner of the main road it was noisy with the windows open. the breakfast was beautiful and the pool looked lovely. just the room was tired.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel and location
Fantastic hotel and location. We stayed in a suite overlooking the pool. A real sun trap, it was like we were in the med! Swam and enjoyed the outdoor spa. Luxurious, can’t fault it. Highly recommend
Pool area
Lounge view
Breakfast in the room..
Balcony view
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Eloise

2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Christine

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Colin

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Helen

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Antony

2023년 2월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

4/10 - 별로예요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.

10/10 - 훌륭해요

Stuart

2023년 2월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Relaxing break we needed
Very nice hotel peaceful and very relaxing feel throughout. Lovely village location with some really nice restaurants The spa suite we stayed in was very spacious but did need a little TKG only minor things but needed rectifying for the price of the room and could have done with a fridge to keep milk/drinks cold
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 2월에 1박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

ANDREW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Andy

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay in a very comfortable hotel
Really lovely stay - room was fantastic, with plenty of space & nicely decorated. Spa was nice - with access to steam / sauna rooms & outdoor hot-tub & (heated) swimming pool. Throughout the hotel, staff were friendly & quietly attentive. Breakfast was very good -choice of buffet items with cooked menu to choose from. The hotel has a very nice ambience about it - understated & comfortable, and not pretentious.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

neil

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent room, facilities, dining & staff!
What a wonderful stay for my 50th birthday with a very generous upgrade from the hotel. Food was excellent, as was the service. Also benefitted from use of the spa. Literally did not want to leave! Cannot recommend highly enough. Thank you x
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfection
We have just had a really lovely family weekend at the Feversham Arms. It was a birthday celebration for our daughter and also a pre-Christmas treat for all of us. Everything about the hotel and spa was pretty-near excellent - and, without exception, the staff were more than excellent: so friendly and so helpful all the time. Thank you everyone for making our stay perfect. Oh - and Helmsley is such a beautiful and atmospheric place at this time of year - a Christmas movie set (but even better) come to life!
2022년 12월에 2박 숙박함

8/10 - 좋아요

Mark

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Room OK. Bathroom needed refurb, shower pretty poor. Beds really comfy. Spa was ok, but Salt room smelled of damp. Restaurant was amazing food delicious. Service great.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel real oasis. It’s our second visit however a couple of areas that could be improved. In the run up to Christmas the lounge are seemed stark and not cosy, felt cold. The evening meal choice was limited and little or no choice for vegetarians so food menu and meals on the evening disappointing

10/10 - 훌륭해요

Andy

2022년 11월에 1박 숙박함