외관

프린시팔 요크 여행 후기

4 out of 5
프린시팔 요크
Station Road, York, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 502개" "
평점 8 - 좋아요. 1006개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 139개" "
평점 4 - 별로예요. 1006개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 40개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

insoo

2023년 7월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 7월 21일
Dear Insoo,Thank you for staying at the Principal York and rating us.We hope you had a pleasant stay and look forward to welcoming you back to our hotel in the near future.

6/10 - 괜찮아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are really nice and helpful, the room are starting to look tired. Marks on the carpet curtains and skirting boards could do with tiding up, the evening meal menus are really good but breakfast is sadly lacking for what you pay for it. This needs addressing as it did leave me feeling short changed
2024년 4월에 1박 숙박함

4/10 - 별로예요

Peter 님, Winchester

출장 여행
별로예요: 청결 상태
Comfortable room. Convenient location for arrival by train and access to the town centre. However, this hotel has suffered from some crude cost-cutting. Building condition and cleanliness is poor. Breakfast was underwhelming and on a par with a budget hotel. Probably the most disappointing element of my stay.
2024년 4월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 24일
Dear Peter,Dear guest, Thank you for choosing the Principal for your stay in York. We are sorry to read that in your opinion the hotel was not satisfactory to your expectations and please rest assured that we will look into this further. At the Principal we work hard to ensure our guest’s a pleasant stay and your comments have been shared with our Senior Management team. We do hope to welcome you again soon on your next visit. Kind regards, Guest Services Manage

10/10 - 훌륭해요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an old established traditional hotel that has been renovated to a high standard. The bedroom was large (2 double beds) with a large bathroom. The TV worked and received all the channels it should have ( not all hotels I have stayed in have TV’s with as much choice) A well stocked bar with food available, breakfast served in a large bright room with a good selection of hot and cold options, if it’s not out on the hot plates, ask and they will get it if they can?
2024년 4월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 4월 24일
Dear Richard,Thank you for your review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards, Guest Services Manager

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for the train, sight seeing, restaurants. Would not hesitate to recommend to friends/family for their stay.
2024년 4월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 24일
Dear Janet,Thank you for your review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards, Guest Services Manager

8/10 - 좋아요

Sarah

Great value room in a beautiful historic building
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 21일
Dear Guest,Thank you for your fantastic 4* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,Guest Services Manager

10/10 - 훌륭해요

Candace 님, Greensboro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful hotel! Right by the train station which is super convenient (but can get loud) but besides that the room was absolutely beautiful along with the rest of the hotel. Will definitely stay here again!
2024년 4월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 4월 17일
Dear Candace,ear guest, Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards, Guest Services Manager

8/10 - 좋아요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is beautiful, there must be so much history in it but it shows in the rooms and the facilities. Closeness to train station is a huge positive till your given a room on the edge of the platform and wake up to every train announcement from 5.00am. Staff knew very well that they had put a family there but said sorry and that was it. Even though the floor was empty with quieter rooms!!
2024년 4월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 17일
Dear Jonathan,Thank you for choosing the Principal for your stay in York. We are pleased to read that you enjoyed some aspects of your stay. We are however sorry to read that you found the room allocation not to your satisfaction. At the Principal we work hard to ensure all our guest’s expectations are met and we are sorry to read that this wasn’t the case. We do however hope to welcome you again soon on a much more pleasant occasion. Kind regards, Guest Services Manager

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 7일
Dear Guest,Thank you for taking the time to share your fantastic feedback with us.Your comments are invaluable to us and we are pleased to read that you had such a great stay and made use of the Hotel's desirable location. We are hoping to welcome you again soon in the not too distant future.Kind regards,Guest Services Manager

8/10 - 좋아요

Meghan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location especially if you are traveling in by train! Holding baggage was very helpful. Room was a bit smaller than expected, however was perfect for an overnight trip.
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 7일
Dear Meghan,Thank you for taking the time to share your fantastic feedback with us.Your comments are invaluable to us and we are pleased to read that you had such a great stay. We are hoping to welcome you again soon in the not too distant future.Kind regards,Guest Services Manager

6/10 - 괜찮아요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very polite and helpful, hotel is conveniently located next to the station and beautiful building, entrance hall and large garden. I absolutely love the building and decor on the ground floor. Unfortunately the room was very dated, and the bed was extremely uncomforable (I like hard bed but the bed actually hurts me. My partner and I woke up several times due to aches and pain). The bathroom is very small with hardly anywhere to hang clothes or turn around. Shower handle fell off. Mini fridge was nosy we had to switch it off from the wall before going to bed. No hair dryer. No air conditioning. Lots of pumkin seeds (taken from the breakfast bar) outside the window attracting piegons /poo and they werent clean. It is an old hotel and so I dont expect the rooms to be modern and can accept the above. But what I find unaccpetable are 1. We asked for a quiet room, and were given a room facing the railway station and the restaurant (no views of course) , and the restaurant had loud music from the early afternoon!!! It was good that reception asked them to switch off the music and I thank the hotel staff for that. 2. This is totally NOT what i would expect from a good hotel...the breakfast! The sausages are poorly cooked , very dry and tasteless. Worst than fee breakfast included with some cheap chain hotels. We were only given 1 cup of tea or coffee and never been asked if we wanted a top up. Eggs are acceptable. Breakfast is definitely a big appointment.
2024년 3월에 2박 숙박함
답변 제공: Reception 님, 2024년 4월 7일
Dear Theresa,Thank you for choosing the Principal for your stay in York. We are pleased to read that you enjoyed some aspects of your stay. We are however sorry to read that you found your room specifically, and the breakfast, not to your liking on this occasion, please rest assured that we will look into this further. At the Principal we work hard to ensure all our guest’s expectations are met and we are sorry to read that this wasn’t the case. We do however hope to welcome you again soon on a much more pleasant occasion. Kind regards,Guest Services Manager

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great location, walkable within 5 mins to the centre and all the activities you need. A well maintained hotel with a fantastic feel to it. We upgraded our room and it was massive with a super comfy bed and lovely bathroom. Will stay again when in York
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 7일
Dear Matthew,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,Guest Services Manager

10/10 - 훌륭해요

Dimitri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very posh
2024년 4월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 7일
Dear Dimitri,Thank you for your amazing 10/10 review! It is with great pleasure to read your comments following your recent stay and your comments have been shared with our team. Should your journeys bring you back to York we would be most happy to welcome you again.Kind regards,Guest Services Manager

6/10 - 괜찮아요

Emma-Louise

연인과의 여행
좋아요: 청결 상태
Very close to main attractions in York, a very good location! Room was very hot, close to the train station lots of noises didn’t make for a great sleep, staff weren’t the friendliest, room wasn’t ready for check in but a drink voucher was given
2024년 4월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 4월 5일
Dear Emma-Louise,Thank you for choosing the Principal for your stay in York. We are sorry to read that in your opinion the room was not satisfactory to your expectations. The hotel is located close to the Railway Station and the main road. It is difficult to control the level of noise that infiltrates into the hotel.The hotel is in the process of installing air cons in all bedrooms. At the Principal we work hard to ensure our guest’s a pleasant stay and your comments have been shared with our Senior Management team. We do hope to welcome you again soon on your next visit. Kind regards,

10/10 - 훌륭해요

Greg

2024년 4월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 4월 24일
Dear Greg,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards, Guest Services Manager

10/10 - 훌륭해요

Finlay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely place. Beautiful interior.
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 3일
Dear guest,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,

6/10 - 괜찮아요

Pamela

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 3일
Dear Pamela,Thank you for your 3* review.We hope to see you again soon.Kind regards,

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The proximity to York centre was ideal The room was superb clean and leisure facilities were great The only downside is the restaurant menu we thought was not befitting the style of hotel so we eat out each night
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 3일
Dear guest,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,

8/10 - 좋아요

Derek

2024년 3월에 3박 숙박함
답변 제공: Reception 님, 2024년 4월 19일
Thank you kindly for your positive 4/5 review. We look forward to greeting you at the Principal once again in the future. Kind Regards - The Principal York

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with good amenities
2024년 3월에 1박 숙박함
답변 제공: Reception 님, 2024년 3월 28일
Thank you for your excellent 5* review! We hope to welcome you through our doors once again very soon.

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Principal Hotel is an amazing hotel. Very close to the train station and easy walking distance to the centre of York. Our room and washroom were spacious and comfortable. The staff were friendly and very helpful. This stay has been a highlight of our stays so far.
2024년 3월에 3박 숙박함
답변 제공: Jennifer 님, 2024년 3월 21일
Dear Catherine,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon.Kind regards,

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 3월 21일
Dear Helen,Thank you for staying at the Principal York and taking the time to rate our hotel services and facilities. We hope you enjoyed your stay and look forward to welcoming you soon in the near future.Kind Regards,

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic building maintaining many original features. Staff friendly and attentive and more than willing to help with anything. Room was lovely, we stayed in a suite. There was some work going on in hotel, only to be expected in such a large hotel, but this didnt cause any issues. Excellent location for train station
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 18일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Chloe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing staycation can not fault Has all you need Price is reasonable for what you get The only thing I could fault is the breakfast options not as big and that the scrambled egg is tooo runny
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 18일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Kengo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 15일
Dear Guest,Thank you for your amazing 5/5 review! It is with great pleasure to read your comments following your recent stay and your comments have been shared with our team. Should your journeys bring you back to York we would be most happy to welcome you again.Kind regards,Guest Services Manager

10/10 - 훌륭해요

Val

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent value for money. Our price included breakfast and a free drink each in the bar.Staff very attentive. Couldnt fault it.Lovely comfortable room.
2024년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 3월 12일
Dear Val,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards,

10/10 - 훌륭해요

Christine 님, Chattanooga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a fantastic. Lovely hotel and near the train station.
2024년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 3월 12일
Dear Christine,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards,

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful hotel. Stayed here for 4 nights in March 2023. I honestly cannot fault the place. We had breakfast, afternoon tea, used all the facilities. Faultless! The room was beautiful. The whole experience was amazing. The staff were so professional, helpful and efficient. We will certainly return to this oasis of an hotel.
2024년 3월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 10일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the property was ideal for travel. It’s immediately next to the train station and within minutes of walking to the attractions in the city. I was given a room with an amazing room of the Minster. The Garden Room is a beautiful place to sit and enjoy a glass of wine or tea. However, the service for food there was less than desirable. The staff does not attend the tables or take orders. It was a constant walk up to the bar and order, wait, pay and then walk back to table. I didn’t mind that process but it was unclear upon sitting down what the expectation is and for the prices, it seemed it should be more than self service. I also prepaid for drink vouchers on the website at at discounted price. When I got to the hotel and asked for them, no one seemed to know what I was talking about. The vouchers appeared on my bill but then no drinks were applied to them. It was too much of a process to argue the double paying so I just let it go.
2024년 3월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 3월 13일
Dear Jennifer,hank you for choosing the Principal for your stay in York. We are pleased to read that you enjoyed some aspects of your stay. We are however sorry to read of the service in the Garden Room and the issue with the voucher. We have passed on your feedback to the Food & Beverage Manager.At the Principal we work hard to ensure all our guest’s expectations are met and we are sorry to read that this wasn’t the case. We do however hope to welcome you again soon on a much more pleasant occasion. Kind regards, Guest Services Manager

2/10 - 너무 별로예요

Rukhsana

2024년 3월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 3월 28일
Dear Rukhsana,Thank you for staying at the Principal York and for your ratings. We would have preferred your feedback so we could improve our services.At the Principal we work hard to ensure all our guest’s expectations are met and we are sorry to read by the ratings that this wasn’t the case. We do however hope to welcome you again soon on a much more pleasant occasion.Kind Regards

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Very friendly helpful staff. Would definitely recommend.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 6일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly

6/10 - 괜찮아요

Nuria

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Lovely hotel around the reception area and the Garden Room..Great location and walking distance to all the sites,shops bars and restaurants. We did have an issue with our room on the first night whereby the bed had practically collapsed and the bathroom dado rail was not clean along with cobwebs in the room..Shower leaked and the armchairs were stained. We went to reception whereby we were dealt with by a lovely chap who was very helpful and immediately changed our room. Just feel that housekeeping needs to up the game with the eye for detail on the cleanliness on the rooms as our second room also had cobwebs and the bathroom did smell bad with the drains or plug holes not being clean but this was dealt with very promptly by reception.. On the we had a great time in York.
2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 6일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Shannon

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning hotel and dog friendly
2024년 2월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 25일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Tom

연인과의 여행
Great hotel and mega friendly staff, 1st time I’ve stayed here but will be back! Great breakfast too!
2024년 2월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 25일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

elyazi

2024년 2월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 3월 21일
Dear Elyazi,Thank you for staying at the Principal York and for rating our services.We hope you enjoyed your stay and we look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay, lovely hotel, great location
2024년 2월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 16일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Hannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
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2024년 2월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 11일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.Sincerely,

6/10 - 괜찮아요

Alison

2024년 1월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 3월 21일
Dear Alison,Thank you for staying at the Principal York and for rating our hotel facilities and service. We hope you had a pleasant stay and look forward to welcoming you again soon.Kind Regards,

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel
Sadly only stayed for one night but will be back for sure- unlike many of the old railway hotels, Principal York is still as glamourous and stunning as ever. Great room, great service, a cosy bar and superb location.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 23일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and please, do not hesitate to contact me if there is anything further we can do for you.

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 21일
Dear Alex,Thank you for booking you recent stay with us at The Principal York hotel and rating your stay.We are pleased to know you have enjoyed your stay with us and sincerely hope to welcome you back in near future.Kindest regards,Guest Services Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I had a really nice two night stay. The hotel is fabulous. The superior king size room spot on. We decided to have breakfast in the hotel and was not disappointed. All the staff are incredibly helpful and polite. All in all, couldn’t fault it. Will definitely stay again the next time we visit York. 🌟 🌟🌟🌟🌟
2024년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 15일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience. Thank you for your feedback and we will ensure this is shared with the team.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.Sincerely,

10/10 - 훌륭해요

Lisa

2024년 1월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 1월 16일
Dear Lisa,Thank you for your fantastic 5* review! We are delighted to read that you thoroughly enjoyed your stay and our team contributed to a memorable stay in York. We cannot wait to welcome you again soon. Kind regards, Guest Services Manager

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 15일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience. Thank you for your feedback and we will ensure this is shared with the team.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Graham,Thank you for choosing The Principal as your destination hotel in York and sharing your wonderful experience.We are pleased to know you have thoroughly enjoyed your stay with us and look forward to your next visit.Kindest regards,Guest Services Manager

10/10 - 훌륭해요

Anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful building. Trains noisy.
Beautiful traditional well maintained hotel. My room was slightly noisy due to being very close to the train station.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Anthony,Thank you for booking your recent stay with us at The Principal York hotel and sharing your amazing experience.We are pleased to hear you have enjoyed your stay with us and look forward to welcoming you back.Kindest regards,Guest Services Manager

8/10 - 좋아요

Norman

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great 1 night stay
Room 313 has amazing views but the fridge makes more noise than outside on a night 😴😂
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 6일
Dear Norman,Thank you for booking your recent stay with us at The Principal York hotel and sharing your experience.We are pleased to hear you have enjoyed your stay with us and would like to apologize for the noisy refrigerator, rest assured it will be looked.Kindest regards,Guest Services Manager

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Annex in need of refurbishment, 3*
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 31일
Dear Matthew,Thank you for booking your recent stay with us at The Principal York hotel.We are very sorry to learn you have not fully enjoyed your stay with us and thank you for your comments. Kindest regards,Guest Services Manager

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 1일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Cherie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and convenient hotel
2023년 12월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2023년 12월 31일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

10/10 - 훌륭해요

Tracy

2023년 12월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 12월 31일
Thank you for choosing the Principal for your stay in York and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to York please contact me directly and it would be my pleasure to look after your future stays with us.Again, thank you for sharing your comments, and if I can be of assistance to you, please do not hesitate to contact me directly.