리셉션

YHA 요크 - 호스텔 여행 후기

4 out of 5
YHA 요크 - 호스텔
Water End, Clifton, York, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 182개 이용 후기 중 101개" "
평점 8 - 좋아요. 182개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 182개 이용 후기 중 17개" "
평점 4 - 별로예요. 182개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 182개 이용 후기 중 3개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jin 님, Seoul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
편안하게 잘 머물렀습니다. 건물이 너무 커서 짐들고 이동이 힘들었어요 ㅎㅎㅎ
2020년 9월에 1박 숙박함

8/10 - 좋아요

보영

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
요크역에서 멀다. 캐리어를 끌고 강가를 걸을 때 고생했는데 날씨도 좋고 강가도 예뻐서 좋긴 했다. 주택가 근처에 위치해서 조용한 반면 밤에는 인적이 드물어서 무서울 수도 있다. 시설은 yha 답게 좋은 편이다.
2019년 10월에 3박 숙박함
답변 제공: JG 님, 2019년 12월 6일
Dear guest, Thank you for leaving us feedback about your stay. Regards YHA York

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 넓어요
더블룸 묵었는데 깨끗하고 좋았어요. 화장실도 넓고 깨끗하고 직원도 친절했어요. 시설도 크고 호스텔까지 강변따라 걷는 뷰도 좋았어요
답변 제공: Hannah Cutts - Team Leader 님, 2017년 12월 1일
Thank you for your review of YHA York.

10/10 - 훌륭해요

Vanshika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was lovely and the accommodations were very clean and tidy. It was a very easy walk into the city center and we are glad we have the experience. The set up for the shower and toilet was tight, but it made sense if one is traveling with others who are not their family.
2024년 1월에 2박 숙박함
답변 제공: YHA York Team 님, 2024년 1월 15일
Thank you for your kind review of YHA York, we are glad you enjoyed your stay! Hope to see you again in future

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing YH. A pleasant walk into town. About 1.5 miles along the river or down an interesting street.
2023년 12월에 1박 숙박함
답변 제공: YHA York 님, 2023년 12월 28일
Thank you for leaving a review of YHA York! We're pleased to hear that you enjoyed your stay with us and look forward to welcoming you again in the future. All the best, YHA York team.

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location in York.
This is a well provisioned youth hostel with attentive staff.The location in York is excellent - it is a 20 minute walk alongside the river to the city centre. You can leave your car in the YHA car park. Noise from the heating system / extractor fans was an issue - it wasn't the quietest place. Also not cheap! Budget hotels can be cheaper than YHAs these days, but YHAs have kitchens and social spaces that make the difference.
2023년 12월에 1박 숙박함
답변 제공: YHA York 님, 2023년 12월 28일
Thank you for taking the time to leave us a review! We always appreciate guest feedback and are happy to hear that you enjoyed your stay and found our staff to be attentive. We're sorry you were displeased with the price of your stay, and would recommend looking into a YHA membership in order to receive a 10% discount off all future stays! We do hope to see you again. All the best, YHA York team.

10/10 - 훌륭해요

Nina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay to explore York
A cheap & cheerful place to stay. Great private room, clean, warm & comfortable. Perfect location to explore the city of York.
2023년 12월에 2박 숙박함
답변 제공: YHA York 님, 2023년 12월 6일
Thank you for leaving a lovely review of YHA York! We always appreciate guest feedback and are so pleased to hear you had a great stay. We look forward to welcoming you again!

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 편의 시설/서비스
Not our first visit and definitely not our last.
2023년 12월에 2박 숙박함
답변 제공: YHA York 님, 2023년 12월 6일
Thank you for leaving a lovely review of YHA York! We're really pleased to hear that you enjoy staying with us and look forward to welcoming you again in the future.

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time staying in a hostel but will definitely use again. The experience was excellent, the staff were helpful and friendly the rooms were clean and was perfect for what we needed for the night
2023년 10월에 1박 숙박함
답변 제공: YHA York Team 님, 2023년 11월 7일
Thank you so much for taking the time to leave a review with us. It is always great to hear about our guests' experiences. We are so please to hear that you had a great stay with us, and hope to welcome you again soon!

8/10 - 좋아요

Simon

2023년 10월에 1박 숙박함
답변 제공: Gabriel 님, 2023년 11월 7일
Thank you for leaving a review with us Simon, we are always keen to get feedback and we hope that you consider staying with the YHA again in the future.

6/10 - 괜찮아요

Amy

출장 여행
PROS: Location is great, grounds well kept, there is food and drink served, decent sized kitchen area, laundry (1 washer/1 dryer- staff failed to put note on the dryer or tell guests that it was out of order:( so I had to pack wet clothes), lg. common area with tables inside and out, and the staff is nice, though most were maybe too young to provide good customer service. Cons: This is NOT a place to stay if you have physical disabilities- it is a warren of halls, stairs, and doors leading to more halls, stairs, and doors. There is no elevator or convenient exit/ entrance to get from the main building to the strictly accommodation building. I found desiccated ice cream running down the wall that had probably been there for a few weeks/ month. They did come and clean it promptly, however upon remaking my bed, I noticed the duvet cover on my blanket had blood on it. Not mine. More than likely a stain that did not wash out, but glaringly obvious for whoever "changed" it. I had noticed a hair on my bed on my 1st night, but I thought maybe it was just the cleaners. At this point though, I felt like maybe this room hadn't been cleaned. The manager apologized via email, and the cleaner put a new sheet on the bed, but when I told him about the blood he blamed the laundry service. Maybe so, however NO ONE came to take it away? Disappointed by lack of customer service. I was offered a beverage as a token, but it was as I was leaving. I would stay here again, but would do a clean chec
2023년 9월에 5박 숙박함
답변 제공: YHA York Team 님, 2023년 9월 19일
Good Morning Amy,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed our wonderful location, although we are sorry that your stay did not live up to our high standards. As our main building is an older structure, it does have some winding corridors and most of our rooming is on the 1st floor. For those guests who require easier access we do have some ground floor rooms in our main area, however, these do get booked up relatively quickly as they are very popular. For security reasons, for those guests staying in our annex building we can ask that they do go through our main entrance, however, if a guest does need ground floor access and are staying in that building this can be requested from reception.We are incredibly sorry that the condition of your room was not acceptable, and are glad that our team did their utmost to remedy this for you. This is the norm for our hostel, and has been followed up with our housekeeping team. Our beds are changed fresh for each new occupant, and we do dispose of sheets that arrived to us soiled - clearly, this was missed and we hope that your next stay with us will be in-keeping with our typical high standards.Thank you once again for the review.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great! 6star accomodation for the price. Everyone is happy.
2023년 9월에 1박 숙박함
답변 제공: YHA York Team 님, 2023년 9월 19일
Thank you so much for the lovely review. We are glad to hear that you enjoyed your stay with us, and we look forward to welcoming you again!

8/10 - 좋아요

Edward

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our family of five stayed here for two nights while visiting York and couldn’t be happier with our stay. We walked to the old city several times each day and the breakfast was great!
2023년 5월에 1박 숙박함
답변 제공: YHA York 님, 2023년 5월 24일
Thank you so much for your lovely review! We're glad to hear that you and your family had a fantastic stay with us and thoroughly enjoyed your breakfast! We look forward to welcoming you again in the future.

6/10 - 괜찮아요

Miss

단체 여행
좋아요: 청결 상태
Average
Not so good. Stayed one night. No light in shower room when having a shower and no lightswitch to be be able to turn off the light in the separate toilet room and the noisy extractor fan stayed on in there too. Bed sheets were clean. Beds rock solid. Ok for one night. 25 min walk to the centre.
2023년 4월에 1박 숙박함
답변 제공: YHA Manager 님, 2023년 5월 1일
Good Afternoon,Thank you for taking the time to leave a review. We are sorry to hear that you had a disturbed night. Our showers and toilets are on a motion sensor, so should turn on with movement, and turn off on a 20minute timer when the door is properly closed. Our extractor fans are on the same system. We will ensure that the problems you experienced are investigated, and hopefully not repeated.We hope that you are able to enjoy our fabulous location, and that if you choose to stay again we are able to offer you a better experience.Many thanks,YHA York Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Terry

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Kiran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A** Charles on reception needs a bonus
Fantastic, 24/7 desk service. Charles on the reception was hilarious and brilliant!
2023년 2월에 1박 숙박함
답변 제공: YHA York 님, 2023년 2월 24일
Thank you for your lovely review, we'll be sure to pass your feedback on to Charles! We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Soo Ying

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to thank the YHA York staff, Charles for his amazing service. He was very prompt in responding to my problem. The staff in charge of the reception in the morning 22/01 was helpful as well. I remembered I took the room card for me but lost it and it wasn't in my hand, the staff was very patient and allowed me going into the corridor that required access card and I found my card dropped at the door. The staff at the YHA York are amazing, thanks.
2023년 1월에 1박 숙박함
답변 제공: YHA York 님, 2023년 1월 27일
Thank you for your lovely review! We will be sure to pass your comments onto our staff. We hope to see you again soon.

6/10 - 괜찮아요

EMMA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unexpected surprise
Hotels.com failed to say that a ‘private room’ meant a shared bathroom with up to 16 others in that block. After speaking to the receptionist it seemed this was a common theme with hotels.com customers. Beds were surprisingly comfortable. Cheap and cheerful night stay if your comfortable sharing a tiny toilet and shower cubical with others.
2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2023년 1월 27일
Thank you for your review, we appreciate your feedback. We have en-suite and 'shared bathroom' options available for private room bookings. The majority of our rooms have en-suite facilities, so although everyone on a corridor has access to the shared bathrooms, you will usually only be sharing them with one other room. We're glad to hear you enjoyed your stay with us and look forward to welcoming you again in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2023년 1월 27일
Thank you for your review of YHA York!

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York! We hope to see you again.

10/10 - 훌륭해요

Harshit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York!

10/10 - 훌륭해요

Lauren

2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York!

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York!

10/10 - 훌륭해요

am

6/10 - 괜찮아요

Andrew

가족 여행
별로예요: 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York!

10/10 - 훌륭해요

Polly

2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 29일
Thank you for your review of YHA York!

10/10 - 훌륭해요

Rebecca

2022년 12월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 5일
Thank you for your review of YHA York!

10/10 - 훌륭해요

On Ki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, 24 hours check in, great small and well equipped kitchen, good location.
2022년 11월에 1박 숙박함
답변 제공: YHA York 님, 2022년 12월 5일
Thank you for your kind review of YHA York. We're glad that you enjoyed your stay, and we hope to see you again.

4/10 - 별로예요

Michelle

별로예요: 직원 및 서비스
Check in wasn't good - waited half an hour after walking in rain. Reception staff very slow and not courteous. No food available at 8pm. No clear instruction as to where room was. Noisy in morning at 8am. Doors banging late at night (1am).
2022년 11월에 1박 숙박함
답변 제공: YHA York 님, 2022년 11월 22일
Thank you for your review. We're sorry that the weather impacted your stay. Our check in system ensures that you have all the information that you need, and this means that it may take a little longer than other providers with fewer facilities. Our meal service times are provided on your welcome sheet, and staff are happy to clarify this for you. Staff are on hand 24 hours to assist with any issues you have. We wish you the best.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Time
Clean rooms, friendly staff, good food and drink options, located within a 10 min walk of central York. Well worth the money.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Julie

2022년 11월에 1박 숙박함
답변 제공: YHA York 님, 2022년 11월 22일
Thank you for your review of YHA York!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbeatable value
This hostel was unbeatable for value. The atmosphere was pleasant. The staff were helpful. The facilities were clean.
2022년 10월에 1박 숙박함
답변 제공: YHA York 님, 2022년 11월 4일
Thank you for your fantastic review of YHA York, we hope to see you again soon!

6/10 - 괜찮아요

Barbara

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Adey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value
2022년 10월에 1박 숙박함
답변 제공: YHA York 님, 2022년 10월 10일
Thank you for your review of YHA York! We hope to see you again.

10/10 - 훌륭해요

CLAUDIA

2022년 9월에 2박 숙박함
답변 제공: YHA York 님, 2022년 10월 10일
Thank you for your review of YHA York. We hope to see you again.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is as you would expect for a youth hostel. Overall, the property was fantastic, staff were beyond excellent. Would happily stay again. 28F
2022년 8월에 1박 숙박함
답변 제공: JG 님, 2022년 8월 23일
Thank you for your review. We do hope you will choose the YHA again

10/10 - 훌륭해요

Miss K A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous stay.
Really good location for our stay in York as part of our cycling weekend. Handy to have the bike to get from YHA into York as otherwise would have been a 30 minute walk. Secure bike space. Helpful staff and good decor. Very clean dorm room.
2022년 7월에 1박 숙박함
답변 제공: YHA York 님, 2022년 7월 10일
Thank you for your review of YHA York! We're glad that you enjoyed your stay, and we hope to see you again.

10/10 - 훌륭해요

J l

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: JG 님, 2022년 6월 22일
Thank you so much for the review

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean room and friendly reception
2022년 6월에 2박 숙박함
답변 제공: YHA York 님, 2022년 6월 12일
Thank you for your review of YHA York. We're glad that you enjoyed your stay, and we hope to see you again soon.

10/10 - 훌륭해요

Eifion

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: YHA York 님, 2022년 6월 12일
Thank you for your review of YHA York!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Experience
It was great experience with great services and cleaned apartment as well. it would have been more helpful if wifi connection would have worked out could have planned to stay longer as well.
2022년 6월에 1박 숙박함
답변 제공: YHA York 님, 2022년 6월 12일
Thank you for your review of YHA York. We can't guarantee WiFi in all bedrooms, but it is available in public spaces. We hope to see you again.

2/10 - 너무 별로예요

matt

2022년 6월에 1박 숙박함
답변 제공: YHA York 님, 2022년 6월 6일
Thank you for your review of YHA York. We're sorry that you didn't enjoy your stay with us, and would appreciate any feedback you can give.