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홀리데이 인 노샘프턴, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 노샘프턴, IHG 호텔
Bedford Road, Northampton, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 577개 이용 후기 중 223개" "
평점 8 - 좋아요. 577개 이용 후기 중 204개" "
평점 6 - 괜찮아요. 577개 이용 후기 중 97개" "
평점 4 - 별로예요. 577개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 577개 이용 후기 중 22개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location for my business trip
not bad.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Florencia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast and cleaning. Comfortable beds. Kind personal.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sawako

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a good hotel to stay. Parking is easy and staff are friendly.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great stay and highly recommend it
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 숙박 시설 상태 및 시설
Good location. Friendly staff and a good price for a nice room.
2024년 3월에 1박 숙박함
답변 제공: Anna 님, 2024년 3월 18일
Dear Daniel,Thank you for taking the time to tell us about your experience at Holiday Inn Northampton.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

charlie

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Georgia

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

IAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

Sam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly nice
Was at a conference at the university. The hotel is in walking distance along a nice path by the river. Although it is a half hour walk and not lit at night, which I was happy to do. The hotel is showing its age, but nothing wrong with it and it is tidy and clean. We had a large room (200) that was very nice as I had to work during the day. Although we could hear the lift motor over night as we were in the room underneath. Again this didn't bother me too much and was specific to the room we had. I didn't ask to be moved
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Neil

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Stuart

2024년 1월에 1박 숙박함

8/10 - 좋아요

James

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Modinat

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Aisha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I couldn’t attend because of Covid and hotels.com tried to contact you multiple times to cancel and you didn’t answer
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

IAN

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Can’t fault the hotel and staff were all friendly.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Abid

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

FEMI 님, Hazelwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staying at this Holiday Inn was my best decision ever. The service was first class, the staffers were the friendliest I've seen - especially in this era of deteriorating customers service everywhere. The staff went above and beyond to give us value for our money. I can't even imagine myself staying elsewhere if I'm in Northampton. Best in everything. I love this place!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Marion

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Tonye

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
No internet
There was no WiFi when we arrived, members of my team had business to attend to and couldn’t because there was no internet
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chloe

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Giacinto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 Star :-)
We were very well and comfortable, the perfect place for families. The staff were incredibly kind and professional, making sure we had everything we needed.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Trevor

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
the bed was very soft and there was a strange clicking noise in the room the 1st night
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Toby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Nigel

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Sam

2023년 12월에 1박 숙박함

8/10 - 좋아요

Jim

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ricky

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Poor by hotels.com
My main complaint was to Hotels.com as it became apparent that the hotel doesn’t really take many bookings through the site and do bookings.com instead so when I arrived they couldn’t find my booking at all. This took almost 15 minutes. In the end they had to just create a new booking. The room was fine in general except for the uncomfortable mattress so I didn’t have the best sleep.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Andy

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Claes

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kamel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and relaxing stay
Our stay in the hotel was excellent. The room was spacious, clean and nicely decorated. The staff were very pleasant and helpful and the food was very delicious and well presented.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

P

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nashwan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nær sentrum o
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Lesley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Worst hotel stay ever
Hotel itself was ok but very large. There was a wedding on and around a dozen children thought it was great fun to run along the corridors banging on all the doors. We complained several times which made them target our room even more! We eventually got moved to a room on the second floor but the kids ended up there too banging and kicking the doors. They were running along the corridors until 11pm. Totally unacceptable. All reception would say was sorry. Definitely would not recommend and will NEVER stay there again. Breakfast was good in the morning with plenty of choice. The only good thing about our stay. Holiday Inn should be ashamed not to have done more to stop this behaviour as we werent the only ones complaining.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

RACHAEL

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pauline

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10 out of 10 dog friendly hotel ❤️ We booked a three night break at this hotel to attend our daughter’s graduation. Check in was really easy and super friendly with lots of cuddles for our very excited dog 🥰 We reserved a suite which offered lots of space for our party of 3 adults with 2 double beds and a large lounge area which had a couple of sofas (one was a sofa bed). The room was really clean and smelled lovely. There is a small fridge in the room with complementary bottled water and snacks. Breakfast was buffet style with plenty to choose from. Restaurant staff were lovely and made sure we had everything we needed. We also ordered room service for dinner which arrived in no time and was delicious. Big thanks to Laura (hotel manager) and her team for making us so welcome. We would have no hesitation in staying here again, it’s a gem ❤️
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Calveti

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to town, with plenty of nice walks in area
2023년 11월에 2박 숙박함

8/10 - 좋아요

D

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The food from the restaurant was good both dinner and breakfast but it was our room that let down our stay the heating what's not working and it led to my feet getting wet in the middle of the night from a soaking white carpet. The bath plug didn't work and also the heater that they gave us to plug in. We plugged it into a socket and it started to spark.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Mark

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not for the first time …. Cold !!!
Not for the first time at a holiday inn !! Heater didn’t work so had to ask for Mobile heater to put some warmth in room , only Luke warm all nite !! Ordered and payed for queen sized bed …. Only got standard bed
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Lucinda

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is tired and need refurbishment. Air conditioner/ heater leaked constantly leaving the carpet soaked, stained and made the room smell! My key car needed reprogramming every day. On positive side, staff are great
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Lisa

2023년 11월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 9일
Thanks for the 10/10 Lisa!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very clean, bed very comfortable and great shower. Didn't have the breakfast as they wanted £17 each for a full english!
2023년 11월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Hi Paul, Thanks for the great review: we're thrilled you enjoyed your stay. If you do stay with us again; breakfast is always much cheaper when included at the time of booking. Best Wishes!

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
This hotel is distinctly average. My first room absolutely stank of cigarette smoke so I had to move rooms, the second was actually quite cold and there was a draft coming thru the windows. That said, the staff are this hotels main asset! The duty manager, the young girl at the bar and the chef were all extremely pleasant and personable and IHG should recognise this.
2023년 11월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Hi David, Thanks for your fair review. We really do apologise for the issues with your first room. Our hotel is strictly non smoking, however some guests do on a rare occasion flout this. I'm really glad to hear that all of the team looked after you and gave you a pleasant stay. We have flagged the mentioned issue of room tempreatures to our team. Kind Regards

10/10 - 훌륭해요

Lewis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Thanks for the 10/10 Lewis! hope to see you again.

4/10 - 별로예요

Alberto

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Thanks for taking the time to rate our hotel. It seems we could have done more to improve your stay; please do contact the hotel if you wish to share this with us. Best Wishes

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and loved it
2023년 10월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Thanks for the score & feedback Darren - we're really glad you loved it and hope to see you again.

10/10 - 훌륭해요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean room and friendly staff. Good value for money
2023년 10월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 11월 8일
Thanks for the score & feedback Darren; We're glad you had a good stay and hope to see you again!