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이비스 럭비 이스트 여행 후기

2 out of 5
이비스 럭비 이스트
Drift East Side M1 Junction 18, Crick, Northampton, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 479개 이용 후기 중 141개" "
평점 8 - 좋아요. 479개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 479개 이용 후기 중 61개" "
평점 4 - 별로예요. 479개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 479개 이용 후기 중 8개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스
The toilet seat in my room was broken at the hinges. Although I was transferred to another room since no one was available to repair the broken seat, and a member of staff helped me with moving my already unpacked luggage, it was irritating and inconvenient to have to move and the fact that the broken seat had been allowed to remain in place suggests that the standard of housekeeping is poor. Surely the cleaners should have reported it if they were doing their job properly. Also, although I went down for breakfast about 30 minutes before the end of the 'window', several of the items on the hot plate looked rather unappetising and must have been sitting there for some time. If this Ibis hotel had been in France, I somehow doubt that the breakfast would have been so average.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Swerve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stalk updated rooms
2024년 3월에 1박 숙박함
답변 제공: Kamil - Ibis Rugby East 님, 2024년 3월 23일
Hello, Thank you for your review! We appreciate your feedback.Regards

10/10 - 훌륭해요

Steve

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Emma

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rugby East
We booked a family room but were allocated a double room. The staff did correct this and give us a drinks voucher which was nice but the rooms smelt stale and were very stuffy.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

A

출장 여행
별로예요: 숙박 시설 상태 및 시설
Not great value for money
Decent sized room with comfortable bed. Shower ok, no bath. Air conditioning very noisy. Overall the room was OK, although not worth the price charged. Food is poor, small portions, not well prepared, much of it lacking in flavour. Restaurant/bar area has no atmosphere. Nothing local as an option to walk to as this is on an industrial estate, but good location close to M1 and A5.
2022년 8월에 1박 숙박함
답변 제공: Jude 님, 2022년 8월 29일
Dear Sir/Madam Thank you for taking the time to tell us about your experience at the ibis Rugby East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regards JudeGeneral Manager

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함
답변 제공: IBIS RUGBY 님, 2022년 8월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Matthew

2022년 8월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 8월 18일
Dear Matthew, Many thanks for your scoring, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

4/10 - 별로예요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Only looked at two things when booking - did it have a restaurant and air con. A yes to both according to the listing. Arrived at 8.30 to learn the restaurant had closed. Had a few pints in the bar and asked for match of the day to be put on tv (we were the only ones there) only to be told that the licensing didn’t allow bbc to be shown! Returned to room only to find the air con didn’t work. Staff friendly enough and tried to be helpful but disappointing stay overall.
2022년 8월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 8월 18일
Dear David, Thanks for your comments, we do have air conditioning in all our bedrooms, unfortunately the week end you visited the system on one of our floor went down and we had to wait for an engineer to visit. The restaurant last order is 8.15 on week end, we do serve 24 hours food after that time. I hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 - 훌륭해요

KUMHO TYRE

2022년 8월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 8월 12일
Dear Kumho, Many thanks for your score, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
good budget hotel for 2 nights, great service
2022년 8월에 2박 숙박함
답변 제공: Yann GM 님, 2022년 8월 11일
Dear Joseph, Many thanks for your lovely comments, i hope that we will be able to welcome you back soon at Ibis Rugby East Regards

8/10 - 좋아요

Mrs Penelope

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Entirely satisfactory
This is our 2nd visit and it’s more than satisfactory. The rooms are of a good size and clean, the bed is comfortable and it was quiet. What more do you need?
2022년 8월에 4박 숙박함
답변 제공: Yann GM 님, 2022년 8월 11일
Dear Penelope, Many thanks for lovely comments this is much appreciated, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 - 훌륭해요

Darren

2022년 8월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 8월 11일
Darren, Big thank you for your scoring, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

8/10 - 좋아요

Martyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
.
Very helpful staff, at reception and at breakfast
2022년 7월에 1박 숙박함
답변 제공: Simon 님, 2022년 8월 1일
Hi Martyn Thanks for your score and feedback!

8/10 - 좋아요

Joseph

2022년 7월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 7월 28일
Dear Joseph, Many thanks for your scoring, we hope to be able to welcome you back soon at Ibis Rugby East. Regads

8/10 - 좋아요

Juliet

좋아요: 직원 및 서비스, 객실의 편안함
Satisfactory
The facilities met my needs for the night i was there
2022년 7월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 25일
Hi Juliet Many thanks for your score and feedback. We hope to be able to welcome you back again soon.

8/10 - 좋아요

Coral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again, Pleasant stay
Couldn’t say anything bad about the room, bed was really comfortable and the place was clean. Felt sorry for the staff as there isn’t seem to but much of them for a busy Saturday night, looked like the head chef was cooking, taking orders, serving on the bar, waiting and collecting plates and glasses. There was a leak outside our room that we informed someone about but thinking got done whilst we was there, it didn’t affect our stay so we wasn’t too bothered. We didn’t eat but the atmosphere in the bar was nice. Easy to get too, nothing around the hotel unless you walk 20 mins or drive 5 min. Would stay at again.
2022년 7월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 18일
Hi Coral Thanks for your feedback. Glad you had a good stay. We hope to be able to welcome you back again soon.

8/10 - 좋아요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely staff, ridiculously hot but they can’t control the weather and gave me a couple of fans! I expected a more basic, budget type room for the price but was pleasantly surprised at the room size and facilities. Great car parking and Wi-Fi as my O2 signal was rubbish there.
2022년 7월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 18일
Hi Tania Thanks for your feedback. Glad you had a good stay. We hope to be able to welcome you back again soon.

10/10 - 훌륭해요

Jo

2022년 7월에 2박 숙박함
답변 제공: Simon 님, 2022년 7월 18일
Hi Jo Many thanks for your score. Glad you had a good stay. We hope to be able to welcome you back again soon.

10/10 - 훌륭해요

Gillian

2022년 6월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 20일
Thanks for your score!

8/10 - 좋아요

HEIDI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superkoselig hotell
2022년 6월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Many thanks for your score and feedback!

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff very pleasant and helpful
2022년 5월에 2박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Many thanks for your score and feedback! I'm glad the staff looked after you well.

10/10 - 훌륭해요

Drummond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay with dogs
Great stay as part of our journey back from Europe. Staff couldn’t have been nicer. We had two large dogs and they were given food immediately on arrival and when we were eating later in the bar. So nice to see happy friendly staff. We will definitely stay there again
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Many thanks for your score and feedback! I am glad the staff looked after you well.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great budget hotel bang on for M1.
Cheap and cheerful
2022년 5월에 2박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Many thanks for your score and feedback!

6/10 - 괜찮아요

Graham

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Bed was very uncomfortable and when you ran the tap in the bathroom it leaked out of the back all over the worktop and all over the floor which led to me slipping and banging my toe told stuff on desk but never sorted it out
2022년 5월에 2박 숙박함
답변 제공: Simon 님, 2022년 6월 11일
Hi Graham Thanks for your feedback. I will pass your comments onto Maintenance as whoever you told didn't pass the message on.

10/10 - 훌륭해요

IAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Simon 님, 2022년 5월 25일
Thanks for your score!

2/10 - 너무 별로예요

Harry

2022년 5월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 5월 17일
Dear Harry, sorry to see that you did not enjoyed your stay with. should you wish to discuss the issues, please do not hesitate to contact me. Regards

10/10 - 훌륭해요

Gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Good value hotel. Very clean and the breakfast was good.
2022년 4월에 1박 숙박함
답변 제공: Simon 님, 2022년 5월 2일
Thanks for your feedback and score!

10/10 - 훌륭해요

Lily

2022년 4월에 1박 숙박함
답변 제공: Simon 님, 2022년 5월 2일
Thanks for your score!

6/10 - 괜찮아요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could have been better
Arrived late at night and was given a key that didnt open the door so had to go back down again with case . at 2.15am the fire alarm went off and woke me then at breakfast at 7.00am there was a large group of workers drinking beer and being very loud ..not a great start to the day
2022년 4월에 1박 숙박함
답변 제공: Simon 님, 2022년 4월 26일
Hi Chris Thanks for your feedback. Apologies for the issues that you encountered. Your feedback is important to improve future stays. Hopefully we will be able to welcome you again and you will have a quiet stay.

10/10 - 훌륭해요

kenneth

2022년 4월에 1박 숙박함
답변 제공: Simon 님, 2022년 4월 29일
Thanks for your score!

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a weekend stay
Came down from The North to celebrate grandson’s birthday. Hotel was good staff were friendly although we didn’t eat at the hotel as were able to stay at son’s after a couple of days.
2022년 4월에 2박 숙박함
답변 제공: Simon 님, 2022년 4월 15일
Hi Lynn Glad you had a good stay with us. Hope your grandson had a good birthday! Hope we can welcome you back again soon. Thanks

10/10 - 훌륭해요

E

2022년 4월에 1박 숙박함
답변 제공: Simon 님, 2022년 4월 5일
Thanks for your Score!

6/10 - 괜찮아요

badreddine

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 3월에 2박 숙박함
답변 제공: Simon 님, 2022년 3월 26일
Thanks for your score!

8/10 - 좋아요

badreddine

출장 여행
2022년 3월에 2박 숙박함
답변 제공: Simon 님, 2022년 3월 21일
Thanks for your score!

8/10 - 좋아요

Andy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seconds from M1 junction 18 but very quiet. Great stop off when travelling big distances.
2022년 3월에 1박 숙박함
답변 제공: Simon 님, 2022년 3월 14일
Hi Andy Glad you had a nice quiet stay with us. See you again soon!

4/10 - 별로예요

Geraldene

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Simon 님, 2022년 3월 8일
Many thanks for your score.

8/10 - 좋아요

Mark

2022년 2월에 2박 숙박함
답변 제공: Simon 님, 2022년 3월 1일
Many thanks for your score Mark. We hope to welcome you back again soon.

4/10 - 별로예요

MICHAEL JOHN

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty carpet in room and common areas. No shower lotion.
2022년 2월에 1박 숙박함
답변 제공: Simon 님, 2022년 2월 28일
I am sorry to read that you didn't have the best stay with us. I will pass your comments back to the Housekeeping team.

8/10 - 좋아요

Matthew

2022년 2월에 1박 숙박함
답변 제공: Yann GM 님, 2022년 2월 23일
Dear Matthew, Many thanks for your scoring, i hope to be able to welcome you back soon at Ibis Rugby East. Regards

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freezing cold, no heating and dirty room!
The room was freezing cold, as the heating wasn't working and although we reported it to reception numerous times, it wasn't sorted until the early hours so I had to sleep with layers of clothes and my fleece on. The room was dirty with toe nail clippings and a pair of filthy socks by the bed on the floor!! We chose this hotel for the electric car charging but as the electrics had tripped the charger also wasn't working. Breakfast would have been good but as the restaurant was so cold the food was too!! Reception was toasty warm with a selection of heaters at their disposal, might have been useful to make them available to the paying guests!
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Zanklan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Simon 님, 2021년 11월 22일
Thanks for your score! I hope to be able to welcome you back again soon.

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay and hotel so heloful with my rhree dogs Brilliant 😊
2021년 11월에 3박 숙박함
답변 제공: Simon 님, 2021년 11월 9일
Hi Jane Glad you had a lovely stay. We hope we can welcome you back again soon.

4/10 - 별로예요

anthony

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Simon 님, 2021년 11월 4일
Thanks for your score!

8/10 - 좋아요

Keeley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really lovely and no faults except from the shower wasnt very painful and would drop in heat every now and then
2021년 10월에 2박 숙박함
답변 제공: Simon 님, 2021년 10월 27일
Many thanks for your comments. We hope to be able to welcome you back again soon.

4/10 - 별로예요

Rebecca

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 4박 숙박함
답변 제공: Simon 님, 2021년 10월 19일
Thanks for your score. Feel free to let us know how we can improve your score for future stays.

8/10 - 좋아요

chris

출장 여행
It was ok but nothing special and needs a good clean.
2021년 10월에 1박 숙박함
답변 제공: Simon 님, 2021년 10월 11일
Thanks for your feedback

6/10 - 괜찮아요

Richard

2021년 9월에 1박 숙박함
답변 제공: Simon 님, 2021년 9월 28일
Thanks for your score!

4/10 - 별로예요

Jacob

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not recommend
The facilities of the hotel lobby itself were fine but the room was in a state, floor was not hoovered and covered in old waste from previous tenants, the carpet stunk and the bathroom was unclean
2021년 9월에 1박 숙박함
답변 제공: Simon 님, 2021년 9월 13일
Hi Jacob Sorry that you had issues with the room, did you report any of these to the team on the day as we would of been able to help. I will pass your comments to the Housekeeping department so they can assure it is an isolated incident.

8/10 - 좋아요

Rene

2021년 9월에 1박 숙박함
답변 제공: Yann GM 님, 2021년 9월 18일
Dear Rene, Many thanks for you scoring, we hope to be able to welcome you back soon at Ibis Rugby East, Kind regards

8/10 - 좋아요

Malcolm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay over.
Good stay in a comfortable room which did have a couple of faults - loose toilet seat, no tea or coffee provided although there was a kettle and take away cups, only 2 towels provided which we used for showers therefore only had damp towels for the morning. Restaurant was quite but out meal was very good.
2021년 9월에 1박 숙박함
답변 제공: Simon 님, 2021년 9월 11일
I'm glad you had a good stay. Thanks a lot for your feedback.