Hello Dong, Thank you for choosing to stay with us, we appreciate your feedback

Good Morning, Thank you for choosing to stay with us.

Hi Ariana, thanks for your recent stay with us and your comments. Its such a shame you didn’t bring any of your related comments to the attention of our front desk team members so that these could have been dealt with whilst you were here with us. Upon your departure and receiving your comments I have gone through the room that you were in and have checked the door and this in fact definitely locks, I can guarantee this. The bathroom amenities as you have commented on being only a two in one soap in fact is separate and consisting of a shower gel and a conditioning shampoo. Again we are sorry that you didn’t voice your concerns whilst here with is so that we could have assisted. Take care.

Hi JomarThankyou for choosing to stay with us at The Cairns Plaza Hotel. We are pleased to hear you and your family enjoyed our facilities and great location on the waterfront.Best regards

Hi JenifferThankyou for choosing to stay at our hotel, and taking the time to write a review for us. Being a hotel, rather than serviced apartments, we do supply the necessary amenities for short stays including bath wash, shampoo/conditioner, kitchen washing detergent, teatowels etc. We have a coin operated laundry, and a supply of guest amenities such as snack foods, soft drinks, extra toiletries such as toothbrush & toothpaste, sunscreen etc to purchase from Reception. We supply pool towels for guests to use at the swimming pool, and have certainly been busy handing these out lately with the sun now shining. Our swimming pool is very popular with our guests.Best regards, from The Cairns Plaza Hotel team.

Hi SusanAll the construction is finished now, and our hotel entry and swimming pool is looking fantastic. It is so good to hear our staff were excellent and the property was clean. We do pride ourselves on our Housekeeping standards and also providing great customer service.

Hi MikaWe are really pleased to hear the staff were very kind to you, and you are glad you chose our hotel to stay at. We often store luggage for guests when they go on overnight dive trips, or to different regions, like you did. We hope to be able to extend our hospitality to you again one day.

Hi TatianaThankyou for choosing to stay at The Cairns Plaza Hotel. The renovation work to the hotel entrance has been completed and we are getting rave reviews from our guests entering through the main entrance on how great it looks. We are pleased to hear you had a great experience and enjoyed the cleanliness, location and found our staff very accommodating.

Hi IvanaWe are pleased to hear you enjoyed your stay at our hotel, and found our receptionists friendly & helpful.We are sorry that you thought there is no swimming pool, as we do actually have a swimming pool which has recently had a makeover, is open and guests are using daily.

Hi LorraineIt is great you enjoyed your stay, found our staff very nice and the amenities in rooms were adequate to your requirements.

Hi John,Thankyou for reviewing your stay, and we are pleased to hear you enjoyed the property, your room and our location. The hotel is not actually under construction as the renovation works taking place at the moment is finishing the front hotel entrance and the car park after our swimming pool renovations that have recently been completed. We are very excited with the new look.

Thankyou for your wonderful review. We agree we have a beautiful location on the Esplanade. It is great to hear the staff were helpful, everything worked for you and you found the hotel quiet and clean.

Hi HenryThankyou for your review and we are glad you enjoyed the easy access to shops, restaurants and The Esplanade boardwalk. We do hope you return and stay with us again.

Hi GrahamThankyou for taking the time to review our hotel, and we are pleased to hear you enjoyed your stay.

Hi DebraMany thanks for taking the time to review our hotel, and we are so pleased to hear you had a lovely stay. We pride ourselves on providing good customer service, and agree the hotel is in a very convenient location. We hope to be able to welcome you back to the hotel again for another stay.

Hi VincentThankyou for staying with us and reviewing our hotel.

We are pleased to hear you enjoyed your stay here with us Alex, and hope to see you here again.

Hi PriyaIt is so good hear your lovely comments regarding our rooms, and the location of our hotel. We are certainly within easy walking distance to all the restaurants, cafes & shops, and have The Esplanade boardwalk across the road from us.

Hello ShuHow wonderful to hear you and your family enjoyed your stay with us. We certainly hope you do come and stay again.

We are really pleased we were able to provide a great introduction to Australia for you, with great views over the bay from your room and friendly, helpful service from our staff.

Hi JoyceThankyou for staying with us at the Cairns Plaza Hotel.

Hi MarcThankyou for choosing to stay with us and leaving a review.