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스프링복 인 바이 컨트리 호텔 여행 후기

3.5 out of 5
스프링복 인 바이 컨트리 호텔
Voortrekker Road, Nama Khoi, Northern Cape

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 43개 이용 후기 중 9개" "
평점 8 - 좋아요. 43개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 12개" "
평점 4 - 별로예요. 43개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 1개" "

8.4/10

청결 상태

7.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Renate

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zweckmässig
Wir erhielten ein kleines Zimmer im Erdgeschoss. Sehr einfach, zweckmässig, ok für eine Nacht.
2023년 11월에 1박 숙박함
답변 제공: Johndry 님, 2023년 12월 7일
Dear Renate Thank you for taking the time to leave us a review of your stay, we appreciate your feedback. We apologize for any inconvenience you have experienced during your stay with us. We hope to see you again in the near future for much better experience.

8/10 - 좋아요

Hussein

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Restaurant letting good hotel down
Hotel room was new and modern. Checkin staff were very efficient. Wifi worked well. Restaurant seemed underprepared for everything, however. I got dinner after a long wait but the restaurant had run out of gas for other patrons. At an early breakfast, they were already out of eggs and coffee and I waited again. This seems like a lovely hotel in a country setting with good facilities and views - it just needs better restaurant service. And if you do not eat red meat, get dinner in town instead - I did not have much choice.
2023년 11월에 1박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Hussein We want to thank you for choosing Springbok Inn to accommodate you, thank you for taking the time to leave us a review of you stay, we appreciate your feedback. We want to apologize for any inconvenience caused at our restaurant, we do hope to accommodate your again in the near future for a better experience.

8/10 - 좋아요

Earl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Earl We want to thank you for choosing Springbok Inn to accommodate you, we appreciate your great review, and do hope that we can accommodate you again in the near future.

8/10 - 좋아요

Rita

2023년 9월에 3박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Rita We want to thank you for choosing Springbok Inn to accommodate you, we appreciate your feedback and hope of having you stay with us again.

2/10 - 너무 별로예요

Astrid

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool schmutzig, überall Hundekot, der Hund sabbert und den Pool
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Astrid We want to thank you for staying at Springbok Inn Hotel, we apologize for any inconvenience that was caused and hope that we can accommodate you again in the near future.

8/10 - 좋아요

Ulrich

2022년 2월에 1박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Ulrich We want to thank you for staying at Springbok Inn Hotel, and thank you for leaving us a great review of your stay, we appreciate your feedback.

6/10 - 괜찮아요

Casper

출장 여행
좋아요: 청결 상태
Would’ve expect more
accommodation was fair, did not have hot water on the first night, food is average…. It seems that the town had some water issues
2022년 1월에 2박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Casper We want to thank you for staying at Springbok Inn Hotel, we appreciate your feedback, We are sorry to hear that you had a bad experience at our establishment. We do hope of having you stay with us again in the near future.

10/10 - 훌륭해요

Abdul Hamid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Abdul We want to thank your for staying at Springbok Inn Hotel, and for leaving us a great review, we do hope of having you stay with again in the near future.

6/10 - 괜찮아요

Johann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is quite expensive BUT not even water in rooms? For that amount at least 2 bottles water
2020년 12월에 1박 숙박함
답변 제공: Johndry Van Neel 님, 2023년 11월 27일
Dear Johan Thank you for taking the time to leave us review for your stay. We apologize for any bad experience and do hope that you will consider staying with us again.

4/10 - 별로예요

Esther

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not best hotel. Will not stay again
On arrival, there was issue with room. We booked king beds and was placed in room with single beds. Eventually changed, but then no toiletries. Next day, after whole day out, no towels and soaps in our room. Staff also unfriendly and rude.
2020년 8월에 2박 숙박함
답변 제공: General Manager 님, 2020년 9월 3일
Ester I want to thank you for staying at Springbok Inn, we value your patronage. I am sorry to hear about the experience you had at our establishment. I would like to apologise for the inconvenience caused. Please contact me at gm@springbokinn.co.za, as I would like to take up the matter further.

4/10 - 별로예요

Eric C Mc Gee

단체 여행
별로예요: 직원 및 서비스, 객실의 편안함
Not a good experience at all
At checkin wrong rooms were allocated, when enquiring they informed us that Hotels.com did not tell them the room type. We were placed in double rooms later without any help of moving our luggage. The lady at reception promised us a menu for the restaurant delivered to the room but it never arrived. The new room was with a double bed but lack a chair at the vanity. No chair at all. They also only provided us with two shower gel sachets for the two nights stay. The next day when we arrived back at the hotel ( around 5) we noticed that our room did not have any towels. We washed our hands but have nothing to try them with. I saw the service lady on our floor and enquire about the towels. She rudely informed me that is was still wet and that I must wait. We later also ask for our chair in the room and had to carry it to our room. The towels only arrive around eight without any floor mat. The toiletries were also not refilled at all. We also reported the towel issue at the reception but also just empty promises that we will get it. After a long day arriving back at your room without any towels and bad attitudes were spoiling our vacation. The hotel decorations is sparse and allows for hollow echoing sounds. I must amid that this was such a bad experience for us.
2020년 8월에 2박 숙박함
답변 제공: General Manager 님, 2020년 9월 3일
Eric Thank you for taking the time to give us feedback on your stay with us. I am sorry to hear about the experience you had at our establishment. I would like to apologise for the inconvenience caused. Please contact me at gm@springbokinn.co.za, as I would like to take up the matter further.

8/10 - 좋아요

gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great weekend stop over.
Great stop over on weekends as you generally will find a better rate than in the week. Not far from Namaqua National Park.
2020년 8월에 1박 숙박함
답변 제공: General Manager 님, 2020년 8월 24일
Dear Gary, Thank you for the great review. We hope to welcome you back soon in the near future. Safe travels!

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스
Warm day, nice breakfast
Our stay was ok. It was a hot day and the room did not cool off until early in the morning. The beds were fine and the room was clean. We did sit outside and enjoy a glass of wine with our friends in the evening. The breakfast was quite nice.
2020년 1월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

8/10 - 좋아요

Johann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

10/10 - 훌륭해요

Godwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Springbok gem.
Comfortable and clean
2019년 9월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnighter
You need to take care of your bar stock. No gin and the first two choices of red wine were out of stock. Everything else was great.
2019년 8월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Jen 님, 2019년 5월 9일
Dear Jason, Thank you for taking the time to review your recent stay, we appreciate the wonderful feedback. Warm regards from the Springbok Inn team

10/10 - 훌륭해요

Ulrich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value
This hotel is excellent value for the money, nice pool area with a baytiful view. Clean modern design.
2019년 2월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Accommodation in Springbok
Very nice accommodation in Springbok
2018년 10월에 1박 숙박함
답변 제공: Jen 님, 2018년 10월 31일
Thank you for the wonderful feedback, it is much appreciated. Warm regards from the Springbok Inn team

10/10 - 훌륭해요

TimN 님, Elkhart, IN, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tranquil and quiet and very well-kept. Always a god stay. They staff are cery curteous and friendly.
2018년 9월에 1박 숙박함
답변 제공: Jen 님, 2018년 10월 31일
Dear Tim, Thanks for taking the time to review your stay with us, we appreciate the great feedback and look forward to your next visit. Warm regards from the Springbok Inn team.

6/10 - 괜찮아요

Jimmnycheap 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
great views - panoramic view from restaurant new facility, restuarant staff very friendly; dimmer rustic especially the 'roosterkoek" which was great; hot milk, coffee and hot water clearly marked - no need to guess; laidback atmosphere - resident Jack Russell wanders through the restuarant as part owner! Bed very comfortable- bedding adequate especially tor a cold evening Could have done better - Shower panel too narrow - floor in bathroom had puddle even after i adjusted the shower head; No extractor fan, so had to shower with door bathroom door open; Hand bowl in room instead of bathroom - hand to carry soap and towel from bathroom and back again; Double room - one glass; limited to creamer - no pasturised milk in room; Safe too low; it should be accessible from standing position not having to crouch;
2018년 9월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

6/10 - 괜찮아요

Angela 님, Durban, South Africa

Very basic amenities (like no hand soap). Room only cleaned at 3.30pm and cleaner removed two wet towels and didn’t replace them. Open shower design and lack of bath mat meant everything in bathroom soaked. Nice building - good potential - needed greater interest from management ?
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Graham

THE BEST ACCOMMODATION IN SPRINGBOK
ONE OF THE BEST, well done and keep it up .but a comment on the evening meal ,,,, tooo expensive and very ordinary
2018년 8월에 2박 숙박함
답변 제공: Jen 님, 2018년 10월 31일
Dear Graham, Thanks for the feedback, we appreciate it. Warm regards from the Springbok Inn team.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 8월에 1박 숙박함
답변 제공: GM 님, 2020년 6월 7일
Thank you for your review, we hope to welcome you back soon.

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy rooms
Rooms are very noisy with ac units outside front doors. Carpets required to dampen noise.

8/10 - 좋아요

Silke

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the stay was good
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Hans Klaus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Sicher, aber könnte komfortabler sein
Die Anlage ist neuwertig, aber die Zimmer sind zu klein. Das Waschbecken befindet im Schlafbereich, mit einer minimalen Ablage. Leider fehlt ein Duschschlauch. Großes Minus: die Zimmer sind sehr hellhörig.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Ina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New hotel in amazing landscape
Beautiful new hotel, rooms very clean and well equipped, service needs a bit more routine but is very friendly, restaurant looks basic but the food is really tasty. The hotel could be even better if the reception staff could advise on activities in the area and if there was a little cosmetics kit in the bathroom (shampoo, shower gel, lotion - not just soap). Overall a pleasant experience and amazing views to the mountains. I hope to come back one day.
2017년 8월에 3박 숙박함

4/10 - 별로예요

Barry 님, Melbourne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
New Hotel but may need time
Only a year old but has some structural problems and needs to invest in better staff training to eliminate annoying problems that should not arise. Booked two rooms through expedia, was told on arrival the booking was only for one room. Receptionist then raised subject of payment with me. Surprised when I told her that was a matter for her to sort out with expedia, not my problem. Rooms are upstairs and there is no lift, just a ramp
2017년 8월에 1박 숙박함
답변 제공: Jen 님, 2018년 2월 12일
Dear Barry, thanks for taking the time to review your stay, we appreciate the feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good hotel to stay a few nights
hotel is good for people who just stay a few nights, friendly staff
2017년 8월에 1박 숙박함
답변 제공: Jen 님, 2018년 2월 12일
Thanks for taking the time to review your stay, your feedback is appreciated.

8/10 - 좋아요

pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
belle chambre spacieuse et confortable
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Andrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I want to stay there again!!
Very good location. A great taste of South African architecture. Nice room. Superb restaurant. And very friendly staff!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel

8/10 - 좋아요

richard 님, france

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great, except for the restaurant
I thought the hotel was excellent, but let down by the restaurant. it was no surprise to see only two other diners. the menu is limited, and boring
답변 제공: Jen 님, 2018년 2월 12일
Dear Richard, thanks for the feedback, it is appreciated.

6/10 - 괜찮아요

실제 이용하신 고객

Springbok Inn Stay
If I can add a little more to what we experienced at Springbok Inn: There was nothing wrong with our stay but it seems that they pushed us out to the furthest point of the hotel so that we actually need to access our room by the service/fire escape door of the hotel. We're not fussy so we didn't complain but in the room they didn't leave some complimentary water as advertised, the walls had some marks on it, seems as if someone flung their suitcase against it. As I said this is some minor things that we picked up. This is a new hotel and obviously there will be some stuff to iron out. Everybody was friendly and we enjoyed our stay in Springbok.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convienient and good for stop over and to see area
Good for stop over

8/10 - 좋아요

Mare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was spacious and clean. Very friendly and helpfull staff.

6/10 - 괜찮아요

Helen 님, South Africa

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
A new, one night stay Inn
Resaurant has very limited choice and slow service from the kitchen. The room wasn't cleaned properly. The balcony and corridor were not cleaned, I had to ask them to clean them but it still wasn't done. We have been overcharged by hotels.com on our stay