5 개의 야외 수영장

루나 블랑카 바이 키보야 여행 후기

루나 블랑카 바이 키보야
Carretera Puerto Peñasco-Caborca Km 22, Colonia Ejido Miramar, Puerto Peñasco, SON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 72개 이용 후기 중 35개" "
평점 8 - 좋아요. 72개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 72개 이용 후기 중 6개" "
평점 4 - 별로예요. 72개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 72개 이용 후기 중 2개" "

8.8/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: Carmen Canez 님, 2023년 10월 10일
Gracias!! Saludos

10/10 - 훌륭해요

Abraham

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty much I like everything we enjoy every day the only thing I don't like is the restaurant anything also is ok
2022년 7월에 4박 숙박함
답변 제공: Carmen Canez 님, 2022년 8월 8일
Hello Mr. Abraham, thank you very much for your review. Appreciate. Thank you for choosing Kivoya. Hope we can see you back soon. Regards.

10/10 - 훌륭해요

ROXANA

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place with great view / quiet / spacious place / everything was great/ unforgettable.
2022년 7월에 3박 숙박함
답변 제공: Carmen Canez 님, 2022년 8월 8일
Hello Mrs. Roxana, hope we can see you back soon. Sincerely!

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Kasi

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was AMAZING!! Very quiet and perfect for a family vacation! We will definitely be back!!
2022년 5월에 3박 숙박함
답변 제공: Carmen Canez 님, 2022년 5월 23일
Hello Mrs. Kasi, good morning! Thank you very much for your time and choosing Kivoya. See you back soon. Kind Regards

6/10 - 괜찮아요

Carmen

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The room was awesome!! Hard to find need more signs going to property. 20 minutes outside of all the action Puerto Peñasco. If you are looking for secluded and quite this is the spot.
2022년 3월에 2박 숙박함
답변 제공: Carmen Canez 님, 2022년 3월 19일
Hello, good morning! Hope you are doing well today! This is nice to hear all was good except for the distance. Hope we can see you back soon. Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Everything was excellent! Not a single complaint or discomfort. Will be returning for sure. 10 stars
2021년 9월에 2박 숙박함
답변 제공: Carmen Canez 님, 2021년 9월 6일
Hello Mr. Tyler, good morning!! Thank you very much for choosing Kivoya. Appreciate your review, and happy to hear you have enjoyed your past stay. Hope we can see you back very soon. Sincerely

8/10 - 좋아요

Paula 님, Pico Rivera

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We had an amazing time at Luna Blanca. Everyone in my family had their own space and we felt extremely comfortable. I would just recommend d that the furniture be updated in the living area. And the table was missing a glass top. We are already planning our 2022 family getaway.
2021년 8월에 3박 숙박함
답변 제공: Carmen Canez 님, 2021년 9월 6일
Hello Mrs. Paula, good afternoon!! Hope you are doing well today, thank you very much for choosing Kivoya. We are on the process now of remodeling, so next time you will sure see all changes, and be happier. Kind regards.

10/10 - 훌륭해요

María Elena

2021년 8월에 3박 숙박함
답변 제공: Carmen Cañez 님, 2021년 9월 29일
Hola Sra. Maria Elena, muchas gracias por hospedarse con nosotros, los esperamos pronto nuevamente. Gracias!! Saludos

8/10 - 좋아요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스
Was advertised as a 2 king bed and 2 queen 3 bedroom unit. So expecting a pull out sofa or a room with 2 beds. Actually is a 1 king 2 queen bed villa. So my teenage daughter had the couch. not that comfy, but she will survive.
2021년 8월에 6박 숙박함
답변 제공: Carmen Canez 님, 2021년 8월 27일
Hello good afternoon!! I am so sorry for inconvenient caused because of not having correct bedding. For future will make sure this match and don´t have any further problem. Hope we can see you back very soon. Sincerely!!

8/10 - 좋아요

Nadia

2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 7월에 4박 숙박함
답변 제공: Carmen Cañez 님, 2021년 8월 27일
Thank you very much. Hope we can see you back very soon. Sincerely!!

4/10 - 별로예요

Fabiola

가족 여행
별로예요: 객실의 편안함
Not the correct description
Description is not what is it, states it has 2 king and 2 queen beds, there was 4 couples in our group and ONLY THREE BEDS One couple had to sleep really uncomfortable on the couches 😞
2021년 7월에 2박 숙박함
답변 제공: Carmen Canez 님, 2021년 8월 27일
Hello Mrs. Fabiola, good afternoon!! I am very sorry to hear was not at expected and was not correct of bedding types. Please have my email information for future, would like to give you better price and good property. Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never stayed out of the condo before but loved it. Family loved the fact that there is a working kitchen, washer and dryer. Which really came in handy. Would definitely stay there again.
2021년 7월에 2박 숙박함
답변 제공: Carmen Cañez 님, 2021년 7월 6일
Hello, good afternoon!! Great to hear you had a great time and have enjoyed your stay. See you Soon. Thank you very much for Choosing Kivoya. Kind Regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함
답변 제공: Alma Rosa 님, 2021년 6월 26일
Hi Thank you for your preference, would you please let us know what can we do better to improve for a better stay?

10/10 - 훌륭해요

Larry

단체 여행
좋아요: 청결 상태, 객실의 편안함
Went on a weekend trip with some friends, first time staying on this side of Puerto Penasco. Communication was great and very friendly. Check in was a breeze, the room was very nice and the view was beautiful. The drive to el malecon is not as bad as I thought it would be so that’s a plus. Overall I had a great stay and would definitely recommend to anyone looking for a quiet stay!
2021년 3월에 4박 숙박함
답변 제공: Alma Rosa 님, 2021년 3월 17일
Thank you very much for your review, We hope to see you soon!!

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 3박 숙박함

4/10 - 별로예요

Pablo 님, Tucson az

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't write reviews but this villa 7 needs improvement. The main door was broken, the key that they gave me wasn't the right key. There is no grill on the 3rd floor like it shows. Your better off staying on the condos.
2020년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 2박 숙박함

8/10 - 좋아요

Jorge

2020년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing good about this unit property was the ample space for a party of 5 and the staff works very hard to keep the outside facilities beautiful..however the amenities were terrible broken down ,couldn't use the stove it had no knob , some of the sheets were dirty, you could wash, but the dryer was broken and made loud noises the whole 5 minutes it would spin before stopping altogether, the furniture is exactly as pictured, yet looks worse in person, old and stained, the pictures on the walls are horrible to look at daily, both hottubs are junk and don't work properly...it does not deserve to be called a penthouse..only the cost of the unit says penthouse. Normally I go by the reviews but I let the excitement cloud my judgement. This unit should be taken off the listing until they update the furniture and amenities!!! Makes Kivoya look bad compared to other units in same building.
2017년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
They aren't prepare for weather emergencies We've come back home
2019년 11월에 3박 숙박함
답변 제공: German 님, 2019년 12월 5일
Very sorry on the situation, no one was prepared for the bad weather issue, we were not expecting it.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach is absolutely breathtaking. Having the resort away from the hustle and bustle of the town lends to a completely relaxing experience.
2019년 11월에 2박 숙박함
답변 제공: German 님, 2019년 11월 8일
Thank you for taking the time to let us know your opinion, hope everything else was great

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No toilet paper. Asked at lobbyand was told they dont manage. Needed trash bags. Grill on balcony would have been nice
2019년 10월에 3박 숙박함
답변 제공: German 님, 2019년 10월 28일
Good morning, we do manage toilet paper, trash bags, laundry soap and many other amenities, our lobby is located out side the Encanto property. Sorry on the grill Home owners association doesn't permit grills on balcony. Hope unit and everything else was great

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 3박 숙박함
답변 제공: German 님, 2019년 10월 28일
Thank you for your rate, we would have like to know which unit you have stay, hope trip back was safe.

8/10 - 좋아요

Alejandra

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: German 님, 2019년 8월 15일
Thank you for taking the time to rate us Maggie, hope everything was great

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2019년 7월에 2박 숙박함
답변 제공: German 님, 2019년 7월 26일
Hellos, we have receive you rate, can you inform us of your stay and let us know a little so we can improve the unit you stay in

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena opcion de descanso, el lugar es ideal.
2019년 7월에 5박 숙박함

10/10 - 훌륭해요

MalyPerez 님, New Mexico

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique in privacy. Very clean & staff friendly. Villa having its own private pool.
2019년 6월에 4박 숙박함
답변 제공: Kivoya Team 님, 2019년 7월 4일
Thank you for your review. We hope you enjoyed! Come back soon ;)

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property, we had a full ocean view condo, and that was the best, is clean and equipped for your convenience, and pools were nice and clean and beach was amazing. I would appreciate a restaurant, or a shopping store , the closest shop is in the other resort in the area.
2019년 6월에 2박 숙박함
답변 제공: German 님, 2019년 7월 3일
Hello, good to hear you like property and the view from the unit. We appreciate your review. Cheers

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful! The beach is gorgeous and private to this property so there were not many people there. This place is perfect for relaxing and bringing the family. The pools and grounds were beautifully maintained and everyone was very helpful and friendly. They had security for the parking areas which made you feel even more secure. I will definitely be returning next year!
2019년 6월에 3박 숙박함
답변 제공: Kivoya Team 님, 2019년 6월 17일
Thank you for your review! We are happy you enjoyed your stay! :) Come back soon.

8/10 - 좋아요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: German 님, 2019년 6월 3일
Thank you Mr. Rodney for your time to rate us, we appreciate your visit and hope you have had a safe trip back Cheer´s

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: Kivoya Team 님, 2019년 5월 28일
Thank you for your review!Come back soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip to Rocky Point
Luna Blanca overall was a great trip. We arrived on a Friday afternoon, and were able to check in a bit early. The only issue we had. Was that our Villa wasn’t cleaned. Which means it was probably overlooked. We have to wait around for 1.5 hours. Not too bad, but still. We all really enjoyed our stay. We were able to access the resort next door, as well as the Grand Mayan which is 3 minutes down the street. The reason we had a good time is because the property was beautiful and away from everything. We felt safe and comfortable. The villa was HUGE. Great value.
2019년 4월에 2박 숙박함
답변 제공: German 님, 2019년 5월 1일
Thank you very much for taking the time to send us feedback, we really appreciate your comments and we are very happy that you and your family had a great time in the resorts. We are sorry of the delay to access the Villa, hope you had a safe trip back home. Best regards.

8/10 - 좋아요

Elmacho

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is very quiet, the beach is practically for the guess, no other resort around, 25 minute drive to Puerto Peńasco City. The pools are kept clean. One jacuzzi was not working, no restaurant, grills around the pools and drinks are allow around the pools. Gated resort with security. Averall pleasant place to relax.
2019년 4월에 4박 숙박함
답변 제공: German 님, 2019년 4월 24일
We are very happy to hear that your vacation was pleasant and relax, hope your trip back was safe.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything. It's a gorgeous property over all. The view and the beach to yourself it's one of the best things. One advice I would give is to ask the office about anything you need or if if your not sure about something. Other than that, is one of the best places I have aver stayed in.
2019년 4월에 4박 숙박함
답변 제공: German 님, 2019년 4월 13일
We are so glad that you and family have enjoyed and love the resort, here in Kevoya we strive to make all guest vacations the best vacation.

8/10 - 좋아요

Jon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location .. having access to Grand Mayan facilities was a huge plus
2019년 3월에 5박 숙박함
답변 제공: Kivoya Team 님, 2019년 3월 19일
Thank you for your review. Come back soon.

10/10 - 훌륭해요

Tania Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: Kivoya Team 님, 2019년 1월 7일
Thank you for your review Tania. We hope you enjoyed your stay. Come back soon!:)

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2018년 10월에 3박 숙박함
답변 제공: The Kivoya Team 님, 2018년 10월 18일
Thank you for your review.

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall excellent
Very good love it
2018년 9월에 2박 숙박함
답변 제공: Kivoya Team 님, 2018년 10월 3일
Thank you so much for your review. Come back soon!

4/10 - 별로예요

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2018년 9월에 2박 숙박함
답변 제공: Kivoya Team 님, 2018년 10월 3일
Thanks for your review. We will do our best.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 3박 숙박함
답변 제공: JW 님, 2018년 9월 4일
Thank you for your review. Come back soon! Kivoya Team.

8/10 - 좋아요

oscar

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
relajante y cómodo
excelente trato, aunque no ocupas mucha ayuda es muy practico todo , muy buenas las instalaciones amplias sobre todo a nosotros nos quedo grande el lugar normalmente por este precio los hoteles estan un poco mas pequeños.
2018년 8월에 2박 숙박함
답변 제공: Kivoya Team 님, 2018년 8월 30일
Gracias por sus comentarios. Los esperamos pronto de regreso :)

8/10 - 좋아요

Jose

Beautiful place but can be better
Beautiful place love it only bad thing is they do not have a restaurant or bar if you want to eat or drink need to travel about 20-30 minutes to the malecon or nearby restaurants or take your supplys to cook your food
2018년 8월에 2박 숙박함
답변 제공: Kivoya Team 님, 2018년 8월 28일
Thank you for your review! Come back soon :)

10/10 - 훌륭해요

Martha

It was clean, quiet, private super relaxing. Safe for families.
2018년 8월에 2박 숙박함
답변 제공: Jesse W. 님, 2018년 8월 20일
Thank you for your review. We hope you enjoyed. Come back soon! Kivoya Team

10/10 - 훌륭해요

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좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Beach, Great for family!
We enjoyed our stay, my family loved the beach, the pools and the place we stayed in. The only things that caused me to not rate everything a 5 is that I wasn't sure if the extra bedding in the closets had been washed, I recommend that the extra blankets and sheets be put in some type of bags that show they are clean. Also, at the pools the water level was low on some of them, the water features were turned off most of the time, as well as some machines at the gym do not work. These items date the property and start to make it look older. These things weren't a big deal, but I would like property management to take note of what we notice as a guest. Our stay was very enjoyable, yes I would go back, yes I would recommend it.
2018년 8월에 7박 숙박함
답변 제공: Jesse W. 님, 2018년 8월 20일
Thank you for you review! We hope you enjoyed your stay. We will work on that for a better service. Regards Kivoya Team

6/10 - 괜찮아요

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좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
if you want peace and quiet and want to relax it’s definitely out of the way, it’s the only two hotels next to each other and you have the whole ocean and beach property for yourself the grounds are very nice, pool area are amazing I would definitely return my only drawback was the suite I was given. it’s about 20 minutes from downtown make sure you bring your own food there are no restaurants nearby and a few overprice vendors that occasionally I let him to the beach area . Now as far as my room in the master suite my shade was broken so I had no privacy I had to set up some towels with some chairs I never once saw anybody from the facility who actually rented out the room or suite to us literally it was an envelope on the door with information like I said if it wasn’t for the security guards they are very helpful not once did I see someone from the facility no one was in your office to help me out or guide me. There was definitely no trash bags, broken coffee maker broken door handles but again could’ve just been the suite was promised a sofa bed we had six people sofa bed was unusable so you literally just had to sleep on the sofa. Made the best of it again the grounds are very beautiful maybe it was our luck just having a bad suite. Definitely improvement on the hosts to show you around and not to have security show you around
2018년 8월에 3박 숙박함
답변 제공: Kivoya Team 님, 2018년 8월 22일
Thank you for your review. We will do our best. Come back soon. Kivoya Team.