숙박 시설 정면

버짓 인 - 폴스 처치 여행 후기

2.5 out of 5
버짓 인 - 폴스 처치
7155 Lee Highway, Falls Church, VA

이용 후기

5.0
평점 10 - 훌륭해요. 295개 이용 후기 중 32개" "
평점 8 - 좋아요. 295개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 295개 이용 후기 중 56개" "
평점 4 - 별로예요. 295개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 295개 이용 후기 중 87개" "

5.4/10

청결 상태

6.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Heasung

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
우리나라 여인숙수준
로케이션은 좋은데 시설이 너무 오래되었다.

2/10 - 너무 별로예요

chen

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a terrible environment, cleaning up and opening my door at 8:30, The surroundings are also very noisy,
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 19일
Dear Guest,We're deeply sorry for the disruption caused by the cleaning staff entering your room early and the noise from the surroundings. This falls short of the experience we aim to provide. Your feedback is crucial, and we'll address these issues with our team to prevent recurrence. Please accept our sincerest apologies, and if there's anything else we can do to make it right, please don't hesitate to let us know.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Kelly

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Kelly,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services for future guests.Sincerely,Hotel Manager

6/10 - 괜찮아요

John

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear John,Thank you for taking the time to share your feedback. We're glad you chose to stay with us. We're committed to continuously improving our guests' experiences, so your rating and comments are valuable to us. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

John

별로예요: 숙박 시설 상태 및 시설
The room was so disgusting I checked out immediately.
2024년 2월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 20일
Dear Guest,We're truly sorry to hear about your disappointing experience.Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations during your stay. We take cleanliness and the condition of our rooms very seriously, and we will address this issue immediately to ensure it does not happen again. We apologize for any inconvenience this may have caused and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 1일
Dear Guest,Thank you for giving us a perfect 10 out of 10 rating on Hotels.com! We're delighted to know that you had an exceptional experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding visit in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service by Erick!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Anthony,Thank you for your feedback. We are thrilled to hear that you had a wonderful experience with Erick's service during your stay at our hotel! We take pride in delivering exceptional service to our guests and it's fantastic to know that Erick made your stay memorable. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Promises Should Be Kept
Despite having a good stay, I was promised a refund for days I was not going to be staying. However, they never came through with the money. Are they so greedy that they cannot refund money after promising to refund it. I would not recommend this place to anyone. However, if they do come through with their promise, I will consider giving them a higher rating.
2023년 9월에 6박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 12일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Seid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 11일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Call them direct and $$$$ big
2023년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 11일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Elvis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming and safe neighborhood. The staff is professional and attentive to detail. This is a great property and an excellent value for the money. I never wanted to leave.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena atencion al llegar
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable, nicely-managed property. The location is ideal.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Value, Location
Great value for the location (walking distance to shopping and dining). Very friendly staff.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable price. Nice staff.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Qays

The place was stinky and too costly as we can get same room for $25.
2023년 6월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

4/10 - 별로예요

Nicholas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checking in was difficult as they did t have my reservation number just the email. They said I would have to cancel through Expedia then book it with them directly. (Got it worked out after I contacted Expedia myself. ) The room is in like a basement of a small house in the back of the hotel.... It was really dirty.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Howard 님, kendall Parj

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
They only had smoking rooms available. Neither my wife or I smoke and don't like the smell. Fortunately we only stayed one night. The clerk who checked us in was friendly and tried to find another room, but there were no non-smoking rooms, he said.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!!! Great night
2023년 6월에 1박 숙박함

8/10 - 좋아요

Jhony

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Rhonda

별로예요: 숙박 시설 상태 및 시설
I didn't feel safe in the property and it truly is no frills. I appreciate the lodging for the night, but not again.

4/10 - 별로예요

Xuan

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 숙박 시설 상태 및 시설
Great place,
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great night
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unsafe place. People around the room All! night!
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Mulugeta

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not good
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Shrenik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smoke smell Ac not working
2023년 4월에 1박 숙박함

4/10 - 별로예요

Cheng

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a standard room with King size bed. The room is located at the back of the Inn and it is at a basement level, which is hard to find. The moment when we entered the room, it was terrible at the first impression! 1. The carpet was uncleaned and there still was dirt on it. 2. Some unknown hair was found on the blanket. 3. there was a gap between the door the the wall when we closed the door. And we could hear the sounds of wind when standing behind the door. 4. No hair dryer (which is still fair for an Inn). What surprised us is there was no toothbrush and toothpaste prepared for us. 5. they did not even have slippers prepared for us!I don't understand how they think we will take a shower. By wearing our own shoes? Finally, we think the room was not worthy for its price which was over $100 per night. The only thing that made us comfort is that the staff was friendly.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Roberto

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet, clean property with comfortable bed.Set back off main street. Easy access from metro by bus or car with plenty of ample parking. Nice selection of restaurants all around the motel. I especially liked the Bolivian one right next door. Very friendly staff. Good value for the price.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Roberto

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Compleint about service
My check out time was 11 am At 10.15 am I was ready to go into shower contractors open door bronging a new matress saying they can not wait Also cleaning crew enter after them I can not tolerate this manner
2023년 3월에 1박 숙박함

8/10 - 좋아요

Harry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just weekend away from 🏠
It's very convenient for everything room need to update some outlets for guests I like the place
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a place I would recommend.
Room was in severe disrepair. The floor is uneven, so much so that the furniture had 2x4’s under the front to keep them level. The carpet looks like there was years of buildup or just had a lot of stains over the years. The plastic pillows are not comfortable. Plus there is constant noise all night outside and from neighbors below or nextdoor. The most disturbing stay I’ve had in falls church.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Tranzle

4/10 - 별로예요

Latish

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked a last minute room for my husband who had to take an emergency trip to this town. He only needed to stay a night but the room was so dirty he couldn’t take a shower and he saw a cockroach crawling on the television.
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Santiago

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Extra fee
Was charged extra because they only had double rooms and on my reservation I had requested a king.
2022년 11월에 1박 숙박함

4/10 - 별로예요

Praveen Kumar

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Amani

2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Djibril

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

4/10 - 별로예요

Rekik

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room service walked in while packing to check out, and stripped the bed while still in the room. Just a little after 11:00am.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Amman haider

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Susan

2022년 10월에 1박 숙박함

8/10 - 좋아요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Clean and comfortable
Room comfortable and clean. Smelled okay. Bathroom clean. There was nobody to check out with in the morning however. So I left my room key underneath I slid it inside the window
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Robert

단체 여행
별로예요: 청결 상태
2022년 5월에 2박 숙박함

4/10 - 별로예요

jon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

8/10 - 좋아요

Michael 님, NJ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value. Good location and easy to access highways
2020년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 8월에 1박 숙박함