리셉션

홀리데이 인 익스프레스 페어팩스 - 알링턴 블러바드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 798개 이용 후기 중 285개" "
평점 8 - 좋아요. 798개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 798개 이용 후기 중 117개" "
평점 4 - 별로예요. 798개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 798개 이용 후기 중 36개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

JUN HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절했습니다.
2022년 10월에 1박 숙박함
답변 제공: Jajuan-General Manager 님, 2022년 10월 12일
Holiday Inn Express-Fairfax에서 멋진 경험을 하셨다는 소식을 듣게 되어 매우 기쁩니다. 우리는 귀하의 정직한 피드백을 소중하게 생각하며 귀하의 충성도에 감사드립니다!따뜻한 안부,자후안 모스비총책임자

10/10 - 훌륭해요

hyoungjin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Fred T 님, 2022년 6월 13일
Thank you for your response it was a pleasure having you stay with us.

8/10 - 좋아요

Sangchul

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Fred T 님, 2022년 5월 5일
Thank you for your feed back, I have shared it with our staff. It was a pleasure having you stay with us.

4/10 - 별로예요

HEAJUNG 님, 서울,대한민국

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
홀리데이인 호텔 이용후기
1,창문이 전혀 열리지 않아 불편하고 화장실 소음이 너무 큼 2,객실이 너무 작고 로비가 너무 작아 일주일 이상 스테이하려던 우리에게 너무 답답한 감이 있어 좀 멀지만 게이로드 호텔로 옮겨감, 애초에 이런걸 알았더라면 예약안했을 것임.
당신이 의견을 보내 주셔서 감사합니다. 우리는 우리가 더 나은 서비스를 제공하기에 향상시킬 수 있습니다 알고 랩탑 설치 주셔서 감사드립니다. 폴 레이즈 일반 관리자

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
만족
가격 대비 저렴하고 서비스도 좋습니다. 다만 조금 낡아서 카펫 냄새 등이 조금은 거슬리고 운동시설도 작은 편이네요..가격 대비로는 모두 만족입니다.
답변 제공: Paul 님, 2016년 4월 9일
우리 호텔에 머물 선택해 주셔서 감사합니다. 우리는 의견을 보내 주셔서 감사 하고 당신을 다시 볼 수 있기를 바랍니다. 감사! Paul Reyes General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SAtisfied
It was a last minute decision, but turned out to be a good one.
답변 제공: Paul 님, 2015년 11월 7일
Thank you for choosing to stay at the Holiday Inn Express Fairfax. We appreciate and value your feedback. We hope to see you soon. Evelyn Mingle-Taylor Sales Manager

4/10 - 별로예요

BYUNGCHAN 님, 서울

좋아요: 청결 상태, 객실의 편안함
그럭저럭
가격 대비 만족스러운 편이었으나, 건물이 낡았고 객실에서 담배 피우는 사람 통제가 안되어 담배 냄새가 올라옴
답변 제공: Paul 님, 2015년 4월 11일
Thank you for your feedback. We appreciate you for taking the time to share your experience. Paul Reyes General Manager

6/10 - 괜찮아요

Angela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Expected more cleanliness in room
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marcio 님, Princeton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Joleen

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good location, clean but noisy. Fire alarms went off both nights. :-/ Large tour buses full of kids come and go frequently.
2024년 3월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Hello JoleenThank you for sharing your most recent feedback from your stay experience with us. I would like to apologize for any inconvenience from the hotel fire alarm sounding off. We have rectified this feature so that it does not occur again in the future. Thanks again for choosing The Holiday Inn Express Fairfax, an IHG Hotel! Best Regards, Jajuan Mosby General Manager

10/10 - 훌륭해요

Siriprunsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff are very nice !
2024년 3월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Hello Siriprunsa, We truly appreciate your very honest and most recent feedback regarding your stay with us here at Holiday Inn Express Fairfax! It's genuinely great to hear how well you enjoyed your stay and how accommodating it was. Please feel free to come back and say hello anytime your travels bring you nearby. Warmest regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

10/10 - 훌륭해요

Jie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything is very good!
2024년 3월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
We're so please that you enjoyed your stay with us!Thank you again for choosing Holiday Inn Express Fairfax.Best Regards, Jajuan MosbyGeneral Manager

4/10 - 별로예요

Sophia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful. He checked us in promptly. It was noisy at night other patrons slamming doors, A charge was made to our room so we were not refunded out entire deposit. Could be the staff or another customer. Heating units gave off a moldy smell.
2024년 3월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Hello Sophia,We truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues of with noise levels so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Warmest regards, Jajuan Mosby General Manager

8/10 - 좋아요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Conveniently located in a good area with restaurants etc near by. Reasonably priced. Good breakfast and friendly service
2024년 3월에 3박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Dear Monica We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Warm regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

6/10 - 괜찮아요

Jeffery

가족 여행
The breakfast was not good.. oatmeal was hard cinnamon rolls were cold eggs were too hard open container of milk too many people touching
2024년 3월에 1박 숙박함

8/10 - 좋아요

wendy

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Freddie

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property was safe and clean.
2024년 3월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Hi Freddie, We truly appreciate your feedback and are most pleased that you had a wonderful stay with us at The Holiday Inn Express Fairfax. Thank you again for your loyalty. We hope to see you again!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express

8/10 - 좋아요

Fernanda 님, Washington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great check in and check out phases
2024년 2월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 3월 21일
Thank you so much Fernanda, for your most honest feedback regarding your stay experience with us here at the Holiday Inn Express Fairfax.Best Regards, Jajuan MosbyGeneral Manager

2/10 - 너무 별로예요

Rafi

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
there bedbut on this hotel and they didint want to give a refund. Do Not COme Here!!!
2024년 2월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 2월 20일
Dear Rafi, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We have investigated the issues that were mentioned and did not find any insects of the sort mentioned. Rest assured, we have a professional team with ECOLAB that conducts monthly inspections and I had them address the room suite for extra precautions. There were no bedbugs found or present at this hotel. Thanks again for informing of this matter so that we could investigate properly.

10/10 - 훌륭해요

Tarun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy to stay here
2023년 12월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 2월 20일
Hello Tarun!Thank you so much for sharing your warm feedback and loyalty with IHG-Holiday Inn Express Fairfax! It's guests like you that make our hotel special and we appreciate your time with us.Warm regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

2/10 - 너무 별로예요

Desirae

2023년 11월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 1월 16일
Dear DesiraeHi KyungIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax! Best Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

10/10 - 훌륭해요

Valibabu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2024년 1월 16일
Hi Valibabu,We genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 21일
We truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region. Happy Holidays, Jajuan Mosby General Manager Holiday Inn Express Fairfax

10/10 - 훌륭해요

Lupa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2023년 12월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 21일
Happy Holidays Lupa!We truly appreciate your loyalty and honest feedback regarding your visit here at Holiday Inn Express Fairfax. Warmest regards, J. MosbyGeneral Manager

10/10 - 훌륭해요

James 님, Charlottesville

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 14일
Happy Holiday James and thank you so much for sharing your feedback!

10/10 - 훌륭해요

Amadu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 14일
Dear Amadu,Thank you for sharing your honest feedback regarding your stay.

2/10 - 너무 별로예요

Lindsay

The day before check-in, I got an email saying Holiday Inn was unable to honor the reservation, and offered to move the reservation to Springhill Suites. I confirmed via email and phone that this was acceptable, and got a confirmation number for Springhill Suites. At check-in with Springhill Suites, I was informed that the Holiday Inn called that hotel to cancel the reservation as they had a room open after all. They did not call me to give me that option, or inform me in any way.
2023년 12월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 14일
Dear LindsayI would like to start by apologizing to you for not meeting your initial expectations. I investigated this and found out that my team communicated this through Expedia, and they were supposed to contact you before arrival. I'm pleased that in the end you were able to stay with us and not the Springhill Suites as this was a clear miscommunication on our part. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Fairfax. Happy Holidays,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

8/10 - 좋아요

Deepak

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Holiday Inn with a great location. The elevator was down the first night, but then they got it fixed afterward.
2023년 11월에 6박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 11월 16일
Dear DeepakWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. I'm so pleased that the elevator was fixed in a timely manner to avoid any further inconvenience. Thank you so much for your continued loyalty and we look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan Mosby General Manager

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The hotel is older but well maintained. The breakfast was very good but crowed every morning. Hard to find seats for a family. Long line to get food. Our room was very clean and comfortable. The location is not walkable to any dining other than that at the hotel. We had choose this hotel for the electric car charging. To our surprise, there was only one charging station at this large hotel. There were MANY electric vehicles needing the one charger. We ended up having to pay to recharge at the rental return.
답변 제공: Jajuan M.-General Manager 님, 2023년 11월 15일
Hello Lori, Thank you for your providing feedback regarding your stay experience at one of our brands. Our hotel is located in the heart of Fairfax and was newly renovated since 2022. We're also just walking distance to more than 3 restaurants and Red Lobster is located in our parking lot. We're in process of installing 2 EV charging stations at this location in Fairfax, VA. Thank you for choosing an IHG hotel as we value your loyalty.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 11월 13일
Dear KelvinWe genuinely appreciate you for sharing your most honest and recent feedback regarding your stay with us at The Holiday Inn Express Fairfax. Our hotel team strives to make the best possible guest experience every day and we thank you so much for your continued loyalty. We look forward to serving you anytime your travels bring you back to the Washington DC-Fairfax area. Best Regards, Jajuan MosbyGeneral Manager

10/10 - 훌륭해요

Masoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 11월 14일
Dear MasoudWe truly thank you for taking the time to share your honest and most recent feedback from your stay with us at The Holiday Inn Express Fairfax! We welcome you back anytime your travels bring you near the Fairfax-DC region.Happy Holidays, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall the room is clean as well as the property itself. Front desk was friendly and check in was super quick. My only complaint is the water in the tub was not draining.
2023년 11월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 11월 13일
Hello MorganWe truly appreciate your honest and most recent feedback as this helps us improve all aspects of guest services. We have addressed these isolated issues during the room moves and have rectified them in a timely manner so that they do not occur in the future. Thank you again for your continued loyalty with Holiday Inn Express Fairfax, an IHG Hotel. Best Regards, Jajuan Mosby General Manager

8/10 - 좋아요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t see anything good or bad that stood out
2023년 10월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 30일
Hello DiannaThank you so much for sharing your most recent & honest feedback regarding your stay with us at Holiday Inn Express-Fairfax! We welcome you back anytime your travels bring you back to this area.Best Regards, Jajuan MosbyGeneral Manager

10/10 - 훌륭해요

??

2023년 10월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 12월 4일
Thank you for choosing Holiday Inn Express Fairfax!Happy Holidays,Jajuan MosbyGeneral Manager

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 26일
Hello CynthiaWe appreciate your feedback and so pleased that you had a wonderful stay with us at Holiday Inn Express-Fairfax!Warmest Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 25일
Hi Brandi, Thank you so much for sharing your honest and recent feedback! We appreciate loyal guests like you and welcome you back anytime your travels bring you to the Fairfax-DC region. Warm Regards, Jajuan Mosby General Manager Holiday Inn Express Fairfax

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 25일
Thank you James for providing your feedback and we're so happy to hear how well your stay was.Happy HolidaysJajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Moira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was clean and very comfortable . Staff were extremely pleasant.
2023년 10월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 5일
Hello Moira We truly appreciate your loyalty and giving us the opportunity to serve you at The Holiday Inn Express Fairfax!

10/10 - 훌륭해요

Isamar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Céntrico
2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 5일
Thanks for your most honest and recent feedback Isamar!Have a great day!

10/10 - 훌륭해요

Julie

단체 여행
2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 2일
Hi JulieIt brings me great pleasure to hear how well your stay was with us at The Holiday Inn Express-Fairfax! We truly appreciate your honest and most recent feedback as this helps us improve all aspects of services for all guests. Thanks again, for choosing Holiday Inn Express Fairfax, an IHG Hotel! Warm Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Lakshmi

2023년 9월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 25일
It's a great pleasure to hear that your stay was most pleasant, and you enjoyed your stay! Thank you for choosing Holiday Inn Express-Fairfax!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

8/10 - 좋아요

LaDonna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 9월 24일
Dear LaDonnaWe truly appreciate your most recent feedback regarding your stay experience, and it brings me joy to hear how well your stay went. Thank you LaDonna for choosing Holiday Inn Express Fairfax!Kind Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Kent

2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 10월 25일
Kent, Thank you so much for sharing your most recent and honest feedback regarding your stay with us!Best Regards,

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was comfortable,the staff was very friendly.
2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 9월 15일
Hi ElsaThank you so much for sharing your amazing experience with us here at Holiday Inn Express Fairfax! I truly appreciate your loyalty and welcome you back anytime your travels bring you to our area.Have a great weekend!Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Krunal

2023년 9월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 9월 4일
Thank you for sharing your most honest and recent feedback regarding your stay experience here with us! We thank you for taking the time and we appreciate your Loyalty!Best Regards, Jajuan Mosby

4/10 - 별로예요

Fredrick

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 8월 30일
Dear FredrickIt brings me great sadness to hear that your stay was not a 10 out of 10 and we want to inform you that we take pride in providing excellent service. If you would like to discuss any details regarding your stay experience to help us improve all aspects of future service, please give me a call. We hope that this response finds you well and thanks again for choosing Holiday Inn Express Fairfax!Best Regards, Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Janet

2023년 8월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 9월 21일
Thank you, Janet, for your continued feedback and we're so happy that you've enjoyed your stay with us. I hope you have a wonderful day!Best Regards,

8/10 - 좋아요

Patrice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The phone in the room was disconnected and did not work properly.Would have been unable to use it in an emergency and could not get a wake up call.
2023년 8월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 9월 4일
Hello Patrice, My sincerest apology for your stay experiences not meeting the best expectations. We take pride in excellent service and will investigate this isolated issue so that it does not occur in the near future.Best Regards, Jajuan MosbyGeneral Manager

8/10 - 좋아요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water bottle fill stations throughout. Staff friendly & helpful. Red Lobster next door was good. Cue nearby free ride to subway station. Sink & good lighting separate from shower/toilet area.
2023년 8월에 2박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 8월 15일
Good Morning Leslie, Thank you so much for sharing your story and stay experience with us here at Holiday Inn Express Fairfax! We truly appreciate your honest and recent feedback as this helps us improve all aspects of guest services. Warmest Regards,Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax

10/10 - 훌륭해요

Ercan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Jajuan M.-General Manager 님, 2023년 8월 8일
Hi ErcanThank you so much for sharing your honest and recent feedback! We appreciate loyal guests like you and welcome you back anytime your travels bring you to the Fairfax-DC region.Happy Summer!Jajuan MosbyGeneral ManagerHoliday Inn Express Fairfax