매일 주문 요리 무료 아침 식사 포함

홈우드 스위트 프레더릭스버그 여행 후기

3 out of 5
홈우드 스위트 프레더릭스버그
1040 Hospitality Ln, Fredericksburg, VA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 472개 이용 후기 중 316개" "
평점 8 - 좋아요. 472개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 472개 이용 후기 중 30개" "
평점 4 - 별로예요. 472개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 472개 이용 후기 중 9개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

cecilia

Quiet relaxing eco friendly
2024년 4월에 3박 숙박함
답변 제공: Rich C. 님, 2024년 4월 15일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good stay, comfortable bed, good breakfast.
2024년 3월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 4월 2일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Shelly

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything
2024년 3월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 3월 18일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location convenient to I 95. Clean. Spacious suite. Bath, bed,shower and sink nice. Roads around property confusing at first. Good stop 1/3 of way on drive to Florida.
2024년 3월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 3월 5일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the rooms spacious and clean and the location convenient to I-95. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe. Quiet.
2024년 2월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 2월 19일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Hugo A

연인과의 여행
좋아요: 편의 시설/서비스
Friendly staff!! Great clean environment and room was clean
2024년 2월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 2월 16일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Crystal

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and quiet. Only thing is they didn’t have an indoor pool like it says online but other than that excellent!
2024년 2월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 2월 16일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Nilva

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and peaceful environment. Perfect place to stopover on a road trip!
2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 1월 25일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Winnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 1월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 1월 11일
Thank you for choosing our hotel and taking the time to leave a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your stay met or exceeded your expectations.If you have any specific comments or if there's anything we can do to make your next stay even better, please feel free to share. We look forward to the opportunity to welcome you back in the future.Once again, thank you for choosing our hotel, and we hope to serve you again soon.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pet Friendly
We needed a pet friendly hotel close to rt 95 and Homewood was perfect. Will definitely stay there again.
2024년 1월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 1월 11일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 - 좋아요

Angeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great if you have littles & make dinner
We rented a room with a kitchen. The kitchen was okay as far as being stocked. There were 3 of us and only 2 forks and about 10 spoons. The toilet handle was broken but everything else was great. Comfortable beds, sofa and chair and plenty of room for our son's pack n play.
2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 1월 2일
Thank you for providing feedback on your recent stay. We're glad to hear that you enjoyed the room with a kitchen and found it to be well-stocked. However, we apologize for the oversight in the utensils and the issue with the broken toilet handle.Your comments are invaluable, and we appreciate you bringing them to our attention. Rest assured, we will address these concerns promptly to ensure a more seamless experience for our guests in the future.We're pleased to know that you found the beds, sofa, and chair comfortable, and that there was ample room for your son's pack n play. Thank you for choosing us, and we hope to welcome you back for an even better stay.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 26일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Rick

2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 18일
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

10/10 - 훌륭해요

Johnathan T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 11월 28일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room. Convenient to Conference Center.
2023년 11월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 11월 6일
Thank you for your feedback and for rating us 4 out of 5. We're pleased to hear that you found your room clean and comfortable and that our location was convenient for the Conference Center.Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations, and we look forward to welcoming you back.

6/10 - 괜찮아요

Tracy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unless you’re at the convention center or the ball park, it’s inconvenient. Check in was disorganized and room was loud.
2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 23일
Thank you for your feedback and for rating us 3 out of 5. We're sorry to hear that your experience during your stay was less than satisfactory.We apologize for any inconvenience you experienced due to the hotel's location and the noise in your room. It's important for us to provide a comfortable and convenient environment for our guests, and we're disappointed to hear that we fell short in this regard.Your feedback about the disorganized check-in process is also noted, and we'll work on improving the efficiency of this aspect of our service.We value your input, and we hope to have the opportunity to better serve you in the future. If there are any specific suggestions or requests to make your next visit more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us, and we appreciate your choice to stay with us.

10/10 - 훌륭해요

Felicia

2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 11월 13일
Thank you for your rating! If you ever have specific feedback or suggestions, feel free to share. We're here to help and ensure you have a comfortable stay. Safe travels, and we hope to welcome you again in the future!

8/10 - 좋아요

Marichu 님, Petersburg

2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 11월 13일
Thank you for the rating! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable. Safe travels!

8/10 - 좋아요

Anneliese

2023년 10월에 1박 숙박함
답변 제공: Ron 님, 2023년 10월 5일
Thank you for staying with us here at the Homewood Suites Fredericksburg.

10/10 - 훌륭해요

Steven

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I called ahead to request a room with easy outside access for our two small dogs. They were able to reassign us to the perfect location.
2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 19일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious - Free breakfast - Next to Wegmans
We only stayed one night passing through but we typically used to stay at another hotel in another part of Fredericksburg. This by far is better, newer and roomier. I loved the location and being next to Wegmans is a major plus. Free hot breakfast was pretty good to however would had liked more choices than egg patty and potato mixture. Normally places have at least Waffles. Might had been because we stayed a Thursday night, I'm not sure. But all in all this is now my go to place when traveling through there.
2023년 9월에 1박 숙박함
답변 제공: Ron 님, 2023년 9월 12일
thank you for staying with us and for the nice comments. We do vary the Breakfast selections daily. We hope to see you again soon

4/10 - 별로예요

Mandisa

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Ron 님, 2023년 9월 12일
Thank you staying with us, I am sorry you encountered difficulties during your stay.

8/10 - 좋아요

Keely

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience
답변 제공: Ron 님, 2023년 8월 22일
Thank you for staying with us and we are glad you found us easy to find.

10/10 - 훌륭해요

Amy

가족 여행
I would stay again
Very impressed with this hotel and all the extra details! Our stay was very good, check in was seamless! Hotel was very clean. Would stay again at this location!
2023년 8월에 1박 숙박함
답변 제공: Ron 님, 2023년 8월 16일
Thank you for the kind words and for staying with us. Glad you enjoyed the renovated suites. We hope to see you again when back in the area.

10/10 - 훌륭해요

Hartmut

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in a safe environment with very good service!
2023년 8월에 1박 숙박함
답변 제공: Ron 님, 2023년 8월 7일
Thank you for choosing to stay with us and for the nice comments.

10/10 - 훌륭해요

Abby

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms with many amenities and very responsive and hospitable staff.
2023년 8월에 1박 숙박함
답변 제공: Ron 님, 2023년 8월 4일
thank you for staying with us, we are glad you enjoyed your stay.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Ron 님, 2023년 7월 31일
Thank you for staying with us, we hope to see you again soon

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay again here at Homewood Suites!
2023년 7월에 1박 숙박함
답변 제공: Ron 님, 2023년 7월 17일
Thank you for choosing to stay with us here at the Homewood Suites Fredericksburg, we are glad you enjoyed your stay

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and beautiful room! Convenient to shopping and restaurants. Very nice amenities.
2023년 7월에 1박 숙박함
답변 제공: Ron 님, 2023년 7월 8일
thank you for the nice remarks and for staying with us.

10/10 - 훌륭해요

Young

2023년 7월에 1박 숙박함
답변 제공: Ron 님, 2023년 7월 7일
We are glad you enjoyed your stay, thank you for staying with us.

8/10 - 좋아요

Becky

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I absolutely loved all the amenities. The pool was so nice. And so peaceful. We loved our room. So spacious. But we we didn’t like was the smell in the halls on the second floor. We would walk out of our room heading to the elevator and oh my gosh that smell was horrible. Whenever we got on elevator and got off on first floor it didn’t smell like that but that second floor hallway stunk greatly. It about made you sick at times. Thank God our room didn’t smell that way.
2023년 6월에 11박 숙박함
답변 제공: Ron 님, 2023년 7월 1일
Thank you for staying with us and for sharing your comments. We will investigate the odor you reported on the second floor. We hope to see you again soon.

10/10 - 훌륭해요

Megan

2023년 6월에 1박 숙박함
답변 제공: Ron 님, 2023년 7월 17일
thank you for the response and for staying with us

10/10 - 훌륭해요

Damian Rashon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
my family and I enjoyed our stay at this location. I believe we have found a place to stay when we are on vacation in this area. Thanks Homewood for your professional staff. You all took great care of us. The only complaint i have is expedia is saying that there is an inside pool and there isnt. Other than that our stay we great we enjoyed the friendly staff and stay!!!!!
2023년 6월에 5박 숙박함
답변 제공: Ron 님, 2023년 6월 19일
Thank you for the nice comments and for staying with us here at the Homewood Suites Fredericksburg

4/10 - 별로예요

Megan

2023년 6월에 1박 숙박함
답변 제공: Ron 님, 2023년 6월 17일
I am sorry for your stay was not up to expectations. If you would like to reach out to me at the hotel to discuss this please do.

8/10 - 좋아요

Tarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a really nice hotel. Our room wasn’t ready until a couple hours after check in time but I got the sense that they had a house keeping issue outside of their control. They offered us an upgraded room - which was very nice of them. When we got to the room, it ended up being the same room size we had booked but we were just happy to be in a room, it was fine with us!
2023년 6월에 1박 숙박함
답변 제공: Ron 님, 2023년 6월 17일
thank you for staying with us, I apologize for the delay of getting to your room.

10/10 - 훌륭해요

Paul

2023년 6월에 1박 숙박함
답변 제공: Ron 님, 2023년 7월 1일
Thank you for staying with us

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Ron 님, 2023년 6월 5일
thank you for choosing the Homewood Suites Fredericksburg, we are glad you enjoyed your stay.

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
there was no sheets for the pull out sofa bed.
2023년 5월에 1박 숙박함
답변 제공: Ron 님, 2023년 6월 1일
thank you for staying with us and for the response. the sheets and pillows for the sofa bed are in the closet in a zippered bag to keep them fresh. we hope to see you again when your travels bring you back to the Fredericksburg area.

10/10 - 훌륭해요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel staff is amazing
2023년 5월에 1박 숙박함
답변 제공: Ron 님, 2023년 5월 29일
thank you for choosing to stay with us at the Homewood Suites Fredericksburg, and we are glad you enjoyed your stay. Hope to see you again.

8/10 - 좋아요

Caranie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would return!
While the hotel itself was clean, comfortable but average, I would return alone only because the service was exceptional. Service it seems as of late is lacking but they have perfected it here- they greeted me with kindness, they were courteous all while being efficient at their job. It was refreshing! Thank you to the staff!
2023년 5월에 1박 숙박함
답변 제공: Ron 님, 2023년 5월 25일
Thank you for staying with us and we are glad you enjoyed your stay!

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Ron 님, 2023년 5월 19일
we are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Jessica

2023년 4월에 1박 숙박함
답변 제공: Ron 님, 2023년 5월 19일
thank you for staying with us.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Ron 님, 2023년 4월 17일
Thank you for your rating and for staying with us.

4/10 - 별로예요

Virginia

좋아요: 청결 상태
Disappointing experience at the price we paid
The hotel staff were very friendly. However this hotels policies are not accommodating to early travelers. Waited 11/2 hours to check in, after 2:20 arrival. Sign said 3 pm checking, hotel staff said 4. At 3:55, after watching other arrivals check in, I pleaded, and they moved us to a room that was ready. Informed breakfast at 7, said coffee avail able earlier. We were leaving at 6. Had to heat cold coffee in microwave.
2023년 4월에 1박 숙박함
답변 제공: Ron 님, 2023년 4월 17일
thank you for staying with us and for your comments. We try very hard to get our guests into rooms as fast as we can. Unfortunately we cannot get all the rooms ready at the same time. The type of room requested sometime cannot be changed. We follow Homewood Standards as far as Breakfast times I am sorry it was not early enough for your group.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great front desk personnel
2023년 4월에 1박 숙박함
답변 제공: Ron 님, 2023년 4월 7일
thank you for staying with us and for the nice comment

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Ron 님, 2023년 3월 29일
Thank you for staying with us here at the Homewood Suites Fredericksburg

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Angelo at the front desk was extremely pleasant and very helpful
2023년 3월에 1박 숙박함
답변 제공: Ron 님, 2023년 3월 25일
thank you for staying with us and sharing your nice comments about Angelo. I will share them with him.

8/10 - 좋아요

Tia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was great. Breakfast was great. The only little issues i had was the rrom had a weird smell but i travel with air freshener and that took care of the problem. Also ac in the bed room didnt work as well as the onle in the living area. Aside from that we would stay again. Very convenient location.
2023년 3월에 2박 숙박함
답변 제공: Ron 님, 2023년 3월 20일
Thank you for staying with us and for your comments. We will check into your comments to make sure everything is right.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel!
2023년 3월에 1박 숙박함
답변 제공: Ron 님, 2023년 3월 13일
thank you for staying with us and the nice comments.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what we expected
We have stayed at Homewood Suites previously in New England and were always satisfied with the quality of the room, amenities, cleanliness,etc. Not this time. The room was musty and unaired when we arrived, with no a/c or fan/ventilation turned on. We began noticing an unpleasant odor that could have been old cooking smells (from the kitchen) or food that had been burnt. We thought turning on the a/c would improve it but the smell persisted all night. One of us thought it could have been smoke of some kind. The room itself was attractive but the odor interfered with our enjoyment and ability to sleep. Would not stay here again. Told the front desk the next morning. Should have asked to switch rooms immediately.
2023년 3월에 1박 숙박함
답변 제공: Ron 님, 2023년 3월 9일
thank you for staying with us and for commenting on your experience. We try hard to make sure each suite is ready for the next guest, I am sorry you encountered an odor. Please, in the future contact the Front Desk right away so we can make it right for you.