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하얏트 리젠시 크리스털시티 여행 후기

4 out of 5
하얏트 리젠시 크리스털시티
2799 Richmond Hwy, Arlington, VA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 660개" "
평점 8 - 좋아요. 1003개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 55개" "
평점 4 - 별로예요. 1003개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 38개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Choong Seon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Sam 님, 2022년 8월 17일
Thank you for the feedback. We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
An ordinary hotel, friendly staffs.
2021년 7월에 1박 숙박함
답변 제공: Your Hyatt Regency Crystal City team 님, 2021년 7월 19일
Thank you for taking the time to share your feedback on your recent stay with us. We truly value our guest’s feedback. It is so great to hear that our staff to be so friendly. We did notice you provided us a 3/5 star review; is there anything else we could have done to have earned your 5-star rating? We hope you will give us a second chance the next time you are in town.

10/10 - 훌륭해요

Afreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Locale
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 4월 17일
Dear Afreen,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon.Best regards,

10/10 - 훌륭해요

Afshan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would recommend and stay again.
2024년 4월에 2박 숙박함
답변 제공: Angela S. 님, 2024년 4월 16일
Hello Afshan,Thank you for taking the time to rate your experience and share your feedback. We are thankful you chose to stay at our hotel and had a great stay. We look forward to welcoming you back soon.Best regards,Angela

10/10 - 훌륭해요

Ashley A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t normally like staying at large hotels but I really enjoyed my stay. The staff was very professional and courteous. The hotel was very clean and updated and the rooms were comfortable and nice. The gym was also excellent! Thank you! We will be back.
2024년 4월에 2박 숙박함
답변 제공: Laura 님, 2024년 4월 15일
Dear Ashley A, Dear Caitlin Chmura,Thank you so much for your patronage and for the 5-star rating, We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service form our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon.Best regards,

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Dacia 님, 2024년 4월 11일
Hi Eric,Thank you for taking time to review our hotel. It is so nice to learn you enjoyed your stay. We hope to welcome you to Hyatt Regency Crystal City again.Kind regards,

10/10 - 훌륭해요

Tiara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great! Beautiful inside
2024년 4월에 2박 숙박함
답변 제공: Jamison 님, 2024년 4월 10일
Hello Tiara, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed our hotel! We look forward to welcoming you back to Hyatt Regency Crystal City at Reagan National Airport!Best regards, Jamison

10/10 - 훌륭해요

Venkatesham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Betsy 님, 2024년 4월 6일
Dear Venkatesham,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Krista 님, 2024년 4월 6일
Hello Deborah, Thank you for taking the time to provide us with a wonderful 5 out of 5 rating of your stay with us. We are so glad to see that you enjoyed your stay, and we hope that you will return as our guest again soon!Warm Regards, Krista

8/10 - 좋아요

Miki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Michaela 님, 2024년 4월 3일
Hello Miki. I want to thank you for your patronage to us here at Hyatt Regency Crystal City. I am pleased your time with us was a success. I truly appreciate your review and hope to have you back in the future. Have a great day!

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 4박 숙박함
답변 제공: John 님, 2024년 4월 2일
Hello Margarita,Thank you for adding this review of our Hyatt Regency Crystal City. I am happy you enjoyed your stay with us. I hope you can visit us again. Best Regards,John

10/10 - 훌륭해요

Iansle Israel 님, Cape Coral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time!! Definitely will recommend this hotel.
2024년 3월에 2박 숙박함
답변 제공: Travis 님, 2024년 4월 2일
Hello Iansle!Thank you for taking the time to write your review of our hotel. We are glad to hear you enjoyed your stay with us. We look forward to welcoming you back soon! Warm Regards, Travis

2/10 - 너무 별로예요

Gustavo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The staff are rude
2024년 3월에 1박 숙박함
답변 제공: Travis 님, 2024년 4월 2일
Hello Gustavo! Thank you for taking the time to write a review of our hotel. I would like to apologize that your experience did not meet the expectations you have come to expect from Hyatt staff. We would like to the opportunity to discuss your stay with you further. Please reach out to us via one of our social or chat channels. We look forward to hearing from you. Warm Regards, Travis

8/10 - 좋아요

Leonora

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It’s needs updating . It’s old and the decorations that hang from the ceiling is dusty.
2024년 3월에 2박 숙박함
답변 제공: Dacia 님, 2024년 3월 28일
Hi Leonora,Thank you so much for your stay feedback and review. Your feedback is very important to us and will be used to make improvements. We appreciate you bringing this to our attention. We hope for an opportunity to welcome you to Hyatt Regency Crystal City again.Kind regards,

8/10 - 좋아요

Nantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 27일
Hello Nantha, Thank you for providing a rating of your stay with us here at the Hyatt Regency Crystal City. We hope you had a wonderful time as a guest with us. We hope to welcome you back again soon!Warm Regards, Krista

10/10 - 훌륭해요

Rashad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Betsy 님, 2024년 3월 26일
Dear Rashad,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 11일
Dear Regina, Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ana 님, 2024년 3월 8일
Dear William,We appreciate your rating! We are glad you enjoyed your stay at our hotel. We hope to see you again the next time you visit Arlington.

8/10 - 좋아요

Carolyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 28일
Dear Carolyn,Thank you for taking the time to provide your rating. We are happy to hear that all was good during your stay with us. We hope to have the opportunity to welcome you back soon.Best regards,

8/10 - 좋아요

scott

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice, and clean, and the staff was accommodating and friendly, but the valet service wasn't up to par. We waited for our vehicle for a long time and had to go to the office to ask where it was at. The staff didn't get our text, and was playing on their cellphone. We were late for our night tour of DC, and they left without us.
2024년 2월에 3박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Dear Scott, Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback on our valet service is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We appreciate your acknowledgment of our cleanliness and friendly staff and regret that we fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,

8/10 - 좋아요

Shellyann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff members was very helpful and polite
2024년 2월에 1박 숙박함
답변 제공: Ana 님, 2024년 2월 23일
Greetings Shellyann,We appreciate your feedback. Thank you for staying with us while in Arlington. We are delighted to hear that our staff's service improved your overall experience. We hope to see you again!

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to DCA airport with prompt shuttle service.
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 21일
Dear Chris,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to welcome you back soon. Best regards,

8/10 - 좋아요

Tomoyuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Laura 님, 2024년 1월 14일
Dear Tomoyuki,Thank you for taking the time to provide your rating. We truly hope you had an enjoyable stay and we hope to have the opportunity to welcome you back soon.Best regards,

10/10 - 훌륭해요

Tora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Melinda 님, 2024년 1월 9일
Dear Tora,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

2/10 - 너무 별로예요

Lisa

The booking was canceled even though I'd contacted hotel directly to let them know that I was going to be arriving on Monday instead of Sunday. I'd also tried changing this online but was unable to change online. I was able to book a 2nd room though once I arrived.
2023년 12월에 4박 숙박함
답변 제공: Melinda 님, 2024년 1월 11일
Dear Lisa,Thank you for taking the time to review our property. I apologize for your issues with check in. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 - 훌륭해요

CAROL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Stay!
Hyatt was wonderful! All was good until my last night/day….the power kept going off and on. Don’t know why. Other than that the food was good at the lobby bar and at the Cinnabar. The ATM in the Lobby was not working though.
2023년 12월에 2박 숙박함
답변 제공: Tonya 님, 2024년 1월 6일
Hello CAROL,Thank you for taking the time to let us know you had a wonderful stay. We are glad that the food was good. Our apologies for the issues you experienced on your last night with the power and also with the ATM. We value the insight to make improvements. Thank you for staying with us. We hope to welcome you back in the future.Best,Tonya

10/10 - 훌륭해요

Catherine 님, STAFFORD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and modern hotel with professional and courteous staff!
2023년 12월에 1박 숙박함
답변 제공: Michaela 님, 2023년 12월 20일
Hello Catherine. I wanted to personally thank you for your patronage to us at Hyatt Regency Crystal City. I am pleased you enjoyed your time with us, and our team was professional and courteous. We value you as our Guest and do our best to provide the best service possible during your time away from home. I hope to welcome you back in the near future and truly appreciate your positive review. Have a great day!

10/10 - 훌륭해요

janis

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Candace 님, 2023년 12월 17일
Dear Janis,Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay. We look forward to welcoming you back at Hyatt Regency Crystal City at Reagan National Airport.Warm regards,Candace

10/10 - 훌륭해요

Destiny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Betsy 님, 2023년 12월 12일
Dear Destiny,Thank you for your 10/10 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 - 훌륭해요

Alem

2023년 12월에 2박 숙박함
답변 제공: Janet 님, 2023년 12월 9일
Dear Alem,Thank you for providing a great rating on our Hyatt Regency Crystal City! We are pleased by the rating as this lets us know you enjoyed your stay, and we met all your expectations. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Andres

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was amazing. The food, the staff inside/outside the hotel were helpful, friendly and respectful. Definitely, I recommend staying at this hotel.
답변 제공: Melinda 님, 2024년 2월 14일
Dear Andres,Thank you for taking the time to review our property. We are so glad to hear you found our property amazing and the staff provided helpful, friendly, and respectful service. We are also glad to hear you enjoyed the food. We hope to welcome you back to Hyatt Regency Crystal City at Reagan National Airport again soon!Warm regards,Melinda

10/10 - 훌륭해요

Jerry

2023년 6월에 1박 숙박함
답변 제공: Rebecca 님, 2023년 12월 5일
Greetings Jerrry,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location and the food of this hotel.
2023년 11월에 2박 숙박함
답변 제공: Dacia 님, 2023년 12월 5일
Hi Marc, We are so pleased to hear you enjoyed our location and the food. Thank you so much for your 5-star review. We greatly appreciate you leaving your feedback. Hoping to welcome you to Hyatt Regency Crystal City again soon.Kind regards,

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very friendly, told us about the hotel’s restaurants, and provided a map showing what was around the facility. The hotel and room were very clean and modern, and love the elevators with outdoor view.
2023년 11월에 1박 숙박함
답변 제공: Jamie 님, 2023년 12월 2일
Dear Annette,Thank you for taking the time to review our Hyatt Regency Crystal City. We were delighted to hear that our front desk team provided friendly and informative service, making your stay enjoyable! It is also great to know that you appreciated the cleanliness and modernity of our hotel and rooms. Your feedback is truly valued, and we hope to welcome you back for another fantastic stay in the future!Warm regards,

4/10 - 별로예요

Richard

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
There was no space in the bathroom, there was no ironing board in the room and when I requested one from house keeping they did not bring one.
2023년 11월에 3박 숙박함
답변 제공: Jamie 님, 2023년 12월 2일
Dear Richard,Thank you for taking the time to review our Hyatt Regency Crystal City. We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we are committed to making improvements based on your input. Please know that we will address these concerns internally as we continue our efforts to enhance our guests' experience. We hope to have the opportunity to better serve you in the future.Warm regards,

8/10 - 좋아요

Robert Manuel Gilbuena Maria Dinorah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle service was excellant
2023년 11월에 4박 숙박함
답변 제공: Janet 님, 2023년 12월 9일
Dear Robert,Thank you for taking the time to rate your stay at our Hyatt Regency Crystal City. We are pleased to hear the shuttle service was excellent. We hope to have the pleasure of welcoming you back in the future and providing nothing short of an excellent experience.Warm regards,

10/10 - 훌륭해요

Heather

2023년 11월에 1박 숙박함
답변 제공: Melinda 님, 2023년 12월 9일
Dear Heather,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 - 훌륭해요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dc vacation
Beautiful hotel and great service
2023년 11월에 2박 숙박함
답변 제공: Ana 님, 2023년 11월 14일
Dear Isaiah,Thank you for providing feedback. It was a pleasure to host you during your visit to Arlington. We're glad you enjoyed you our hotel and the service you received from our staff. We hope to provide you with an even better experience the next time you visit!

10/10 - 훌륭해요

Jeffrey

2023년 11월에 1박 숙박함
답변 제공: Laura 님, 2023년 11월 27일
Dear Jeffrey,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 - 훌륭해요

Ursula L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was fine. The staff was friendly. The wait at check-in was a bit long, bit overall a really good choice.
2023년 10월에 2박 숙박함
답변 제공: Jamison 님, 2023년 11월 2일
Hi Ursula, We want to thank you for taking the time to review your recent stay with us. We are overjoyed to hear our hotel met your expectations and that our staff impacted your stay positively. Our team will appreciate your feedback. We are sorry to hear of your disappointment with check-in. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We hope to welcome you back at Hyatt Regency Crystal City at Reagan National Airport for a stay that exceeds all expectations. Best regards, Jamison

10/10 - 훌륭해요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Laura 님, 2023년 10월 30일
Dear Sonja,Thank you so much for your patronage and for the 5-star rating. I am delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 - 훌륭해요

Kevin 님, Ridgewood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close enough to dc 5-10 minutes with affordable uber or driving.
2023년 10월에 2박 숙박함
답변 제공: Jamison 님, 2023년 10월 28일
Hello Kevin, Thank you for taking the time to review your recent stay at our hotel. We are delighted to hear that our hotel's location and convenience stood out to you the most and impacted your stay positively. We look forward to welcoming you again in the future at Hyatt Regency Crystal City at Reagan National Airport.Best regards, Jamison

10/10 - 훌륭해요

anuj

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property , nice breakfast and convenient location
2023년 10월에 2박 숙박함
답변 제공: Jamison 님, 2023년 10월 28일
Hello anuj, Thank you for taking the time to review your recent stay at our hotel. We are overjoyed to hear your positive feedback and are thrilled to hear that our hotel's breakfast and location stood out to you the most and impacted your stay positively. We look forward to welcoming you again at Hyatt Regency Crystal City at Reagan National Airport.Best regards, Jamison

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quite only problem is the parking
2023년 10월에 1박 숙박함
답변 제공: Ana 님, 2023년 10월 24일
Dear Juan,Thank you for sharing your feedback. We're glad you had a pleasant stay at our hotel. We look forward to seeing you again soon!

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great no compliants
2023년 10월에 1박 숙박함
답변 제공: Betsy 님, 2023년 10월 23일
Dear David,Thank you for your 10/10 rating and feedback. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that you had a great stay. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Warm Regards,

10/10 - 훌륭해요

Shavawnte

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable hotel. I loved how you never seemed to wait long for an elevator. Although valet parking was a bit pricey it was very convenient and allowed for in and out privileges the entire stay.
2023년 10월에 2박 숙박함
답변 제공: Betsy 님, 2023년 10월 23일
Dear Shavawnte,Thank you for the feedback and rating. We are so happy that you felt our hotel was very clean and comfortable. Thank you for staying with us. We look forward to welcoming you as our guest again soon.Warm Regards,

4/10 - 별로예요

Jeffery

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Hyatt have stayed in
Room was not cleaned well A C unit fan made lots of noise. Pillows were extremely flat. Restaurant breakfast was not worth the price. Staff was friendly, but hotel wa less than expected
2023년 10월에 2박 숙박함
답변 제공: Jamie 님, 2023년 10월 23일
Dear Jeffery,Thank you for your review of our Hyatt Regency Crystal City. We regret to learn that your stay fell below expectations. We sincerely apologize for the issues you encountered during your stay, including the noisy AC unit and quality of your pillows. Please know your feedback has been shared with our management and maintenance teams to ensure immediate improvements in these areas. We appreciate your feedback, and we hope to have the opportunity to welcome you back as our guest for a much-improved stay experience in the future.Warm regards,

8/10 - 좋아요

Ayu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, but there wasn’t a hand soap to wash your hand, I have to use the body wash that is in the shower to wash my hands
2023년 10월에 1박 숙박함
답변 제공: Larissa 님, 2023년 10월 22일
Hello Ayu,Thank you for the feedback and rating. We are happy that you enjoyed the clean room. We apologize there was no handsoap in the room and we will forward this back to our housekeeping staff. We hope to welcome you again in the near future.Kind Regards,

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2023년 10월에 2박 숙박함
답변 제공: Tieysha 님, 2023년 10월 22일
Hello Kenneth!Thank you for your 5 out of 5 rating as well as your review. We are so happy that you chose our location for your stay. We look forward to welcoming you back to Hyatt Regency Crystal City in the future.Warm Regards,

8/10 - 좋아요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Jamison 님, 2023년 10월 20일
Hello Allison, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Crystal City at Reagan National Airport! Best regards, Jamison