숙박 시설 정면 - 저녁/밤

모텔 6 덤프리스, 버지니아 여행 후기

2 out of 5
모텔 6 덤프리스, 버지니아
17133 Dumfries Rd, Dumfries, VA

이용 후기

6.4
평점 10 - 훌륭해요. 719개 이용 후기 중 160개" "
평점 8 - 좋아요. 719개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 719개 이용 후기 중 134개" "
평점 4 - 별로예요. 719개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 719개 이용 후기 중 148개" "

6.2/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Chang Hyeuk

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Stephen Barger, General Manager 님, 2018년 10월 3일
Chang, I am very sorry you were not happy with your stay. Please feel free to give me a call at the property so we can discuss your stay.

10/10 - 훌륭해요

Angy

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Angy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Dear AngyThank you for your wonderful review and for choosing to stay with us. We're glad you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back whenever your travels bring you our way again

8/10 - 좋아요

Joël

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Thank you for taking time to provide us with your valuable feedback. We appreciate your business and assure you to provide you the best stay experience possible, on your next stay. Looking forward to serving you again.

2/10 - 너무 별로예요

boby

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The power went out and was dirty, the sheets had cig burns and were discolored, floor and counter were visibly dirty. Service was rude.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Dear bobbyWe are truly sorry for the unfavorable conditions you encountered during your stay. This is below our standards of cleanliness and guest satisfaction. We take your feedback seriously and will make sure to address the issues immediately. Thank you for bringing it to our notice.

10/10 - 훌륭해요

Angy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Thank you for taking time to provide such wonderful feedback. Your feedback is greatly appreciated, and it motivates us to work hard to give our guests the best experience possible. Looking forward to serving you again.

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스
Extended stay type of people living there was police on property so ok i guess
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 24일
Hi MichaelThank you, we really do love getting positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Jill

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog room was in poor condition even for dog room and not clean- loud trucks outside early in AM.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Jill,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
While waiting to check in, a crackhead came from one of the rooms into the lobby. That’s when I knew it was that kind of hotel. Once in the room, it smelled like someone had smoked in there even though it was a smoke free room. There was also what appeared to be cigarette burns on the comforter. The mattress felt old, the towels were stained and the toilet had not been cleaned. Even though it was not pricey to stay, the price was definitely too much for that room.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi David,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 - 좋아요

joseph 님, forestdale

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Thank you for taking time to provide us with your feedback. It motivates us to strive hard to give our guests the best experience possible. Looking forward to seeing you again.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for a race the next morning. The property has really bad reviews, but it was actually great for the price! Clean, quiet, no bugs. We brought our own blankets and pillows- Warm shower, good pressure
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Thank you for taking time to leave us a review. We assure you to provide you with the best stay experience during your next stay. Looking forward to seeing you again.

2/10 - 너무 별로예요

Artavia

출장 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
The hotel room was so dirty. I wish I could post pictures. There were cobwebs all over. The hotel guest were noisy and fighting and the front desk don’t answer the phone. I had my camera detector with me and there is a hidden camera in or near the window. The refrigerator was nasty and dirty just like the bathroom. The grounds where the dogs potty was poop everywhere like they don’t enforce the rules and they don’t have anyone that properly clean the property. There was also a big crack and dent in the floor. They have listed on the map in the rooms there is a fitness center but the front desk said there is no fitness center there. This really is a roach motel. Also they do not respect privacy because they cleaning staff is just allowed to go in your room without your permission. Never staying there again.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi ArtaviaWe’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 - 별로예요

Douglas

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas très propre, plancher collant, table de nuit sale, toilette qui coule eau partout sur le plancher de la de bain des que tu flush la toilette, sûrement le seal qui n’est plus bon. Je n’y retournerai plus. On était dans le no. 101.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Salut Douglas,Merci d’avoir pris le temps de partager votre avis. Nous nous engageons à vous offrir une nuit de repos confortable et nous sommes déçus d’apprendre que nous n’avons pas répondu à vos attentes. Nous tenons à nous excuser que votre séjour n’ait pas été satisfaisant. Nous nous engageons à satisfaire nos clients et nous vous remercions de prendre le temps d’évaluer votre expérience. Maz K.#Team6

10/10 - 훌륭해요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can’t believe the condition of this motel. While staying here I caught bedbugs, I regret even laying down on the bed. Messed up my whole vacation I wasn’t able to see family because of the bedbugs. Unbelievable.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 12일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 - 괜찮아요

John

2023년 11월에 1박 숙박함

4/10 - 별로예요

Moises

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The place was dirty and seam like no one clean that room before I went in
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Moises, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Thank you, Christopher, for taking the time to leave us an amazing review. We are glad to hear that you enjoyed our hospitality. We appreciate your business and would be glad to serve you again.

2/10 - 너무 별로예요

Karen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Awful
First off, the grounds are disgusting. Dirty stairs and filthy railing going upstairs to our room. The room reeked of smoke. The bathroom dirty. The floors gross. I think the bed was clean. I wouldn't take off my clothes. If it wasn't 1:30 in the morning after a 8 hr drive i would have left.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Sorry to hear that we could not stand up to your expectations. This is not our usual standard of cleanliness. If you had informed the front desk, he could have changed your room. But we assure you that the issues will be addressed. We appreciate your business and hope you will give us a 2nd chance to provide you with a great stay experience.Thank you.

10/10 - 훌륭해요

Donnie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was ok
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Thank you for choosing to stay with us. We are glad to know you enjoyed your stay. We appreciate your business and looking forward to seeing you again.

8/10 - 좋아요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good I was happy about it
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Tanya, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 - 좋아요

Dezire

2023년 10월에 1박 숙박함

4/10 - 별로예요

Angela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Thank you for taking time to provide us with your feedback. It motivates us to strive hard to provide a great stay experience to our guests. We appreciate your business and looking forward to seeing you again.

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again.

10/10 - 훌륭해요

Oscar

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Thank you so much for such awesome feedback. We are glad you enjoyed your stay with us. We strive hard to provide great stay experiences to our guests, and your feedback motivates us. Looking forward to serving you again.

10/10 - 훌륭해요

Vuththa

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
We're delighted to know that we stood up to your expectations. Your awesome review motivates us to Keep up our hard work to give our guests an excellent stay experience. We would be more than happy to welcome you again. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager is very unprofessional and the lady's that work at the front desk are very nasty and mean and is not kid friendly and lot of drug traffic and people hanging around the hotel .
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 2일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks Alex, Tommy
Everything was great, I love my room. It as very comfortable, the bed was just perfect for me. The staff are incredibly kind and helpful. 100% I will com back here again.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Thank you so much Michael for taking the time to leave us such a wonderful rating. It motivates us to strive hard to give the best services to our guests. We appreciate your business and will be more than happy to welcome you again.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Thank you, Matthew, for taking the time to leave us an amazing review. We are glad to hear that you enjoyed our hospitality. We appreciate your business and would be glad to serve you again.

10/10 - 훌륭해요

Mary

가족 여행
Amazing place to stay
So friendly here The staff goes out of their way to make you feel at home here.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 19일
Hi Mary,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

Melissa 님, McHenry

연인과의 여행
Good location. Would have liked a free morning breakfast and more things in the room like shampoo, conditioner etc
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Melissa, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 - 너무 별로예요

Grant

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Definition of a crack head hotel! Sketchy people everywhere. Dogs barking all night. The only good part was the staff. Too bad management couldn’t keep the place clean it has potential.
2023년 8월에 5박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

Galina

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Eleanor

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Dear guest, we are sorry to hear that your experience with us wasn't good. We try hard to make every experience positive, but we missed the mark. Please know that this is not our normal standards for the cleanliness. We have taken a serious note of your feedback and will address it as per it should be.Once again, I apologize for the inconvenience.Thank you

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 직원 및 서비스
Lots of people smoking on the walkways
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Joseph,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Dear guest,We are glad to know that you had a great stay with us. Thank you for taking time to provide us with your feedback. It motivates us to strive hard to provide a comfortable stay to all our guests. Looking forward to serving you again.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needed sleep and the staff was super friendly and helped us check in quickly. Was very reasonable price for the time we needed it and the sleep was good. Thank you.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hi Joseph,We are glad that you had a nice stay experience with us. Your feedback motivates us to work hard to provide a great stay experience to our guests. Thank you so much for taking time to share your feedback. Looking forward to seeing you again.

6/10 - 괜찮아요

Erika

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Josh

가족 여행
별로예요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Thank you for choosing to stay with us and provide us with feedback. We appreciate your business. We will be happy to serve you again and make sure you have a great experience.

6/10 - 괜찮아요

William

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Thank you for taking time to provide us with your feedback. It motivates us to improve our services. It will be my pleasure to serve you again with a great stay experience.

10/10 - 훌륭해요

John

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 11일
Thank you for your review!

4/10 - 별로예요

Roxane

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs a lot of upgrading and painting in the room There is a microwave and fridge that were both clean, but no coffee maker. Lots of rust on metal pieces that hold tissues and toilet paper.
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
We are sorry to hear that you were not happy with your stay with us. We will definitely address the issues you had in the room. Thank you for your understanding, and hope you'll give us another chance to provide you with a better experience next time.

4/10 - 별로예요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was hair in the shower and bathroom area. There were also stains on the top sheet which we removed. There was also multiple guests who were noisy to the point where my partner and I woke up. The staff/security did come and clear some of them. Overall this place was a decent place to close your eyes for the night and not much else.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
We sincerely apologize for the inconvenience you had during your stay. The bathroom and sheets were not up to our usual standards of cleanliness. We will be sure to address this issue to our housekeeping staff. Thank you once again for bringing this to our attention.

2/10 - 너무 별로예요

Michelle 님, STAFFORD

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 11일
We're sorry we did not exceed your expectations. We hope to serve you again in the future.

4/10 - 별로예요

Matt

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 11일
We apologize for not exceeding your expectations. We hope to serve you again in the future.

6/10 - 괜찮아요

Lara 님, Greensboro

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Really sketchy people around hotel. Don’t go out at night. Beds linens had questionable stains all over them. TV quality is horrible. Weird light coming from vent in bathroom?? Peeping Tom? Don’t stay at any hotel in this area. They all looked sketchy.
답변 제공: Manager 님, 2023년 6월 14일
Dear guest,Thank you for taking time and providing us with the feedback. We are sorry that you did not have a good experience with your stay recently. We do have security at night, if you had just informed the front desk, security would have taken care of it. And also, we could have changed your room so you would have been more comfortable. We always strive to provide a great stay experience to our guests.

4/10 - 별로예요

Mande

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was dirty, smelled of cigarette smoke even with a sign at door saying no smoking. Did not feel safe in the area when walking our dog at night.
답변 제공: Manager 님, 2023년 6월 13일
Thank you for taking time to provide feedback on your stay with us. We are sorry to hear that we did not meet your expectations. We will surely make a note of it and address the issue. Hope you will give us a second chance to provide you with a better experience.

8/10 - 좋아요

Juan Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the second time I have stayed at this place. Simple, economical and clean.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 6일
Hi Juan Carlos,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 - 훌륭해요

Daniel

출장 여행
Typical Motel 6, professional staff
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
We are glad to hear that you enjoyed your stay with us. Your feedback motivates us, to provide our guests, with best services. Thank you for staying with us and providing such a nice feedback. Looking forward to seeing you again.