내부 입구

모텔 6 스프링필드, 버지니아 - 워싱턴 DC 사우스 웨스트 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 278개" "
평점 8 - 좋아요. 1001개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 173개" "
평점 4 - 별로예요. 1001개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 168개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Affea

가족 여행
It is a place
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Alonzo

I requested a non-smoking room. The room #137 had a signage on the door indicating no smoking. However, whoever previously occupied the room dismissed the non-smoking signage. The smell was so strong throughout the room. I decided not to stay and left the room at 7:15 PM.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Alonzo,We apologize for any inconvenience you experienced during your stay. We encourage guests to promptly report any concerns regarding their accommodation to our team, who would have been happy to address the issue at the time. Your feedback is valuable in helping us to maintain the quality of our accommodations for all guests.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello James,We're delighted to hear you enjoyed your stay with us. If you have any further feedback or would like to share more about your experience, please feel free to reach out to our management team. Your input is invaluable to us.

10/10 - 훌륭해요

Banessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Banessa,We're delighted to hear you had a wonderful stay with us! Should you have any further feedback to share, please don't hesitate to get in touch. We look forward to welcoming you back soon!

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and surprisingly smelled nice rather than of stale smoke.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Danielle,We are delighted to hear that you found our hotel clean and enjoyed the pleasant fragrance. Our team strives to maintain a fresh atmosphere for all our guests. Should you need assistance with future bookings, feel free to reach out to us.

2/10 - 너무 별로예요

Zari

아이를 동반한 가족 여행
별로예요: 청결 상태
Room and air wasn’t working and staff wasn’t too friendly at all and nobody spoke any English barley
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Zari, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for our continuous improvement. We will address the issues raised with the team, ensuring we provide better service in the future. Feel free to reach out to our management if you wish to discuss your stay further.

10/10 - 훌륭해요

Ludwin

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Great 👍
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Ludwin,We appreciate your positive feedback and are delighted that you had a pleasant stay. If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out. We look forward to welcoming you back in the future.

8/10 - 좋아요

Manuel

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Manuel,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

4/10 - 별로예요

Dorothy

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Dorothy, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues accordingly. We value your input and hope to welcome you back in the future for an improved stay.

8/10 - 좋아요

MARIA 님, Alexandria

The toilet never flushed
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello MARIA, We appreciate you sharing your experience with us. Your feedback will be used to improve our services for future guests. It's important that all aspects of your stay meet your expectations. We recommend contacting management directly for further assistance with this matter.

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Average for a different time. Room was clean, water was hot. Towels thin, no coffee in room, no refrig, no microwave, did I mention no coffee?. Mattresses slide off the bed when reclining. Just a very average place to sleep, that is all.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello David, We appreciate your feedback and are glad to hear you found the room clean and the water hot during your stay. We apologize for any inconvenience caused by the lack of coffee, refrigerator, and microwave in the room. Your comments will be shared with the team for future improvements.

2/10 - 너무 별로예요

Mónica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La habitación estaba sucia con un olor desagradable a ambientador los pasillos con olor a marihuana el baño no cerraba el agua del lavamanos para tres noches nos dieron un solo jabón en la noche hicieron ruido en los pasillos e incluso hubo una discusión y la administración no hizo nada ofrecen supuestamente café y nunca están listos no lo recomiendo para nada nuestra experiencia fue la peor dicen un precio en internet y cobran otro valor cero recomendado
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Mónica, Lamentamos escuchar que su estancia no cumplió con sus expectativas. Agradecemos sus comentarios y los transmitiremos al equipo correspondiente para futuras mejoras. Su opinión es valiosa para nosotros y lamentamos si no logramos cumplir con sus necesidades durante su visita. Esperamos que considere contactar con la dirección para poder abordar sus preocupaciones de manera más detallada.

2/10 - 너무 별로예요

Jackson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jackson, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly with any specific feedback you'd like to share so we can address it accordingly. We appreciate your input and hope to welcome you back in the future for an improved experience.

2/10 - 너무 별로예요

Jackson

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it is always the same problem. I stay for several days and they never clean my room and if I ask to do it they don't do it and they get upset. The attention, customer service and cleaning is terrible if I could give it -1 star
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jackson, We're sorry to hear about your experience. We encourage all guests to address any concerns during their stay so that we can promptly assist. Your feedback will be shared with the relevant teams for further review and improvement. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Maureen E

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently renovated building, clean room, friendly staff. Just what I wanted!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Maureen E,We're delighted to hear that you enjoyed our newly renovated building, clean rooms, and friendly staff during your stay with us! Providing a great guest experience is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet & actually felt safe at this one.
2024년 3월에 10박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Ian,We are pleased to hear that you found our hotel to be a quiet and secure place. Your comfort and safety are our top priorities, and we appreciate your positive feedback. Please do not hesitate to reach out to our management team if you need any further assistance or information.

6/10 - 괜찮아요

William

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello William, We appreciate you staying with us. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to welcome you back in the future for an improved experience.

2/10 - 너무 별로예요

Banessa

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Banessa, We're sorry to hear that you weren't completely satisfied with your stay. Please don't hesitate to reach out to us directly with any feedback you may have so that we can address your concerns. We value your experience and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Nelson

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Nelson,We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Diamond

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Diamond,We are joyful to hear you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future for another exceptional stay!

2/10 - 너무 별로예요

Cassandra

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to move rooms twice. toliet sink not working... Staff knows no english worst experience
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Cassandra, We apologize for the inconvenience you faced during your stay. We appreciate your feedback and will address this with our team to ensure a better experience for all guests in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Jason

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jason,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic visit.

10/10 - 훌륭해요

Diamond

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Diamond,We are amused that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Diamond

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Diamond,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are thrilled to hear that you had a great experience. Should you have any additional feedback or comments, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another exceptional stay.

2/10 - 너무 별로예요

Christopher

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing itvwas crap and the staff were crap
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Christopher,Thank you for sharing your feedback with us. We regret to hear that you had a disappointing experience during your stay. We always aim to provide exceptional service to our guests, and we apologize if we fell short of your expectations. Your comments will be reviewed internally to identify areas for improvement.

8/10 - 좋아요

Sharmain

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Sharmain,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a great experience with us. If you have any further comments or suggestions, we would love to hear from you. Please feel free to reach out to us at any time. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Khiem

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Khiem, We're sorry to hear that your experience at our hotel fell short of your expectations. We truly value guest feedback, so please reach out to us directly so that we can address any concerns you may have had. We strive to provide excellent service to all our guests, and we hope to have the opportunity to exceed your expectations in the future.

8/10 - 좋아요

Victor

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Victor,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please reach out to us directly so we can address them. We hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Victoria, We appreciate you taking the time to rate your recent stay at our hotel. We apologize for any shortcomings you experienced during your visit. We would encourage you to reach out to our hotel directly to provide more details about your stay, as we value your feedback and would like the opportunity to address any concerns you may have had. We hope to have the chance to provide you with a better experience in the future.

8/10 - 좋아요

William

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello William,Thank you for staying with us! We appreciate your rating and hope that you had a pleasant experience during your stay. If you have any specific feedback or concerns, please feel free to reach out to us directly. We value your input and would love to hear from you.

2/10 - 너무 별로예요

Victoria

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Victoria, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to reach out to our hotel so we can address any issues you encountered. We strive to provide a satisfactory experience for all our guests.

2/10 - 너무 별로예요

Jillian

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The floors were sticky and the comforter had holes.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Jillian, Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the condition of the floors and comforter. We appreciate your input, and rest assured, we will address these concerns with our housekeeping team to ensure a better experience for our future guests.

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 8일
Hello Martin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

mary

좋아요: 편의 시설/서비스
Katrina had the room very clean. The evening and the night shift desk people were very kind and help me with directions and just we’re friendly. I would recommend your motel and stay there next trip. Thank you.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello mary,Thank you for your kind words about our clean rooms and friendly staff. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Dear Guest,Thank you for choosing our hotel for your stay! We're delighted that you had a wonderful experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

4/10 - 별로예요

Vernon

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Vernon,We're sorry to hear that your recent stay at our hotel was not up to your expectations. We value your feedback and invite you to reach out to us directly so we can address any specific concerns you may have had. We strive to provide exceptional service and will do our best to rectify any shortcomings. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Luke

답변 제공: Manager 님, 2024년 1월 13일
Hello Luke,We're sorry to hear that your stay at our hotel was not perfect. We encourage you to reach out to us directly so that we can address any issues you may have experienced. We value your feedback and hope to have the opportunity to improve your future stays with us.

2/10 - 너무 별로예요

Jamie 님, Coasta Mesa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Jamie,We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly so that we can address any issues you may have encountered. We value your feedback and would like the opportunity to improve your future stays.

10/10 - 훌륭해요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Arlene,We are thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional service and it's great to know that we exceeded your expectations. Your positive experience is our utmost priority. Please do not hesitate to reach out to us if you have any further feedback or if there is anything else we can do for you in the future.

6/10 - 괜찮아요

Sam

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Sam, Thank you for staying with us. If there is any specific feedback you would like to share about your recent stay, please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back again in the future.

2/10 - 너무 별로예요

Nabila

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Nabila, We apologize for the disappointing experience you had at our hotel. We would greatly appreciate it if you could please reach out to us directly to provide more details about your stay, so we can address any concerns or issues you may have encountered. We value your feedback and would like to make things right for you.

8/10 - 좋아요

Hossein

2023년 11월에 6박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Hossein,We appreciate you taking the time to rate your recent stay with us. If you have any specific feedback about your experience, we kindly ask that you reach out to us directly so we can ensure we address any concerns. We value your opinion and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Lauren

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Lauren,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience during your visit. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

LOURDES

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello LOURDES,Thank you for sharing your feedback with us. We appreciate your positive rating. Should you have any further concerns or if there's anything we can assist you with, please feel free to contact our management team directly. We value all guest experiences and continuously strive to provide the best service possible.

10/10 - 훌륭해요

Walter

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Walter,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an superb experience with us. If you have any further feedback or if there is anything we can do to make your next stay even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your high rating and are delighted to hear that you had such a fantastic experience at our hotel. We strive to provide exceptional service and amenities to all our guests, and we are thrilled to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

nobuyuki

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
タオルなど備品が汚れています。
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello nobuyuki, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the state of the towels and other amenities. We appreciate your feedback and will share it with our housekeeping team to ensure improvements are made. We strive to provide a clean and comfortable experience for all our guests.

10/10 - 훌륭해요

Timothy

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Timothy,Thank you for your excellent rating! We appreciate your feedback and are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and are delighted to know that we succeeded in meeting your expectations. We hope to welcome you back soon for another outstanding stay.

10/10 - 훌륭해요

Suneer

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Suneer,Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. We appreciate your kind words and hope to welcome you back again in the future.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Michael,Thank you for your exceptional rating! We are thrilled to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon!