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웨스틴 레스턴 하이츠 여행 후기

4 out of 5
웨스틴 레스턴 하이츠
11750 Sunrise Valley Dr, Reston, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 626개" "
평점 8 - 좋아요. 1000개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 75개" "
평점 4 - 별로예요. 1000개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

kyungmok

2022년 9월에 1박 숙박함
답변 제공: Sergey Honiyan 님, 2022년 9월 9일
Hello Kyungmok, thank you so much for your positive score. We appreciate the feedback and hope to see you again when your travels bring you to our area again!

2/10 - 너무 별로예요

CHUL HO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 9박 숙박함
답변 제공: Julie W. 님, 2018년 7월 15일
Good Evening, Thank you for providing your feedback. We are sorry to see that you did not enjoy your stay with us. If there is anything we can do for you or if you would like to provide more feedback, please do not hesitate to reach out to the hotel. Warm Regards, Julie Welch Director of Front Office

10/10 - 훌륭해요

Hanjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
모든게 좋았는데 얘 밥먹일려고 전자랜지를 찾았는데 없어서 주변 호텔까지 갔어요 이거 빼면 Good ~~
2017년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
깔끔하고 편안한 분위기, 가격도 무난

2/10 - 너무 별로예요

Stephanie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Yesenia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, staff were very friendly, rooms were very clean and comfortable, staff gave us extra towels. Gym 24 hr and they have a pool. Walking distance to some restaurants and 10 min drive or less to Target. Area is very nice. Parking garage is an easy ride using elevator and garage is very well lit. Overall felt safe
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

alan 님, rockford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and quiet
2024년 4월에 4박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here prior to a flight back to Dublin, flights were cancelled due to storms so we spent an extra 2 days here. Staff are really friendly and helpful. Great value hotel, food and drinks excellent. Midway between Dulles airport and downtown. We really enjoyed the shops and restaurants in Reston (Market Square). Thank you!
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No microwave in rooms
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal location, gorgeous area with great restaurants close by
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value hotel, close to the airport and 35mins from the city. We received a brilliant, friendly welcome on arrival, you really made us feel special! Thank you!
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 - 훌륭해요

Marlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Welcoming front desk. Quick response to requests.
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our responsive service. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

SUNG

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Tamara 님, Woodbridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was amazing, however they only give one wash cloth for two people. We called the front desk for an additional wash cloth but the only gave us hand towels and bath towels and they didn't have any more wash clothes. Thiscwas the only bummer thing.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Sifan 님, AUSTIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Celia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Consistently delivers a great experience
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

John

2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean & smelled good, nice staff
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Westin always delivers a beautifully designed, comfortable experience. The Westin at Tysons had Starbucks coffee in the room, this one did not, but the coffee was still great and there was free coffee in the lobby in the morning. Parking was a bit strange, but there appeared to be a free deck somewhere connected to the property - i found street parking, fortunately.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

8/10 - 좋아요

Lynne et Alain

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jasmine 님, Parkville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Galina

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Lorenna

NA
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Aynalem

2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Eugene

2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Brianna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, really enjoyed my stay
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 - 괜찮아요

Jessica

가족 여행
Rooms not well Taken care of
2024년 2월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

10/10 - 훌륭해요

Mechelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and great staff. We will definitely stay here again
2024년 2월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

danny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only disappointment was pay for parking. Somewhat misleading on website. Customer MUST be observant to discern that it is PAY for parking EXTRA. A little sneaky
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

William

Very nice hotel.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire property is lovely and in excellent condition! The front desk people were amicable! We had a great stay!
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! It’s spoiled me to other properties, and I’ll plan to stay here anytime I’m in the area.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Minney

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

2/10 - 너무 별로예요

Mirwais

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you for taking the time to share your rating with us. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.

8/10 - 좋아요

Jasjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Courtne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was amazing. The room was clean and comfortable.My kids enjoyed the pool while i enjoyed the jacuzzi. There was hot cider in the lobby which was absolutely satisfying. My only issue was the air/heat. The room got really stuffy at night and the air would not stay on. I give my stay an 8/10.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

SAMANTHA

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Nabil

2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Irim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Reyna

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Teyna

Everything is good
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful and welcoming ... Hotel was posh and clean :)
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Jose

2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Tyrone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and Hot tub was nice, room was very clean.
2023년 12월에 1박 숙박함
답변 제공: Sergey H 님, 2024년 1월 5일
Hello Tyrone,Thank you for the review of our property. We hope to see you again in the near future!

10/10 - 훌륭해요

Tyrone

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sergey H 님, 2024년 1월 5일
Hello Tyrone, Thank you for the positive feedback of our hotel. We hope to see you again in the near future!

10/10 - 훌륭해요

AN H 님, Herndon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Sergey H 님, 2024년 1월 5일
Hello An, Thank you for the positive feedback of our hotel. We hope to see you again in the near future!