숙박 시설 정면
예약 가능 여부 확인

트래블로지 바이 윈덤 프레더릭스버그 여행 후기

2.5 out of 5
트래블로지 바이 윈덤 프레더릭스버그
5316 Jefferson Davis Hwy, Fredericksburg, VA

이용 후기

4.4
평점 10 - 훌륭해요. 736개 이용 후기 중 52개" "
평점 8 - 좋아요. 736개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 736개 이용 후기 중 134개" "
평점 4 - 별로예요. 736개 이용 후기 중 142개" "
평점 2 - 너무 별로예요. 736개 이용 후기 중 322개" "

4.6/10

청결 상태

5.6/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.2/10

친환경

이용 후기

10/10 - 훌륭해요

Keshon

2024년 3월에 5박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2024년 4월 5일
THANK YOU FOR THE REVIEW. BOOK WITH US AGAIN SOON

8/10 - 좋아요

Donna

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Debbie and all the other members of the office staff were very pleasant and helpful
2024년 3월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2024년 3월 26일
Thank you for your review

6/10 - 괜찮아요

Keshon

2024년 3월에 5박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2024년 3월 17일
THANK YOU FOR YOUR REVIEW

10/10 - 훌륭해요

Keshon

좋아요: 직원 및 서비스
Debbie was very nice and professional checking me in, always excellent service.
2024년 2월에 5박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2024년 3월 3일
THANK YOU VERY MUCH FOR YOUR REVIEW

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2ND Worse Hotel Stay in my 62 year life.
Not good other than I felt " Sorry and very tired after laying family wreath at Arlington Memorial today. Drive 388 miles to get to this establishment. No key access , I was informed after room purchase . THIS MOTEL STINKS AND IS VERY POORLY MAINTAINED. I AM DISABLED and property was a nightmare.
2023년 12월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2024년 1월 30일
We thank you for your review and we are addressing it. Thank you for being a return guest and as always pets are welcome with a fee

10/10 - 훌륭해요

Zecarias

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2024년 1월 30일
Thank you for your review

10/10 - 훌륭해요

Cammi

2023년 11월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2024년 1월 30일
Thank you for your review

2/10 - 너무 별로예요

Alanna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was horrifying! My brother paid for us to move to the Holliday Inn express for our second night so we could get out of there!
2023년 11월에 2박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 11월 25일
I AM VERY SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD ON ADDRESSING YOUR REVIEW,PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

4/10 - 별로예요

Raymond

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and outdated, moldy
2023년 9월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 9월 27일
I AM SORRY TO HEAR ABOUT YOUR STAY,WE ARE WORKING HARD TO ADDRESS YOUR REVIEW,PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Donald

별로예요: 숙박 시설 상태 및 시설
This place is disgusting. Full of roaches. I wouldn’t recommend this place to anyone
2023년 9월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 9월 19일
I AM SORRY TO HEAR ABOUT THIS WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 - 훌륭해요

Anthony

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very pleasant they made sure my stay was comfortable…Debbie and the property manager were very A tentative and made sure my stay was good
2023년 7월에 5박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 8월 11일
THANK YOU VERY MUCH FOR YOUR REVIEW BOOK WITH US AGAIN SOON

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
What a dump!
The toilet seat bolts were so loose that I almost ended up on the floor. The Fossett in the bathroom was so loose that it wobbles around every time I turned the handle. One mattress was fine, but the other one was so hard and lumpy as to be completely on usable. This place is on my top. Three of the worst motel rooms I have ever stayed in in my entire life, and I am almost 80 years old. As my father used to say, cheap is cheap.
2023년 7월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2023년 7월 31일
I am sorry to hear your stay with us, We on working hard to address your review. Please give us another try with your booking needs

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No privacy, bugs,
2023년 7월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2023년 7월 29일
I am very sorry to hear about your stay this time, We are addressing your review, Please book with again soon Miss Pouncey

8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everyone is very friendly and the rooms are clean.
2023년 7월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2023년 7월 22일
Thank you for your review

8/10 - 좋아요

Gary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2023년 7월 21일
Thank you for your review,Stay with us again soon

2/10 - 너무 별로예요

Miranda

2023년 7월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 8월 11일
THANK YOU FOR THE REVIEW, CAN YOU PLEASE COME PAY FOR THE TV THAT YOU BROKE IN THE ROOM, AND SORRY YOU ARE NOT HAPPY WITH OUR PROPERTY, WE DON'T ALLOW DRUG DEALING HERE

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was pleasant and Debbie at the front desk was very polite and made sure I had all I needed
2023년 6월에 5박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 7월 7일
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

10/10 - 훌륭해요

Scott

2023년 6월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 6월 24일
THANK YOU FOR YOUR REVIEW

8/10 - 좋아요

Raeshwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff checking in was absolutely amazing courteous and very respectful. Debbie made me feel like I was staying at a home away from home.
2023년 6월에 2박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 6월 13일
THANK YOU VERY MUCH FOR STAYING WITH US AND YOUR KIND WORDS. STAY WITH US AGAIN WITH YOUR BOOKING NEEDS

4/10 - 별로예요

MICHAEL

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
NOT VERY CLEAN FALLING APART DOORS BROKEN YOU NAME IT ROUGH
2023년 6월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 6월 5일
I AM SORRY TO HEAR ABOUT THIS, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Lilly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 6월 6일
THANK YOU FOR YOUR REVIEW

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom door is covered in black dirty handprints - If not a replacement door, a coat of paint!!! Cigarette hole in blankets on one bed. The cover on other bed has dried blood on it once the blankets were turned fown. Place DEF needs better signage near end of entrance to make finding the pace - especially after dark - much easier!
2023년 5월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2023년 5월 27일
Thank you for your review, We are working hard to address this.Please give us another try with your booking needs. And thank you again for staying with us for 2 nights

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 5월 22일
SORRY TO HEAR ABOUT YOUR STAY WITH US. WE ARE ADDRESSING YOUR REVIEW. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

David 님, Charles City

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not stay there again.
2023년 4월에 2박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 5월 5일
I AM SORRY TO HEAR ABOUT THIS BUT GLAD WE MADE IT RIGHT BY GIVING YOU A FULL REFUND

2/10 - 너무 별로예요

Augusta

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2023년 4월 3일
I AM SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW, GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Tyler

2023년 1월에 1박 숙박함

8/10 - 좋아요

Thomas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 12월 9일
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

2/10 - 너무 별로예요

Gabe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Door lock stopped working after a couple of nights there, had to be moved to another room with all of my stuff still locked in the other room. Was never compensated for this issue, as they claim they don’t give out refunds. Room smelled like dogs and cigarettes. There was white dog hair everywhere on the floor and the covers. Save your money and time, don’t stay here!!
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 12월 4일
SORRY TO HEAR ABOUT YOUR STAY, WISH YOU WOULD HAVE LET THE FRONT DESK KNOW OF THE ISSUES. THANKS FOR STAYING A TOTAL OF 6 DAYS. SORRY YOUR KEY DIDNT WORK AT 3:30AM BUT WAS HAPPY TO GET YOU BACK IN FRIST THING THAT MORNING.

2/10 - 너무 별로예요

teresita

별로예요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting place
It was absolutely disgusting. Burn holes in the sheets, DUCK TAPE holding the door shut???? I was horrified that this place is even OPEN. The toilet was cracked, the whole room REAKED of smoke. It was absolutely sick.
2022년 10월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 10월 9일
SORRY TO HEAR ABOUT YOUR STAY WITH US WE ARE WORKING HARD TO ADDRESS THIS MATTER. PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My stay was good. Check in was no problem. The room was clean but the light switches need to be tightened or checked. Some maintenance needs to be done.
2022년 9월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 9월 11일
THANK YOU FOR YOUR REVIEW STAY WITH US AGAIN SOON

6/10 - 괜찮아요

Daniel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap place to stay
We really just needed a couple hours of sleep before we were back on the road. It for the purpose we had a bed to sleep in and showers. Rooms were dated and dirty.
2022년 9월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 9월 9일
I AM SORRY TO HEAR ABOUT YOUR REVIEW WE ARE WORKING HARD TO ADDRESS THIS. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

aida

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place to stay
Cant complain much considering what I paid for the room, bed was very hard and uncomfortable, pillows were a joke, no tissue paper, container empty, comforter had a tear, iron in room but no ironing board. Would rather pay mire money somewhere else, hotel I ysually stay in when in VA had no vacancies, will never stay there again
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 8일
Thank you for your review. We are working hard to address your concerns. Please give us another try next time you are back in Virginia.

4/10 - 별로예요

Yasmin 님, orlando

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Address is incorrect on Expedia, hotel sign not visible, no handicap accessible, rooms are stained,beds burnt, no fridge for the drinks, towels very small
2022년 7월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 8월 1일
I AM SORRY TO HEAR ABOUT YOUR REVIEW WE ARE WORKING HARD TO ADDRESS THIS. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 - 훌륭해요

Tiffany

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its very quiet
2022년 7월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 7월 28일
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

4/10 - 별로예요

Joaquin

별로예요: 청결 상태, 편의 시설/서비스
Carpet smells bad
2022년 7월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2022년 7월 27일
I am sorry to hear about your stay with us, We are working hard to address this, Please give us another try with your booking needs

2/10 - 너무 별로예요

MacAllen

단체 여행, 연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The address given to my on your website for where the hotel was not only incorrect it directed me an hour north of the actual location and I was in a different state then I needed to be. When I called they said I was the third person that night with the issue. I had already been in the road for over 12 hours. This mistake cost me time and money. Never again.
2022년 7월에 1박 숙박함
답변 제공: Garden Inn South 님, 2022년 7월 23일
This is correct, in which we are very sorry with the confusion. As of Jan 1st, 2022 the state changed the highway name from Jefferson Davis to Patriot Hwy, its taking longer for companies, and rural routes to catch up on the new change

6/10 - 괜찮아요

Marsha

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great price
Just ran down , dead rouches, holes in the bed spreads , clean bedding and towels! They try ! Good price ! Get what you pay for ! Super nice staff
2022년 7월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2022년 7월 14일
I am sorry to hear about your stay with us, We are working hard to address this, Please give us another try with your booking needs

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
c’est le Pire hôtel que nous avons été. Nous avons quitté pour un autre hôtel tellement que c’était insalubre
2022년 7월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 7월 14일
SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay elsewhere
Hard to find location in the dark without a sign. Doors were not secure in the room because they have been kicked open and haven’t been repaired since. Filthy carpet. Noisy neighbors all night. Poor sleep and overall terrible experience.
2022년 6월에 1박 숙박함
답변 제공: GARDEN INN SOUTH FRONT DESK STAFF 님, 2022년 6월 27일
SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smoky with Bugs
Room smelled extremely strongly of smoke, so much so that my hair smelled like smoke the next day, Bugs crawling on the floor in the bathroom. Extremely rundown and gross. Mattress was terrible, pillows were tiny and lumpy. We debated whether it would be better to sleep in our car,
2022년 6월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 6월 24일
THANK YOU FOR WRITTING A REVIEW WE ARE ADDRESSING YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

8/10 - 좋아요

Estela

2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 5월 25일
THANK YOU FOR THE REVIEW I AM SORRY TO HEAR ABOUT YOUR STAY WITH US, WISH YOU WOULD HAVE LET THE FRONT DESK KNOW THAT SOMETHING WASNT RIGHT FOR YOU AND WE WOULD HAVE FIXED IT RIGHT THEN, ALSO THANKS FOR STAYING A TOTAL OF 5 NIGHTS WITH US

2/10 - 너무 별로예요

Mary

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 4월에 1박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 5월 6일
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Tre

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel door will not open so they told me I was not allowed to get into the room to retrieve my medication that I really needed and I’m a diabetic they then called the police on me to try to get me with breaking an entering because I went through a side piece that was open beside the AC the police told him I didn’t break anything so they couldn’t charge me with breaking an entering
2022년 4월에 1박 숙박함
답변 제공: post 님, 2022년 5월 28일
This is a fake and false review

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The Garden Inn in Fredericksburg VA
The Garden Inn was conveniently located near the highway and to restaurants. The room was not very good. It smelled of stale smoke. The quilts has cigarette holes. The refrigerator did not work and there was no microwave.
2022년 4월에 3박 숙박함
답변 제공: GARDEN INN FRONT DESK STAFF 님, 2022년 4월 29일
THANK YOU FOR WRITTING A REVIEW WE ARE ADDRESSING YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 - 너무 별로예요

Sherryll

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt very unsafe
2022년 4월에 1박 숙박함
답변 제공: Garden Inn Front Desk Staff 님, 2022년 4월 25일
I am sorry to hear about this review but our records do not show that you stay at our hotel, When booking your next room give us a try