2/10 - 너무 별로예요
Mami
연인과의 여행
2024년 4월 16일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs!! Bedbugs!! BEDBUGS!! Do NOT stay here!! I stayed in room 145 and woke up around 1:30 AM to two bites and bedbugs crawling on the bed and on my pillow! I went to the office to ask for a refund, but he said he couldn’t give me one until the morning when the manager is in. There was a lady and a man sitting at the lobby, chilling. I asked if they were staying there, and they said they worked there. I showed them the video footage of the bedbugs, and the lady had the audacity to admit that they knew about the bed bug problem in that room for a while! She even said they keep booking that room to people, knowing there are bedbugs! I called them the next morning for my refund, and the manager gave it to me, admitting they brought lab testing to find bedbugs. But with what the lady said the night prior, it's clear they knew about the bedbugs all along and just didn't care!
Mami
2024년 4월에 1박 숙박함