스위트, 침대(여러 개), 금연 | 책상, 다리미/다리미판, 간이 침대, 무료 WiFi
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컴포트 스위트 메릴빌 - US 30 근처 여행 후기

2.5 out of 5
컴포트 스위트 메릴빌 - US 30 근처
1344 E 83rd Ave, Merrillville, IN

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 338개" "
평점 8 - 좋아요. 1000개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 147개" "
평점 4 - 별로예요. 1000개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 107개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

kiyoung

좋아요: 직원 및 서비스

8/10 - 좋아요

Breyon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.I will be returning one day
2024년 4월에 1박 숙박함

8/10 - 좋아요

Divyaraj

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was good! Pool could have been better managed and cleaned.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Landon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff made this place! At first I was a little unsure. The tub had a little scum on the floor, there wasn’t any shampoo, and check-in took longer than average. But the front desk staff were cute in their interactions with my daughter, someone immediately came to show me how the shower worked when I couldn’t figure it out, and then there was the breakfast. Possibly the best free hotel breakfast I’ve had. In addition to the variety of options, the employee in charge cleaned the tables as soon as they were vacated and made sure there was plenty of batter in both waffle machines, even 10 minutes before breakfast hours ended. That was truly impressive, considering most hotels seem to be cleaning up fifteen minutes before their posted hours. I’d go back if I’m ever in the area.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jamiel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Quaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Brianna

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 3월에 2박 숙박함

8/10 - 좋아요

Deondra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff were nice. I didn’t like the space in the doorway you could se straight out into to hallway with the door closed.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Binh 님, silver spring

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was probably one of the worst Comfort Suites I’ve stayed in. Check in was awful. I booked a 2 queen rm for 5. They gave me a King, then told me I had to pay extra even though I showed my reservation. Shady business tactics. Expedia credited my account to make it right. Rooms were a bit dirty. Bed was lumpy. Hot-tub had stuff floating in it. Ugh.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kaelob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Greg

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets on our bed are dirty, the TV only carries 12 channels, the room looks like it was not fully remodeled and is in disarray. I would not recommend this hotel to anyone to stay at.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Matthew

2024년 3월에 1박 숙박함

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Curtis

가족 여행
Great staff
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kevin

가족 여행
별로예요: 숙박 시설 상태 및 시설
The hot tub isn't working. The filter I used to pick a property was... Hot Tub. I assume there will be a partial refund.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jeremiah

I will not stay here again. Clean was horrible. Service was horrible.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Stacy

2024년 2월에 1박 숙박함

8/10 - 좋아요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함

4/10 - 별로예요

Kyle

가족 여행
The rooms were not clean. There was a fresh white stain on the carpet. Where art was removed in the walls you could see the outlines. Party decorations were still partially taped to the walls of the room
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

L

6/10 - 괜찮아요

HERMAN 님, Pontiac

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The Rooms condition was NOT pleasant
2024년 2월에 2박 숙박함

8/10 - 좋아요

Julianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good effort , great staff, could use improvements
Very nice staff They are clearly trying hard It’s clean but could use detailing Pool was nice Fitness center needs a lot of work done …don’t plan on a workout 😞 Small detail - coffee is usually bad a hotels. Theirs is wonderful. Usually I go out to get good coffee. Glad to get it right here. Real cream - not artificial creamer is here and thats great too Huge breakfast buffet was very well done. The layout is really nice in room. Everything smells very clean but linens are old and worn I can see it’s a family or small business running it- instead of expecting more I only wish them success so they can order new linens, hire detail cleaners for rooms and common areas and upgrade fitness machines , add free weights or a Swiss ball and mats It’s very cheap - however …. It’s also very noisy all night right on the highway Maybe request an east facing room if you want more quiet. Bed was very squishy. I’m not sure if it’s how it is supposed to be or old…it was not comfortable for someone who prefers a very firm surface to sleep on
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kendoll

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Latisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and cozy
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Omotayo

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We didn’t even check in. The hotel was dirty. The staff was ridiculous! I cancelled within the 24 hr time period and they didn’t refund my money back. Instead they charged me for a night my family didn’t even stay. I would NOT recommend this hotel!!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Arlene

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Breakfast was limited and not well done.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lynett

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Peggy

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Sakiya

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함

8/10 - 좋아요

Saul

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Everything is fine for the money you pay. However, they do need a little cleaning in the pool area. More Healthy options in the breakfast, we stay 2 nights everything was ok.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Marta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jillian

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Benson

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it did have some trash around the property inside was great and felt safe
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk guy was very rude when we arrived Friday and Saturday and acted like it was too much to help us. Everyone else was great and very helpful. Pool and hot tub was good. They are both are heavy with salt. Breakfast was good. The are around the hotel was nice and lots for food place.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Mohammed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 28일
Dear Mohammed,Thank you for staying with us and taking the time to share your experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Herman PatelGM

6/10 - 괜찮아요

ANGEL

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Probably wont stay again.
Upon check-in the male associate was extremely rude and wouldnt listen to what I was saying. House keeping does not do a good job cleaning rooms. Toilet doesnt work well and when you ask to have someone to come fix it the reply is you can do it yourself. You werent allowed to change the tv in lobby from news to watch the big football game as a group. Breakfast food was cold. Took the associate forever to get us pool towels.
2023년 10월에 2박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 28일
Dear Angel,Thank you for staying with us and taking the time to share your experience.We're sorry for not being able to meet your expectations completely. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Herman PatelGM

8/10 - 좋아요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean & friendly but could use minor improvements
Front desk staff was friendly and our room was clean and comfortable. A lamp in the "living room area" didn't work and we couldn't hear any audio on some TV channels and some were fuzzy and hard to see. The breakfast layout had a lot of options but the sausage on the second morning made my fiance sick unfortunately. Overall, we would return but the room maintenance could be improved.
2023년 10월에 2박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 18일
Dear Alejandra,Thank you for staying with us and taking the time to share your experience.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Herman PatelGM

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Not the worst but not the best
Our room was okay, it wasn't filthy but wasn’t the cleanest either. The bathroom had only 2 towels and were out of clean ones when asked for more. The breakfast was very limited.
2023년 10월에 2박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 18일
Dear Guest,Thank you for staying with us and taking the time to share your experience.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Please include your name in the future reviews so that we would identify the room number and address the issues raised. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Herman PatelGM

10/10 - 훌륭해요

Brian

2023년 10월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 18일
Dear Brian,Thank you for staying with us and taking the time to share your experience.We're happy to know that you had a very comfortable stay and sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Herman PatelGM

2/10 - 너무 별로예요

Rakia

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 18일
Dear Rakia,Thank you for staying with us and taking the time to share your experience.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Herman PatelGM

8/10 - 좋아요

CHARLES 님, Jenks

2023년 10월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 28일
Dear Charles,Thank you for staying with us and taking the time to share your experience.We're happy to know that you had a comfortable stay. Your positive feedback is sincerely appreciated and will serve as an encouragement to our team to provide exceptional services to our guests. Looking forward to welcoming you back soon.Thanks and regards,Herman PatelGM

10/10 - 훌륭해요

Malinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 10월 7일
Dear Malinda,Thank you for staying with us and taking the time to complete our online survey regarding your recent stay at Comfort Suites Merrillville near US 30.We're happy to know that you had a very comfortable stay. We sincerely appreciate and value your feedback. Your positive review will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!Sincerely,Herman PatelGM

6/10 - 괜찮아요

Camela

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had alright experience. My family arrived and checked in and was given our room key. Upon entering into the room I noticed that it was a single bed and I had reserved a double bed. Went back to let the service clerk know and he proceeded to say that I only paid for a single bed, and that I needed to pay more for double bed. Why when I made reservations for a double. That didn’t make sense. So after going back and forth he finally gave me a room with double beds. Went to that room and OMG!!!…and it was under construction. Dust all in the bathroom on the counters and a huge mirror leaning against the wall. Went back down to the front desk and asked for my money back. He stated he couldn’t because the manger was the only person who could give the refund and he wasn’t there. I asked if he could contact the manger so he could come and give the refund. So he said no no I can make it right and he gave us a family room. So we was satisfied with that. But the room was clean but the air conditioner was loud. Breakfast was ok. It was an ok experience. I won’t stay here again.
2023년 9월에 2박 숙박함
답변 제공: Herman Patel 님, 2023년 9월 30일
Dear Camela,Thank you for staying with us and taking the time out to share your experience.We're sorry for not being able to meet your expectations completely. We are updating our rooms with brand new furniture, lights and mirrors and one of the rooms were left incomplete. We sincerely apologize for the unhappy experience you had during check in and the front desk person had upgraded your room to a family suite for no extra charges. Your business is very important to us and hope you will give us another opportunity to host you better. Thanks and regards,Herman PatelGM

2/10 - 너무 별로예요

Katina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property wasn't cleanliness and the blankets on the beds was not clean
2023년 9월에 1박 숙박함
답변 제공: Herman Patel 님, 2023년 9월 23일
Dear Katina,Thank you for staying with us and taking the time to share your experience.We're sorry for not being able to meet your expectations completely. Once you had reported that you were unhappy about the room, we had upgraded your room to premium family suite. We will be using your feedback to make improvements. Look forward to welcoming you back. Thanks and regards,Herman PatelGM