외관

컨트리 인 & 스위트 바이 래디슨, 미시간 시티, 인디애나 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 미시간 시티, 인디애나
3805 North Frontage Road, I-94 & Hwy 421, exit 34B, Michigan City, IN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 344개" "
평점 8 - 좋아요. 1000개 이용 후기 중 348개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 175개" "
평점 4 - 별로예요. 1000개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 50개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jai yuel 님, Orland park IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cold whirlpool water temperature
Over all very nice and clean place to stay.. One thing that I didn't like was the water temperature for pool... Pool itself was cold but not only that whirlpool water was way too cold to enjoy it...
답변 제공: Roger Sharma 님, 2015년 12월 8일
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

6/10 - 괜찮아요

Kathleen

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
Close proximity to what was the purpose of our trip
2024년 4월에 3박 숙박함

8/10 - 좋아요

Genelle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ricardo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Amber 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was super easy to get checked in. I like how close the hotel is to Wal-Mart, gas stations, and restaurants.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

ROGER

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

blair

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and location
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 편의 시설/서비스
Front desk staff was friendly
2024년 2월에 1박 숙박함

8/10 - 좋아요

Erica

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful and my room was very nice. The horse play in the pool area was with the father throwing the kids in the pool and splashing everywhere wasn't addressed by front desk staff. I feel that was unacceptable and unsafe for the children. The breakfast was not that great. They need more cereal, and fruit selection as well as hot food selections.Other then that I definitely recommend this hotel
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It has a pool.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

blair

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Everything was perfect except the rude night clerk
2024년 2월에 1박 숙박함

8/10 - 좋아요

Ananda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The stay was nice. They need to update they’re headboard , other than that it was nice.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Regina

The sink in the bathroom was not working,water was staying in .
2023년 12월에 2박 숙박함
답변 제공: Alix 님, 2024년 1월 9일
On behalf of our entire staff at Country Inn & Suites by Radisson, Michigan City, IN - IN461 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with your sink with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Alix 님, 2024년 1월 5일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Alix 님, 2024년 1월 5일
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Michigan City, IN - IN461. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

2/10 - 너무 별로예요

javina

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The check in experience was below subpar. The attendant at the desk was extremely unprofessional and rude. I was truly disappointed that my weekend get away started off on such an unpleasant note. The attendant was so rude that I actually feel uneasy about leaving my items in the room not knowing what the attendant could do. I suggest that Amber the manager get some additional customer service training.
2023년 12월에 1박 숙박함
답변 제공: Alix 님, 2024년 1월 5일
On behalf of our entire staff at Country Inn & Suites by Radisson, Michigan City, IN - IN461 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you experienced with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
happy travels
The woman at the front desk was excellent!! Very kind and helpful, pleasant, and attentive.
2023년 12월에 1박 숙박함
답변 제공: Alix 님, 2023년 12월 30일
Thank you very much for taking the time to let us know about your stay with us. We appreciate your kind words and are very happy that we could accommodate you. I am glad to hear that our staff facilitated a great experience, I will make sure to pass along your kind words to all of our staff. We hope to continue to provide great experiences for you in the future!

6/10 - 괜찮아요

MOHAMAD

가족 여행
좋아요: 청결 상태, 객실의 편안함
That was a terrible breakfast over two-day stay. The worst I’ve ever had. No eggs, not even boiled. No bagels, no muffins, no cream cheese nor peanut butter spread. Fruits were to the bare minimum of few apples and a couple of bananas. They had ketchup but for what? Not any type of potatoes were provided. Only biscuits and grits, few slices of white and wheat bread. The pool was so cold. I know it’s winter but a couple of degrees more to be able to swim comfortably. The hot tub wasn’t even hot. No near that. It was just warm enough to sit in it instead of the cold swimming pool.
2023년 12월에 2박 숙박함
답변 제공: Alix 님, 2023년 12월 11일
Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see that the breakfast prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Country Inn was great!
All went very well. Nice, clean, well kept hotel. Great breakfast too!
2023년 12월에 1박 숙박함
답변 제공: Alix 님, 2023년 12월 10일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again!

10/10 - 훌륭해요

Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an easy registration and breakfast was great… quiet too. Only sort of down is the GPS doesn’t have the street it us located on… so no directions to it were available… probably my car’s fault though! Will buy a Garmin next time
2023년 11월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 11월 28일
Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

6/10 - 괜찮아요

Willie

연인과의 여행
좋아요: 편의 시설/서비스
My room had knats and flies in it. I told the front desk about it upon leaving.
2023년 11월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 11월 15일
Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room. Your feedback helps us prevent situations such as this in the future.

8/10 - 좋아요

Shannon

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the most part we had a great stay, the only issue we had is that the air conditioner/heater smelled a little musty and we both got sore throats and a cough from it. We were right inside from the unit and saw mold growing on it outside.
2023년 11월에 2박 숙박함
답변 제공: Roger S. 님, 2023년 11월 8일
Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the cleanliness of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The pool was really cloudy and dirty on the bottom. Not kept up. The staff were really really friendly and nice. Made checking in easy and simple late at night.
2023년 10월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 11월 2일
Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the cleanliness of the pool prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 10월 31일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front people were great. The breakfast wasn't awesome but I wasn't expecting much.
2023년 10월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 10월 21일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

10/10 - 훌륭해요

Roger 님, Portage

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room is spacious and clean. Breakfast was good. It would be better if you provide eggs and sausages. Very nice stay at the facility!
2023년 9월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon.

10/10 - 훌륭해요

Jerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and friendly staff
2023년 9월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for your review of our hotel. I am delighted to hear that you found our hotel to meet your standards and our staff to be friendly!

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for taking the time to let us know about your stay with us. We appreciate your kind words and are very happy that we could accommodate you. We will make sure to pass along your kind words to all of our staff. We hope to see you again in the future.

2/10 - 너무 별로예요

kent

2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room.Your feedback helps us prevent situations such as this in the future.

8/10 - 좋아요

John 님, Westminster

2023년 8월에 4박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for your review of our hotel. I am delighted to hear that you found our hotel to meet your standards and our staff to be friendly!

10/10 - 훌륭해요

Kenneth R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for your review of our hotel. I am delighted to hear that you found our hotel to meet your standards and our staff to be friendly!

8/10 - 좋아요

Daniel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No Muffins, No Doughnuts, No sweets of any kind. I asked at the desk and he said that they were not allowed to do so. I doubt that! The other items were...sausages(good), eggs(the kind from a box)... For paying the price we paid...you would expect more. Positive: Lady at check in PM was very good!! Room - good, too. Only real negative was the very disappointing so called breakfast.
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 23일
Thank you for taking the time to share your feedback with us. We appreciate your input and understand your concerns regarding the absence of muffins, doughnuts, and sweets during your stay.We want to assure you that our hotel is committed to upholding the high standards set by our franchise. While we understand that these items are enjoyed by many guests, our adherence to franchise standards ensures consistency and quality across all aspects of our service.Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Thungvilai

2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 9월 25일
Thank you very much for your review of our hotel. I am delighted to hear that you found our hotel to meet your standards and our staff to be friendly!

8/10 - 좋아요

Lauren 님, Fort Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and efficient front desk staff. All areas were clean and well stocked. Comfortable beds. Breakfast was lacking. Very few choices. The halls, check in area, breakfast area, all common spaces were incredibly hot. It felt like the a/c was broken and people were complaining and going outside to eat. The room a/c was fine. We’d stay here again as it was very convenient and they people were lovely.
2023년 8월에 2박 숙박함
답변 제공: Roger S. 님, 2023년 8월 12일
Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were ok for our one night. There could have been more choices for breakfast and a microwave in the breakfast room, even though there was one in the room.
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 7일
Thank you very much for taking the time to let us know about your stay with us. We appreciate your kind words and are very happy that we could accommodate you and your family. We will make sure to pass along your kind words to all of our staff. We hope to see you again in the future.

6/10 - 괜찮아요

Tina 님, Greensburg

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room needed some updating, but the bed was comfortable. The carpeting in our room was not clean upon arrival. The breakfast had one hot option, besides the waffle maker. The staff was friendly and responded to our needs immediately. I did not like the text messaging service, because it took 2 days to get a response. We had notified the front desk after waiting 2 hours to have a battery placed in our smoke detector, and she responded immediately with a new battery. We had someone show up 2 days later with a battery. This was a safety issue in the event of a fire. The door was difficult to open and had to be shoved open with my hip. The shelf in the bathroom was sagging, and my husband showed the man who brought the battery. He said he would fix it after we checked out. This was day 2 of our 5-day stay. We chose this hotel because we always have had a good experience, but we both were disappointed.
2023년 7월에 5박 숙박함
답변 제공: Roger S. 님, 2023년 8월 7일
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

10/10 - 훌륭해요

Johnathon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming atmosphere!
2023년 7월에 3박 숙박함
답변 제공: Roger S. 님, 2023년 8월 5일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, comfortable room.
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 5일
Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 7일
Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 5일
Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon.

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay at this hotel again. Would like a full refund
2023년 8월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 8월 3일
Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room. Your feedback helps us prevent situations such as this in the future.

8/10 - 좋아요

Darrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 7월 31일
Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

2/10 - 너무 별로예요

Jessie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very displeased with our stay…the bed had stains on the sheets, the handle in the shower was broken, our toilet would not flush right and overflowed, the pool was gross and had a film on it. Would not let my kids swim. There were people living in their cars at the front entrance. Do not recommend!
2023년 7월에 2박 숙박함
답변 제공: Roger S. 님, 2023년 7월 21일
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Roger S. 님, 2023년 7월 17일
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

10/10 - 훌륭해요

Wendy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was nice: scrambled eggs, sausage, yogurts, 3 cereal options regular cow milk only, oatmeal, waffle maker, toast, and juice. Coffee and hot tea. The rooms were very standard. Nothing fancy but clean and w a small fridge microwave were handy. The indoor pool was smaller but worked well for our 5 yr & 8 yr olds.
2023년 7월에 2박 숙박함
답변 제공: Roger S. 님, 2023년 7월 12일
It was a delight having you stay with us, and we thank you for your kind words shared on this forum. At our hotel, we strive to provide simple, uncomplicated convenience to our guests. We are delighted to observe your positive comments which I have shared with my Hotel team as your comments are a great source of motivation for all of us. We look forward to welcoming you again in your future visit to Michigan City.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not impressed
Door to hotel room would not shut without slamming. I always feel that if you have a king bed you should have king size pillows not pillows that are square.
2023년 7월에 1박 숙박함
답변 제공: Roger S. 님, 2023년 7월 8일
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the maintenance issues encountered, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.