외관

햄프턴 인 포티지 여행 후기

2.5 out of 5
햄프턴 인 포티지
6353 Melton Rd, Portage, IN

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 642개 이용 후기 중 252개" "
평점 8 - 좋아요. 642개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 101개" "
평점 4 - 별로예요. 642개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 22개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty, the pool looked disgusting. Trash can overflowing and scattered around side entry door. The breakfast at 830 am rubbery eggs over cooked, dry sausage, no juice machine broke, pastries were dry, coffee was good but no cream or 1/2 &1/2 only milk and its only there while breakfast is open. I question if sheets were changed or bed just remade. This hotel is not what I expect from Hampton and I would not stay here again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

HoffmanEstates

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Young

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
It was too dark to find the entrance.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Margaret

가족 여행
별로예요: 숙박 시설 상태 및 시설
There were projects going on, made it appear dirty
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Barbara

2024년 2월에 1박 숙박함

8/10 - 좋아요

Oluwa Kemi

좋아요: 청결 상태
2024년 2월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sheena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Karl

2023년 10월에 1박 숙박함

4/10 - 별로예요

Brenda

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Elevator was out without warning. We both have had our knees replaced. Way to hard to ho up to the 3rd flood using the stairs. Disabled couple came in after us same problem only he had a walker! They tried putting them on the 2nd floor!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient stop on my journey across the US
2023년 10월에 1박 숙박함

4/10 - 별로예요

Vidhyadhar

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a Hampton - pathetic receptionist and service
We checked in around 8 pm. When I asked the receptionist for a luggage cart, she said it wasn’t there in a one sentence answer and after that she hasn’t replied to any of my questions. My booking was already paid through hotels.com app but the hotel charged me again the same price. They said it was an incidental fee but it wasn’t. Mats in the front lobby and breakfast area are stinky and emitting bad odour. Half of the room where we stayed was vibrating all over the night. Not sure what it was. I wouldn’t recommend this hotel to anyone.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Shawn

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sylvia

가족 여행
별로예요: 숙박 시설 상태 및 시설
It’s old looking and not renovated. Doesn’t mean it’s dirty. It looks abandoned But what do you expect for the price, right? Pool was excellent and warm and clean with towels Breakfast was very good with good coffee. Rooms were very clean I’d stay again. Only bc of the price
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The first room we were given was missing the door security plate thus allowing the door to look unlocked. They changed our room and that door shut extremely hard due to the hinge being loose. We have stayed at this property on numerous occasions,and never gad any issues. I don't know if they are short on help but a screw driver would certainly go a long way into fixing some of these issues. We were extremely disappointed with these issues. The front desk staff was extremely apologetic and professional in dealing with our concerns. We will stay there again but will not return if these simpke issues throughout aren't resolved.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Craig

별로예요: 숙박 시설 상태 및 시설
No WIFI
WIFI did not work for entire stay. in 2023, being shut off from weather, road conditions, emails is not ideal
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

JUSTON

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Don

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first trip with our puppy. They had a large walking area for dogs. We did not hear any noise at night in our room . Everyone was cordial to the dogs. breakfast area was clean and the food was much better than most other places. The
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled and it wasn’t cleaned properly. The pool was dirty. The pool had accumulated dust and other partials and it was not being cleaned at all. The coffee station was wiped down with dirty rags. The sink in the bathroom was clogged and the bathroom was not cleaned upon our arrival. There were people outside begging for money and it felt unsafe. The front staff did not know how to check us in and we were double charged. Once by Expedia which was our original firm of payment and then again by the hotel.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Sunil

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff members were friendly and helpful but the cleanliness of properly is not meeting Hilton standards
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Cheryl

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff is efficient and friendly. The sheets had stains on them. The carpeting is worn and could use replacing.
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

4/10 - 별로예요

Lori

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth it
I recently stayed 4 nights in this hotel and it was not worth the cost. The one positive is the location. The negatives: the TV in the room didn’t work, notified staff 3 separate times and it was never addressed. The Wi-Fi signal was so weak I couldn’t stream to my own devices. All of the staff I interacted with acted like I was interrupting their day (the one at the desk when I checked in looked like I woke her up) and were quite rude. The room wasn’t the cleanest and smelled like stale cigarette smoke and had a strong “chemical” odor (melted plastic?), both of which improved with some Lysol spray and Clorox wipes. The parking lot is quite dark and isolated when coming in alone late at night. Overall it wasn’t a good experience and I will find another hotel the next time I’m in Portage
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Jody

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jill

가족 여행
좋아요: 객실의 편안함
2023년 8월에 1박 숙박함

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool was green and elevators and common areas could be cleaner
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Azadeh

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Wish we’d have stayed elsewhere….
Bed was very comfortable, but the shower was less than clean. The elevator was run down. The hallway reeked of cigarette smoke. The women’s restroom on the first floor was in serious need of repair. The poor girl running the breakfast area was struggling to keep everything filled up. Overall, this was probably the worst Hampton Inn we’ve seen.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Matheus

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience. Could be cleaner but served our purpose really well. Would come back.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Shelley

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is run down and was missing many items in the room. I had a much better stay at the Super 8 for half the price.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Anatolii

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
We got a room with dirty beds and bad air conditioner. After room replace we got broken door and beds with stains that apparently do not wash off. I will not use Hampton Inn in future
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Sally

2023년 7월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mauricio

2023년 7월에 1박 숙박함

4/10 - 별로예요

Gwen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was unfriendly. Pool area was extremely hot and the staff said the room temperature could not be regulated. Pool was not clean with clumps of hair in the water. Door to access the pool area was broken and staff stated we must leave it propped open to prevent being locked in. Hallways and elevators smelled strongly of smoke, which triggered my child's asthma. No telephone in the room as a means to contact the front desk. No wash cloths or shampoo in the bathroom and very few towels. Bathtub very stained. Extremely disappointed as I thought I could count on quality at a Hampton.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Jamie

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
The staff was very friendly and nice but it the elevators were not working and the air in our room didn't work. It was really hot and I am going to try and cancel the hotel for the way back if possible.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Kristin

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The bell hop was broken and no one wanted to help. I asked for restaurant recommendations and was blown off saying there was nothing "good" around.
2023년 7월에 1박 숙박함

8/10 - 좋아요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast bar was pretty sparse. Only a few apples but no other fruit. One hot option with the powdered eggs. Waffle maker was not working.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Bahram

2023년 7월에 1박 숙박함

4/10 - 별로예요

Michael

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointed the place was outdated dirty and should no way be affiliated with the Hampton that's what I thought what I was getting when I showed up and it was more like a run-down Days Inn I'll be emailing corporate
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gigi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
front clerk had a really bad attitude ,had us down for the wrong room. dirty and the air did not work in the room. elevator broke down.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

JONG HYUK 님, GLENVIEW

좋아요: 직원 및 서비스
It is okay to stay a night.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Kevin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
check in was over 2 hours late. The bathroom was not properly cleaned. (toothpaste on the front of vanity. broken hanger under the vanity.) Door to our room would not latch. (was just told pull harder). Handle to the door was loose and had to lift it up to get it to latch.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tim 님, Easton

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

jeffrey m

가족 여행
Not a Great Value
Not the best service. Had to check in late because rooms weren't ready, AC in room barely worked. We stayed here because we wanted to be close to Dunes NP, but overpriced for condition & service.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Josh

가족 여행
2023년 7월에 1박 숙박함