로비

베이몬트 바이 윈덤 포티지 인디애나 듄스 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 305개" "
평점 8 - 좋아요. 1002개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 188개" "
평점 4 - 별로예요. 1002개 이용 후기 중 101개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 81개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

hyunjae

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 25일
Hello hyunjae,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 - 괜찮아요

Linda

좋아요: 청결 상태
The elevator was quite noisy. There was leftover food in the refrigerator when I arrived.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Linda, We regret to hear that your stay was less than satisfactory. Your feedback regarding the elevator noise and cleanliness of the room are important to us for future improvements. We appreciate you bringing these concerns to our attention and will address them with the appropriate teams.

6/10 - 괜찮아요

Dennis 님, Binghamton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room but noisy, train traffic and loud HVAC. Decent breakfast but ran out of coffee.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quite
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Marvin,We're grateful for your feedback and to know that your stay was tranquil. Thank you so much, waiting to serve you again!

2/10 - 너무 별로예요

Ali

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ali, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any further details on how we can improve for the future. We value your input and would appreciate the opportunity to address your concerns.

10/10 - 훌륭해요

Georganne

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Georganne,Thank you for choosing our hotel for your stay! We're glad to hear that you had a great experience with us. We hope to welcome you back soon for another fantastic stay.

6/10 - 괜찮아요

Mackenzie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I felt like a little unsafe in the hotel room as there were people trying their cards in my door hotel room.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Mackenzie,Thank you for bringing this to our attention. We take the safety and security of our guests very seriously. Our team will review the security footage and address this matter appropriately to ensure incidents like this are prevented in the future.

6/10 - 괜찮아요

Randy

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Randy, We appreciate you choosing to stay with us and we're happy to hear that you had a satisfactory experience overall. Should you have any specific concerns or feedback about your stay, please feel free to reach out to us directly. We value your opinion and hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Samantha,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience. We strive to provide excellent service and are thrilled that we met your expectations. We hope to welcome you back soon for another exceptional stay.

6/10 - 괜찮아요

Breyon

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Breyon,We appreciate you choosing our hotel for your stay. If you have any specific feedback about your experience, we encourage you to reach out to us directly so we can address any concerns you may have had. We strive to provide exceptional service to all our guests and hope to welcome you back in the future.

8/10 - 좋아요

Melissa

Had a party in the bar area
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Melissa,Thank you for choosing our hotel for your recent event. We appreciate your feedback and would like to remind you that our bar area is available for use by all guests. Please note that any noise disturbances caused by events are managed in accordance with our hotel policies to ensure a comfortable stay for all guests. We hope you had an enjoyable time and we look forward to welcoming you back.

2/10 - 너무 별로예요

Mark

가족 여행
It just got worse
I have stayed at this hotel many times. It gets worse each stay, and this will be the last time i stay here. No matter how many times i get keys, they have trouble working properly. The elevator caught fire and was out my entire stay being on the top floor. One bed was missing the fitted sheet, and room service never showed up. Bugs were on the bathroom floor. Check out was fun making multiple trips up and down the stairs because the elevator still did not function.
Bugs on towel
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Mark,Thank you for choosing to stay at our hotel and for sharing your feedback. We apologize for any inconveniences you experienced during your recent stay. We strive to provide a seamless experience for our guests, and we regret the issues you encountered with the keys, elevator, room service, and housekeeping. We appreciate your feedback and will address these concerns with the relevant departments to ensure improved service. We hope you will reconsider staying with us again in the future.

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staycation Near Home
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello William, We appreciate you choosing our hotel for your stay. If there was anything that did not meet your expectations, please feel free to reach out to us so we can address any concerns and improve for the future. We value your feedback and hope to have the opportunity to welcome you back soon.

2/10 - 너무 별로예요

Rachel

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The elevator caught on fire and there were stink bugs in the room. The staff was verh nice though.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Rachel, We sincerely apologize for the inconvenience caused during your stay and appreciate your kind words about our staff. Guest satisfaction is our top priority, and we regret any inconvenience caused by the elevator incident and the presence of stink bugs in your room. Please feel free to reach out to our management team if you have any further concerns or feedback.

6/10 - 괜찮아요

Elizabeth

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Elizabeth, We appreciate you choosing our hotel for your recent stay. If there is anything we can do to improve your experience, please don't hesitate to reach out to us directly. We value your feedback and would love the opportunity to address any concerns you may have had.

4/10 - 별로예요

Camryn

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello Camryn,We're sorry to hear that your experience at our hotel didn't meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly to discuss any specific issues you encountered during your stay. Our team is committed to providing the best service possible and we hope to have the opportunity to make it up to you in the future.

10/10 - 훌륭해요

Allaina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is amazing!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Allaina,Thank you for your positive feedback regarding our breakfast! We're glad to hear that you enjoyed it during your stay with us. We are committed to providing a great dining experience for our guests, and your kind words are truly appreciated. We hope to welcome you back again in the future for another enjoyable stay.

10/10 - 훌륭해요

Cedric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great stay and comfortable
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Cedric,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great and comfortable stay. We appreciate your generous words and hope to welcome you back in the future for another wonderful experience.

6/10 - 괜찮아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was very nice and friendly. Keycards didn't work very well. When they gave me a new one, they did not check to make sure I should have access to that room... hmm... Also the refrigerator didn't really keep my food cold. Their inner front door has a push-pad for handicapped access, only it doesn't work. When I pointed this out, the person said, " O I don't know.." They didn't seem to understand that I was telling them it didn't work and that they should fix it.. hmm.. Good breakfast, rooms clean and ok.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Diane, Thank you for taking the time to provide feedback on your recent stay. We are glad our staff was friendly and accommodating. We apologize for any inconvenience you experienced with the keycards and the refrigerator. We will address these issues with our team to ensure a smoother experience for our future guests. Regarding the push-pad for handicapped access, we appreciate you bringing this to our attention, and we will take immediate action to fix it. We are pleased to hear that you found our breakfast enjoyable and the rooms clean. We hope to have the opportunity to welcome you back in the future for an even better experience.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel overa was average. It is pet friendly so there are a lot of dogs, and fur. The dogs were all well behaved and owners were responsible. Whatcaused usconcern was the seemingly homeless man sleeping in the 3rd floor stairway. No cameras were in the stairways so this gentlema made himself at home.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Dear Guest, Thank you for sharing your feedback. We appreciate your recognition of our pet-friendly atmosphere and responsible pet owners. We apologize for any inconvenience caused by the situation you encountered in the stairway. Please rest assured that we take such matters seriously and will review our security measures accordingly. Your safety and comfort are our top priorities, and we hope to welcome you back for a more enjoyable stay.

8/10 - 좋아요

Rufus

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Rufus,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.nce.

4/10 - 별로예요

Alicia

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Although the staff was very accommodating, we never received housekeeping services for our four night stay!! Upon check-in, we were not told that we had to request their services after our third night. They never emptied the trash...until front desk told me to sit it outside the door. I had to go to the front desk to get fresh towels. The air unit sparked the first night, then only cold air came out (it was 28 degrees outside!!) At least maintenance fixed the air unit the next day...overall 2.5 stars.
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Alicia, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our housekeeping policy is to provide service upon request after the third night, and we apologize if this was not properly communicated to you. We appreciate your patience regarding the air unit, and we're glad our maintenance team was able to resolve the issue promptly. Your comments will be shared with our team for further improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean rooms nice soap and shampoo
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello robert,Thank you for your feedback! We're thrilled to hear that our staff was friendly and that you found our rooms clean. We take pride in providing quality amenities like soap and shampoo. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern, small extras like water and tea set out by check in desk. Very friendly and accommodating check in
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Lauren,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you appreciated the cleanliness and modernity of our property. We strive to provide small touches, like complimentary water and tea, to enhance our guests' stay. It is wonderful to know that our friendly and accommodating check-in team made a great impression on you. We hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

CLAUDIA 님, OXFORD

It was conveniently located right next to the Indiana Tollroad entrance and only a mile from Interstate 94. The hotel was quiet and our room was clean, but the carpets were worn and public areas could use some refurbishing. So based on those facts, I only gave them an average rating. However, I would stay there again if I ever needed a room in that area.
답변 제공: Manager 님, 2023년 11월 24일
Hello CLAUDIA,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found the location convenient and the room clean. We apologize for any inconveniences you may have experienced due to the worn carpets and will make note of your comments about the public areas for future improvements. We look forward to welcoming you back if your travels bring you to the area again.

10/10 - 훌륭해요

Lynn

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom a little rundown. Everything else was fine. Staff very nice.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Lynn,Thank you for your feedback on your recent stay. We appreciate your kind words about our staff. We will take note of your comment regarding the bathroom and ensure it receives the necessary attention. We hope to welcome you back in the future for an improved experience.

8/10 - 좋아요

CLAUDIA 님, OXFORD

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello CLAUDIA,Thank you for choosing to stay at our hotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay. If there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Natalie,Thank you for taking the time to leave us a perfect ten rating of your recent stay with us. We are pleased to hear that you had an exceptional experience at our hotel. Your satisfaction is our top priority and we strive to deliver outstanding service to all our guests. We look forward to welcoming you back in the future for another unforgettable stay.

8/10 - 좋아요

Nathan

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Nathan,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad you enjoyed your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great experience.

10/10 - 훌륭해요

Ayrymys

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Ayrymys,Thank you for taking the time to share your feedback with us. We truly appreciate your glowing and perfect rating you gave us. We are thrilled to know that you had such a fantastic experience during your stay with us. We hope to have the opportunity to welcome you back in the future for another delightful stay.

10/10 - 훌륭해요

Heather

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Heather,We are delighted to hear that you had a wonderful experience during your stay at our hotel. It was our pleasure to provide you with excellent service, and we are thrilled that you enjoyed your time with us. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ayrymys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Ayrymys,Thank you so much for taking the time to leave us a positive rating! We strive to provide exceptional service to all our guests, and we're glad to hear that you had a great experience with us. We hope to welcome you back again in the future.

8/10 - 좋아요

George 님, Albrightsville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the highway, great breakfast,
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello George,Thank you for your feedback! We're glad you enjoyed our convenient location near the highway and our delicious breakfast offerings. We appreciate your time in sharing your positive experience with us. If you have any other suggestions or feedback, please feel free to contact our management team directly. We value your input and hope to welcome you back again soon for another enjoyable stay.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleased
Stay was pleasant Staff was nice room was clean Good breakfast
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Steven,Thank you for your positive review! We greatly appreciate your kind words about our pleasant staff, clean rooms, and good breakfast. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable stay.

8/10 - 좋아요

Kara

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Kara,Thank you for taking the time to share your feedback. We appreciate hearing from our guests and apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team for further review and improvement. We strive to provide exceptional service to all our guests and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Joedi

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend this hotel and when in town again I will NOT be staying there. Sketchy people as we arrived. Police there the next day fornthe sketchy people we saw when we checked in. The entire hotel smelled like pot. Waiting 10-15 minutes for staff to come to counter for assistance.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Joedi, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take your concerns seriously and will address them with our team to ensure prompt service. We are committed to maintaining a comfortable atmosphere for all guests and will take measures to address any odor issues. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Randall

가족 여행
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Randall,Thank you for your exceptional rating! We strive to provide an outstanding experience for all our guests and we are thrilled that we exceeded your expectations. We look forward to welcoming you again soon!

4/10 - 별로예요

Sheena

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Sheena,We're sorry to hear about your experience at our hotel. We appreciate your feedback and take it seriously. Please contact our management team directly so they can address your concerns in a timely manner. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Marc

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Marc, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and appreciate your insights, which help us improve. Should you have any further concerns, we kindly request that you reach out to our management team directly.

6/10 - 괜찮아요

Johnny

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Johnny,Thank you for your review. We appreciate your feedback and we will work to improve our services.

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스
The bedspread had stains on it and that made everything else feel suspect too. Average hotel averagely maintained and managed.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Michael, We apologize for any inconvenience you experienced during your stay. Our housekeeping team will address the issue of the stained bedspread, and we will continue to work on improving our maintenance and management. Thank you for your feedback.

10/10 - 훌륭해요

larisa

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Realky great space! Safe, clean and welcoming recommended.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello larisa,Thank you for your kind words! We're glad to hear that you enjoyed your stay with us and felt safe and welcomed. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Imornie

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Imornie,Thank you for leaving a perfect score review of your recent stay at our hotel! We are thrilled to hear that you had a great experience with us. We strive to provide excellent service and amenities for our guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Mark,Thank you for your amazing rating! We strive to provide the best possible experience to all of our guests and we are glad to hear that we exceeded your expectations. We hope to welcome you back soon.

8/10 - 좋아요

Jay 님, Mishawaka

좋아요: 청결 상태, 직원 및 서비스
Staff was very helpful. The place could not general use an update, but the bed was comfortable and the room itself quite clean.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Jay,Thank you for your feedback! We appreciate your kind words about our helpful staff. Your comments regarding the need for updates have been noted and will be taken into consideration. We are glad to hear that you found the bed comfortable and the room clean. We

8/10 - 좋아요

Lee Ann

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Would stay again
Shower/tub and towels needs updating. Breakfast was good except all strawberry yogurt. Need to offer more than 1 flavor. Beds and pillows good. Quiet halls too.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Lee Ann,Thank you for sharing your feedback! We appreciate your suggestions regarding the shower/tub, towels, and breakfast options. We'll take note of your comments to ensure a better experience for you in the future.

10/10 - 훌륭해요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and fast checkin.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Maggie,Thank you for your feedback! We appreciate your kind words about our cleanliness and efficient check-in process. We hope you had a great stay with us and look forward to welcoming you back soon.

4/10 - 별로예요

Pauline

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very dirty, and there was an alarm going off during the night!!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Pauline,We apologize for the inconvenience caused by the cleanliness and noise issues encountered during your stay. Please be assured that we take these matters seriously and we appreciate your feedback. We will address these concerns with our team to ensure a better experience in the future.

10/10 - 훌륭해요

Imornie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staffs.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Imornie,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 - 별로예요

Raenetta

좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was unclean with an odor.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
Hello Raenetta, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.