4 개의 야외 수영장, 08:00 ~ 21:00 오픈, 수영장 파라솔, 일광욕 의자

홀리데이 인 리조트 발리 누사 두아, IHG 호텔 여행 후기

5 out of 5
홀리데이 인 리조트 발리 누사 두아, IHG 호텔
Jl Pratama, No 86, Tanjung Benoa, Kuta Selatan, Badung, Nusa Dua, Bali

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 393개 이용 후기 중 267개" "
평점 8 - 좋아요. 393개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 393개 이용 후기 중 25개" "
평점 4 - 별로예요. 393개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 393개 이용 후기 중 1개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

BONGGWAN

별로예요: 직원 및 서비스, 객실의 편안함
같은 돈이면 스미냑가세요 바다 안이쁨
객실은 아주 많이 눅눅합니다 에어컨을 풀가동해도 3박동안 눅눅했습니다 아침식사는 나쁘지도 좋지도 않았으며 수영장 물도 먼지가 많이 떠다니고 청결해보이지않았습니다 주변에도 식당들도 별로고 바다는 비린내도 많이 나고 미역같은게 많아 들어가지도 않음 베드도 하나방으로했는데 시끄럽다며 싱글두개방으로 하라고하고ㅋㅋㅋ 부부인데...누가봐도 커플인데...ㅋㅋ 방이없었던것같음ㅋㅋ 말시름하기 싫어서 걍 배정받음 전체적으로 그냥 그럼 ㅎ
2019년 9월에 3박 숙박함
답변 제공: Carol 님, 2019년 10월 7일
Dear Bonggwan, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sunny regards, Carol W General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: Carol 님, 2019년 8월 1일
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sunny regards, Carol W General Manager

8/10 - 좋아요

SIEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 괜찮아요.
체크인 할때 풀억세스 룸을 굉장히 밀어 붙이셨구요ㅋㅋ 그 외에는 괜찮았어요. 룸컨디션, 레스토랑, 전체적으로 깔끔한 느낌이에요. 조용히 호텔에서 즐기고 싶다면 추천합니다.
2019년 2월에 2박 숙박함
답변 제공: Carol 님, 2019년 3월 11일
Dear SIEON, Thank you for staying with us at Holiday Inn Resort Bali Benoa We are pleased to receive your feedback regarding the cleanliness of our resort, restaurant, and the room We look forward to welcoming you again in the near future

8/10 - 좋아요

YONGWOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
전반적으로 준수함.
전반적으로 주변의 누사두아의 다른 리조트에 비해 규모가 작음. 다소 갑갑하게 느껴질 수도 있음. 전반적인 시설을 깔끔하고, 직원들도 친절함.
2019년 1월에 3박 숙박함
답변 제공: Carol 님, 2019년 1월 30일
Dear Valued Guest, Thank you for sharing your experience with us. We look forward to welcoming you again in the near future Sunny regards, Carol W General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super nice!
깔끔하고 편안한 곳, 가족과 함께 머무르기 좋습니다. 서비스도 매우 좋으며, 직원들이 친절합니다. 몸이 아팠는데 바로 출장 의사를 보내주었고, 전용 해변이 있으 풀장이랑 해변 둘다 즐길 수 있습니다.
2018년 12월에 4박 숙박함
답변 제공: Carol 님, 2019년 1월 7일
Dear valued guest, Thank you for sharing your experience with us. We are delighted to read you enjoyed your stay with us We look forward to welcoming you again in the near future

10/10 - 훌륭해요

Sangwoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아이와 함께라면 최고
16개월 아이랑 머물렀는데 너무 좋았어요 수영장이 아주 크진않지만 아이랑 놀기 딱 좋았구요 객실도 깔끔하니 좋았어요 특히 키즈 클럽이 너무 잘되있어요 주변에 편의점 마사지샾도 있구요 다음에 가도 재방문 할거예요
답변 제공: Sapta 님, 2017년 5월 22일
Dear Sangwoon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, IB Nyoman Sapta Resort Manager

10/10 - 훌륭해요

Yu Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요, 가격대비 고급진 리조트였습니다 해변이 조금 더 해양스포츠(스노클링)에 맞게 정돈되었으면 합니다만, 다른 시설은 이용하기 편하고 직원 스탭들도 친절했습니다
답변 제공: General Manager 님, 2016년 9월 16일
Dear Traveller, Thank you so much for your review. We are happy to hear you had an enjoyable stay with us and loved the facilities and services by the team. We look forward to welcoming you back to our resort in the near future. Once again thanks for your 5 star recommendation. Best Wishes Franck Rodriguez General Manager

10/10 - 훌륭해요

JIYEON 님, 대한민국 충남 아샂

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 좋았어요.
매우 좋아요. 이 가격에 이 정도의 시설이면 정말 좋아요 다음에도 이용할겁니다.
답변 제공: Sapta 님, 2016년 7월 6일
친애하는 이지연,   5 성급 추천 해 주셔서 감사합니다. 그것은 당신이 우리와 함께 머물 갖는 기쁨이었다. 이 팀은 머무는 동안 좋은 서비스를 제공하는 행복했다. 우리의 시설을 개선 관련하여 귀하의 의견은 지속적인 개선을 위해 유명했다.   우리는 진심으로 당신의 친절한 단어를 감사하고 우리의 리조트로 다시 여러분을 환영합니다 바랍니다.   가까운 장래에 다시 보자.   진정으로, Franck Rodriguez 일반 관리자 ***** Dear Jiyeon, Thank you for five star recommendation. It has been a pleasure having you stay with us. The team was happy delivering great services during your stay. Your feedback with regards to improving our facilities had been noted for continuous improvement. We sincerely appreciate your kind words and hope to welcoming you back to our resort. See you again in the near future. Sincerely, Franck Rodriguez General Manager

10/10 - 훌륭해요

JAESUNG 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행으로 강추~
11월 중순경 4살 딸아이와 숙박을 진행 했습니다. 내부 시설은 5성급 답게 깨끗하고 훌륭합니다. 특히 아이에 관한 서비스는 정말 좋았습니다. 놀이방에서 하루를 거의 보낼 정도로 서비스가 좋습니다. 어린 아이와 함께하는 여행이라면 꼭 다시 가고 싶은 마음이 있습니다. 룸은 풀억세스룸으로 트윈 썬베드가 있는 룸이었습니다. 옆 룸의 썬베드가 보이지 않아 프라이버시가 좋습니다. 풀에는 소형 워터슬라이드가 있어 유아에게 좋습니다. 5세이상은 그다지 흥미를 느낄 만한 슬라이드는 아닙니다. 해변에는 각종 워터스포츠를 할 수 있도록 되어 있어 좋습니다. 다만 호텔에서 진행하는 것은 아닌것으로 알고 있습니다. 조식은 최고라고는 할 수 없으나 5성급 조석이라고 말할 수 있는 정도 입니다. 끝으로 어린이를 동반하는 가족여행이라면 가성비 면에서 이 호텔을 강추 합니다.
답변 제공: Sapta 님, 2016년 3월 12일
친애하는 재 성, 홀리데이 인 리조트 발리 베노아에서 인사말! 같은 멋진 리뷰를 공유하기위한 대단히 감사합니다. 우리는 당신이 철저하게 우리와 함께 머물 우리의 손님 시설 당신의 기대를 충족 된 것을 자랑스럽게 생각을 즐겼다 듣고 다행입니다. 그것은 항상 우리에게 당신이 우리의 아침 식사 선택과 비치 프론트 위치에 만족 알고 큰 기쁨을 준다. 우리 팀에 게 친절 칭찬 공유했다 및 팀이 머무는 동안 좋은 서비스를 제공 행복했다. 다시 한번 우리의 리조트를 추천 해 주셔서 감사하고 별 5 개로 숙박을 평가. 우리는 발리에서 우리의 맑은 해안에 다시 가족을 환영 기대하고있다. 종류 감사합니다, Nyoman Sapta 행정 지원 관리자 ***** Dear Jaesung, Greetings from Holiday Inn Resort Bali Benoa! Thank you very much for sharing such a wonderful review. We are glad to hear you thoroughly enjoyed your stay with us and proud that our guest facilities were meeting your expectation. It always gives us great pleasure to know you were satisfied with our breakfast selection and beach front location. Your kind compliments to our team had been shared and the team were happy delivering great service during your stay. Once again thank you for recommending our resort and rated your stay as 5 stars. We are looking forward to welcoming you and family back to our sunny shores in Bali. Kind Regards, Nyoman Sapta Executive Assistant Manager

10/10 - 훌륭해요

cho hyeon jin 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족과함께한여행
좋음
답변 제공: Sapta 님, 2016년 3월 19일
친애하는 조 이현 진, 우리와 함께 머물 주셔서 감사합니다. 그것은 우리의 손님으로 당신을 가지고 우리의 기쁨을했다. 우리는 당신이 우리와 함께 귀하의 체류를 즐길 것을 알고 행복하다. 이 팀은 확실히 당신을 환영에 또 다른 기회를 원하는. 다시 한번 5 성급의 추천에 감사 드리며, 발리에 다음 여행에 대한 추가 지원이 필요합니다, 저희에게 연락 주시기 바랍니다. 발리에서 우리의 맑은 해안에 당신을 환영합니다 찾고. 종류 감사합니다, Nyoman Sapta 행정 지원 관리자 ***** Dear Cho Hyeon Jin, Thank you for staying with us. It was our pleasure on having you as our guest. We are happy to learn that you enjoyed your stay with us. The team definitely wish to have another opportunity to welcoming you back. Once again thank you for the 5-star recommendation and should you need any further assistance for your next trip to Bali, please feel free to contact us. Looking forward to welcoming you back to our sunny shores in Bali. Kind Regards, Nyoman Sapta Executive Assistant Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Guest, Thank you for the review. Glad to hear that you had a great stay with us. We definitely look forward to your next visit. Best Regards Franck Rodriguez General Manager

10/10 - 훌륭해요

Mirko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft und Personal sind perfekt, leider ist das Meer auf Grund des Wassersports (Jetski, etc.) verschmutzt. Trotzdem war es ein toller Urlaub!
2024년 3월에 11박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 4월 5일
Dear Mirko,Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your recent vacation and for taking the time to share your feedback with us. We are delighted to hear that you found our accommodation and staff to be perfect, as providing exceptional service and comfortable accommodations are our top priorities.We sincerely apologize for any inconvenience caused by the pollution in the sea due to water sports activities such as jet skiing. Despite this issue, we are thrilled to know that you still had a great vacation with us. We appreciate your understanding and patience, and we assure you that we will continue our efforts to preserve the beauty of Bali's coastline while providing enjoyable experiences for our guests.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future for another memorable stay.Warm regards,

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly resort and exceptional customer service
2024년 3월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 4월 3일
Dear Jennifer,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you found our resort to be family-friendly and that you enjoyed exceptional customer service during your stay.At Holiday Inn, we strive to create memorable experiences for all our guests, and it's wonderful to know that our efforts made your family vacation special. Our team works tirelessly to ensure that every aspect of your stay exceeds your expectations, from the moment you check-in until the time you depart.We hope to have the pleasure of welcoming you back for another unforgettable experience soon! If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Barbara

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at the property are super friendly. They will help with any issues you might have.
2024년 3월에 13박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 27일
Dear Barbara,We are thrilled to hear that you had such a positive experience with our staff at Holiday Inn Resort Bali Nusa Dua! Providing exceptional service and ensuring our guests feel welcome and supported is always our top priority. Our team takes great pride in going above and beyond to assist guests with any issues they may encounter during their stay. Your kind words serve as a wonderful encouragement for our dedicated team members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future!

10/10 - 훌륭해요

Wannie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong
2024년 3월에 3박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 23일
Dear Wannie,Thank you for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua. We're delighted to hear that you found our staff to be excellent and that you felt like a VIP during your stay. Providing exceptional service is our top priority, and we're thrilled that we were able to exceed your expectations in this regard.We apologize for any inconvenience you experienced regarding the breakfast vouchers and the noise from the pool area. Your feedback regarding the noise level and thin walls in the 'facing pool' room is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' overall experience.Despite these challenges, we're delighted to hear that you still had a great experience overall and consider us a 5-star establishment. We truly appreciate your kind words regarding our attentive and personable staff, although we apologize for any confusion with your name.Thank you once again for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us.

10/10 - 훌륭해요

Urszula

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much
2024년 3월에 13박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 23일
Dear Urszula,Thank you for sharing your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a great stay with us and that our team members, Yanti, Tina, and our reception staff, made your experience memorable with their exceptional service. We pride ourselves on providing top-notch hospitality, and it's always rewarding to know that our guests feel well taken care of. Your kind words will be shared with the entire team as recognition for their efforts. We hope to welcome you back for another fantastic stay in the near future!

10/10 - 훌륭해요

Vanessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was impeccable with everyone have beautiful smiling faces
2024년 3월에 8박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 23일
Dear Vanessa,We're thrilled to hear that you had an exceptional experience at Holiday Inn Resort Bali Nusa Dua! Our team takes great pride in providing top-notch service to all our guests, and it's wonderful to know that their efforts contributed to making your stay memorable.It's heartening to hear that our staff greeted you with beautiful smiles throughout your visit. We believe that a warm and welcoming atmosphere sets the tone for a truly enjoyable stay, and we're delighted that you felt that positivity during your time with us.Thank you for taking the time to share your feedback. We hope to welcome you back for another wonderful stay.Warm regards,

10/10 - 훌륭해요

Robyn 님, Langley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.
2024년 3월에 9박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 23일
Dear Robyn,Thank you for sharing your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you enjoyed your stay in our tranquil and modern resort. Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff to be super friendly.It's wonderful to know that you appreciated the intimate size of our resort, as well as the cleanliness and modern amenities we offer. We believe in providing a comfortable and welcoming atmosphere for our guests to enjoy.We're glad to hear that you found our breakfast offerings enjoyable and that you were able to explore the nearby Balinese restaurants. Nusa Dua is indeed known for its culinary scene, and we're pleased that you had the opportunity to experience it.Thank you for choosing Holiday Inn Resort Bali Nusa Dua as your preferred accommodation, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

10/10 - 훌륭해요

Goce

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.
2024년 3월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 11일
Dear Goce,Thank you for taking the time to share your detailed feedback regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you highly recommend our resort for families with children and that the kids pool and kids club added to the fantastic experience.It's heartening to know that our staff went above and beyond to cater to your needs, providing a personalized experience that exceeded your expectations. We appreciate your compliments on the spaciousness and partial ocean view of our standard king room. However, we sincerely apologize for the oversight in housekeeping; your concerns regarding cleanliness have been noted, and we will address this with our team to ensure a more thorough and attentive service in the future.We are pleased to hear that you enjoyed the excellent breakfast with a variety of options, and we appreciate your feedback on the affordability and repetitiveness of the standard menu for a week-long stay. Rest assured, we will review and enhance the menu to offer a more diverse and satisfying culinary experience.Your observations on the pools and the challenges with sun loungers have been duly noted. We sincerely apologize for any inconvenience caused by the maintenance issues, and we assure you that our team is working diligently to address these concerns promptly. The safety and well-being of our guests, especially the young ones, are our top priorities, and we regret any incidents that required first aid. Immediate actions will be taken to rectify the pool conditions to prevent such occurrences in the future.We are thrilled to hear that the resort-wide Wi-Fi met your expectations, providing a seamless connection even by the pool. Moreover, we're glad you enjoyed the luxurious experience at our spa, and we appreciate your high recommendation.Your overall positive sentiments and constructive feedback are invaluable to us. We are committed to continually improving our services and facilities to provide an even better experience for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay, and we thank you for choosing Holiday Inn Resort Bali Nusa Dua.Best regards,Holiday Inn Resort Bali Nusa Dua Family

10/10 - 훌륭해요

Azime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff that go above and beyond, thank you
2024년 1월에 9박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 26일
Dear Azime,Thank you so much for taking the time to share your wonderful feedback about your stay at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that our staff's friendliness and dedication made a positive impact on your experience.At Holiday Inn Resort Bali Nusa Dua, our team strives to go above and beyond to ensure our guests feel welcomed and well taken care of. It warms our hearts to know that our efforts have contributed to your satisfaction. We believe that exceptional service is a key element in creating memorable stays, and it is rewarding to see that reflected in your kind words.We will be sure to share your appreciation with our entire team, as it serves as motivation for us to continue delivering outstanding service. If there is anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to share them with us. We always value the feedback of our guests.Once again, thank you for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff,the facilities and hotel room were fantastic , gardens neatly kept. Not the resorts fault, but the beach along Nusa Dua has some rubbish in the water and washing up on the beach..Would easily stay at Holiday Inn again ,feel very special and spoilt.
2024년 2월에 3박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 20일
Dear Anthony,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had a fantastic experience and that our staff, facilities, and hotel room exceeded your expectations.We appreciate your understanding regarding the beach conditions along Nusa Dua. While it's unfortunate that there were some issues with rubbish in the water and on the beach, we want to assure you that we are committed to doing our part to maintain a clean and beautiful environment. We will continue working with local authorities and communities to address this concern and contribute to the preservation of our natural surroundings.It's fantastic to know that you felt special and spoiled during your stay. Providing exceptional guest experiences is at the heart of what we do, and we are thrilled that we were able to create a memorable and enjoyable stay for you.We look forward to the opportunity of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. If there's anything specific you would like us to improve upon or if you have any special requests for your next visit, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,

10/10 - 훌륭해요

Amin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I recently had the pleasure of staying at the Holiday Inn, Nusa Dua for 8 nights. From the moment we arrived, we were treated to an exceptional experience that exceeded all expectations. The guest experience at this hotel is truly exceptional. From the warm welcome at check-in to the personalized attention throughout our stay, every moment was marked by genuine care and hospitality. ALL the staff went above and beyond to ensure that every aspect of our visit exceeded expectations. They were always on hand to assist with any inquiries or requests, and their genuine hospitality made us feel valued guests. Their attentiveness, friendliness and exceptional customer service were remarkable. We received exceptional service from: Ryan, Widi at reception and from the Duty manager, Dewa Ayu Satriya. PASAR MARKET CAFE: Eka, Diwik, Tina, Chaba, Arika, Yinta. Krisna – the incredible Chef, and the pastry chef – for their exceptional Indonesian street food, and Erik - the trainee chef, for the Soto ayam, bakso and incredible new sample dishes. Yunita, the Restaurant Manager. Erick, Kartika and Juna who cleaned our rooms impeccably and to the highest standard. The amenities and accommodations were modern and sleek, contributing to a luxurious and comfortable stay. Overall, our experience at the Holiday Inn, Nusa Dua was nothing short of phenomenal, and we look forward to returning for another memorable stay. Highly recommended to anyone seeking an unforgettable hotel
2024년 2월에 8박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 26일
Dear Amin,Thank you so much for taking the time to share your incredible experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you and your husband enjoyed an exceptional 8-night stay with us.It warms our hearts to know that from the moment you arrived, you felt the genuine care and hospitality that we strive to provide to all our guests. Your kind words about our team, especially Ryan, Widi, Dewa Ayu Satriya, Eka, Diwik, Tina, Chaba, Arika, Yinta, Krisna, the pastry chef, Erik, Yunita, Erick, Kartika, and Juna, have been shared with them, and they are truly grateful for your recognition.We are thrilled to hear that you enjoyed the culinary delights at PASAR MARKET CAFE, and we'll make sure to pass on your compliments to the chefs and staff mentioned. It's our goal to create memorable dining experiences, and we are pleased to know we succeeded.Your appreciation for our modern and sleek amenities, contributing to a luxurious and comfortable stay, is truly rewarding. We constantly strive to exceed expectations, and it's wonderful to hear that we achieved this during your visit.We genuinely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay at Holiday Inn Resort Bali Nusa Dua. If there's anything specific you would like during your next visit, please feel free to let us know.Warm regards,

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for beach relaxation
2024년 1월에 3박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 6일
Dear Mark,Thank you for taking the time to share your positive experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you enjoyed your stay and found our hotel to be a nice place for beach relaxation.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. Until then, safe travels and thank you again for choosing to stay with us!Warm regards,

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 18박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 1일
Dear Mark,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 - 훌륭해요

Barry 님, SEAFORTH

2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 3월 23일
Dear Barry,Thank you for rating us.Warm regards,

10/10 - 훌륭해요

Aislene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 2월 1일
Dear Aislene,Thank you so much for taking the time to share your excellent review of Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you had such a fantastic experience during your stay with us.We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 - 훌륭해요

Manal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 1월 22일
Dear Manal,Thank you for rating us.Warm regards,

4/10 - 별로예요

Vemund

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Well, it wasn’t too expensive. The breakfast was really bad.i can’t remember staying at a hotel with worse breakfast. It’s a 3 star hotel. Don’t expect anything more and you will not be disappointed
2024년 1월에 2박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 1월 22일
Dear Vemund,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us identify areas for improvement.We are sorry to hear that your experience with us did not meet your expectations, particularly regarding the breakfast. We sincerely apologize for any inconvenience this may have caused. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that the quality of our breakfast service is improved.We understand that expectations vary, and we appreciate your perspective on our hotel being a 3-star establishment. However, we strive to provide a comfortable and enjoyable stay for all our guests, regardless of the star rating. We regret that we fell short in delivering a satisfying breakfast experience for you.We would love the opportunity to make it right. If you could provide us with more details about your stay, such as the specific date and any additional feedback, it would greatly assist us in addressing the issues you encountered.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

10/10 - 훌륭해요

James Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort was excellent and staff were very accommodating for all of our needs. Would definitely recommend as a resort for all families staying in Nusa Dua.
2023년 12월에 8박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 1월 22일
Dear James,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our resort excellent and that our staff were able to meet all of your needs. Ensuring the comfort and satisfaction of our guests is our top priority, and it's truly rewarding to know that we were successful in providing you with a memorable stay.Your recommendation means a lot to us, especially for families visiting Nusa Dua. We strive to create an atmosphere that caters to the diverse needs of our guests, and we're delighted that your family had a positive experience.We hope to have the pleasure of welcoming you back to our resort in the future. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please feel free to share. We appreciate your feedback and are always looking for ways to enhance the guest experience.Once again, thank you for choosing our resort, and we look forward to serving you and your family again in the future.Best Regards,

10/10 - 훌륭해요

reddy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holiday Inn is definetly a good place to stay especially for kids there is kids pool to have fun,loved the hospitality and the staff were very kind and lovely and service was very good.couple of activities to do around.Definetly recommended this place to stay,and food was also good.Thanks to staff for making our stay memorable.
2023년 12월에 6박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2024년 1월 22일
Dear Reddy,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had such a fantastic stay, and it warms our hearts to know that our resort left a lasting impression on you.It's fantastic to hear that our kids' pool added an extra layer of enjoyment for your little ones. We strive to create an environment where families can make cherished memories together, and it sounds like we succeeded in doing so during your stay.Our team takes great pride in delivering exceptional hospitality, and we're thrilled that you found our staff to be kind, lovely, and attentive. We believe that excellent service is a key component of a memorable stay, and we're pleased to hear that you felt well taken care of.We're also glad you enjoyed the various activities available around the resort. Providing a range of options for our guests to explore and enjoy is one of our priorities, and it's rewarding to know that you had a couple of activities to enhance your experience.Your kind words about the food are greatly appreciated. Our culinary team works hard to offer a diverse and delicious menu, and we're delighted that it added to the overall enjoyment of your stay.We sincerely appreciate your recommendation and are grateful for the opportunity to have been a part of making your stay memorable. Should your travels bring you back to Bali, we would be honored to welcome you again for another unforgettable experience.Thank you once more for choosing Holiday Inn Resort Bali Nusa Dua, and we look forward to hosting you again in the future.Warm regards,

10/10 - 훌륭해요

Prenilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The included breakfast buffet was wonderful with the widest variety/selection.
2023년 12월에 6박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 12월 12일
Dear Prenilla,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the breakfast buffet during your stay at our resort.Our team works hard to provide a wide variety and selection of delicious options to cater to different tastes and preferences, so it's truly rewarding to know that our efforts have made your experience memorable. We believe that a great breakfast sets the tone for the day, and we are delighted that you found our offerings wonderful.Your kind words serve as motivation for our staff to continue delivering exceptional service and maintaining the high standards we strive for. We hope to have the pleasure of welcoming you back to our resort in the future. If there is anything specific you loved about the breakfast buffet that you'd like to highlight, please feel free to share any additional feedback.Once again, thank you for choosing our resort, and we look forward to hosting you again soon!Warm regards

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un Hotel a misura d'uomo con un che di famigliare. Pulito e accogliente. I ragazzi che lavorano li (tutti giovani) molto preparati e gentili. Un grazie di vero cuore.. Abbiamo trascorso una vacanza fantastica!
2023년 11월에 9박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 22일
We are thrilled to hear that you had a wonderful and memorable stay at our resort. Your kind words and feedback are greatly appreciated, and we are honored to have exceeded your expectations.Our goal at our resort is to provide our guests with a personalized and welcoming experience, and we are proud to have achieved that with your visit. Our team of young and knowledgeable staff members are dedicated to ensuring that every guest feels at home and receives the best possible service during their stay.We take pride in maintaining a clean and inviting environment for our guests, and we are committed to providing exceptional service that meets and exceeds your expectations. We are grateful for your positive review and would like to extend our sincere thanks for choosing our resort for your holiday.We look forward to welcoming you back soon and providing you with another unforgettable experience at our resort.Best regards,

10/10 - 훌륭해요

Dale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldn’t have been happier, the staff were exceptional, the breakfast was phenomenal, facilities clean and a joy to use. Rooms clean and well appointed. Everything exceeded our expectations would fully recommend and we will definitely be back again. Thankyou guys xxx
2023년 11월에 9박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 22일
Dear Dale,We are thrilled to hear that your recent stay at our resort exceeded your expectations. Your kind words about our staff, breakfast, facilities, and cleanliness are greatly appreciated. We take pride in providing exceptional service and strive to make every guest's experience memorable. We are delighted to hear that you would fully recommend our resort to others and that you plan to return in the future. Your satisfaction is our top priority, and we will continue to work hard to ensure that every guest has a wonderful and unforgettable stay with us. Thank you for choosing our resort, and we look forward to welcoming you back soon. Best regards,

6/10 - 괜찮아요

Jodie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed with food inconsistency and variety especially when ordering for dietary requirements. A few meals were very slow in being delivered staff were hugely apologetic but after the 2nd time it was a bit much. Staff advised new menu coming in December
2023년 11월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 22일
Dear Jodie,We are sorry to hear that your recent stay at our resort did not meet your expectations, particularly with regards to the food inconsistency and variety, especially for dietary requirements. We understand the frustration and inconvenience this may have caused you, and we apologize for any inconvenience this may have caused.We would like to assure you that we are currently addressing this issue and have implemented some changes to our menu to provide a wider variety of options for guests with dietary restrictions. Our new menu, which will be introduced in December, will feature more options for vegan, vegetarian, and gluten-free diets.Regarding the slow delivery of meals, we apologize for the inconvenience this may have caused you. Our staff has advised us of this issue, and we are currently investigating the matter to determine the root cause and implement corrective measures. We assure you that we take the timeliness and quality of our food service very seriously, and we will do everything in our power to ensure that this does not happen again.We value your feedback and suggestions, and we are committed to continuously improving our services to meet and exceed your expectations. If you have any further concerns or suggestions, please do not hesitate to contact us directly.Once again, we apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back to our resort soon.Best regards,

10/10 - 훌륭해요

shadat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent and location was great. Breakfast was very good.
2023년 11월에 4박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 22일
Dear Shadat,We are thrilled to hear that you had an exceptional experience during your stay at our resort. Your kind words about our staff, location, and breakfast are greatly appreciated.Our team takes pride in providing exceptional service to each and every guest, and we are delighted to hear that our efforts did not go unnoticed. Our prime location, surrounded by breathtaking scenery, is a true gem, and we are proud to offer our guests a serene and peaceful atmosphere.We are committed to ensuring that our guests have a memorable and enjoyable experience, and the quality of our breakfast is a testament to that commitment. We take great care in sourcing fresh and local ingredients to create delicious and healthy breakfast options that will energize you for the day ahead.Once again, thank you for choosing our resort and for sharing your positive feedback. We look forward to welcoming you back soon!Best regards,

6/10 - 괜찮아요

maria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
På godt pg vondt
Maren I basengbaren var ikke bra men frokost var bra. Det var tiltiders altfor Mye god hjelp ( folk liksom ikke Fred) for mange andante? Pass ohså på prisene i happy hour. Det var litt lureri når skatten og ser ice charge kommer på toppen. Veldig barnevennlig så hold deg vekke hvis di ikke trivdes med barnegråt. Location var fantastisk og det var ikke så mange folk i november. Gode senger myk sengetøy
2023년 11월에 2박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Maria,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast and comfortable beds. However, we are sorry to hear that the pool bar did not meet your expectations and that you found the pricing during happy hour to be misleading. We take your feedback seriously and will work to improve in these areas. As for the number of guests, we do attract families, but we also have designated adult areas for those looking for a more serene experience. We hope to have the opportunity to welcome you back in the future. Thank you again for your valuable feedback.Warm regards,

10/10 - 훌륭해요

Stefan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Holiday Inn Resort Bali Nusa Dua, ist ein großes Hotel mit einer schönen Lage direkt am Strand. Das Hotel ist sauber und gepflegt, und das Personal ist sehr freundlich und hilfsbereit. Das Hotel ist modern und komfortabel eingerichtet. Die Zimmer sind geräumig und sauber. Das Hotel bietet ein gutes Preis-Leistungs-Verhältnis. Die Zimmer sind sauber und komfortabel, und das Hotel bietet eine Reihe von Annehmlichkeiten, die den Aufenthalt angenehm machen. Das Hotel verfügt über eine Reihe von Annehmlichkeiten und Aktivitäten für alle Altersgruppen, darunter vier Außenpools, ein Kinderbecken, ein Fitnesscenter, ein Wellnessbereich und ein Restaurant. Das Restaurant des Hotels serviert eine Auswahl an internationalen und einheimischen Gerichten. Die Bar bietet eine große Auswahl an Cocktails, Weinen und Spirituosen. Die Zimmer des Hotels sind geräumig und komfortabel. Sie verfügen über ein Doppelbett, einen Flachbildfernseher, einen Safe und ein Bad mit Badewanne oder Dusche. Sauberkeit: Das Hotel ist sehr sauber. Die Zimmer werden täglich gereinigt und die öffentlichen Bereiche werden regelmäßig gepflegt. Das Personal ist super super freundlich und hilfsbereit. Sie sind stets bemüht, den Gästen einen angenehmen Aufenthalt zu ermöglichen. Besondere Erwähnung: Das Personal ist wirklich super super freundlich und hilfsbereit. Sie haben uns während unseres Aufenthalts immer mit einem Lächeln begrüßt und uns bei allem, was wir brauchten, geholfen.
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Stefan,Thank you very much for taking the time to review your recent stay at the Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you enjoyed our beautiful location right on the beach, clean and well-maintained facilities, and friendly and helpful staff. We appreciate your positive feedback on our spacious and comfortable rooms and the range of amenities and activities we offer. It is great to hear that you had a pleasant dining experience at our restaurant and enjoyed the selection of cocktails, wines, and spirits at our bar. Your compliments on our cleanliness and the excellent service provided by our staff are much appreciated. It is always our goal to ensure that our guests have a wonderful stay with us and we are thrilled to hear that our staff made a memorable impression on you.Thank you once again for choosing to stay with us and we look forward to welcoming you back in the near future.Warm regards,

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 편의 시설/서비스
Great
2023년 10월에 6박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Anita,Thank you for taking the time to leave us a great resort review. We're glad to hear that you had a pleasant and enjoyable stay with us. Our mission is to provide our guests with an exceptional experience from start to finish, and we're delighted to know that we succeeded.We work hard to exceed our guests' expectations, and your kind words are truly appreciated. We hope you will choose to stay with us again the next time you're in the area.Thank you once again for choosing our resort for your stay. It has been an absolute pleasure to serve you.Best Regards,

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely awesome stay
2023년 10월에 4박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Lynn,Thank you so much for sharing such a wonderful review of your recent stay with us. We are thrilled to hear that your stay at our hotel was absolutely awesome and that you had a great time with us.It is always our top priority to ensure that our guests feel welcomed, comfortable, and satisfied with their overall experience. We are delighted to have met and exceeded your expectations during your stay and are grateful for your generous compliments.Our team takes great pride in their exceptional hospitality and the quality of our accommodations and amenities. We appreciate your recognition of our efforts and are thrilled that you left with happy memories.We hope you will choose to stay with us again in the future and we will work hard to provide you with another amazing experience.Thank you again for your lovely review. Warm regards,

6/10 - 괜찮아요

Vimal

좋아요: 숙박 시설 상태 및 시설
Nice place
2023년 10월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Vimal,Thank you very much for taking the time to share your experience at our hotel. We are delighted to hear that you had a nice stay with us. We take great pride in providing exceptional service and amenities to our guests, and your feedback serves as a motivating factor for us to continue working hard in maintaining the high standards we have set for ourselves.Thank you again for your kind words. It would be an honor to welcome you back for another wonderful stay in the future.Best regards,

10/10 - 훌륭해요

Shilin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff were extremely friendly and helpful !
2023년 10월에 4박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 10월 25일
Dear Shilin Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you found our hotel to be very clean and that our staff were extremely friendly and helpful. This is the kind of feedback that we strive to achieve as we constantly endeavor to provide top-notch services and facilities to our guests.We look forward to welcoming you back in the near future and thank you once again for your kind words.Best regards,

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Härlig vistelse med vår ettåring. Jättebra service, enda minus är att det ligger en liten bit från de roligare restaurangerna.
2023년 10월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 10월 25일
Dear Emma,Thank you for taking the time to review your stay with your one year old. We are delighted to hear that you enjoyed your experience with us and appreciate your positive feedback regarding our great service. In regards to the distance from the other restaurants, we provide free shuttle bus to the Bali Collection shopping and recreation center that guest can find many choices of restaurant. We do hope to have the opportunity to welcome you back to our hotel in the near future and offer additional dining recommendations that may be more convenient for your preferences. Thank you again for your feedback and for choosing our hotel for your stay.best regards

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family (of 3) just had an amazing 8-day stay at Holiday Inn Nusa Dua. Location, facilities, activities, buffet breakfast all amazing. Most of all - the staff ...all the staff are outstanding! Nothing is difficult or hard for them. Every request duly considered and most often, granted. You have not even thought about it but they will give it to you already or will ask you if you need anything. Our room was located on the top floor but on the 2nd day they upgraded us to an ocean view room because they are doing some minor maintenance work on the top floor. Before arrival they contacted us already to ask what the trip is for, any dietary requirements etc. Response - prompt, courteous and kind. Highly recommended especially for families with young kids.
2023년 10월에 7박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 10월 17일
Dear Cathy,Thank you for taking the time to share your amazing holiday experience at Holiday Inn Nusa Dua. We are thrilled to hear that you were impressed with our location, facilities, activities, and buffet breakfast. We strive to provide the best possible experience for all of our guests, and we are glad that we were able to exceed your expectations.We are also delighted that our staff made a lasting impression on you and that they were able to anticipate and fulfill your every need. We are proud of our dedicated team, who always go the extra mile to ensure that our guests feel welcome and valued. Your positive feedback will undoubtedly inspire them to continue delivering excellent service in the future.Thank you for choosing our hotel for your family vacation, and we hope to have the pleasure of serving you again in the future.Warm regards,

10/10 - 훌륭해요

Scheila Almeida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Personal was very friendly and helpful, they helped me plan my day with different activities
2023년 9월에 6박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 10월 17일
Dear Scheila,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you found our staff to be friendly and helpful in assisting you with your daily activities.At our hotel, we pride ourselves on providing exceptional customer service to all of our guests, and it is great to know that our team went above and beyond to make your stay a memorable one.Thank you again for choosing to stay with us and we look forward to welcoming you back soon.Best Regards,

10/10 - 훌륭해요

THEODOROS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay.
2023년 9월에 5박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 10월 17일
Dear Theodoros,Thank you very much for taking the time to share your kind review about your recent stay with us. We are thrilled to hear that you had a pleasant stay and enjoyed your time with us!Our team works hard to ensure that our guests feel welcomed and comfortable during their time with us, and your feedback is greatly appreciated. We hope to have the pleasure of welcoming you back to our property again soon!Warm regards,

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel war wirklich super, da das Hotel sehr kinderfreundlich ist, war es nur leider oft sehr laut, was beim Frühstück und Abendessen anstrengend war.
2023년 9월에 13박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 9월 25일
Dear Diana,Thank you for taking the time to share your experience with us! We are thrilled that you found our hotel to be great, and we greatly appreciate your feedback regarding the noise levels at meal times. At our hotel, we strive to create a family-friendly environment, but we also want to ensure that every guest can enjoy a peaceful dining experience. We apologize for any inconvenience caused, and we will continue to work on finding a balance between fun and relaxation for all of our valued guests. We hope to have the opportunity to welcome you back soon!Warm regards,

10/10 - 훌륭해요

Petar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 14박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 9월 25일
Dear Petar,Thank you for rating us.Warm regards,

10/10 - 훌륭해요

Sahij

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
The staff is extraordinary. They go out of their way to make your stay as awesome as possible. Extremely helpful, very kind and accommodating.
2023년 9월에 3박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 9월 25일
Dear Sahij,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that our staff made your stay with us extraordinary and went out of their way to ensure that you had an awesome experience. We take pride in providing our guests with exceptional service, and we're glad to see that our efforts did not go unnoticed. We hope to welcome you back soon for another fantastic stay!Warm regards,

10/10 - 훌륭해요

hsiang chun

2023년 9월에 3박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 11월 10일
Dear Hsiang,Thank you for rating us.Warm regards,

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Quiet , outside of the hotel , restaurants you have to get taxis to get to . food served was mostly cold by the time it was served and overpriced
2023년 9월에 8박 숙박함
답변 제공: Holiday Inn Resort Bali Nusa Dua Family 님, 2023년 9월 11일
Dear Karen,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We are pleased to hear that you found our location to be very quiet. We completely understand your concern about the distance between our hotel and nearby restaurants. We do provide shuttle services to our guests to Bali Collections, which they can make use of to get to restaurants and shopping center, and we apologize if we did not communicate this to you appropriately.We also apologize for any inconvenience caused by the temperature of the food served. Our team strives to provide guests with an excellent culinary experience, and we are disappointed that we fell short. Rest assured that we will be looking into this matter and taking the necessary steps to ensure that it does not happen again in the future.Once again, we appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Warm Regards,