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넛필드 프라이어리 호텔 앤드 스파 여행 후기

4 out of 5
넛필드 프라이어리 호텔 앤드 스파
Nutfield Road, Nutfield, Redhill, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 351개 이용 후기 중 195개" "
평점 8 - 좋아요. 351개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 351개 이용 후기 중 31개" "
평점 4 - 별로예요. 351개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 351개 이용 후기 중 8개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Esirigho

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, classy hotel
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff beautiful surroundings highly recommended
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

PAMELA 님, Winter Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

mrs helen l

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent, going the extra mile to be helpful and accommodating. Special shout out for Ben on front of house, superb service!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Mrs Helen I, Thank you for the lovely comments in regards to our staff, but in particular Ben. He was thrilled to read your feedback.Please do come back and visit us again in the not so-distant future.Warm Regards,Richard StoreyGeneral Manager

10/10 - 훌륭해요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful building, faultless staff, excellent food and drinks. Thank you so much!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Catherine,thank you for taking the time to submit your feedback. I am pleased to read that you enjoyed the building, the staff, food and drinks. Please come back and visit us soon again. Warm Regards,Richard Storey General Manager

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 24일
Dear Paul,thank you for taking the time to submit 5/5 rating. I am pleased to know that your visit was flawless.Please come back and visit us soon again. Warm Regards,Richard StoreyGeneral Manager

10/10 - 훌륭해요

steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday party with friends
Great meal with friends in a private room excellent service through the night thank you to all the staff
2023년 12월에 1박 숙박함

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short break
Hotel is lovely and clean, food was amazing and service is very attentive. From my prospective the only down side is to get to the spa you have to leave the hotel which, when it’s raining isn’t so great. But 100% would recommend.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Moira L. 님, Rickmansworth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place with lovely people
2023년 10월에 1박 숙박함
답변 제공: Richard 님, 2023년 11월 9일
Dear Moira L,Thank you for your kind words and fabulous rating. Please come and visit us soon again. Warm RegardsRichard StoreyGeneral Manager

10/10 - 훌륭해요

Kathleen

2023년 10월에 2박 숙박함
답변 제공: Richard 님, 2023년 11월 9일
Dear Kathleen,Thank you for the fabulous rating. Please do come back and visit us again. Warm Regards,Richard Storey,General Manager

2/10 - 너무 별로예요

Vahid

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Doenst worth it
We stayed for a night as our flight delayed. We checked in around 8 pm, the lady working there was not happy and helpful at all. Pointing me to the exit door in the car park to get to my room! When I asked we have two heavy luggages, she still insists that’s the shortest way to get to our room. We paid £400 for a night! The breakfast is minimum; the buffet was empty and they had short of staff! It’s a shame because the building has some characters and beautiful garden!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Richard Storey 님, 2023년 8월 22일
Dear Derek, Thank you very much for taking your time to share your feedback with us. I am delighted that your stay was worthy of near-perfect scores and I have shared these very positive ratings with all of the team here .Thank you once again for your kind help. I do hope we can look forward to welcoming you back to Nutfield Priory in the not-too-distant future.Warm regardsRichard StoreyGeneral Manager

10/10 - 훌륭해요

Sally 님, Epsom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was amazing!!! The service in the restaurant was superb. The Chef made us a special dessert to celebrate our 30th Wedding Anniversary.
2023년 7월에 1박 숙박함
답변 제공: Richard 님, 2023년 8월 6일
Dear Sally,thank you for taking the time to post your review. Alec our Head Chef is very pleased to read that you enjoyed the food. I hope you had a memorable 30th Wedding anniversary with us.Please do come back and visit us again.Warm RegardsRichard StoreyGeneral Manager

10/10 - 훌륭해요

Richard j m

2023년 7월에 2박 숙박함
답변 제공: Richard Storey, General Manager 님, 2023년 7월 16일
Dear Richard, thank you for the perfect rating. Please come back and visit us soon again.Warm RegardsRichard Storey

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service. Cant wait to go back and recommend to friends.
2023년 7월에 1박 숙박함
답변 제공: Richard Storey, General Manager 님, 2023년 7월 16일
Dear Guest, Thank you for taking the time to submit the fabulous rating and kind comment. Please come back and visit us again.Warm RegardsRichard Storey

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nutfield Priory Hotel And Spa was a marvelous place to stay and to experience! My wife and I were on our honeymoon and would stay here on future trips! Nutfield was extremely convenient just outside of Redhill. Though it was just a short distance away, it truly felt as an exclusive retreat once you reached the property! The staff were so welcoming and knowledgeable! Additionally, the dinner service was fantastic!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Neldes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was just ok but the property was fantastic and the front desk staff and room service as well. The restaurant staff was just average as we were directed to eat there and then we were not allowed as it was New Year’s Day and they had meals already assigned.

10/10 - 훌륭해요

Anders

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Marcel

2022년 12월에 2박 숙박함

10/10 - 훌륭해요

vincent

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스
Staff excellent. Hotel in general very good
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

steven

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great night stay
A lovely night stay, I just wished we'd stayed longer. Staff were amazing very helpful and happy. The food in the restaurant was fabulous and catered for coeliac and lactose free. The rooms were comfortable and the whole atmosphere was relaxing
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An extraordinary building that is being lovingly maintained for the enjoyment of guests. Modern health club and pool facilities are well separated from the historic part of the building. Staff are exceptionally welcoming and friendly. Guest facilities are exemplary.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

8/10 - 좋아요

Darren

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Julian

2022년 9월에 3박 숙박함

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Nathaniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff were extremely lovely and its a very welcoming place
2022년 8월에 2박 숙박함

8/10 - 좋아요

Paul

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel and staff - the staff really make this a fantastic place to stay. It's quiet with a beautiful view and nothing is too much trouble for the staff. I would highly recommend staying here I loved it !
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Parviz 님, Pennington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attentive staff.
2022년 6월에 1박 숙박함

8/10 - 좋아요

ROBERT J

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Robert J
Really enjoyed our stay. The hotel is superb with tremendous well kept grounds. Sitting on the terrace in the evening looking out over the grounds and across to Redhill air field is so relaxing. Spa facilities really good though slightly longer swim times for children would be welcomed. Food and bar services top notch with all staff totally customer focused. Terrific weekend break to recharge the batteries!
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Cristiane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is wonderful and extremely exquisite. It’s literally a castle in the English countryside. Everything was ready for our arrival and even a little bit late we managed to have dinner which was great! The only downside is that they put a rolling bed for my daughter with a really really bad mattress - so thin that one could feel wood from the bed frame - and unfortunately nobody could help us with that. Breakfast included was great, just a little slow - but, if you are not in a rush just enjoy the wonderful views. The food, considered Modern English Food was extremely well prepared! Didn’t match our taste though, but no complaints here!
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we had a lovely stay all be it short , but the place was fab so we will return
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Moona

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived we were given our room key and directed to a totally different part of the hotel. We rang reception and we’re told we had gone the wrong way even though we followed the directions exactly. We were given new directions which involved several flights of stairs but when we arrived at our room, the key card did not work. We rang reception and had to insist they bring us a new key card. Breakfast choice was very restricted and the service was atrocious-the tea was so weak it looked and tasted like water and it arrived with some toast before we even had cereal! Toast entirely cold by the time we ate our hot breakfast. Also the glass of orange juice we requested was only half full on both mornings and there was no staff around to request a refill. The hot breakfast was just ok but again was so small in quantity, twice as much would have been normal in any other hotel we have ever stayed at. The room itself was relatively clean but the bed was the smallest bed we have slept in in over 40 years. The overall impression was that the hotel is very very overpriced at £ 400 per night and at that price we’d have expected a much better room, a bed large enough for 2 people and definitely a proper full breakfast. Also our tv didn’t work It seemed that serving as little as possible to maximise profits were the main and really only motive behind providing breakfast. The worst hotel experience we’ve ever had and if I could give it a minus rating I would. Extremely disappointed
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Simon

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Peer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ein wunderschönes Hotel mit alten Flair. Eine hervorragende Küche und Personal. Es war ein super Wochenende.
2022년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will go again
I will definitely be staying here again. Rooms are great, clean, bathrooms are good, breakfast was tasty, parking and access was easy. It definitely has an an old mansion house feel versus a modern sleek hotel feel. It just about justifies its price though could make some slight improvements which maybe better next time anyway! For example, for room service, a cappuccino and flat white were exactly the same despite us reordering (and both were poor -the capsule coffee machine in the room made better coffee) The pillows are not right - that could be a personal taste. And we had a full on speaker system blasting club music from 7am somewhere in the hotel.
2022년 3월에 1박 숙박함
답변 제공: Russell Lines 님, 2022년 3월 8일
Many thanks indeed for your review. We are delighted that you enjoyed your experience with us and that you will be returning. We very much appreciate your balanced comments and I will be sure to review them with the team, so we can make any required improvements. Please accept my apologies for the shortfalls mentioned, but I am pleased that overall your stay was positive. We look forward to welcoming you back soon. Very best wishes