객실 내 금고, 책상, 암막 커튼, 다리미/다리미판

하얏트 플레이스 와이키키 비치 여행 후기

4 out of 5
하얏트 플레이스 와이키키 비치
175 Paoakalani Ave, Honolulu, HI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 2268개 이용 후기 중 1253개" "
평점 8 - 좋아요. 2268개 이용 후기 중 627개" "
평점 6 - 괜찮아요. 2268개 이용 후기 중 254개" "
평점 4 - 별로예요. 2268개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 2268개 이용 후기 중 49개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jun hyuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하와이 쉐라톤은 바다전망이 매우 좋고 쇼핑센터 접근성이 우수해요 매우 추천합니다
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 8일
Aloha Jun Hyuck,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your visit.Mahalo,Guest Services Manager

10/10 - 훌륭해요

CHISEUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 훌륭합니다.
매우 훌륭합니다.
2023년 12월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2023년 12월 19일
Aloha CHISEUNG,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

6/10 - 괜찮아요

yonghyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2023년 12월 17일
Aloha Yonghyun,Mahalo for choosing us. We regret any inconvenience you may have experienced. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize again for any inconvenience caused and hope to welcome you back in the future.Mahalo,Guest Services Manager

6/10 - 괜찮아요

??

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
시티뷰 소음이 꽤 있습니다
2023년 11월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 11월 26일
Aloha,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 - 훌륭해요

CHANGSUN

2023년 1월에 9박 숙박함
답변 제공: Guest Services Manager 님, 2023년 5월 26일
Aloha CHANGSUN,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

2/10 - 너무 별로예요

Yeongheui

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
숙박료에비해 시설 더럽고 지저분함. 아침 식사 종류 별로 없고 3일 동안 같은 메뉴. 새들이 날아다녀서 기분이 나빴음. 카펫 청소 안돼서 더러웠음.
2023년 1월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2023년 1월 31일
Aloha Yeongheui,Mahalo for choosing to stay with us and sharing your experience. We're deeply sorry for the inconvenience you experienced. Your comments have been reported to the appropriate department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

8/10 - 좋아요

INJUNG

가족 여행
좋아요: 직원 및 서비스
어메니티 너무 없음 조식별로임 직원들 친절함 시설이 좀 낡았음
2023년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2023년 1월 25일
Aloha INJUNG,Mahalo for choosing to stay with us. We're delighted that our Ohana was able to welcome you with the spirit of Aloha. However, we're deeply sorry for the inconvenience you had experienced. We have shared them with the appropriate department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 - 훌륭해요

???

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
좋은 위치 부족한 시설 가격에 맞는 상태
2022년 11월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2022년 12월 14일
Aloha,Mahalo for choosing to stay with us. We're glad you enjoyed our perfect location. However, we apologize if your expectations weren't met. This has been communicated to the appropriate department for potential future enhancements. We look forward to welcoming you again soon.Mahalo,Guest Services Manager

6/10 - 괜찮아요

YOUNG EUN

2022년 9월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2022년 10월 2일
Aloha YOUNG EUN,Mahalo for choosing to stay with us at Hyatt Place Waikiki. We greatly appreciate your rating. We had a great time hosting you, and once again, thank you for staying with us. Mahalo,Guest Services Manager

8/10 - 좋아요

Jin Hwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2022년 7월 28일
Aloha Jin, Mahalo for staying with us at Hyatt Place Waikiki. We greatly appreciate your high rating. We had a great time hosting you, and once again, thank you for staying with us. Mahalo, Guest Services Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
그냥 그래요
친절하긴한데 룸이 너무 작아요. 저녁에 소음으로인해 너무 시끄러워요.
2021년 6월에 8박 숙박함
답변 제공: Guest Services Manager 님, 2021년 9월 18일
Aloha, Mahalo for choosing to stay with us and for sharing with us your experience. We're glad that our Ohana was able to accommodate you with much Aloha. However, we sincerely apologize if your experience didn't fully meet your expectations. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us. Mahalo, Guest Services Manager

6/10 - 괜찮아요

Lori 님, Sherwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property was clean and room was comfortable. The breakfast was a great value and so convenient. The hotel staff were all friendly and helpful. But it just felt unsafe in the area. The side streets surrounding the property were full of homeless and riff-raff. One evening while walking to dinner there was a big altercation with several homeless people and it escalated quickly. We felt very unsafe. Also, the noise outside is just horrible. People yelling at all hours of the morning, roosters crowing, delivery and trash trucks making so much racket. If the hotel was in a different area it would have been perfect. We won't stay again, however, because of the location.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful as well as parking attendants. Maid service was excellent and concierge was excellent providing information and helpful about the facility.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around a solid hotel. All the basics were covered well. The place was clean, the staff was friendly, they have a lot of beach items available to borrow for free, the breakfast was good and the bartender Hellen was the best. Great location, I’ll be coming back.
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Lee E.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about this place
2024년 4월에 6박 숙박함

8/10 - 좋아요

Romeo 님, WESTMINSTER

좋아요: 청결 상태, 직원 및 서비스
A good place to stay
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Rostyslav

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Nataliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Lori

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Admir

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dino Besic was the best employee, very helpful and made our stay very pleasant. He deserves a raise
2024년 4월에 7박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Admir,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our Ohana takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Claude

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waikiki Beach proximity
2024년 4월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Claude,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

4/10 - 별로예요

Aristela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like it. Breakfast with birds was so unsanitary. Breakfast was unsatisfactory. Pool? What pool?
2024년 4월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Claude,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, great breakfast
2024년 4월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Matthew,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our welcoming Ohana and delectable breakfast options. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Andres

좋아요: 청결 상태
2024년 4월에 8박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Andres,Mahalo for your continued patronage of Hyatt Place Waikiki. We're thrilled to hear of your excellent rating. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

4/10 - 별로예요

Mania

가족 여행
별로예요: 편의 시설/서비스
I had stayed here before and remembered it ti be much nicer. They were hosting what seemed like every single teenager on the island for some sort of competition. So it was really loud, breakfast time was absolutely chaotic (after 2 days we gave up and had breakfast elsewhere). Maybe give only a percentage of your bookings to group booking? We literally felt like we were staying in a dorm, it didn’t feel like vacation at all. And service/cleanliness wasn’t all what I remembered from when I stayed here 2 years ago. Can’t beat the location tho. I love staying at this end of strip; less crowded, easy to get in/out of area, and access to local food.
2024년 4월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 22일
Aloha Mania,Mahalo for taking the time to share your feedback with us. We are very sorry for the inconvenience you had during your stay. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. We value your patronage and we will always strive to provide the best experience for our guests. We look forward to your next visit and the opportunity to exceed your expectations.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Only a block from Waikiki beach. We appreciate we were able to check in at 11am even though hotel was fully booked. Front desk staff were amazing! We would definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 22일
Aloha Donna,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you enjoyed our great location. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

10/10 - 훌륭해요

chris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 24일
Aloha Chris,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

Caylin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice local and was pretty quiet at night considering how busy the hotel is (lots of tour groups!) So many floors and only 2 elevators - made for some long waits and breakfast was so busy we didn’t go the second day. Staff friendly and rooms clean though which is what counted most for this stay for us, travelled with family with three kids.
2024년 4월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 22일
Aloha Caylin,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our cleanliness and appreciated our welcoming Ohana. We take the issues you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was awesome, super friendly and made my stay comfortable. Close to the beach, shopping and lots of food choices. The ocean was gorgeous and the surfers were cool.
2024년 4월에 8박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Brian,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled that you appreciated our exceptional location, welcoming staff, and delectable breakfast options. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future.Mahalo,Guest Services Manager

6/10 - 괜찮아요

Ruby

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The bathroom it was special for handicap people, it doesn't have bathtub, the room was ok
2024년 4월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Ruby,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 22일
Aloha Olga,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you had a great experience with us. We take pride in our work and we are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

Lisa Danielle 님, Keene

2024년 3월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Lisa,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Caryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff.
2024년 4월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Caryn,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

Gabrielle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were a bit dusty in the corners and the couch and carpet were outdated. It was unclear where the breakfast buffet was and there was insufficient space for people to eat breakfast. There were water stations on the first floor which were nice. The hotel needed a couple more ice machines though
2024년 4월에 7박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Gabrielle,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your visit. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

6/10 - 괜찮아요

Rasha

가족 여행
좋아요: 청결 상태
Long wait for the elevator was frustrating
2024년 4월에 6박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 21일
Aloha Rasha,Mahalo for your feedback. We are very sorry for the inconvenience you had. Should you wish to discuss this further, we kindly ask you to reach out to us directly and ask for the Manager On Duty. Once again, we're sorry for any inconvenience caused and we're looking forward to hosting you in the future.Mahalo,Guest Services Manager

6/10 - 괜찮아요

igal R

가족 여행
NOTHING SPACIAL.
2024년 4월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 19일
Aloha Igal,Mahalo for choosing to stay with us. We are very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was spacious, clean and had a nice ocean view with a balcony. The staff is absolutely wonderful. The area is very noisy, even on high floors, and the pool is for children but has no outdoor bar for adults.
2024년 4월에 13박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 19일
Aloha John,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our cleanliness, spacious room, and stunning views. We're also thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We greatly appreciate you bringing the issue to our attention. We take it seriously and have shared it with the appropriate department to ensure that prompt action is taken to address it. It is always a pleasure to host you, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Gregory 님, Delta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were the best! From front desk to housekeeping and dining, everyone is doing great work. If I had to choose a weakness it would be the pool. Small and just not appealable. But the ocean is what we all came for anyway.
2024년 4월에 8박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 19일
Aloha Gregory,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear that you had a great visit. Our Ohana takes pride in providing exceptional service with an Aloha spirit, and we're glad to hear that their warm welcome made your stay even more enjoyable. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. It was a pleasure hosting you, and we can't wait to have you back soon.Mahalo,Guest Services Manager

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 숙박 시설 상태 및 시설
I was disappointed this year. Last year we stayed here it was great. Not this year. The hotel had a large group of High school kids. Which I was ok with. Then being in our room the second night. The kids yelled all night. Waking my 2 year old up. The would be screaming across the balconies to other hotels. One father told Them to stop screamyay his daughter. It was not ok and I wonder who was supervising them. Moving forward we get back to the hotel from the beach. My 3 sons husband and myself with a heart problem history had to walk up 19 floors because the elevator was not working! My husband had to vary our 2 year old. We get into our room to finally rinse off from the beach. Put water is off. Each time we had to use the elevator it took us at least 10 min of wait for it just to get in. This spring break vacation was not so good as last year here. I’m pretty bummed.
2024년 4월에 6박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Rebecca,Mahalo for choosing us. We regret any inconvenience you may have experienced. Your feedback has been shared with the appropriate department to ensure that such incidents are not repeated in the future. If you wish to discuss the matter further, please do not hesitate to contact us directly. We apologize once again for any inconvenience caused and we hope to welcome you back in the future.Mahalo,Guest Services Manager

6/10 - 괜찮아요

Caitlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the most part we enjoyed our stay. A few things were inconvenient. A couple times power went out, we had to walk up 12 flights of stairs. The elevator waits were crazy, sometimes 25 minutes. Our flight on the last day got delayed and we asked if we could stay in our room for a couple hours and they said no. The Domino’s attached was awful. Probably would not return to this hotel.
2024년 4월에 9박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Caitlin,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your visit. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 19일
Aloha Denise,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your high rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything is good
2024년 4월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Vincent,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your perfect rating. Hosting you is a delight, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Samnang

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything good except There is no free parking for hotel gust and it charge 55$ per 24hr parking spot
2024년 4월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Samnang,Mahalo for choosing to stay with us. We are glad you liked our great location. However, we're very sorry if we did not fully meet your expectations. We've shared your comments with the relevant department for future improvements. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Rosie i.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The accommodations was great.
2024년 4월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Rosie,Mahalo for staying with us at Hyatt Place Waikiki. We're thrilled to hear of your excellent feedback. Hosting you is a pleasure, and we're excited to welcome you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

Qi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is nice and clean, but the elevator is busy sometimes.
2024년 4월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 17일
Aloha Qi,Mahalo for choosing Hyatt Place Waikiki as your preferred choice, and we are delighted to learn that you enjoyed our cleanliness and comfortable room. Your feedback is highly appreciated, and we will make sure to share it with the relevant department to further improve our services. We appreciate your patronage, and we look forward to the opportunity to welcome you back soon.Mahalo,Guest Services Manager

6/10 - 괜찮아요

Premeet

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Aloha Premeet,Mahalo for choosing to stay with us. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,Guest Services Manager

8/10 - 좋아요

Rithner 님, Ontario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay with my family of five. Just a block away from Waikiki Beach and shopping. Lots of dining choices around the area. It gets really busy around town especially in the evenings. Only downside would be no self-parking which forces you to use their valet service.
2024년 3월에 6박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 17일
Aloha Rithner,Mahalo for choosing Hyatt Place Waikiki as your preferred choice. We are thrilled to hear that you enjoyed our great location. Your feedback is highly valued, and we will share it with the relevant department to further enhance our services. We appreciate your patronage and we hope to have the pleasure of welcoming you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

HOA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 7박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 17일
Aloha HOA ,Mahalo for staying with us at Hyatt Place Waikiki. We are thrilled to hear that you've given us a high rating. We take pride in providing the best service to our guests and we're glad to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 10 nights and overall, we enjoyed our stay and would return. Pros: property is clean, staff is friendly, rooms are clean and very spacious, daily breakfast is included, easy walk to the beach and Waikiki shops/restaurants, beach chairs/boogie boards on loan for guests. Cons: elevator wait times can be ridiculously long, small/modest pool (not why we stayed here), and there's only valet parking offered at $50/day (we parked at Waikiki Banyan across the street for $175/week).
2024년 4월에 10박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 17일
Aloha Christine,Mahalo for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our clean and spacious room, breakfast options, great location, and complimentary beach items. We're also thrilled to hear that our Ohana was able to welcome you with the spirit of Aloha. We take the issue you mentioned very seriously and we have shared them with the relevant department to ensure that swift action is taken to address the matter. Hosting you is a pleasure, and we look forward to your next visit.Mahalo,Guest Services Manager

10/10 - 훌륭해요

Michaela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr angenehmer Aufenthalt und top Service vor Ort!
2024년 4월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 17일
Aloha Michaela,Mahalo for staying with us at Hyatt Place Waikiki. We are delighted to hear that you rated our service highly. Our team takes great pride in providing excellent service, and we are pleased to know that we have met your expectations. Hosting you is a pleasure, and we look forward to welcoming you back soon.Mahalo,Guest Services Manager