해변/바다 전망

모아나 서프라이더, 어 웨스틴 리조트 & 스파, 와이키키 비치 여행 후기

4.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1133개 이용 후기 중 779개" "
평점 8 - 좋아요. 1133개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 1133개 이용 후기 중 91개" "
평점 4 - 별로예요. 1133개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1133개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Hee Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for a great honeymoon stay :)
Great Hotel! We stayed a week for our honeymoon and could not have chosen better. The place has a romantic architecture, not like other hotels that are modernly built. It is located right front of the Waikiki Beach, which was very convenient to access to and from after a good swim at the ocean. Staff were friendly, food was great, a/c worked neat. Would definitely love to comeback to this hotel if we ever visit Hawaii again :)
2023년 10월에 6박 숙박함

6/10 - 괜찮아요

Young Sun

2023년 9월에 5박 숙박함

6/10 - 괜찮아요

Heonjeong

2023년 2월에 4박 숙박함

10/10 - 훌륭해요

JAE HEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 짱 입니다~~
가족여행이었는데 이번이 두번째 모하나서프라이더의 경험이었어요. 역시 친절한 서비스와 탁월한 위치였어요. 강력추천합니다.
2023년 2월에 5박 숙박함

10/10 - 훌륭해요

Nargiza

2022년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 1월 18일
Aloha Nargiza, Mahalo for the perfect rating of your time at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. We wish you a wonderful holiday season.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Joung Tea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location , original cool feeling of Hawai
숙박요금 에 비해 불만 없는 나의 하와이 잠자리 베스트 3곳 중 하나 ㆍ 몫은 최고중 최고ㆍ 아침 식사도 즐거움 중 하나ㆍ 반얀 룸 컨디션ㆍ보다 타워룸 을 권함ㆍ 매일 밤 마다 라이브 뮤직ㆍ등 이 휴가지 에 왔다는 느낌을 주어서 밤이 여유 로왔음ㆍ 다음에도 9박중 4박은 꼭 하고 싶은 곳
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

donghyuk

2022년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 1월 26일
Aloha Donghyu, Mahalo for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

KYUNGMIN

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
pool only open during the daytime. a hot tub should be included. balconies not open currently . potential guests should be informed when making reservation
2024년 4월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 24일
Aloha Stephen, Mahalo for reviewing your stay with us. We apologize for any inconvenience caused by the pool's operational hours and the concerns you had with the hot tub. We are also sorry for any disappointment caused by their current closure. We will work on ensuring that potential guests are informed about any limitations or changes to our amenities when making reservations. Your feedback is valuable to us as we strive to enhance the guest experience, and we appreciate your input. We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our second stay at the Moana Surfrider, and a welcome return. I was happy to have reserved a room in the old building proper, which exudes a wonderful mix of classic history and modern luxury. Walkable is an understatement, with the beach on one side and Waikiki’s shopping and eating immediately opposite. Facilities were immaculate and staff welcoming and helpful. Particularly enjoy the restaurants and bar under the banyan tree - hard to beat that ambience. Look forward to visiting again!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Tomas 님, Bloomingdale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
xxx
2024년 4월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 23일
Aloha Tomas, Mahalo for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it is nice to hear that you had an enjoyable stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We'd love to host you again someday for another great visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Florabelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location , walkable to the beach, Friendly & very helpful staffs
2024년 4월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 22일
Aloha Florabelle, Mahalo for chosing to stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We are also excited to share your kind remarks with our associates. They are committed to enhancing each guest's visit with exceptional Hawaiian hospitality, and we appreciate your recognition of their service. We value your business and look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Ryo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
どうしても建築年数的に内装が古くガタがきている。ただ清掃は行き届いているので不潔な感じはない。 壁が薄いのとバスルーム以外にドアがないので防音性能は皆無(隣の部屋の会話どころか、ジッパーの開閉音が聞こえるレベル) ただそれを補って余りあるロケーションの良さ、眺めの良さ、サービスや館内レストランのクオリティの高さがある。 欠点はあるが差し引きで言うとまた泊まりたいと思えるステキなホテルでした。ありがとうございました!
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Joshua Kyle

아이를 동반한 가족 여행
My family and I absolutely loved our time at the Moana Surfrider. Located right on the beach in central Waikiki it’s a great location and the staff are lovely. Don’t think about it too much, just book this place!
2024년 4월에 6박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 22일
Aloha Mr. Kyle, Mahalo for the generous review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to read about your enriching stay and how much you and your family enjoyed our excellent location and thoughtful hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. We appreciate your recommendation and look forward to welcoming you all back soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Jean C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful facility in a great location.
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 19일
Aloha Becky, Mahalo for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach your home whenever your travels bring you to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

4/10 - 별로예요

Denice Joanth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 18일
Aloha Ms. Joanth, Mahalo for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Mikhal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time!! Close to everything, highly recommend
2024년 4월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 17일
Aloha Mikhal, Mahalo for taking the time to review your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know our prime location was ideal for you and that you had a pleasant time while you were here. We appreciate your recommending us to future guests and look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Parkson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms need updating / remodel. Staff is SUPER
2024년 4월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 17일
Aloha Parkson, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad to know you were pleased with the service you received from our cordial associates. However, we are sorry for your disappointment with the overall condition of our guestrooms. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice stay!
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

YORITAKA

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 17일
Aloha Yoritaka, Mahalo for posting a review of your stay with us. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

RICHA 님, Kirkland

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here, highly recommended.
2024년 4월에 6박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 16일
Aloha Richa, Mahalo for the kind words and for recommending Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to read that you loved your stay at our resort. It was our pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 - 괜찮아요

Ruth

Rooms are average, old rugs and dirty. The toilet system is a total waste of water as it just keeps flushing Constantly. The sinks are mouldy. Just average for the price.
2024년 4월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 9일
Aloha Ruth, Mahalo for posting a review of your stay with us. We are sorry for the cleanliness and maintenance issues you encountered Your feedback has been shared with our team so appropriate measures can be taken to keep this from happening again. We want our property to be a relaxing retreat and will continue to work diligently to make sure our guests are thoroughly impressed with every aspect of their stay. We hope to have the opportunity to make your next stay perfect in every respect.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 - 괜찮아요

Puneet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked an Ocean view property with a Balcony. I was given a room on side and view from my room was blocked completely on one side by another building. The view didn’t look like at all what was shows In pictures. It’s wrong advertisement. I didn’t get what I paid for.
2024년 3월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 8일
Aloha Puneet, Mahalo for choosing to stay with us. Please accept our sincere apologies for not meeting your expectations regarding the room type you reserved. We do try to honor these requests for reservations made through a third party; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we genuinely regret disappointing you. Additionally, our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with all our websites for our property. We appreciate you bringing this to our attention and for your patience. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Alanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 6일
Aloha Alanna, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Can’t beat the perfect location right on the beach. Easily walkable to shops and restaurants. Rooms are small but nice. Beautiful place, highly recommend.
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 4일
Aloha Sarah, Mahalo for sharing about your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach; we appreciate the generous remarks. Our focus is on maximizing all the details that cultivate a great stay; therefore, we are pleased to know our unbeatable beachfront location and historic architecture enhanced your time with us. Mahalo again for your recommendation, and we look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Tarca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing stay
2024년 1월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 3일
Aloha Tarca, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Karlina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach front property
2024년 3월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 2일
Aloha Karlina, Mahalo for your excellent review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know we met your expectations and were pleased you found our beautiful beachfront location to be perfect for your plans. It was a pleasure hosting your visit, and we hope to welcome you back soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Takashi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location with historic view!
2024년 3월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 30일
Aloha Takashi, Mahalo for your lovely review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our scenic views and unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining, and entertainment attractions. It was a pleasure having you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 - 괜찮아요

Dario

연인과의 여행
별로예요: 직원 및 서비스
Good location. Rooms were small but clean. Small pool. Old patio loungers and umbrellas. Some garbage around pool area. Food was good.
2024년 3월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 29일
Aloha Dario, Mahalo for the time you took to share your comments. It is good to know you liked our great location and your overall time with us. We want every guest to have an enriching, meaningful visit; therefore, we are disappointed to learn we did not meet all of your expectations and that you felt we lacked in some areas during your stay. We are continually striving to improve our guest experience, and we are grateful for feedback that helps us with these goals. Your review has been shared with the appropriate individuals, and we look forward to providing you with a seamless stay on your next visit to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Mao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 6박 숙박함
답변 제공: Guest Experience Team, 님, 2024년 3월 29일
Aloha Mao, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your gracious feedback, and we are pleased you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 - 괜찮아요

Chizuko

2024년 3월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 24일
Aloha Chizuko, Mahalo for posting a review of your stay with us. We hope that overall you had a pleasant visit; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Parveen

2024년 3월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 11일
Aloha Parveen, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

Christina

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently located on the beach and very close to the main strip where all the shops and restaurants are. Staff were very friendly as well. Our room (diamond head) was a bit outdated and the bathroom was not very clean. I ended up wiping and cleaning it myself. The biggest issue I had was noise. The walls are EXTREMELY thin. I had to call concierge 3 nights in a row because the people next door were up chatting past 2:30am.
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

KANEKO

별로예요: 청결 상태
2024년 3월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 22일
Aloha Kaneko, We appreciate you taking the time to leave your rating and are happy if you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Stephen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderfully pleasant staff that welcomed us to our hotel!
2024년 3월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 19일
Aloha Stephen, It was our pleasure to welcome you to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service in the true Hawaiian spirit, and mahalo for recognizing all that they do. We will share your enlivening comments with them and look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 편의 시설/서비스
Awesome
2024년 3월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 15일
Aloha Michael, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate you giving us a wonderful rating and are glad to read your generous compliments about your enriching stay with us. We look forward to another opportunity to host you again on your next island getaway!Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely go back
2024년 2월에 14박 숙박함
답변 제공: Guest Experience Team, 님, 2024년 3월 14일
Aloha Timothy, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous rating and are glad we met your expectations for a wonderful stay in every aspect. It is always a joy to see our guests are excited about returning; we look forward to itMahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location right on Waikiki beach! The hotel courtyard cannot be beat with it’s pool, bar, dining, location, and oldest Banyon tree! Service is also great. Will be back after their upcoming major renovations..
2024년 3월에 9박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 16일
Aloha Charles, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach for your stay. We are pleased to know how much you enjoyed our unbeatable beachfront location, enhanced amenities, and attentive service during your stay. We look forward to welcoming you back soon again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

CARLOS LAMARC

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location and staff. The only issue this stay was a crying baby in the room next door.
2024년 3월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 13일
Aloha Carlos, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. It is great to hear that you highlighted our thoughtful associates and beautiful beachfront location. Please know regarding any noise issues in the future, our front desk associates are always available to help make your stay as comfortable as possible. It was our pleasure accommodating you, and we look forward to welcoming you back soon for the seamless stay you deserve.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Mina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 11일
Aloha Mina, Mahalo for rating your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

8/10 - 좋아요

KOJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 9일
Aloha Koji, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and best location! Historic!
2024년 3월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 5일
Aloha Douglas, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It is lovely to know you had an enriching stay and that our unbeatable beachfront location, intuitive associates, and historic property helped to enhance your visit. We appreciate the review and look forward to having you as our guest again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Paul Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 5일
Aloha Paul, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Suzanne 님, Bloomingdale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property. Does have a small pool with limited chairs. Love the access to the beach just spent our time on the sand and in the ocean.
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 4일
Aloha Suzanne, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to know you loved our well-kept property and that you enjoyed the easy access to the beach during your visit. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Stewart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, amazing service
답변 제공: Guest Experience Team 님, 2024년 3월 2일
Aloha Stewart, Mahalo for sharing your review regarding Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Known as the "First Lady of Waikiki," our resort opened in 1901, and we enjoy hearing from our guests about how much they love our beautiful property with a seamless blend of Victorian elegance and thoughtful service. It was our pleasure hosting you, and we look forward to your next stay with us.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Fumihiro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
・部屋は旧い 良くも悪くも築年数がたってそうな作り 防音性は皆無 ・立地は良い とにかく場所はよい ・サービス とても親切で良い
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team, 님, 2024년 2월 29일
Aloha Fumihiro, Mahalo for taking the time to leave your comments. While we are glad you liked our location and our service, we wish you had a better experience as our guest. As a historic resort, we, unfortunately, cannot change anything in regard to our guestrooms. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. It was our pleasure to have served you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 27일
Aloha John, Mahalo for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

10/10 - 훌륭해요

Kelly 님, Arlington

연인과의 여행
We had a great time and the serving staff was excellent! I want to give accolades to Samson at Guest Services who made our room choice (not Moana’s fault) more bearable!
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 28일
Aloha Kelly, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and mahalo for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

6/10 - 괜찮아요

Sumie

2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 21일
Aloha Sumie, Mahalo for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa