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와이키키 말리아 여행 후기

4 out of 5
와이키키 말리아
2211 Kuhio Ave, Honolulu, HI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1078개 이용 후기 중 472개" "
평점 8 - 좋아요. 1078개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1078개 이용 후기 중 147개" "
평점 4 - 별로예요. 1078개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1078개 이용 후기 중 40개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Byungdon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하루의 편안함
하루밖에 이용하지 않았지만 편안하고 도심에 있어서 편리하게 숙박했던 곳입니다. 다음에는 좀 더 오래 이용하도록 하겠습니다
2023년 12월에 1박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2023년 12월 28일
Thank you for staying at Waikiki Malia! We are delighted to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스
소음이 심한편입니다. 위치는 좋아서 움직이기는 편해요. 주차가 발렛파킹이 아닌데,,, 올라가는 길이 매우 좁고 급경사라 주차할때마다 긴장했네요ㅠ 첫날 일행 방에 개미가 나와서 방을 바꿨는데.. 그 개미가 저희방까지 올까봐 걱정했는데.. 다행인건지 저희방은 괜찮았어요.
2023년 12월에 4박 숙박함
답변 제공: Amante 님, 2023년 12월 20일
Aloha,Thank you for letting us know of your experience while staying with us at the Waikiki Malia Hotel. We appreciate when our guests take the time to write a review wether positive or negative and the guests' feedback provides us with valuable insights about the quality of service we provide to our guests. We are very concerned that you felt our housekeeping sevices is inadequate. We have spoken to the manager in charge in this area to take appropriate measure to rectify the situation. I agree that our parking is a bit challenging. Our management team is working.on alternative solutions on how we can improve in this area.Please accept our sincere apologies if you were not fully satisfied with your overall all stay with. Our goal is to have our guests be satisfied with their accommodations. Since we did not achieve this goal, you are now assured of our intent and allow us to serve you in the future.Sincerely,Amante CastroGuest Service Manager

10/10 - 훌륭해요

Kwang soo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족
매우 만족스러운 호텔이었습니다. 와이키키에서 이 가격에 이정도의 컨디션을 가진 호텔은 찾기 힘들거에요. 최근에 레노베이션을 해서 사진과 똑같은 컨디션에 주차장도 빌딩과 연결되어 아주 편했습니다.생각보다 주차장이 좁지도 않았습니다. 다만 수영장은 기대하면 안될것 같아요.
2023년 7월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2023년 8월 8일
Aloha and thank you for your 10/10 rating and taking a moment to share your experience. We greatly appreciate your feedback and thank you for staying at Waikiki Malia. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Mahalo!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
청소를 깨끗하지않아 룸과 화장실 바닥에 이물질이 그대로 있었음. 침대시트는 작은 침대를 다 커버하지 못하는 더 작은 시트를 사용하는듯. 룸은 생각 보다 더 작네요.
2023년 1월에 5박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2023년 2월 3일
Aloha and thank you for taking a moment to share your experience. We are sorry to hear you were not satisfied with housekeeping services. I do apologize if this caused any inconvenience during your stay. As our valued guests, your satisfaction is very important to us. We will take your comments under consideration as we continually work to improve our guest experience. Thank you again for your feedback and we hope you will consider staying with us again. Mahalo!

8/10 - 좋아요

Hyun Suk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had SUV and it was very difficult to park the car because of very narrow turn around pathway. It was my son's first time driving SUV and there was no way avoiding scratching the side of the car (at first time) (After that he drove very slowly and carefully and could drive without any scratch) If you bring a car, don;t bring a big one.
2023년 1월에 3박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2023년 1월 15일
Aloha and thank you for taking a moment to share your experience. We are sorry to hear your experience about the parking. I do apologize if this caused any inconvenience during your stay. As our valued guests, your satisfaction is very important to us. We will take your comments under consideration as we continually work to improve our guest experience. We strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Mahalo!

10/10 - 훌륭해요

JUYEONG

2022년 11월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2022년 12월 9일
Aloha and thank you for your 10/10 review and taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Mahalo!

8/10 - 좋아요

YUN H

2022년 8월에 3박 숙박함
답변 제공: Suzanne 님, 2022년 8월 18일
Aloha Yun H, Thank you so much for staying with us! We appreciate your feedback and hope to see you again soon. Warmest regards, Waikiki Malia by Outrigger

4/10 - 별로예요

MINJEONG

가족 여행
2022년 7월에 2박 숙박함
답변 제공: MOD 님, 2022년 7월 23일
Aloha Minjeong, Thank you for rating your recent stay at Waikiki Malia by Outrigger. We look forward to welcoming you back next time you are in Honolulu! Mahalo, Joy Ravina Guest Service Manager

10/10 - 훌륭해요

yongho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: MOD 님, 2022년 5월 26일
Aloha Yongho, We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa, Joy Ravina Guest Service Manager

8/10 - 좋아요

SUNGHA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
위치가 좋고 전반적으로 만족
2022년 1월에 4박 숙박함
답변 제공: MOD 님, 2022년 2월 1일
Aloha Sungha, Thank you for staying at Waikiki Malia by Outrigger. We are delighted to know that you had a wonderful stay and enjoyed our hotel location. We look forward to welcoming you back on your next visit to Honolulu. Mahalo, Joy Ravina Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
The location was really good. Quite good but bathroom was little bit small.
2021년 12월에 12박 숙박함
답변 제공: MOD 님, 2021년 12월 27일
Aloha Traveler, Thank you for staying at Waikiki Malia Hotel. We are glad to know that you enjoyed our hotel location. We will take your comments under consideration as we continually work to improve our guest experience. We do hope to welcome you back in the near future. Mahalo Nui Loa, Joy Ravina

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
혼자여행시 가기 적당하였습니다
2021년 12월에 9박 숙박함
답변 제공: st 님, 2021년 12월 21일
Aloha, Thank you for the fabulous 5 star rating. We appreciate your wonderful review and hope you enjoyed Waikiki. Thank you for allowing us to host you and are looking forward to your return. Mahalo Nui Loa, So'o Tana Hotel Manager

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hospitality.
2024년 4월에 3박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 23일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

8/10 - 좋아요

Faith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice location and staff. But i occasionally saw a roach or two. The small ones, but i learnt its just a thing you see on the island. Overall good experience.
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 21일
Thank you for taking the time to tell us about your stay at Waikiki Malia. I would like to extend my humble apologies for any discomfort you've experienced. At Malia, we continuously strive to meet our guest's needs and expectations; therefore, your feedback is important to us. We will discuss your concern with the pertinent departments. It is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

ICHIYAMA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
水のサービスと朝のコーヒーサービスはとても有難い。プールは小さく閉鎖的で、リゾート気分は味わえないが、温かいジャグジーは良い。部屋の空調がとても寒く、エアコンを切ってもなお寒く、風邪をひくところだった。シャワーの水圧・温度共に問題無し。スタッフは感じが良く親切。コスパの良いホテル。チェックアウト時のリゾートフィーの支払いがクレカのみというのはやや不便だった。
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 21일
この度はワイキキ・マリアをご利用いただき、誠にありがとうございます。また、貴重なお時間を頂戴しご意見を賜り、併せて御礼申し上げます。お客様からの直接のご評価、ご意見は、私共にとりまして何よりも重視をしております。頂戴したご指摘に対し、私共もできる限りのおもてなしの向上、改善を目指して精進する所存です。次回ハワイ旅行ご計画の際にも、当ホテルのご利用をご検討賜れますことを心より願っております。

10/10 - 훌륭해요

MARIA ANTONIETTA 님, CORONA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is Excellent!!! But Coffee in room is yucccky lol
2024년 4월에 5박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 21일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

10/10 - 훌륭해요

Lynn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our family of 4 (kids 5 and 7) for 9 nights enjoyed our stay at Waikiki Malia. It is a solid property. We stayed in the renovated studio and it’s exactly as pictured. The staff were great. The location of hotel is great and very convenient to Waikiki beach and shops. The beds were comfortable and the rooms were small but clean. No microwave in room, which was a bit inconvenient but for the price in comparison to other hotels in the area, it was fine. The parking is a bit tight, use caution while maneuvering. We’ll miss Edwin in the parking lot who was very friendly. Will stay again here next time we are in Oahu!
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 21일
Aloha and thank you for the great review of your visit! We are happy you found our location to be convenient to the many highlights of Waikiki. We are delighted to hear that we exceeded your expectations and that our staff left such a positive impression. We hope you had an amazing time in Oahu and hope to welcome you back soon!

6/10 - 괜찮아요

Qian 님, Richmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean room and warm staff. Great location with 5-10min walk to the beach. The main problem is the parking. The garage is an absolute nightmare and will ruin your holiday as scratches are inevitable from the extremely narrow and steep ramp.
2024년 4월에 5박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 19일
Aloha Qian,Thanks for your review! We sincerely appreciate your feedback. Mahalo!

10/10 - 훌륭해요

Roselyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 19일
Aloha Roselyn,Thanks for your 5-star review! We sincerely appreciate your feedback.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 19일
Aloha Crystal,Thanks for your 5-star review! We sincerely appreciate your feedback. Mahalo!

10/10 - 훌륭해요

Madeleine 님, Camarillo

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was extremely friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
Aloha and thank you for taking the time to provide a review of your stay with us. We are delighted to hear that we exceeded your expectations and that our staff left such a positive impression. We hope you had an amazing time in Oahu and hope to welcome you back soon!

10/10 - 훌륭해요

Sarai

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peace and quite
2024년 3월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

8/10 - 좋아요

AKIRA

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
古いホテルでしたがリニューアルされました。 立地コスパも良く快適に過ごしました。 2家族で泊まりましたが、15階のパーシャルオーシャンビューのコネクティングルームを準備してくれて、早めのチェックインにも対応してくれました。 日本語を話せるスタッフもいて助かりました。
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
この度はワイキキ・マリアをご利用いただき、誠にありがとうございます。ご滞在をお楽しみいただけましたご様子を伺い、たいへん嬉しく存じます。 次回ハワイ旅行ご計画の際にも、当ホテルをご利用いただけますことを心より願っております。

10/10 - 훌륭해요

Naoki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

10/10 - 훌륭해요

Kazuma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

8/10 - 좋아요

TAKASHI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
①新しいコンセント・スイッチ・照明器具が良かった。②風呂のタブとシャワーの切り替え部分のパッキンが古くて良くなかった。③ゴミとは別に机の上に置いておいた給水用のペットボトルが勝手に処分されてしまったのは良くない。④浴室の扉のストッパーがボルトむき出しで危険です。⑤ELVのカード認識が使いにくい、カードを密着させるとカードを床に落としやすい。⑥共用の電子レンジが汚れていて使用できない。⑦室内が明るい感じで良くなったが、見切りとかペイント前の補修とかが悪く惜しい感じがした。⑧受付の人のネームプレートに日本語対応の表示が欲しい。以上です。
2024년 3월에 7박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 21일
この度はワイキキ・マリアをご利用いただき、誠にありがとうございます。また、たくさんのご意見をいただき、併せて御礼申し上げます。お客様からの直接のご評価、ご意見は、私共にとりまして何よりも重視をしております。頂戴したご指摘に対し、私共もできる限りのおもてなしの向上、改善を目指して精進する所存です。次回ハワイ旅行ご計画の際にも、当ホテルのご利用をご検討賜れますことを心より願っております。

10/10 - 훌륭해요

anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy go around
2024년 4월에 4박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 15일
Aloha Anne,We really appreciate you taking the time to leave a 5 star review. It means a lot to us.Mahalo!

8/10 - 좋아요

CAESAR 님, DOUGLASVILLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were renovated and very nice. The pool is very small and in a unexpected area. Other than that the hotel and location was great
2024년 4월에 5박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 15일
Aloha Caesar,Your feedback means a lot to us. Thank you for taking the time to leave us this review.Mahalo!

10/10 - 훌륭해요

Alina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay and great location as well as great views. I would stay here again no complaints !
2024년 4월에 2박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

6/10 - 괜찮아요

Martha

2024년 4월에 2박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 18일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We appreciate your feedback and hope to welcome you back in the near future. Mahalo.

10/10 - 훌륭해요

Teresa

단체 여행
Very nice staff
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for taking the time to provide a review of your stay with us. We are delighted to hear that we exceeded your expectations and that our staff left such a positive impression. We hope you had an amazing time in Oahu and hope to welcome you back soon!

8/10 - 좋아요

Burton 님, Los Angeles

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time I’ve be stayed there. Both times the check-in staff have not been particularly pleasant. The property itself is nice as are the rooms. You can tell it has been updated and done nicely. Please work with you check-in staff.
2024년 4월에 1박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We appreciate you sharing your experience and hope to welcome you back in the near future. Mahalo.

10/10 - 훌륭해요

celso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything. Pool was too small
2024년 4월에 5박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for the great review of your visit! We are happy you found our location to be convenient to the many highlights of Waikiki, and that you enjoyed your stay. We hope to welcome you back in the near future. Mahalo.

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

8/10 - 좋아요

Reynaldo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Thank you for your feedback. We strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you will consider staying with us again. Mahalo!

10/10 - 훌륭해요

Brody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for taking the time to provide a review of your stay with us! We are happy to know your expectations were met. We appreciate your recommendation and hope to welcome you back again soon. Mahalo.

8/10 - 좋아요

Tamara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute rooms, nice hotel, amazing location, didn't like the hotel amenities fees. Other than that great!
2024년 3월에 2박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 11일
Aloha and thank you for your rating and taking a moment to share your experience. We greatly appreciate your comments and thank you for staying at Waikiki Malia. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again. Mahalo!

8/10 - 좋아요

Yukiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 13일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We appreciate you sharing your experience and hope to welcome you back in the near future. Mahalo.

10/10 - 훌륭해요

Ayesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my first trip to Hawaii and I enjoyed my stay at the Waikiki Malia. My room was clean and had all of the amenities I needed. Staff was friendly and helpful. The hotel is located within walking distance of many shopping, dining options and the beach. Transportation was also convenient as you can catch the #20 bus for $3 from the airport and it drops you off in front of the hotel. The pink Waikiki Trolley is available for a tour of the area. I hope my review is helpful for those considering a trip as I highly recommend this property.
2024년 4월에 2박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 11일
Aloha Ayesha,Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

6/10 - 괜찮아요

RASHELE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice and the property was clean. The pillows were horrible and the part we disliked the most was parking, we thought it was free but it was not and the driveways were so narrow only one car can get by at a time ,barely, which made us stuck with another car to where they had to back all the way out for us to go forward. They should do valet only, especially since they charge for it. Also there was an additional services fee of $30 that was not already covered through Expedia, that took us off guard.
2024년 4월에 1박 숙박함
답변 제공: Robert 님, 2024년 4월 10일
Aloha. Thank you for your comment. Our parking charge is 35 night for in and out for 24 hours. Our parking lot has an attendant that monitors the parking entrance to assist with any situations that may arise. The Amenity fee which is 30 is part of the Expedia booking. There should be no other charges other than that. Thank you.

6/10 - 괜찮아요

Tamiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great. My room was ok just old the parking garage is a death trap and the elevator that goes the 3rd floor were my was located was broken
2024년 4월에 4박 숙박함
답변 제공: Robert 님, 2024년 4월 10일
Aloha. Thank you for your comment. We have a parking attendant stationed on the 2nd floor to help assist guests with any issues they may have. Also, the Elevator for the parking structure will let you off on the 3rd floor and you simply would walk to the door fronting the elevator to go to your room in the Luana Tower. Your comments have been forwarded to our management staff. Thank you.

10/10 - 훌륭해요

Marguerite

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is right in the middle of everything. Shops, restaurant's, beach and the Waikiki Strip and trolly stop. Staff are nuce, friendly and very accommodating. Housekeeping in great and respectful. If there are personal things on your bed, they will leave a card informing you the reason they didn't make it😄 Rooms are pretty big and spacious, although the balcony is pretty small which was ok for us. Pool is a small lap size pool, but jacuzzi is pretty nice. Definitely recommend this place ans will return soon
2024년 4월에 3박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 9일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

10/10 - 훌륭해요

Ekaterina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Robert 님, 2024년 4월 10일
Aloha. Please contact us if there is something we can assist you with. Thank you.

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Friendly staff at all times.
2024년 4월에 7박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 9일
Aloha and thank you for taking the time to provide a review of your stay with us. We are delighted to hear that we exceeded your expectations and that our staff left such a positive impression. We hope you had an amazing time in Oahu and hope to welcome you back soon!

10/10 - 훌륭해요

Sam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean property. Centrally located and less than 10 mind to Waikiki Beah.
2024년 4월에 1박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 9일
Aloha and thank you for the great review of your visit! We are happy you found our location to be convenient to the many highlights of Waikiki, and that you enjoyed your stay. We hope to see you again soon. Mahalo.

10/10 - 훌륭해요

judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 9일
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.

8/10 - 좋아요

Leo

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Staff was great View was great. Room was ok. There was burn marks on the carpet the safe didn’t work and the shower was horrible. Water was spraying in every direction but down. The parking was super difficult to get in and out. But overall the location and the staff were very helpful and friendly. I think with some upgrades this property could become an amazing place to comeback too.
2024년 4월에 2박 숙박함
답변 제공: Makoto - Guest Service Manager 님, 2024년 4월 9일
Thank you for your recent stay at Waikiki Malia. We regret we were not able to fully meet your expectations, yet grateful for your feedback as it provides us with the opportunity to reflect and review. We hope to have the opportunity to serve you again.

8/10 - 좋아요

Katsuhiko

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Stayed with my family at a suite room with small kitchen. Pros Hotel staffs are great. Kind and professional. Many staffs at reception speak fluent Japanese, which may be super helpful for Japanese customers like us. Rooms are kept clean, though somewhat outdated bathroom. Having a buthtub is a plus. Located in highly convenient block in Waikiki. You have everything within walking distance. Cons In expense for convenience, the hotel is in the midst of city noises. If you are sensitive for noises such as traffics, karaoke,..., you would consider other hotels. This is not a 5-star hotel. Everything are good enough, but not super. Note those cons are not responsibility of the hotel but your choice. If you feel uneasy for these, look for more expensive beachside hotels. Overall, great experiences with reasonable prices. I would recommend this hotel for those looking for budget stays.
2024년 3월에 4박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 7일
Aloha Katsuhiko,Thank you for your feedback! We're glad you enjoyed your experience, and we appreciate your suggestions. We'll be sure to take them into consideration in order to improve our service. If there's anything we can do to make your next visit even better, don't hesitate to let us know. Mahalo!

6/10 - 괜찮아요

Kari

가족 여행
좋아요: 직원 및 서비스
Very old hotel, pictures I saw of the hotel were very misleading. Very noisy, could hear everything going on outside, could hear people talking through the walls, could hear every toilet flush. Good location, walkable to a lot of locations, staff very friendly and kind.
2024년 3월에 5박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 7일
Aloha Karl,Thank you for sharing your review. We're sorry to hear that you did not fully enjoy your stay with us. You must have stayed in our Luana rooms in which those rooms have not been renovated yet. We are actually in the planning stage and hopefully renovations on the Luana building will start very soon. Again, our sincere apologies.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Amante Castro - Guest Service Manager 님, 2024년 4월 4일
Aloha Michelle,Thank you for choosing to stay with us at Waikiki Malia. We appreciate you sharing your experience and hope to welcome you back in the near future. Mahalo.