로비

힐튼 가든 인 세인트 폴/오크데일 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 763개 이용 후기 중 370개" "
평점 8 - 좋아요. 763개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 763개 이용 후기 중 106개" "
평점 4 - 별로예요. 763개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 763개 이용 후기 중 35개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Thank you for choosing to stay with us and allowing us to be of service to you. We look forward to welcoming you back to our hotel.

8/10 - 좋아요

JAMES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to shopping and dining areas.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Thank you for choosing to stay with us and for providing great feedback. We look forward to you coming back again and seeing us again when your travels bring you back to the area.

6/10 - 괜찮아요

Melanie

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스
Tub didn’t drain, typical and basic breakfast was costly, no drinks in the pool area.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 1일
Thank you for choosing to stay with us as we know have many choices when it comes to lodging. We definitely take pride in our hotel and we apologize for the issues you had with your tub not draining. Please ensure to reach out to our hotel directly as we would love to welcome you back to our hotel.

6/10 - 괜찮아요

Katie

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Room was clean, the pool area was really cold and you had to pay for breakfast.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for the review. We do apologize for the inconvenience of our pool being cold. Our hotel does provide a full hot breakfast buffet along with cooked to order items. We hope to see you again soon.

8/10 - 좋아요

Isabel

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice property but could update some amenities.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for choosing to stay with us and for the great review. We will share your feedback with the TEAM and we look forward to welcoming you back to our hotel.

8/10 - 좋아요

Ner

2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you for taking the time to provide a review on your recent stay with us. We strive to ensure our guests have a memorable experience while staying with us and we hope to see you again soon.

6/10 - 괜찮아요

Thomas

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 14일
Thank you for choosing to stay with us and we look forward to hosting you again in the near future. Please let us know if you have any questions and we will be happy to assist you.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was kind and pleasant to deal with. Lady for breakfast seen i was getting only a few things to bite and only charged me about half the cost of normal for that. Small gesture like that made my day.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for choosing to stay with us and for the great review. Our staff takes pride in making sure our guests are valued and respected while staying with us. We hope to see you again soon.

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Thank you for taking the time to give us a review. We look forward to seeing you again soon.

10/10 - 훌륭해요

Mainhia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
Thank you for the great review and we look forward to welcoming you back to our hotel when your travels bring you back to the area.

6/10 - 괜찮아요

Donna

가족 여행
좋아요: 직원 및 서비스
Check in was easy, and the room itself was good, very spacious. No breakfast included, very poor, not even a bowl of cereal or fruit! Trash in the hallways outside people’s rooms, overflowing garbage cans in the entry way and vending areas. No pool towels in the morning, and empty shot bottles in the pool area.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
Thank you for sharing your feedback with us as we are always looking for ways to improve for our guests. At Hilton Garden Inn we cook to order and have a buffet for our guests to purchase, as breakfast is not included in our rate. We hope to see you again in the near future and please let us know if there is anything we can ever do.

6/10 - 괜찮아요

Kelsey

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could use some updating. TV difficult to get to change channels. Dish Network. Unable to control the climate in the room. Super loud whenever anyone in our area was running water. Convenient for wedding Nextdoor.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you for your response and for providing us with some valuable feedback we can share with our TEAM. We hope you enjoyed your time while staying with us and that the wedding event went great. We look forward to you staying with us again when your travels bring you back to the area.

8/10 - 좋아요

Kung

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 14일
Thank you for taking the time to submit a review and please don't hesitate to call us directly for any future correspondence.

10/10 - 훌륭해요

Sheila

연인과의 여행, 출장 여행
I booked through Expedia 5 minutes prior to our arrival. Attendant had our reservation in seconds. Great! I reserved a room with king-sized bed, and got a room with two queens. Not the end of the world. The woman doing the breakfast in the morning was helpful. The scrambled eggs were ICE COLD, like they had just been taken out of the refrigerator. Other than that, all was 'G.'
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Thank you for choosing to stay with us as we understand your have many options when traveling. Please don't ever hesitate to call us directly for any needs you may have and we would love the opportunity to assist.

10/10 - 훌륭해요

Jaelynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel looks way better than it did in photos for sure! It was a great stay and not to expensive! Definitely would come back here in the future!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Thank you for choosing to stay with us and we are so excited that you had a great experience while staying with us. We are looking forward to your next trip to our hotel.

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Thank you for choosing to stay with us and we would love to hear your feedback directly. If you have any questions please don't ever hesitate to call us. Make it a great day!

2/10 - 너무 별로예요

Clinton Reid

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Would not recommend this hotel, door hardware very loud and people constantly opening and closing doors all night which was very loud and woke me up multiple times. Will not stay here again.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 4일
We are terribly sorry for the loud guests surrounding you and your room. We do try our best to keep all of our guests comfortable and to provide great service. Please feel free to call us at any point and time and we would love the opportunity to welcome you back to our hotel and place you somewhere in our hotel where the noise levels would be reduced.

8/10 - 좋아요

Michael

The room was fine. The bed, linens, pillows quite nice. The staff really really lacking people skills. Except for one lady there, actually two ladies. The lady who was running the food and beverage, perhaps even a manager. That gal deserves a raise!! She was flat out “ Minnesota nice “ very good at her job. She went above and beyond for me and others. Please if this gets to corporate seek her out. Reward her. There was another young lady, get past this people, I don’t have any other way to describe her. She was short 5’6” maybe, darker complexion, a little heavier, very pretty. Kind as can be! Good at her job. Loved her. Now the men on the job. You guys are lucky to have a job! I’ll leave it at that. I LOVE the Hilton and I have no complaints on my accommodations it’s a little dated but, my room, bed absolutely no complaints. I love me some Hilton!
2023년 12월에 5박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Thank you for sharing with us about your experience at our hotel. We strive to provide great service and we take all of your feedback and work with our associates on training opportunities. If there is anything we can do ever to make your stay more enjoyable please don't hesitate to call us directly.

10/10 - 훌륭해요

Jaclyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable!
Staff was amazing l and the bed was super comfortable! We would definitely stay here again!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 4일
Thank you for the great review and we are so happy you enjoyed your stay with us and had a great experience. We look forward to seeing you again

8/10 - 좋아요

sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is nice and clean. It is getting a little older, but clean good. Beds comfy, employees are friendly. At the front desk as well as at the bar./Kitchen.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for choosing our hotel as we understand you have many options when traveling. We strive to ensure all of our guests are comfortable and to provide great service. If there is anything we can do to help please let us know.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very easy to get to.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for the great comment and we are always here to ensure our guests are cared for and valued.

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 직원 및 서비스
No room at the Inn
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for choosing to stay with us and we apologize for the experience you had while staying with use. Please ensure to give us a call directly and we will be more than happy to help you with any future inquiries.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for choosing to stay with us and we are thrilled you found our hotel both clean and comfortable. We hope to see you again in the near future.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
We are so happy you had a great experience with us and we look forward to welcoming you back.

10/10 - 훌륭해요

Fanny

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Thank you for the great review and we look forward to seeing you again in the near future. Have a safe and Happy Holiday!

10/10 - 훌륭해요

Jan

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Thank you for the great review and we look forward to welcoming you back to our hotel in the near future.

4/10 - 별로예요

Robin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very friendly, but the rooms are very run down. The coffee pot was broken and the furnishings were shabby.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 19일
We are terribly sorry for the issues you experienced in your guestroom. Our staff is always here to help whenever needed and I hope we were able to assist in bringing you a new coffee pot. We hope to see you again soon.

2/10 - 너무 별로예요

Edmund

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing positive about this place. My shower was faulty. I reported it to the front desk on friday morning and again on Saturday. It was never fixed. For the two nights i stayed there my room was never cleaned even after requesting a room clean.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Thank you for taking the time to share about your experience with us. We apologize that we didn't give you the experience you were looking for and would love for you to give us another opportunity to gain your loyalty back. If you are back in the area please call us directly and we would love to welcome you back.

10/10 - 훌륭해요

Keevin

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for the great review and we look forward to seeing you again soon.

4/10 - 별로예요

Kalli

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 8일
Thank you for choosing to stay with us and we are sorry we fell short on your expectations. Please reach out to us directly at the hotel as we would love to assist you on your next trip into town.

6/10 - 괜찮아요

Thomas

가족 여행
Make a note, breakfast is available, NOT included. At $12.99, not knowing if it’s fresh or rewarmed, I’d stay away. No hotel breakfast is worth $12.99. Hint, there’s a microwave and coffee maker in the room, as well as a dorm size fridge.
2023년 11월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 6일
Thank you for choosing to stay with us and we are sorry for breakfast not being included in your rate. Hilton Garden Inn's do provide a full hot breakfast with cooked to order items available. We would love the opportunity to welcome you back to our hotel and if you have any questions please dont hesitate to reach out to us.

10/10 - 훌륭해요

BrookeLynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing time!
Clean! Affordable! Safe! We had an amazing time! The morning staff were so friendly! Breakfast was worth the cost!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Thank you for taking the time to share about your great experience at our hotel. Our goal is to provide you with great service and to make your stay as enjoyable as possible. We look forward to your return trip to the area.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Thank you for choosing to stay with us and we look forward to welcoming you back to our hotel. Please let us know if you have any questions or if there is anything else we can do for you.

8/10 - 좋아요

Sandra

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Thank you for the great review. We appreciate you staying with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

james

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 2일
Thank you for the great review and we look forward to seeing you again in the near future.

4/10 - 별로예요

Pamela

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Thank you for taking the time to grade us a review. We are always here to assist and provide resolution to our best ability. Please dont ever hesitate to call us directly and we would be glad to assist.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the full sized liquid soaps, shampoo & conditioner in the bathroom as well as the ample supply of towels. The bed was very comfortable and the blackout curtains helped to create a nice dark room for sleeping. The thermostat was very user friendly and not overly noisy. I would have appreciated a better beverage selection in the room and perhaps a couple of bottles of water. It would be easy for the hotel to add a few options for guests to have added to their room upon check-in if they are booking online. I was travelling alone over a great distance and this hotel was just one of the many bookings I made at hotels and Airbnbs. Certain needs arise during travel which we can’t always anticipate so it would be nice of the hotel could accommodate those who might need a little extra. Otherwise, the room was very clean, quiet and comfortable and located in a perfect spot for me to get back onto the interstate when I started back on the road the next day.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for choosing to stay with us and for providing such great feedback about our hotel. We look forward to welcoming you back to our hotel when your travels bring you back to the area.

10/10 - 훌륭해요

Michael 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, would recommend to anyone!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for the great review and we look forward to your return trip to town. Please let us know if you have any other questions or assistance.

10/10 - 훌륭해요

Charlie 님, Omaha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super helpful!
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for taking a moment to share your experience. We appreciate you taking the time to recognize our staff being super friendly and helpful. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only disappointment was that there was no complimentary breakfast which is pretty standard practice nowadays for hotel chains.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thank you for taking the time to share about your experience with us. We apologize for not having complimentary breakfast, as we offer a full hot buffet with cooked to order items as well. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 29일
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Dijon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything thank you for a great experience
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thank you for the great review and we look forward to welcoming you back to our hotel.

10/10 - 훌륭해요

VALERIE 님, Dickinson

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Thank you for the great review and we look forward to welcoming you back to our hotel when your travels bring you back to the area.

4/10 - 별로예요

Brian

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Thank you for choosing to stay with us and we are sorry we did not exceed your expectations. We strive to ensure our guests are cared for and respected and we hope to see you again on your next trip into town. Please let us if there is anything further we can do to assist you.

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Thank you for the great review and we look forward to seeing you again in the near future. If there is anything we can ever do to assist you please don't hesitate to let us know.

10/10 - 훌륭해요

Joseph

단체 여행
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for the great review and we look forward to welcoming you back to our hotel when your travels bring you back to the area.

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet! Room was clean.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for the great review and we look forward to seeing you again in the near future.

10/10 - 훌륭해요

Diana 님, Danbury

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location, comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Thank you for sharing your experience with us. We are so happy you enjoyed your stay and the bed was comfortable. Looking forward to seeing you soon.

10/10 - 훌륭해요

Rashawn

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Thank you for the response and we look forward to your return trip to town.

10/10 - 훌륭해요

Debra

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It felt homey and friendly. It was quiet. We were able to visit with folks who lived nearby both at the hotel and we were close to those who lived nearby. Great location for us. Reasonable. Nice breakfast. The only complaint was that the breakfast could have been hotter. We will be back. Thanks.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 2일
Thank you for taking the time to share about your experience. We are thrilled that you and your family had a great time while visiting. We look forward to welcoming you back to our hotel in the near future.