테라스/파티오

미션 인 & 스위트 여행 후기

2.5 out of 5
미션 인 & 스위트
24400 Mission Blvd, Hayward, CA

이용 후기

5.8
평점 10 - 훌륭해요. 1008개 이용 후기 중 150개" "
평점 8 - 좋아요. 1008개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 222개" "
평점 4 - 별로예요. 1008개 이용 후기 중 177개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 251개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

YUJUNG

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가격이 저렴하고 직원이 친절하지만 관리가 너무 안되여있다
가격이 저렴하고,직원이 친절하다,방도 크다 하지만 너무 오래되였고,관리를 하지않아서 그런지 방이 너무 더럽고,시트 및 커버를 세탁을 했는지 하지 않았는지 모를정도로 지저분하다,바닥에는 이전 투숙객이 먹다 남은 음식들이 흐트러져있고,헤어드라이기도없고, TV도 잘 안나온다.또한 장기투숙객들이 많아서 시끄럽고 조금 무섭기도 하다
2022년 7월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2022년 7월 5일
Dear YUJUNG, Thank You for letting us know about your experience at Mission Inn & Suites Hayward.  We are committed to providing honest hospitality at an affordable rate to all of our guests.  Our staff appreciated having the opportunity to host you during your Hayward vacation. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and for the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you could have a quiet and comfortable stay. Please do give us another opportunity to make things right and give us a chance to host you again with superior hospitality.   Thank You, Mission Inn & Suites Management

10/10 - 훌륭해요

SOOGIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2018년 7월에 1박 숙박함
답변 제공: GM 님, 2018년 7월 29일
Thank You for staying with us.

6/10 - 괜찮아요

sunwoo

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
방에 에어콘기계 때문에 잠을 못잤음----

2/10 - 너무 별로예요

Sangjae 님, Seoul, Korea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't recommend
5-night stay, airconditioner was out of order, so asked to repair to front desk every morning, but not responded. Towels are worn-out, upstairs noise, .....

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
길가에서 가까움
인터넷이나 와이파이 접속이 잘안되서 문의를 했으나 자세한 안내,점검등의 확인조치가 이루어지지 않음 아침메뉴가 너무 부실함

10/10 - 훌륭해요

Jaweed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet place. I slept through whole 8 hours. No noise outside in parking area.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Juan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very quiet
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 4월 23일
Dear Gerardo,Thank you for your positive feedback! We're delighted to hear that you had a very good experience during your stay with us. Our team strives to provide exceptional service and comfortable accommodations to all our guests. We look forward to welcoming you back again soon for another enjoyable visit.Thank You,Mission Inn & Suites Management

6/10 - 괜찮아요

Juan

별로예요: 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 19일
Dear Juan,Thank you for rating your stay at Mission Inn & Suites Hayward.  We hope to host you again for your next trip to Mission Inn & Suites Hayward to serve you with a more comfortable stay and enhanced experience.Thank You,Mission Inn & Suites Management

8/10 - 좋아요

Aly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I appreciated my two over there.
2024년 3월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 19일
Dear Aly,Thank you for staying with us when you visited Mission Inn & Suites Hayward. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Vladimir

2024년 2월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 19일
Dear Vladimir,Thanks so much for giving us your take on how we are doing. We had a great time hosting you and would love to host you again on your next visit to Hayward.Thank You,Mission Inn & Suites Management

4/10 - 별로예요

Kassandra

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was grungy.
2024년 3월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 16일
Dear Kassandra,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. Ensuring a clean and comfortable environment is our priority, and we are taking immediate steps to address your concerns. Your input helps us improve, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Mission Inn & Suites Management

2/10 - 너무 별로예요

liane 님, puunene

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was broken down and not clean bugs crawling around. Shower didn’t work
2024년 3월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 14일
Dear liane,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Our team is actively addressing the issues mentioned to ensure a swift resolution. Your feedback is invaluable, and we appreciate your patience. We strive to provide a clean and comfortable environment for our guests, and we regret falling short of your expectations. Please allow us the opportunity to make amends on your next visit.Sincerely,Mission Inn & Suites Management

4/10 - 별로예요

Juan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I go and the drawers in the room do not close sontheyre opem the whole time. The bathroom had a bunch of dead ants and the lighting fixture made noises like it was aboutbto blow a fuze.
2024년 3월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 3월 14일
Dear Juan,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during your stay. Our team is addressing the issues you highlighted, ensuring that the drawers are repaired and the cleanliness standards are improved. Additionally, we are investigating the lighting fixture concerns to provide a more comfortable environment for our guests. Your feedback is invaluable, and we appreciate the opportunity to enhance our services. We hope to welcome you back for a more enjoyable experience.Sincerely,Mission Inn & Suites Management

6/10 - 괜찮아요

Johao

2023년 12월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2024년 2월 1일
Dear Johao,Thank you for reviewing your stay at Mission Inn & Suites Hayward.  We hope you enjoyed our on-site amenities and enjoyed our convenient location. I hope you will give us another chance to serve you much better in the future.Thank You,Mission Inn & Suites Management

2/10 - 너무 별로예요

Melissa

2023년 12월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 12월 29일
Dear Melissa,I'm sorry you did not have a positive experience at Mission Inn & Suites Hayward. Please reach out and let us know how we could have improved your stay.Sincerely,Mission Inn & Suites Management

8/10 - 좋아요

alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buen comfortably
답변 제공: Mission Inn & Suites Management 님, 2024년 2월 9일
Dear Alejandro,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay at our hotel very comfortable. Your satisfaction is our priority, and we appreciate your positive remarks. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another enjoyable experience.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Guiling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 12월 8일
Dear Guiling,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Mission Inn & Suites Hayward.Thank You,Mission Inn & Suites Management

6/10 - 괜찮아요

Basilio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The door to the room was taped and would stick trapping me in the room. B bid for hazard. I'm
2023년 11월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 11월 28일
Dear Basilio,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the door. Our maintenance team has promptly addressed the issue to ensure the safety and comfort of our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Thank You,Mission Inn & Suites Management

2/10 - 너무 별로예요

beauty

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
The place and location is so nice but their service is so bad shouting at people chasing people without no reason and i dont know if that the manager or one of a worker there indian guy have an affair with a guest there and give her discount but his married and he mad at the girl for bringing another people there and chase them out that's so bad i recommended service is bad but location is good
2023년 11월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 11월 15일
Dear Beauty,Thank you for taking the time to share your feedback about your recent experience. We value our guests' comfort and satisfaction, and we apologize if our service did not meet your expectations. Regarding the specific incident with our staff member, we take such matters seriously and will conduct a thorough investigation to ensure that our team is upholding the standards of professionalism and courtesy that we strive for.It's important to note that, unfortunately, there was a recent incident involving disruptive behavior by a group in violation of our policies. We had to involve law enforcement to maintain a safe and comfortable environment for all guests. We understand that this may have caused inconvenience and we appreciate your understanding.We are committed to addressing and improving the areas you've highlighted, and we hope you might reconsider giving us another chance in the future.Sincerely,Mission Inn & Suites Management

6/10 - 괜찮아요

Tony

단체 여행
This hotel has the bare basics.
2023년 10월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 11월 1일
Dear Tony,Thank you for choosing to stay with us. We appreciate your feedback and are committed to continuously improving our services. We're here to provide a comfortable and convenient experience for all our guests. Please feel free to let us know if there's anything specific you'd like to see in the future. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Julio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like
2023년 10월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 10월 25일
Dear Julio,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Mission Inn & Suites Hayward.Thank You,Mission Inn & Suites Management

6/10 - 괜찮아요

Mark

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
It’s ok-kinda on funky side but better then Executive Airport Motor Inn
2023년 10월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 10월 19일
Dear Mark,Thank you for taking the time to share your feedback. We appreciate your input and are pleased to hear that you found your stay at our hostel satisfactory. We continually strive to improve our services and guest experience. If there are specific areas where we can enhance your experience during your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future.Thank You,Mission Inn & Suites Management

2/10 - 너무 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was horrible
2023년 9월에 3박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 10월 4일
Dear Valerie,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We truly value your input, as it helps us identify areas for improvement. Please know that we are committed to enhancing our services and ensuring a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.Sincerely,Mission Inn & Suites Management

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 10월 4일
Dear Guest,Thank you for staying with us when you visited Hayward. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management

2/10 - 너무 별로예요

Queena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 9월에 6박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 27일
Dear Queena,Thank you for taking the time to share your feedback with us. We value all comments, as they help us continually improve our services. We regret to hear that your recent stay did not meet your expectations. Please feel free to reach out to our management team directly to discuss your concerns in more detail. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Sincerely,Mission Inn & Suites Management

6/10 - 괜찮아요

Flávio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bom custo benefício, apesar da distância do centro
Hotel simples, motel clássico, um pouco antigo, mas em boa conservação. O Café da manhã poderia ser melhor, o sachê do café no quarto é ruim. O local é bem distante do centro da cidade, é há engarrafamentos, o que pode causar atrasos, preveja saida com antecedência.
2023년 9월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 27일
Dear Flávio,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the value for money and the overall condition of our hotel.We apologize for any inconvenience you experienced with the breakfast and coffee amenities. We'll certainly take your suggestions into consideration for future improvements.Regarding the distance from the city center, we understand it can be a concern. We recommend guests plan their departure ahead to avoid any potential delays caused by traffic. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Jonathan

출장 여행
Nice place
A family owned hotel. Always clean. Bus stop and 7-11 right next to hotel. AC, coffee maker and fridge in all rooms. I would recommend anyone to stay here.
2023년 9월에 4박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 27일
Dear Jonathan,Thank you for taking the time to share your positive experience at our family-owned hotel. We are delighted to hear that you found our property clean and well-maintained, and that our convenient location near the bus stop and 7-11 was to your liking. We take pride in providing essential amenities like AC, coffee makers, and fridges in all our rooms.Your recommendation means a lot to us, and we look forward to welcoming you and your family back in the future. Should you have any specific requests or preferences on your next visit, please do not hesitate to reach out.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Minda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a really nice place and Great service.
2023년 9월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 8일
Dear Minda,Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hotel and appreciated our exceptional service. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
旅慣れている人なら問題なし
早朝に出発予定だったのでとにかく眠れればと思いこちらに泊まりました。周辺のモーテルと比べたら値段が安かったので不安ではありましたが特に問題もなく夜は静かに眠れてよかったです。
2023년 9월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 6일
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you had a peaceful night's sleep during your stay. Providing our guests with a comfortable and restful environment is a top priority for us, and we're pleased to have met your expectations. We hope to have the pleasure of welcoming you back in the future.Thank You,Mission Inn & Suites Management

8/10 - 좋아요

Nghe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are friendly and excellent customer services.
2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 5일
Dear Nghe, Thank you so much for taking the time to share your feedback! We truly appreciate your kind words about our friendly staff and excellent customer service. It's our pleasure to make your stay enjoyable, and we look forward to welcoming you back in the future. If you have any suggestions for improvement, please feel free to share. Your input is invaluable to us.Thank You,Mission Inn & Suites Management

6/10 - 괜찮아요

Noemi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was fine, it was quiet for the most part and the sleep was good. The room was a bit run down but it's cheap. The staff was very friendly.
2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 4일
Dear Noemi,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed a peaceful night's sleep and found our staff to be friendly. We understand that some aspects of the room may have appeared a bit worn, but we strive to offer affordable accommodation while maintaining comfort. Your input is valuable, and we'll use it to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 1일
Dear Guest,Thank you for a Perfect Score Rating on your stay at Mission Inn & Suites Hayward. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We would love to host you again for your next visit to Hayward.Thank You,Mission Inn & Suites Management

6/10 - 괜찮아요

Veronica

2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 27일
Dear Veronica,We appreciate the time you took to review your stay with us at Mission Inn & Suites Hayward. An honest assessment is always welcome because it helps us improve our product and service, so Thank You for highlighting any shortcomings.Thank You,Mission Inn & Suites Management

8/10 - 좋아요

Gilberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 1일
Dear Gilberto,Thank you for choosing to stay with us when you visited Hayward. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management

8/10 - 좋아요

Eun

2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 9월 6일
Dear Eun,Thank you for choosing to stay with us when you visited Hayward. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 11일
Dear Erika,Thank You for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Thank You,Mission Inn & Suites Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 10일
Dear Guest,Thank you for choosing to stay with us when you visited Hayward.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management

8/10 - 좋아요

Irene

2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 28일
Dear Irene,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Hayward.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 7일
Dear Christian,Thank you for a Perfect Score Rating on your Mission Inn & Suites Hayward stay. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are happy to learn that our efforts are being appreciated. We would love to host you again for your next visit to Hayward.Thank You,Mission Inn & Suites Management

8/10 - 좋아요

ashley

2023년 7월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 22일
Dear Ashley,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Hayward.Thank You,Mission Inn & Suites Management

4/10 - 별로예요

Doris

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Found 2 roaches in the hotel room I was in
2023년 7월에 3박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 10일
Dear Doris,We sincerely apologize for the inconvenience you experienced during your stay. We take matters like this seriously and have already addressed the situation with our pest control team. Rest assured, we have taken measures to prevent any recurrence. Your feedback is invaluable, and we hope you'll give us another chance to provide you with an exceptional stay. Thank you for bringing this to our attention.Sincerely,Mission Inn & Suites Management

2/10 - 너무 별로예요

Adi

별로예요: 청결 상태
I didn’t get a room
2023년 7월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 7일
Dear Adi,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have faced in not receiving a room. We would appreciate the opportunity to understand the issue in more detail and address it promptly. Kindly contact our customer support directly, and we'll be more than happy to assist you further. Your satisfaction is of utmost importance to us, and we hope to have the chance to make it right.Sincerely,Mission Inn & Suites Management

10/10 - 훌륭해요

Elizabeth

2023년 7월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 11일
Dear Elizabeth,Thanks so much for giving us your take on how we are doing. We're glad that customers like you have a great experience at Mission Inn & Suites Hayward.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Murielle

2023년 7월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 7월 21일
Dear Murielle,Thank You for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Qiang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
挺好
2023년 7월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 7월 5일
Dear Qiang,Thank You for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Sin

2023년 6월에 1박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 8월 7일
Dear Sin,Thanks so much for giving us your take on how we are doing. We're glad that customers like you have a great experience at Mission Inn & Suites Hayward.Thank You,Mission Inn & Suites Management

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All of the above
2023년 6월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 7월 5일
Dear Dwayne,Thank You for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Thank You,Mission Inn & Suites Management

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dingy hole
Although the room was clean and the house-keeping was really good, my room smelt very musky/damp/weird. there was no cutlery/plates etc so i had to source my own. the toilet didn't decided when it wanted to work and there wasn't a toilet brush. very dingy
2023년 6월에 10박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 6월 28일
Dear Andreas,Thank you for sharing your feedback regarding your recent stay with us. We hope to have the opportunity to welcome you back and provide a more satisfactory stay in the future. Thank you again for choosing our hotel.Sincerely,Mission Inn & Suites Management

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Mission Inn & Suites Management 님, 2023년 6월 28일
Dear Scott,Thank You for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.Thank You,Mission Inn & Suites Management