리셉션

홀리데이 인 익스프레스 호텔 & 스위트 버클리, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 524개" "
평점 8 - 좋아요. 1003개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 79개" "
평점 4 - 별로예요. 1003개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 10개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

GWEON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2022년 3월 4일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great as always. There is also a great korean restaurant "Pyengchang Tofu House" nearby in a walk-in distance.
2020년 2월에 3박 숙박함
답변 제공: Luis Valdivia 님, 2020년 2월 20일
Dear Guest: Thank you for your feedback and stay. I am blessed that you keep returning to us for quite some time. The staff and I really appreciate it.

10/10 - 훌륭해요

Seungyong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
주차가 가능하면서 조식이 기본으로 포함되어 있고 시내와 멀리 떨어져 있지 않아 좋은 호텔입니다.
2019년 10월에 4박 숙박함

8/10 - 좋아요

JAE HYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Changsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Distance to the campus was goid and I enjoyed the breakfast. Free parking was also a merit.
2019년 6월에 5박 숙박함

8/10 - 좋아요

Changsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite good for staying near the campus.
2019년 4월에 3박 숙박함

4/10 - 별로예요

Jeong Geun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
변기 물셈
화장실 변기가 깨져서 물이 세고 있었다. 현관문은 잠겨서 check in하러 들어갈 때 기다려야 했다.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
버클리엔 출장으로 자주 가는데 전반적으로 숙박비용이 비싼 편입니다. 이 호텔은 상대적으로 가격이 좀 더 비싼지만 그 비용 이상으로 훌륭합니다. 깨끗하고 편안하며, 주차장이 좋습니다.
2018년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Go go holiday inn
편한 분위기와 친절한 직원들이 있습니다.

10/10 - 훌륭해요

recog 님, daejeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Close to north berkerly bart. Connect to berkerly downtown by 51B bus. Room is very clean.
2018년 2월에 3박 숙박함
답변 제공: Desiree D. Front Office Manager 님, 2018년 2월 20일
Dear recog, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! SIncerely, Desiree D. Front Office Manager

6/10 - 괜찮아요

jin young

좋아요: 직원 및 서비스
Not good
추천안함
답변 제공: Greg General Manager 님, 2016년 7월 26일
Dear jin young, Thank you for your review. Please contact us at hotel so we can get a better understanding of issues you encountered on your stay. We hope you will give us another opportunity to better your experience. Thank you and take care!

8/10 - 좋아요

Na 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안하고 깔끔한 숙소
출장으로 방문하였는데 전반적으로 좋았습니다. 단지 냉난방기가 오래되어 시끄럽습니다.
답변 제공: Greg General Manager 님, 2016년 1월 30일
Dear Na, We want to thank you for taking the time to write this review. We are glad that you enjoyed your stay even though the A/C unit was noisy. We will look into this matter. We definitely look forward to seeing you at the hotel in the near future. Take Care! Raj Kaler Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Kayla

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 3월 25일
Dear Kayla,We sincerely apologize for falling short of your expectations during your recent stay at Holiday Inn Express & Suites Berkeley. Your feedback is invaluable, and we are committed to addressing the issues you encountered to ensure a better experience for all our guests. If you would like to discuss your concerns further, please feel free to reach out to me directly by calling the hotel. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Masahiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rajen 님, 2024년 3월 16일
Hello Masahiro,Thank you for taking your time to give us a good score. I hope you had a comfortable stay with us and you will give us an opportunity again to serve you in future. Rajen

8/10 - 좋아요

Ms.

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Rajen 님, 2024년 3월 16일
Hello Ms.Thank you for giving us good score. I hope you had a comfortable stay with us.Thank you for staying with us and we hope that you will give us another opportunity to serve you again. Rajen

10/10 - 훌륭해요

Orlan

2024년 3월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 3월 15일
Thanks Orlan!

10/10 - 훌륭해요

Yesenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Free parking, breakfast and employees were so nice 😊 rooms were also roomy
2024년 3월에 2박 숙박함
답변 제공: Luis V. 님, 2024년 3월 11일
Dear Yesenia,Thank you for choosing to stay at Holiday Inn Express & Suites Berkeley and for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our complimentary parking, breakfast offerings, and the exceptional service provided by our dedicated team members.Our team takes great pride in ensuring that each guest feels welcomed and valued throughout their stay, and it's wonderful to know that their efforts contributed to making your visit memorable.We're also glad to hear that you found our rooms spacious and comfortable. Providing a comfortable and relaxing environment for our guests is one of our top priorities.Your feedback is greatly appreciated and serves as encouragement for us to continue delivering exceptional service. We hope to have the pleasure of welcoming you back to Holiday Inn Express & Suites Berkeley in the near future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

8/10 - 좋아요

Rhoda

2024년 3월에 1박 숙박함
답변 제공: Rajen 님, 2024년 3월 7일
Hi Rhoda,Thank you for taking your time to give us a score and we hope that you had a comfortable stay with us. I hope you will give us another opportunity to serve you again in future. Best of regards. Rajen.

10/10 - 훌륭해요

Carol

2024년 2월에 3박 숙박함
답변 제공: Luis V. 님, 2024년 3월 5일
Thans Carol, very happy with your stay and your 5-star rating! We look forward to greater stays!Warm regards,Luis ValdiviaGeneral Manager

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had to change my room due to noisy guest in other room. Management was totally suppportive & new room was great! Clean room & lots of towels with free bodywash, shampoo, & conditioner. There was no audio on tv in new room but front desk immediately came up & restarted which took care it. Breakfast was plentiful with variety. Easy parking with no car incidents. Would definitely stay there again.
2024년 2월에 3박 숙박함
답변 제공: Rajen 님, 2024년 3월 2일
Hi Diane,Thank you so much for taking your time to share us your experience about your stay with us. I am sorry about the noise and television but I am glad to know that you were take care of in timely manner. Thank you again for choosing Holiday Inn Express Berkeley and I hope you will give us another opportunity to serve you again in future. Regards. Rajen - FOM.

10/10 - 훌륭해요

Wilfredo

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
I love this place , is very comfortable
2024년 2월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 2월 26일
Dear Wilfredo,Thank you for your glowing review of Holiday Inn Express & Suites Berkeley! We are thrilled to hear that you loved your stay with us and found our hotel to be very comfortable.Creating a comfortable and welcoming environment for our guests is always our top priority, so it's wonderful to know that we succeeded in providing you with a pleasant experience.We take great pride in offering cozy accommodations and a range of amenities to ensure that our guests have everything they need for a relaxing stay. Your kind words serve as a testament to our efforts, and we truly appreciate your feedback.Should your travels bring you back to Berkeley, we would be delighted to welcome you again for another enjoyable stay.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

weiguo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs are super nice. The location is convenient.
2024년 2월에 2박 숙박함
답변 제공: Luis V. 님, 2024년 2월 26일
Dear Weiguo,Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Berkeley. We greatly appreciate your kind words about our staff and our convenient location.Our team works diligently to provide exceptional service and ensure that our guests feel welcome and comfortable throughout their stay. It's wonderful to hear that our efforts were noticed and appreciated by you.We understand the importance of convenience when traveling, and we're delighted that our location met your expectations. Whether you're here for business or leisure, we strive to offer a prime location that allows easy access to local attractions and amenities.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Pradeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free and ample parking, under 10 mins to UC Berkeley campus.
2024년 2월에 2박 숙박함
답변 제공: Luis V. 님, 2024년 2월 23일
Dear Pradeep,Thank you for choosing to stay with us at the Holiday Inn Express & Suites Berkeley! We truly appreciate your feedback and are delighted to hear that you found our parking facilities convenient and our location ideal for accessing UC Berkeley campus.Providing our guests with hassle-free parking is one of our top priorities, and we're thrilled that you found our parking arrangements to be both free and ample. Our team works diligently to ensure that our guests have a comfortable and stress-free experience during their stay, and it's always rewarding to know when we've succeeded in meeting those expectations.Being located within a short distance from UC Berkeley campus is indeed a great advantage for our guests, and we're glad that you found the proximity to be convenient for your visit.Once again, thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back to the Holiday Inn Express & Suites Berkeley in the near future!Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Talita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property located conveniently near everything
2024년 2월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 2월 14일
Dear Talita,Thank you for choosing to stay with us at Holiday Inn Express & Suites Berkeley and for taking the time to share your feedback. We are delighted to hear that you found our property conveniently located near everything you needed during your visit.Our team works diligently to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to hear that our efforts have made a positive impact on your experience. Whether it's our convenient location, our comfortable accommodations, or our attentive service, we strive to exceed our guests' expectations in every way.We appreciate your kind words and your recommendation to fellow travelers. Should your travels bring you back to the Berkeley area, we would be honored to welcome you back for another exceptional stay.Warm regards,[Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Thomas

2024년 1월에 10박 숙박함
답변 제공: Luis V. 님, 2024년 3월 25일
Dear Thomas,Thank you for your glowing 5-star review! We are delighted to hear that you had an exceptional experience during your stay at Holiday Inn Express & Suites Berkeley. Your satisfaction is our top priority, and we are thrilled that we were able to meet and exceed your expectations. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

6/10 - 괜찮아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was safe and quiet. Staff overall, was good. The night staff was exceptional. The beds were awful and the lack of hooks and towel rods in the bathroom was perplexing as well as there not being an exhaust fan in the bathroom.
2024년 2월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 2월 5일
Dear Donald,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express & Suites Berkeley. We appreciate your kind words regarding the safety of our property, the overall performance of our staff, and the exceptional service provided by our night staff.We understand the importance of a good night's sleep, and we sincerely apologize for any inconvenience you experienced with the beds. Our team takes guest comfort seriously, and we will certainly investigate and address the issue promptly to ensure a more comfortable stay for our future guests.Regarding the lack of hooks and towel rods in the bathroom, we appreciate your observation. Your feedback is valuable, and we will be sure to discuss this matter with our team to explore opportunities for improvement in our room amenities.As for the absence of an exhaust fan in the bathroom, we apologize for any discomfort this may have caused. We are constantly looking for ways to enhance our guests' experience, and your feedback will be considered in our ongoing efforts to improve our facilities.We truly appreciate your honesty and constructive criticism. It is through valuable feedback like yours that we can identify areas for improvement and make necessary adjustments. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Thank you for choosing Holiday Inn Express & Suites Berkeley.Warm regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley

2/10 - 너무 별로예요

Niema

2024년 1월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 29일
Dear Niema,Thank you for staying and I am sorry that you encountered an inconvenience during your stay.I hope you would give us another chance in the future.Sincerely,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area doesn’t seems to be clean
2024년 1월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 29일
Thanks, Carlos, for your stay and feedback. We will share your comments with the city for resolution.Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Mark

연인과의 여행
2024년 1월에 2박 숙박함
답변 제공: Luis V. 님, 2024년 1월 29일
Thanks Mark!Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

8/10 - 좋아요

Yuri & Nadya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Luis V. 님, 2024년 1월 29일
Thank you for your stay and your high score. We would love to see you again soon!Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

8/10 - 좋아요

Navneet

2024년 1월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 16일
Thank you for staying and for your high rating!

10/10 - 훌륭해요

Thupten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 5박 숙박함
답변 제공: Rajen 님, 2024년 1월 10일
Hello Thupten,Thank you for taking your time to tell us your experience about your stay with Holiday Inn Express Berkeley. We are glad to know that you had a good stay with us. I hope you will give us another opportunity to serve you again in future. Thank you.

6/10 - 괜찮아요

Viria 님, Santa Rosa

좋아요: 청결 상태, 직원 및 서비스
Rooms were ok. The beds were not that comfortable, but managed to sleep.
2024년 1월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 15일
Dear Viria,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that you found the rooms satisfactory.We apologize for any inconvenience you experienced with the comfort of the beds. Guest comfort is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we will certainly take it into consideration as we continuously strive to improve our accommodations.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Pinling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 6일
Thank you!

10/10 - 훌륭해요

Elvis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Rajen 님, 2024년 1월 6일
Hi Elvis, Thank you for taking your time to tell us your experience about your stay with Holiday Inn Express Berkeley. We are glad to know that you had a comfortable stay with us and I will share this with other staff. Thank you again for staying with us and we look forward to seeing you again in future.

8/10 - 좋아요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything but the Breakfast
Great location, convenient, quiet and clean. Friendly staff. The hot breakfast was a big draw for us, but eggs, sausage, gravy, potatoes were all just barely above room temp at prime time 9am, pretty disappointing. I hope they improve this in the future. Other than that was perfect.
2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 27일
Dear Ralph,Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Express & Suites. We are delighted to hear that you found our location convenient, the atmosphere quiet and clean, and that our staff contributed to a friendly and welcoming environment. Your positive comments are greatly appreciated.We genuinely apologize for any inconvenience you experienced with the temperature of the breakfast items during your stay. Please be assured that we take your concerns seriously, and we have shared your feedback with our kitchen and housekeeping teams to address this issue promptly. We understand the importance of a satisfying breakfast experience, and we are committed to making improvements to ensure that our guests have a delightful start to their day.We value your constructive input, and we are grateful for your understanding. Our goal is to consistently provide exceptional service and comfort to our guests, and your comments help us identify areas for improvement.If your travels bring you back to our area, we would be honored to have the opportunity to welcome you again and showcase the positive changes we've implemented based on your feedback.Thank you for choosing Holiday Inn Express & Suites. We appreciate your business and hope to exceed your expectations on your next visit.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites

4/10 - 별로예요

XIAO JUN

2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2024년 1월 16일
Thanks Xiao Jun, for your stay and I am sorry about the inconvenience experienced during your stay.

10/10 - 훌륭해요

Meiyi

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 26일
Thank you for staying and for your kind perfect sore!Luis ValdiviaGeneral Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 15일
Thanks, Andrew, for your stay and your perfect score review. We all look forward to many more stays, Check us out next year after our room refresh!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice but not grate but better then other places
2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 14일
Dear Cathy,Thank you for your stay and review. We hope that you visit us again next year after our room renovation.Best regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Mark 님, Bensenville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in was fast and friendly. I walked to dinner. Rooms are big and clean.
2023년 12월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 7일
Dear Mark,It's great to hear about your positive experience at Holiday Inn Express & Suites Berkeley! Your feedback is valuable, and it seems like you had a smooth check-in process. Also, happy to know about the fact that you were able to walk to dinner from the hotel. Thanks again for staying and for your kind review. We look forward to many more stays in the near future.Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley.

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 4일
Thanks Alejandro!

8/10 - 좋아요

Pao Lin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Luis V. 님, 2023년 12월 7일
Thanks Pao Lin!

10/10 - 훌륭해요

Kathryn L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, great pillows, bountiful breakfast.
2023년 11월에 2박 숙박함
답변 제공: Luis V. 님, 2023년 12월 4일
Dear Kathryn L,I hope this message finds you well. On behalf of the entire team at Holiday Inn Express & Suites Berkeley, I wanted to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and that our staff, pillows, and breakfast exceeded your expectations.Our team takes great pride in providing exceptional service, and it's always rewarding to receive such positive feedback. We understand that the small details, like friendly staff and comfortable pillows, can make a big difference in our guests' overall experience.Your comments will be shared with our team members, as they serve as a source of motivation and encouragement to continue delivering outstanding service. We strive to create a welcoming and comfortable environment for all our guests, and it's delightful to know that we succeeded in making your stay memorable. Your insights are invaluable as we continually work to enhance the guest experience.Once again, thank you for choosing Holiday Inn Express & Suites Berkeley. We appreciate your patronage and look forward to the opportunity to welcome you back for another exceptional stay.Safe travels!Warm regards,Luis ValdiviaGeneral ManagerHoliday Inn Express & Suites Berkeley

10/10 - 훌륭해요

Alberto

2023년 11월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 12월 14일
Thanks Alberto!Warm regards,Luis V.General Manager

10/10 - 훌륭해요

Lloyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Luis V. 님, 2023년 11월 20일
Thanks a million Lloyd for your stay and your perfect 10! We are happy to learn you enjoyed your stay to the fullest and hope to see you again next time in Berkeley!Luis ValdiviaGeneral ManagerHoliday Inn Express & suites Berkeley

10/10 - 훌륭해요

Yariv

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice hotel
Very nice and friendly service. The place is clean and well kept. 5 min drive from UC Berkeley.
2023년 11월에 2박 숙박함
답변 제공: Luis V. 님, 2023년 11월 17일
Dear Yariv,Thank you so much for taking the time to share your positive feedback about your recent stay at Holiday Inn Express & Suites Berkeley. We greatly appreciate your kind words and are delighted to hear that you experienced very nice and friendly service during your time with us.Our team takes great pride in maintaining a clean and well-kept environment for our guests, and it's heartening to know that our efforts have contributed to your satisfaction. We understand the importance of cleanliness and comfort, and we're glad to have met your expectations.Being just a 5-minute drive from UC Berkeley is indeed a convenience we strive to offer our guests. We hope this added convenience made your stay even more enjoyable, providing you with easy access to the university and its surroundings.Your positive comments motivate us to continue delivering excellent service, and we truly value your recognition of our efforts. Should you find yourself in Berkeley again, we would be honored to welcome you back for another wonderful stay.Thank you for choosing Holiday Inn Express & Suites Berkeley. We look forward to hosting you again in the future.Best Regards,Luis ValdiviaHotel ManagerHoliday Inn Express & Suites Berkeley