숙박 시설 정면

오요 호텔 머스탱 실버스프링 플로리다 여행 후기

2 out of 5
오요 호텔 머스탱 실버스프링 플로리다
5001 E Silver Springs Blvd, Silver Springs, FL

이용 후기

5.2
평점 10 - 훌륭해요. 333개 이용 후기 중 41개" "
평점 8 - 좋아요. 333개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 333개 이용 후기 중 57개" "
평점 4 - 별로예요. 333개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 333개 이용 후기 중 116개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

10/10 - 훌륭해요

Alexia 님, Silver Spring

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was good and staff was friendly
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Zaida Evarina Parra

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The walls were broken and so were the doors. and the mattress was dirty full of very large brown stains and my children got allergies with so much dust and the smell of cigarettes and dirty I didn't go somewhere else because I didn't know and I was alone with the children I didn't know what to do but I don't know stay at that hotel if you are on vacation
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Tomevia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nothing
2024년 3월에 1박 숙박함

4/10 - 별로예요

Maria

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

melissa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My kids and I didn’t even stay we walked in I pulled the blankets back on the beds told the kids not to set there stuff down and walked in the bathroom it was disgusting burn marks from cigarettes everywhere and there was no bathroom window someone could have climed right through it! The person behind the desk was very friendly but this is not the place to stay it’s the kind of hotel that has permanent residents not to mention the sheets were disgusting the person who cleaned the room didn’t clean it! Cigarette burns also throughout the whole room no tv in the room either! That’s as far as we got loaded everything back up and rented a new room at a different hotel!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jorge

가족 여행
Is ok we espect much betther
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Jersha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained, noisy.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Scott 님, ruskin

2024년 2월에 1박 숙박함

8/10 - 좋아요

Caleb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's obviously an older building, but you can tell that the owners try to keep up with maintenance. They leave you alone and it's nice and quiet
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down old rooms
2024년 2월에 1박 숙박함

8/10 - 좋아요

Barbara

반려동물 동반 여행
좋아요: 직원 및 서비스
I would have preferred the smokers to be separated from the non smokers. Questinable decision for chairs outside each room. Limiting pathway clearance.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Gabrielle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property owner was very nice. However, the property did not appear as online. The room was very old. Everything in the room was gross, like old/worn down. I didn’t even take a shower because how disgusting the shower and bathroom looked. Then when I laid down the bed felt like a fold away mattress it was soooo squeaky. It was so hard to fall asleep. Thankfully it was only a single night just for some sleep. Never again.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kennth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hair on the bath Matt no hot water a 100 dollar deposit or whatever you have in cash in your wallet room dirty no appeal to the room towel rack broken
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Tasheca

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함

8/10 - 좋아요

Kimberly

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
As expected.
the staff were very friendly. Extraordinary well located. A bit out date it but clean and comfy. the bathtub was very deteriorated but clean. Great shower. The price was great, nearby Silver Spring entrance and just in front of Walmart. Good Enough for a couple of nights. No recommended for a long vacation. probably it is not even the purpose of the hotel.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Douglas 님, Clearwater

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place needs to be remodeled my room had paint peeling off the wall but the bed was comfortable the air conditioner and heater worked and I got a good nite sleep. That was all that really mattered. As far as the property you get what you pay for.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Guy

It is an older motel. It is not perfect, but the room was clean and comfortable. It was a good value for the money
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Trenton

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden fees
After being told that not only did I have to put a deposit down that I also had to pay 15$ per person staying In the room. The owner is super rude and extremely disrespectful.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Jason

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Lee

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Put me in a room next to main street, so was noisy. curtains didnt close so had street lights shining in. Hot water took 5 minutes to heat up and another 5 minutes to get rid of rust. Bugs in room. Not well maintained. building is old, the problem is that it looks like it, alot of work needed. checked out early - couldnt take it... asked for receipt that I was checking out early, they would not provide. wont go back.
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Everett

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed in 120. Got bed bugs. Staff blew us off after i brought them bed bugs in the ice bucket. Horrifying experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No thank you
Very ghetto quality - all the rooms smell like cigarettes and the furniture is super worn out. Basically it looks like what you will experience.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Amy

2023년 11월에 2박 숙박함
답변 제공: Ammy 님, 2024년 1월 22일
Thanks for the positive rating, Amy! Hope to welcome you again soon. Regards, Noah.

10/10 - 훌륭해요

Georgina

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Clean
2023년 11월에 2박 숙박함
답변 제공: Tim 님, 2024년 1월 22일
Hi, Georgina! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

10/10 - 훌륭해요

Jaime

2023년 11월에 1박 숙박함
답변 제공: Ammy 님, 2024년 1월 22일
Hi, Jaime! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

4/10 - 별로예요

Deborah S.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility needs updating
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here!
The door that you enter the room by had several chips off of it along the sides and bottom. The room smelled musty. The sheets had stains on them. We had to put our luggage on the dirty carpet. No hangers to put your clothes on. The sink and countertop were detached from the wall and you could see the plumbing. The shower head was coming out of the wall. The towels had stains on them and felt like you were drying off with sand paper! The pictures online are not a fair representation of what the room really is today! The lobby/office area smelled like whatever spices People from India use in their food, it was hard to breathe. I do not recommend staying here.
2023년 9월에 4박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Kimberly! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 - 너무 별로예요

Gregory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend.
Overall worst Hotel stay for us. Non-smoking room smelled like Marijuana, ceiling falling in, no room service for cleaning, towels were stained and low quality, no replacement towels, shower drain backed up and overflowed the shower side wall. Check in, although late at night, took a phone call to the desk after repeatedly ringing the service button at the outside window. Would not recommend staying here unless you are in dire need of a room. Cheap rates but you get cheaper quality of room and service.
2023년 9월에 3박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Gregory! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Only if you have to stay somewhere
this had to be the worst condition room of any place I have ever stayed in. If it had not been for the hardship of needing a room I would have never stayed here. I would not even take a shower. The only positive was the tv worked good, as did the air conditioner and the bed was comfortable. I booked two nights and a daybreak I left after the first night and gave up the second night even though it had been paid for. Not the motels fault but there was screaming and fighting multiple times and that added to the fact that this motel was in terrible condition. At $89 a night.. this should have been $49..seriously.
2023년 8월에 2박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Eva

4/10 - 별로예요

Carolyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

David

2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, David! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

8/10 - 좋아요

Nanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
All in all the it was a good experience. The price was cheap, owners were extremely nice. Delivering towels during our extended stay without us asking. Water was hot. With a lot of pressure. Room was clean and comfortable. Grounds were clean. Pool was very clean. The first night was a little loud. Occupant's of a room down from us got a little out of hand. I was getting worried but it wasn't long before I heard a commotion. I believe the owners stepped in and took care of it because it wasn't long and I heard them packing up and leaving. I can't blame them for other people's outburst. I do commend them for taking care of the problem. After that first night. It was a very quiet place. The only reason I gave them a lower score was the window in bathroom was broke. It allowed the summer Florida heat to come in so I had to keep that door closed. In all honesty, it wasn't that big of a deal. I did not report it and I feel if I would have they would have taken care of it immediately. I would recommend this place and I would stay there again.
2023년 7월에 3박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Thank you very much, Nanette! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Eva

2/10 - 너무 별로예요

Juan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All interior of room was not finished with holes on the walls and old air conditioners that would not cool the room.
2023년 7월에 1박 숙박함
답변 제공: Tim 님, 2023년 7월 10일
Hi, Juan! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 - 너무 별로예요

yajaira

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty place and not a very good place to stay nothing was clean they did not do room service run out toilet paper and dirty towels and bed sheets
2023년 7월에 3박 숙박함
답변 제공: Tim 님, 2023년 7월 10일
Hi, Yajaira! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim

6/10 - 괜찮아요

Randolph

좋아요: 직원 및 서비스
별로예요: 청결 상태
the smell of smoke in the room, a dog next dog,the location was good
2023년 6월에 2박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
Hi, Randolph! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 - 너무 별로예요

Paulo

2023년 6월에 2박 숙박함
답변 제공: Tim 님, 2023년 6월 30일
We are sorry to stay turned out to be an average one, Paulo! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

4/10 - 별로예요

shavit 님, MIAMI SHORES

별로예요: 청결 상태, 직원 및 서비스
Very dirty
2023년 6월에 3박 숙박함
답변 제공: Maria 님, 2023년 6월 30일
Hi, Shavit! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

2/10 - 너무 별로예요

Yesenia 님, HIALEAH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
By far one of the worst hotels I’ve stayed in. Dirty and falling apart!! Should be closed.
답변 제공: Rosy 님, 2023년 6월 21일
Apologies for the problems you had faced, Yesenia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Rosy

4/10 - 별로예요

Raulito

2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 7일
Hi, Raulito! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

6/10 - 괜찮아요

Dominick

2023년 4월에 4박 숙박함
답변 제공: Ammy 님, 2023년 5월 10일
Hi, Dominick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 - 훌륭해요

Emily

2023년 3월에 8박 숙박함

6/10 - 괜찮아요

Leslie

2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Hi, Leslie! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

8/10 - 좋아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Hey, Timothy! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

2/10 - 너무 별로예요

Cesar

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Steven

2023년 3월에 1박 숙박함
답변 제공: Joey 님, 2023년 3월 18일
Hi Steven, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey