로비 좌석 공간

보니타 비치 호텔 여행 후기

2 out of 5
보니타 비치 호텔
8100 Coastal Hwy, Ocean City, MD

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1092개 이용 후기 중 428개" "
평점 8 - 좋아요. 1092개 이용 후기 중 359개" "
평점 6 - 괜찮아요. 1092개 이용 후기 중 149개" "
평점 4 - 별로예요. 1092개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1092개 이용 후기 중 77개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 26일
Hello Bethany, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a great place to stay close to beach and nice staff. Everything was looked after that we asked about. Nice place to stay.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Hello Mark, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon!

10/10 - 훌륭해요

Cherie

좋아요: 숙박 시설 상태 및 시설
N/a
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Hello Cherie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 - 괜찮아요

Alicen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Hello Alicen, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again in the near future for a much-improved experience. Safe travels!

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스
Would stay again
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 8일
Hello Kathryn, thank you for your review and kind words. We can't wait to have you again in the near future. Safe travels!

10/10 - 훌륭해요

Celia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love this hotel, our only complaint is that the pool was too cold to swim in, we thought it would be warmer.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Celia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 - 좋아요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool could be warmer
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Elaine, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 - 좋아요

David 님, Greensburg

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. We hope to have you again soon. Safe travels!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Clean and the staff is very pleasant.
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 18일
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback and we hope to have you again soon. Safe travels!

10/10 - 훌륭해요

Randolph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely helpful and knowledgeable staff.Daily room service. Close to everything. They have a very strict non smoking policy of which we very much liked.will definitely be back.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Hello Randolph, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service all around. Your kind words are appreciated and we hope to have you again soon. Safe travels!

8/10 - 좋아요

Colleen

2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 6일
Hello Colleen, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon!

6/10 - 괜찮아요

anthony

좋아요: 청결 상태, 직원 및 서비스
Rooms need updating.
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Hello Anthony, thank you for taking the time to leave a review on your recent stay with us. Your comments regarding updates have been duly noted as we strive to enhance our guest experience. Thank you for your feedback and we hope to have you again soon!

4/10 - 별로예요

cheyenne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
My stay.
Water leaking in my room and hallways, strong mold smell in my room I honestly should of got a refund back for my weekend stay
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Hello Cheyenne, thank you for taking the time to leave a review on your recent stay with us. We apologize for not meeting your full expectations during your time here. Our maintenance and housekeeping teams are taking your feedback seriously, and they are investigating the source of these problems to ensure they are promptly resolved. We hope to have you again in the future for a more well-rounded stay.

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 12일
Hello Cynthia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all of your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Hotel TLC-Rude Lady
We have stayed at this hotel a few times. It isn't bad for the cost of the stay. Beds are not comfy, needs TLC throughout the building. Cleaning staff friendly, front counter in the most part is nice. However, this time we did experience a very rude person. We booked with hotels. com have use them many times even with this Hotel. As we arrived the balance owe wasn't correct, I tried to show the women who wouldn't look at my receipt told me I went through a third party, was nasty and didn't want to even try to work out why their computer had us owing more. She gave us an 800 number told us to go ahead and call they will tell us the same thing she is telling us and using Hotels.com may be the problem. I called to get a price booking direct and the cost was the same as Hotels.com. We have never had this problem before with booking. com. She handle it in an unprofessional manner. We paid what she would only accept went to our room the keys did not work, we had to go back to her and told her the keys did not work she asked did a red or green light came on we said no Nothing came on. She told this maintenance worker to go up and check the keys and once you get the door open see what the problem is. We followed him up to the room the keys didn't work! He left us in the hallway went to get tools and came back to fix the problem as we stood there for a while waiting to enter the room. He did apologize, but we were at the point to go back to her and request another room.
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 12일
Hello, thank you for taking the time to leave a review on your recent stay with us. Your continued support throughout the years is greatly appreciated as we value your business. We apologize for any miscommunication or confusion regarding your reservation. We will coordinate with our staff to ensure quality service is provided and that all questions asked by our staff are handled promptly. In addition, we apologize for any inconvenience regarding the keys not working properly. We will address this with our maintenance team to make sure this does not occur in the future. We aim to provide a comfortable and hassle-free experience for all our guests, and it's disappointing that we fell short during your stay. Your feedback will assist us in making the necessary improvements, and we hope to have the opportunity to provide you with a better experience on your next visit.

8/10 - 좋아요

Kathy

연인과의 여행
좋아요: 직원 및 서비스
This is an older hotel, so some of the amenities are lacking, and there were a few maintenance issue with the room. The hotel staff however was fantastic. We interacted with multiple people members of the staff while there, and they were quick to try to resolve issues. Everyone had a great attitude and was very helpful. Hotel felt safe and quiet.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 11일
Hello Kathy, thank you for taking the time to leave a review on your recent stay with us. Our team strives to create a positive and welcoming environment for all our guests, and it's wonderful to know that they were able to assist you during your stay. We apologize for any maintenance issues you encountered in your room. Rest assured, your comments will be shared with our maintenance team to address and resolve any concerns promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Donovan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Hello Donovan, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback is appreciated and we hope to have you again soon. Safe travels!

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute older hotel but we’ll kept and clean and friendly staff
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Hello Donna, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon. Safe travels!

2/10 - 너무 별로예요

jessica

2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 6일
Hello Jessica, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 6일
Hello Henry, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Karen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The location was excellent and we were close to the things we wanted to see. The bed pillows, linens, and towels could have been nicer. The pillows were like sleeping on 2 rock hard pancakes and not comfortable at all. The A/C also needs a tune up as it runs super loudly.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 5일
Hello Karen, thank you for taking the time to leave a review on your recent stay with us. We're delighted to hear that you found our location excellent and convenient for your plans. However, we want to extend our apologies for the issues you encountered with the pillows, linens, towels, and the A/C unit. We take your comments seriously and will review the quality of our bedding and towels to ensure a more comfortable stay for our guests. Additionally, we will address the A/C unit to ensure it operates more quietly and efficiently. Your feedback is greatly appreciated and we hope to have you again in the near future for an even better experience.

8/10 - 좋아요

Melisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good for the price.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Melisa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Holly

Was okay
Place could use some updating. Dingy and wallpaper peeling. Needs a toaster or breakfast area.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Holly, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback regarding updates to the hotel. Your feedback will be taken into consideration as we actively look to find ways to enhance our guest experience. We hope to have you again soon for an even better stay. Safe travels!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll come back!
In town for a Ocean's Calling Music Fest--totally enjoyed our stay! Room was clean and comfortable, property was easily accessible, plenty of food and entertainment within walking distance. Our room had the ocean view balcony which was BEAUTIFUL for the sunrise. The AC was cold, the water was hot, the sheets were clean and the staff was very kind!! I'll stay here again!
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Douglas, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had a memorable experience with us and that our amenities served you well. Thank you for your kind words and we can't wait to have you again in the near future. Safe travels!

8/10 - 좋아요

Vanessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and outdated but clean. Very quiet, nice balcony, great beds. Lots of amenities although we didn’t have time to use them.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 3일
Hello Vanessa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience with us and that our location and rooms provided both peacefulness and comfort. We hope to have you again in the future for an even better experience and so you can also enjoy our many amenities. Safe travels!

6/10 - 괜찮아요

Shandi

연인과의 여행
Average accommodations, could us some updates.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 3일
Hello Shandi, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback as we always work to enhance our guest experience. We will take your feedback into consideration in the near future. We hope to have you again in the future for an even better stay. Safe travels!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 3일
Hello Jeffrey, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Christian

2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Christian, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations and we apologize for not meeting all of your needs. We hope to have you again in the near future for a much-improved experience. Safe travel!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t Stay Here!
Worst guest services I have ever experienced, and I travel for work.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 2일
Hello, thank you for taking the time to leave a review on your recent stay with us. We are so sorry that we fell below your expectations during your time here. Your feedback is appreciated and we will use it to improve our services. We hope to have you again in the future for a more positive experience. Safe travels!

4/10 - 별로예요

Robert

단체 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall displeased , the hotel was hot coming in , pool was not clean enough, the rooms were average and outlets were outdated couldn’t recharge my phone kept falling out of the power socket No cable tv only few channels, cheap on bathrooms products , soap , shampoo and conditioner..kitchen sink got clogged up and so did the toilet as well And no dishwasher to clean the dishes average fridge and microwave so ya my experience was not so great.. the views were ok beds where ok walking to the beach was convenient.. my overall rating is 2 out of 5 stars
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello Robert, thank you for taking the time to leave a review on your recent stay with us. We deeply regret that you found the hotel to be uncomfortably warm upon arrival. We will review our cooling systems to ensure a more pleasant environment for our guests in the future. We also apologize for the state of the pool and the cleanliness of your room. Maintaining a clean and enjoyable experience for our guests is a top priority, and we will address these issues with our housekeeping and maintenance teams to prevent future occurrences. Our maintenance team will also look into your concerns regarding the outlets and bathroom. Your feedback is invaluable to us, and we are committed to making improvements based on your comments. We hope you might consider giving us another opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 27일
Hello, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again for a more positive experience.

10/10 - 훌륭해요

Betty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello Betty, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. We hope to have you again in the future!

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was excellent- we arrived a couple hours early and they had a room ready and allowed us to check in early which was wonderful! The room was clean, pool was clean and well kept as was the hotel as a whole. The only MINOR complaint I have is that our room wasn’t cleaned or replenished of supplies (towels, toilet paper, beds made, etc.) during the 3 days that we were there. Otherwise it was PERFECT! Highly recommend staying here both on and off season!
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Hello Megan, thank you for sharing your feedback about your recent stay. We're delighted to hear that you had an excellent experience with us. We appreciate your recommendation and value your positive comments. However, we apologize for any inconvenience regarding our housekeeping policies and procedures. We look forward to having you again in the future. Safe travels!

8/10 - 좋아요

Bakary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad
2023년 8월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Hello Bakary, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again in the near future!

10/10 - 훌륭해요

keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Hello Keith, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again in the near future!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonita Beach Hotel comfortable
A little more comfortable than anticipated. A nice stay on the whole.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Hello, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our hotel provided a great level of comfort. Thank you for your support and we hope to have you again in the near future!

6/10 - 괜찮아요

Ebelin

가족 여행
Pool was smaller then expected, view soso
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 22일
Hello Ebelin, thank you for taking the time to leave a review on your recent stay with us. We appreciate your comments about the pool and the view. We understand that guest expectations can vary, and we apologize if these aspects did not meet your expectations. We value your input, and we will consider your feedback as we work to enhance the guest experience in the future.

6/10 - 괜찮아요

Ernest

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 22일
Hello Ernest, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again soon for a more positive experience.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 22일
Hello Scott, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again soon!

4/10 - 별로예요

Jason

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated and dirty
2023년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 21일
Hello Jason, thank you for taking the time to leave a review on your recent stay with us. We are sorry that we did not meet your expectations during your time here. In addition, we apologize for any cleanliness issues you may have encountered. We will coordinate with our housekeeping staff to ensure a more comfortable environment for our guests. Thank you for your feedback and we hope to have you again in the future for a more positive experience.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Walk to the nearby the beach
Very short distance to the beach. Take your gear and enjoy the gorgeous day. Fitness center dated. Hotel pool not the best. Staff were courteous and helpful.
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Hello, thank you for taking the time to leave a review on your recent stay with us. We are glad you enjoyed the hotel's location and that our staff provided excellent service. However, we apologize that our pool and fitness center did not meet your expectations. We appreciate all forms of feedback to improve our services. We hope to have you again in the future for an even better experience.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll give it five stars….
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Terry, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time with us. Thank you for your support and we hope to have you again in the future!

8/10 - 좋아요

Cassandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was pleasant and the facility smelled very clean.The rooms are out dated and need improvement. The air vent, walls and the area around them were extremely dusty.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Cassandra, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback as well as for what we can improve upon. We hope to have you again in the future for an even better experience.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice an make you feel welcome an the place is clean an its very nice. We took our son who is 1 years old an they accommodate if you need a crib an the place is very nice.i would definitely go back there again on vacation.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Ashley, thank you for taking the time to leave a review on your recent stay with us. We are so glad that you enjoyed your time here and that our staff was able to accommodate all your needs. Thank you for your support and we hope to have you again in the future!

6/10 - 괜찮아요

Barbara Henderson

가족 여행
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Barbara, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet all of your expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

8/10 - 좋아요

Erika E de

좋아요: 청결 상태, 직원 및 서비스
la chica recepcionista de la noche nose su nombre pero siempre muy amable y dispuesta a ayudar el mejor empleando que tienen ahí sin duda,el hotel que siempre bamos con mi familia,el cambio que no me gusto esque ya no hacen limpieza a diario solo preguntan si necesitas algo!pero bueno lo demás todo bien sin duda el próximo año estaremos ahí
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 15일
Hello Erika, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff went above and beyond to ensure a comfortable and enjoyable experience for you. Thank you for your kind words and we can't wait to have you again next year. Safe travels!

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very courteous and helpful. I didn't like that the room was 90 degrees upon entering and the hallway to our room and throughout the property including the elevator was 100 degrees. Room was very clean. I would stay here again.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 13일
Hello Deborah, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. We will coordinate with our maintenance team to work on the A/C. We apologize if this was an inconvenience during your stay. Thank you for your honest feedback and we hope to have you again soon!

10/10 - 훌륭해요

Dijana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect.Staff are great,The hotel is on great spot
2023년 8월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 13일
Hello Dijana, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Thank you for your support and we hope to have you again in the future!

10/10 - 훌륭해요

Catina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I just feel comfortable being there,the only thing was the pool water to cloudy,and I like a pool with sunshine,but that's me.
2023년 8월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 13일
Hello Catina, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that you feel a great amount of comfort during your stay. Thank you for your feedback regarding the pool. Again, thank you for the time to leave a review and we hope to have you again in the future. Safe travels!

6/10 - 괜찮아요

Clara

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The only thing is that the bed are to old and make too many noise I can’t sleep in that bed..
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Clara, we appreciate your recent stay at our hotel and for taking the time to provide your feedback. Your comments are important to us as they help us improve our guests' experiences. We sincerely apologize for the inconvenience you experienced with the noise from the bed. Providing a comfortable and peaceful night's sleep is our top priority, and we regret that we fell short in this regard during your stay. Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future.