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카사 매리고 오션 시티 비치 여행 후기

카사 매리고 오션 시티 비치
10002 Coastal Highway, Ocean City, MD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 732개 이용 후기 중 270개" "
평점 8 - 좋아요. 732개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 732개 이용 후기 중 108개" "
평점 4 - 별로예요. 732개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 732개 이용 후기 중 35개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was asked to rate our stay 1-5....given a 3 only due to the view.... 1) The door lock/lack there of Unlocking and locking the door from the outside is extremely difficult, so much so that we gave up a few times and left with the door unlocked. It appeared that the door locking area has been broken and poorly repaired. 2) Master bed had no sheet, they did deliver a sheet for the bed but it took them 3 deliveries to get the correct size 3) Multiple housekeeping issues need to be addressed. The couch cushions are badly stained and not placed properly. The sliding doors/windows have not been cleaned in some time, that is what very obvious. 4) The kitchen needs a deep cleaning. There was coffee spilled on the dishwasher, the top of the fridge was filthy, there were crumbs and candy wrappers inside kitchen cabinets and drawers. 5) I failed to take a picture of the shower curtain in the master bath, but it was moldy and filthy across the bottom and only covers 1/2 of the shower side. 6) the master bedroom closet door was broken and propped inside the closet. 7) Dusty lamps and furniture galore 8) Broken dining chairs 9) Living room sliding glass door was almost impossible to open 10) Some type of red "sauce" splattered on the wall beside the dining table

10/10 - 훌륭해요

Esmat

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for families, huge space, beautiful equipped kitchen.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Troy

출장 여행
별로예요: 숙박 시설 상태 및 시설
Very dated and not in great repair. Tiles are dinged and cracked, cabinet faces are crooked, couch was severely worn. Just overall not a great experience.
2023년 10월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 30일
Hi Troy,We are sorry for any inconvenience you may have experienced during your stay. Keeping the quality of our accommodations high is a top priority for us. We have taken note of your feedback regarding the outdated appearance, dinged and cracked tiles, crooked cabinet faces, and worn-out couch, and have shared it with our management team. Your feedback is much appreciated as it assists us in making improvements.Sincerely,Team Kasa

8/10 - 좋아요

ANNA

2023년 10월에 1박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 29일
Hi ANNA,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

8/10 - 좋아요

Scott

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 5일
Hi Scott,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 5일
Hi,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

8/10 - 좋아요

Perry

별로예요: 청결 상태
2023년 9월에 5박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 30일
Hi Perry,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

10/10 - 훌륭해요

Anne Francis

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I love this place,quiet and beautiful ocean view !!!
2023년 9월에 6박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 3일
Hi Anne Francis,We're delighted to hear that you enjoyed your stay at Kasa Ocean City Beach and loved the quiet and beautiful ocean view. We can't wait to have you back with us!Best regards,Team Kasa

8/10 - 좋아요

Brenda

단체 여행
Loved the breathtaking view of the ocean. Unit needs updating. Minor things broken and had to call to have fixed. Could use a thorough cleaning. For example lock on balcony door didn’t work because of being so old and not maintained. Floors not very clean. Tubs drains clogged.
2023년 9월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 3일
Hi Brenda,Thank you for choosing Kasa Ocean City Beach. We appreciate your feedback and apologize for any inconvenience you experienced. We will address the issues you mentioned and ensure they are resolved. We value your patience and understanding. We look forward to welcoming you back in the future.Sincerely,Team Kasa

10/10 - 훌륭해요

TRAVIS

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 9월에 4박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 10월 3일
Hi Louis,We're glad you enjoyed our location and look forward next time you're back in Ocean City Beach!Best regards,Team Kasa

10/10 - 훌륭해요

Boris

2023년 9월에 8박 숙박함

2/10 - 너무 별로예요

Stacey

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst property I've ever stayed in. Extremely unkept. Dirty, misleading, and a huge let down. Front desk service is virtual and useless. Wouldn't recommend to anyone.
2023년 9월에 5박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 14일
Hi Stacey,We are truly sorry to hear that your stay at Kasa Ocean City Beach was the worst you've ever experienced. We understand how important cleanliness and accuracy are to our guests, and we sincerely apologize for falling short of your expectations. Your feedback is extremely valuable to us, and we have shared it with our management team so that we can make the necessary improvements to our property and services. Thank you for bringing these issues to our attention.Sincerely,Team Kasa

4/10 - 별로예요

Stephanie

2023년 9월에 2박 숙박함

8/10 - 좋아요

James

출장 여행
The view was great but the bathroom needs an upgrade. Towels where dirty and old looking.
2023년 9월에 1박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 12일
Hi James,We apologize for any inconvenience you experienced with the bathroom and towels during your stay. Your feedback has been passed on to the management team to ensure better service in the future. We will address the bathroom issue and improve the condition of our towels. Thank you for bringing this to our attention.Sincerely,Team Kasa

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit was large and clean, Kasa responded quickly. They need to install screen doors on the balcony.
2023년 9월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 12일
Hi Anna,Thank you for your kind words about the large and clean unit and our team's quick response. We appreciate your feedback regarding installing the screen doors on the balcony of your unit, and we'll have our team take care of it. We look forward to welcoming you back soon!Best regards,Team Kasa

10/10 - 훌륭해요

Daria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you looking to relax this is the right place . My parents really like it . The rooms was clean and nice. Beautiful ocean view from the balcony😍. One minute walking to the beach! Check in was very easy and they accommodated our early check in request. Parking was very easy and close to the building. Very close to restaurants, grocery and convenience stores. Highly recommend Kasa Marigot to traveler looking for a great place to vacation.♡
2023년 9월에 2박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 12일
Hi Daria,We're delighted you and your parents enjoyed a relaxing stay at Kasa Ocean City Beach. We take pride in providing clean, comfortable rooms with beautiful ocean views. It's great that the check-in process was easy and that your early check-in request was accommodated. We're also glad you found parking convenient and enjoyed the proximity to restaurants, grocery, and convenience stores. Thank you for recommending us, and we look forward to welcoming you back soon!Best regards,Team Kasa

10/10 - 훌륭해요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing Getaway
Excellent location. Beautiful view from the balcony. Easy parking. Love the big window in the bedroom with a beautiful view of the beach. My sixth time staying here.
2023년 9월에 2박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 8일
Hi Sherri,Thank you for your positive review! We are delighted to hear that you had a relaxing getaway at Kasa Ocean City Beach. We truly appreciate your loyalty as a repeat guest and it brings us great joy to know that this was your sixth stay with us. The beautiful view from the balcony and the big window in the bedroom are indeed some of the highlights of our property. We strive to provide our guests with an excellent location, easy parking, and breathtaking beach views. We can't wait to welcome you back!Best regards,Team Kasa

10/10 - 훌륭해요

VICTOR 님, MORRISVILLE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Best ocean view. Close to Ashore.
2023년 9월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 6일
Hi VICTOR,We're glad you enjoyed the ocean view and found our location close to the shore. Our team strives to provide the best experience possible, and we're grateful to hear that we met your expectations. We look forward to welcoming you back on your future travels to Ocean City!Best regards,Team Kasa

4/10 - 별로예요

Alisa

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Saggy bed. Bathroom bars broken. No doors on closets. Unit not in good condition.
2023년 9월에 3박 숙박함
답변 제공: Kasa Ocean City Beach 님, 2023년 9월 6일
Hi Alisa,We apologize for the issues you experienced with the bed, bathroom bars, and closets in your unit. Your feedback is important to us, and we have already shared it with our management team. Rest assured, we will promptly address these maintenance concerns to improve the experience for future guests. Thank you for bringing this to our attention.Sincerely,Team Kasa

2/10 - 너무 별로예요

Kristin

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Hazel 님, Richmond

가족 여행
좋아요: 직원 및 서비스
Black out curtain not good. Doors and mirrors had to be cleaned. Living furnite need to be up dated.
2023년 8월에 4박 숙박함
답변 제공: Team Kasa 님, 2023년 8월 25일
Hello Hazel,Thank you for bringing this to our attention. We apologize if the condition of the furnishings in your room negatively impacted your experience. Your comments have been shared with our team to ensure these issues are addressed. We appreciate your feedback and hope to welcome you back with an improved experience.Sincerely,Team Kasa

6/10 - 괜찮아요

Jiaying

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
place wasn’t to clean,lots of stains on bedsheets,bathroom wasn’t to clean either. very nice view tho.
2023년 8월에 1박 숙박함
답변 제공: Team Kasa 님, 2023년 8월 24일
Hello Jiaying,We sincerely apologize for the cleanliness issues you encountered during your stay. We understand how frustrating it can be to find stains on bedsheets and an unclean bathroom. Your feedback has been shared with our housekeeping team to ensure immediate improvement. Despite this, we are glad to hear that you enjoyed the beautiful view. If there is anything else we can assist you with, please do not hesitate to let us know. We truly value your feedback and strive to provide a clean and comfortable environment for all our guests.Sincerely,Team Kasa

10/10 - 훌륭해요

Zee

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything convenience, nice and clean except the beds isn’t comfortable
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Team Kasa 님, 2023년 7월 7일
Based on your rating, we realize we have failed to meet your expectations. We sincerely apologize if you had an unpleasant experience at our property, and we hope you can allow us to assist you with your concerns. You can share your feedback by contacting our Guest Experience Team at your convenience. We're here to help.

6/10 - 괜찮아요

Michael

가족 여행
별로예요: 청결 상태
Love the view of the ocean. Sheets had hair in them in all the beds, bathrooms and main floors were not clean at all and one of the sliding doors does not seal properly so the living room area was very loud because of a storm to the point where you couldn't really relax in the living room area.
2023년 6월에 3박 숙박함
답변 제공: Team Kasa 님, 2023년 7월 7일
Hi Michael,We're sorry to hear about your experience with the condition of your unit. Thank you for bringing this to our attention. It is never our intention for our guests to feel uncomfortable in any way, and we wish we had known about this issue while you were staying with us so we could have addressed it immediately. We hope that you will give us another chance to serve you better on your next visit so that we can regain your trust.

10/10 - 훌륭해요

Kendall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 6월에 3박 숙박함

8/10 - 좋아요

Jerome

좋아요: 직원 및 서비스
2023년 6월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired unit, good location
It's a nice, but tired unit in a great location. The unit was "clean" but could have been better. There was hair in one of the bathtubs, the mirrors were streaky and the windows very dirty complete with fingerprints left by children. There was also sand in the unit before we even went to the beach. The paint in several spots had been touched up, but sadly not in the same color as the original. I couldn't find a broom and dustpan until literally checking out (found it in the laundry room under the air handler). The door to the master bedroom was damaged as was the entry door. Also, the windows in the second bedroom leaked and produced a whistling sound. Washer and dryer worked well but the icemaker in the freezer had been removed. The keurig coffeemaker was a nice feature and the selection of coffees and teas was nice. Laundry detergent and dishwasher detergent provided was more than adequate. Beds were comfortable but the living room had only a small sofa and one chair (the unit sleeps 8). Still, the price was a good value and location was convenient and at the end of the day... even if it rained (which it didn't :-))... we were still at the beach!
2023년 5월에 3박 숙박함

8/10 - 좋아요

melvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property and is just as it is pictured! I would definitely recommend it and return for a longer stay. It can use some cosmetic updates, but for the conveniences and no nonsense processing it’s not bad at all. The Restaurant that was supposed to be at the hotel next door is under construction. You may want to update the site to remove this. There are many other restaurants within walking distance!
2023년 5월에 2박 숙박함

8/10 - 좋아요

KOJI

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
one light bulb was missing in the bedroom
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome location and space
4th time staying at thia property. Twice under the old owners and now twice under the new owners and nothing but improvements have been made. Looking forward to using the amenities at the hotel renovating which is an added perk!
2023년 4월에 3박 숙박함

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall very nice. Master bed needs replaced. Discovered a leak between the tank and bowl. Could use a Lilly’s updating in master suite.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Mona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was amazing
2023년 4월에 3박 숙박함

8/10 - 좋아요

Viola

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Interesting property, great view of the beach, recently flipped with New flooring. They have a fully stocked kitchen (plates,cups, utensils, coffee, etc). Had an issue with the large window near the bed, that wouldn’t really lock and could be jiggled open, window is off a corridor. Also, the balcony door doesn’t have a lock, but can put a stick to keep shut. You can only park in the spot for your condo, if traveling alone, don’t recommend. You do have to check in with a lot of added information that hotels don’t ask for, this should be put in the details ahead of time, keep in mind it’s not refundable. Overall, Couldn’t beat it for the price though. Had a quick elevator, right on the beach, and near a few great places to eat, very walkable.
2023년 4월에 2박 숙박함
답변 제공: Team Kasa 님, 2023년 7월 7일
Hi Amanda,We appreciate you taking the time to share the positive aspects of your experience and areas where we can improve to help elevate our customer experience. We hope our Guest Experience Team had the opportunity to address your concerns! Regarding the rate, Expedia offers options aside from non-refundable bookings if you prefer a flexible option for your travels. Thank you for your feedback; we hope to see you again!

10/10 - 훌륭해요

Takia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

shaneka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Racheal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Stephan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had stayed at the Marigot under the old owner many times. It was....... cleanish. Kind of. The space, price and view kept us coming back. But it was clear the old owner had no interest in putting money into the units. The new owners have made upgrades to the furniture and floor, with a fully stocked kitchen. Will definitely come back.

10/10 - 훌륭해요

Nona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the ocean vacation
It was very clean. The sheets for the sofa bed, the fitted sheet was to stretched out to be a fitted sheet. Pool area was very clean. The views were amazing.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely view , nice unit and easy check in / out
2023년 3월에 3박 숙박함

8/10 - 좋아요

Thomas

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 2월에 5박 숙박함

4/10 - 별로예요

CHINTAMANI 님, LAPLATA

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The view was beautiful. However when we got in the wifi did not work until the 2nd night which at that point did not need. There was dust everywhere. There was hair stuck on soap dispenser in the bathroom. The tub was cracked and worn down and had a bump on the bottom of the tub. Only If it was cleaner and the bathrooms were updated.
2023년 2월에 2박 숙박함
답변 제공: Team Kasa 님, 2023년 2월 28일
Dear Chintamani,Please accept our sincerest apologies for the issues you experienced during your stay at our Kasa property. Our team has taken the necessary steps to work on the actionable points you shared, particularly regarding cleanliness, quality of furnishings, and WiFi. We appreciate you allowing our Guest Experience Team to take care of your concerns. We hope you can give us another opportunity to serve you. Thank you again for your valuable feedback.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was beautiful
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Anne Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best place for family vacation !!!!!!!!!!!!

10/10 - 훌륭해요

Sascha

8/10 - 좋아요

Mechiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great stay! I would come back again.