외관

코트야드 바이 메리어트 레이턴 여행 후기

3 out of 5
코트야드 바이 메리어트 레이턴
1803 Woodland Park Dr, Layton, UT

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 566개 이용 후기 중 294개" "
평점 8 - 좋아요. 566개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 566개 이용 후기 중 57개" "
평점 4 - 별로예요. 566개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 566개 이용 후기 중 17개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Christina

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chad 님, Fayetteville

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Kathryn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They have a bistro that we went to for a nightcap. The bartender was very inexperienced and very slow. We were the only patrons and it took almost 30 minutes to get two drinks and 2 cookies.My companion ordered a whiskey shot with a water back and his drink arrived in one glass with the water and whiskey mixed together. My drink was also incorrect. The morning front desk clerk was not the typical Marriott employee. She never greeted us or acknowledged our presence in any way. The facility is gorgeous but the employees could use some better training.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for business or personal travel. It’s convenient near the freeway. The Staff were pleasant and helpful.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Yvonne

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this hotel was perfect for me, especially the staff who made you feel comfortable. The only thing that I dislike was the inclement weather but that’s a given fact because it’s Utah. Other than that we made it to our destinations and back to the warmth of my hotel room.
2024년 3월에 2박 숙박함
답변 제공: Alexis 님, 2024년 3월 11일
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 2월에 2박 숙박함
답변 제공: Lexi 님, 2024년 2월 11일
On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Cynthia

2024년 1월에 2박 숙박함

8/10 - 좋아요

Marcie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2024년 1월 15일
Marcie,Thank you for taking the time to let us know how your stay was. We strive for excellence and appreciate your feedback. Hope to see you again soon!

10/10 - 훌륭해요

Phillip

Bathroom has a lot of corrosion.
2024년 1월에 1박 숙박함
답변 제공: Alexis 님, 2024년 1월 14일
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff so we can know the areas we need to improve. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Bob

2024년 1월에 2박 숙박함
답변 제공: Alexis 님, 2024년 1월 13일
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area to stay in!!
2023년 12월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2024년 1월 8일
James,Thank you for letting us know you enjoyed your stay! We hope to see you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff pleasant, hot tub was miserable
Bed was comfortable and the room layout was nice. Staff were pleasant. The hot tub jets were not strong and the water was luke warm at best. The amount of chlorine was unhealthy, my sinuses and lungs were burning into the next morning so I would not recommend if you are looking for a good hot tub.
2023년 12월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2024년 1월 5일
We apologize we fell short of your expectations. Our pool and hot tub chemicals are tested daily and fall well within the proper range. Our GM has reached out to you to resolve your concerns. Thank you.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and updated room, great location.
2023년 12월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2024년 1월 4일
Ashley,Thank you for taking the time to let us know about your experience. We appreciate your feedback and hope to see you with us again soon!

6/10 - 괜찮아요

JASON

2023년 12월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 12월 19일
Jason,We appreciate your feedback and are curious to hear how we could do better next time for you. Any additional information helps us greatly.Thank you!

10/10 - 훌륭해요

Kimberly

2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 12월 13일
Kimberly,We appreciate you giving us your feedback and hope to see you again soon!Thank you!

6/10 - 괜찮아요

Michael-Anthony

출장 여행
It’s not the most clean hotel I seen.
2023년 11월에 3박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 27일
Michael-Anthony,We appreciate you taking the time to give us your feedback. We apologize we missed the mark and would like to speak to you personally. Please call us so we can hear more details about your stay. Thank you!

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Okay stay.
Okay stay. The outside of the building can be deceiving as it looks like a modern hotel but the rooms and the overall vibe is pretty dated.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 27일
Michael,We are sorry to hear we missed the mark on your expectations. Our goal is to exceed your expectations. We hope to see you again.

4/10 - 별로예요

Lynsey

별로예요: 청결 상태, 직원 및 서비스
Not impressed
Honestly the hotel itself is nice but our room was really gross. Pictures are included. I'm pretty sure that's mold on those walls. The staff was so so.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 20일
Lynsey, I apologize for the oversight of this room. This is not our standard of operation and I appreciate you bringing this to our attention. Thank you,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible breakfast
The room was great, but they didn't know that we had signed up for breakfast. The breakfast selections were terrible and for $35 worth I was only able to get 1 selection so I got a fruit bowl and milk. My husband ordered a breakfast burrito. His was very big and my small bowl of fruit was disappointing. They didn't have pancakes or waffles and 1 bowl of cereal would have been my selection. We won't go there again and we will tell everyone we know about it.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 13일
Thank you for sharing your feedback with us. Our made to order breakfast in the Bistro is a bit different than other brands, and we appreciate your comments on portion size and will share with our staff. We hope to see you again.

8/10 - 좋아요

edmund

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 13일
Thank you for taking the time to complete the survey about your stay. We count on the feedback that you provide. Hope to see you again!

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
The stay was amazing the guy at the front desk was very nice and helpful
2023년 11월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 9일
We appreciate the great comments and are happy to see you enjoyed your stay! We hope to see you again soon!

8/10 - 좋아요

Joseph

2023년 11월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 9일
Thank you so much for taking the time to share your experience with us. We hope to see you again soon!

10/10 - 훌륭해요

Daniel 님, Tetonia

가족 여행
좋아요: 편의 시설/서비스
Room was very clean and comfortable. Staff was very helpful
2023년 11월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 11월 9일
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay and hope to see you again soon!

4/10 - 별로예요

William

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Never stay again
Did not clean room on 2nd day, no continental breakfast or even coffee in lobby. Had Starbucks in lobby, not so good for those who don’t drink coffee plus ridiculously priced. Machine to preboard flight broken, front desk had no idea how to help. No ice machine on floor(2nd). No pen or writing pad in room
2023년 10월에 3박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 10월 16일
William,I apologize we missed the mark for your stay. We appreciate your feedback.

6/10 - 괜찮아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place. I just didn’t care for the room they gave me. Tv and sound didn’t match. And was a connecting room which I don’t like and also a handicapped accessible room which I’m glad they offer but prefer a regular shower etc. minor things. Place was clean and decent staff nice
2023년 10월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 10월 10일
Tim,Thank you for your helpful feedback. We apologize for the TV sound not matching. I know how frustrating that can be. We will get that fixed asap. Hope to see you again soon!

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The folks that run the restaurant inside the Courtyard were super friendly and accommodating
2023년 9월에 4박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 10월 5일
Thank you Jennifer for taking the time to share your experience. We think they're pretty great too! Hope to see you again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We paid more for this hotel thinking it would be nicer, but it was old, smelled bad and generally weird. The set up, the decor, the lighting was all strange and the pool smelled so strong in the lobby that at times we would gag when entering. The people were friendly and it was mostly clean, but not a comfortable environment at all.
2023년 9월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 10월 30일
Thank you for taking the time to give us your honest feedback. We will take it into consideration as we are always looking for ways to improve. I'm glad your experience with our staff was friendly and our hotel met your standards with cleanliness. Happy Travels!

8/10 - 좋아요

Darin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and comfortable. The beds were great. It is a little older property that has been upgraded, but it was exemplary and very welcoming. I would definitely stay there again.
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 9월 15일
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 - 훌륭해요

dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had zero issues with this stay and would stay there again.
2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 9월 6일
Thank you so much for taking the time to give us your feedback! We are happy you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Lorette 님, Roosevelt

2023년 9월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 9월 22일
Thank you for taking the time to let us know you enjoyed your stay with us. We hope to see you back again soon!

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was good. My only comment is that it is getting a little old and the room needed to be upgraded and remodeled.
2023년 8월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 22일
Thank you for taking the time to respond. We always welcome your honest feedback and also look forward to our remodel.

2/10 - 너무 별로예요

Roberto 님, Sugar Land

출장 여행
Totally outdated and showing signs of age and neglect. The app would not work for e-key nor for checkout. Staff is not friendly and poorly trained. One of my worse Courtyard experiences yet.
2023년 8월에 3박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 22일
Thank you for taking the time to let us know your stay was not our typical quality. Our intention is to ensure a clean, comfortable, and welcoming stay for our guests. I apologize we fell short this time.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 16일
Thank you John for taking the time to let us know how much you enjoyed your stay! We hope to see you again soon.

6/10 - 괜찮아요

Rachel

좋아요: 청결 상태, 직원 및 서비스
I did email the other day we had an issue with our TV not working glitching out so because we don’t have rewards or anything they said they might come and skate and refund us a little bit. I gave him my information. I’ve emailed you guys I’m just supposed to wait to hear from you guys. It was just a bummer we couldn’t watch TV or movie at all.
2023년 8월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 9월 15일
Thank you for your feedback and we apologize that our TV wasn't working for you. It's not our typical service level.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice! Room was exceptional, staff was friendly and very accommodating! Really great experience!
2023년 8월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 11일
Brian, Thank you for sharing your feedback. We are thrilled you enjoyed your stay and hope to see you again in the future.

4/10 - 별로예요

Jason

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn’t stay here due to quality of room but it is located close to everything
2023년 7월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for your feedback. Sorry we missed the mark with your room. Our goal is to ensure a clean and comfortable stay for all guests.

4/10 - 별로예요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They charged me for incidentals when there were no incidental purchases. Breakfast was not included with the room.
2023년 7월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for your feedback. At Courtyard, breakfast is cooked fresh to order and is not typically included in the rate. We do offer some breakfast included packages. Thank you,

8/10 - 좋아요

Jim 님, Kingman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for your response. We are glad you enjoyed your stay with the Courtyard by Marriott Layton!

10/10 - 훌륭해요

Charles

가족 여행
Na
2023년 7월에 5박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for taking the time to respond to our survey. We are happy you enjoyed your stay and hope to see you back again soon!

4/10 - 별로예요

Amber

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The A/C in the room was horrid! It didn't work! We left it on 60 all day came back and our room was 90*! The pool was cold but the hot tub was hot! Yet the pool room has NO ventilation and it's miserably hot in there! Staff was fantastic and kind!
2023년 7월에 2박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for taking the time to give us your feedback. I apologize the AC wasn't working. Aside from that, we are glad our staff was great for you.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and Friendly would like Free Coffee
2023년 7월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us.

4/10 - 별로예요

Oscar

가족 여행
별로예요: 객실의 편안함
Guest above us did not let us sleep, running through out the room, slamming sliding patio door, all these happened around 2 am in the morning, maybe management could it refund my money.
2023년 7월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 11일
Oscar,I apologize for the experience you had with our hotel. Our intent is to have every guest have a clean, comfortable and good night sleep and we apologize we missed the mark.

10/10 - 훌륭해요

Alex

2023년 7월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you so kindly for your response! We are happy you enjoyed your stay with us and hope to see you again soon.

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and convinient
2023년 6월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for your response. We are happy to see that you enjoyed your stay with the Courtyard by Marriott Layton.

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and renovated public areas. Room clean and nice but bathroom a bit tired.
2023년 6월에 4박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for giving us your feedback. I'm glad to see that your room was clean and nice for your stay. We know how important that is!

10/10 - 훌륭해요

Curtis

2023년 6월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
We are happy you enjoyed your stay! Thank you,

10/10 - 훌륭해요

Erik

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had no issues when I requested all 3 rooms next to each other. It was a last minute thing but they were able to do it
2023년 6월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Happy to help!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Pleasant staff.
2023년 6월에 1박 숙박함
답변 제공: Courtyard Marriott Layton 님, 2023년 8월 7일
Thank you for your response! We are happy you enjoyed your stay and hope to see you again soon!