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홈2 스위트 바이 힐튼 솔트 레이크 시티/레이턴, UT 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 솔트 레이크 시티/레이턴, UT
803 W Heritage Park Blvd, Layton, UT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 615개 이용 후기 중 330개" "
평점 8 - 좋아요. 615개 이용 후기 중 159개" "
평점 6 - 괜찮아요. 615개 이용 후기 중 52개" "
평점 4 - 별로예요. 615개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 615개 이용 후기 중 28개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

junghwan 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 휴식
홈2는 그간 다녀본 결과 워낙 개런티 되어있는 곳이라 대부분 모든 점이 좋았으나 안 좋은 점이 있다면 전투기가 자주 날아다녀서 외부는 매우 시끄럽고 수영장이 너무 덥고 매우 좁습니다. 청소는 지구를 위해 매일 해주진 않으며 룸에서는 인터넷이 거의 연결이 안 되네요

10/10 - 훌륭해요

SANGJO 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 친절한 호텔
차로 근처 편의 시설을 이용하기에 좋은 위치에 있었으며 시설 또한 주위의 다른 오래된 호텔 보다 새거같은 느낌에 청결도 또한 만족했습니다. 직원 또한 친절하게 응대하였습니다.

10/10 - 훌륭해요

Savanah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The kids had a great time in the pool and really enjoyed breakfast! The woman running it was so sweet and even add secret chocolate chips to my daughters waffle ( she asked me first if it was ok) that made my daughters morning!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 4월 2일
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back!

10/10 - 훌륭해요

Seana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my staff. Staff were very helpful
2024년 3월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 4월 1일
Thank you Seana for your recent stay with us at the Home 2 Suites Layton. We are lucky to have a great staff at our hotel. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Cam

2024년 3월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 4월 1일
Thank you for your review Cam and we're happy to hear you enjoyed your recent stay. We look forward to having you back in the future!

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a great area, the staff was friendly
2024년 3월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 3월 14일
Thank you Keith for your recent stay with us! We're glad to hear it was a 5 out of 5. We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here to get out of a crazy blizzard, it quickly became my family’s favorite hotel we stayed in there entire week! Would stay again! Great helpful staff, great breakfast and comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Hannah 님, 2024년 3월 8일
Dear Lauren, I just wanted to say thank you so much for the feedback. We are so happy to hear that you and your family enjoyed your stay with us. We would definitely love to have you all back real soon. Thank you:)

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool wasn’t working. That’s the reason we took a trip to slc for my sons bday, he wanted to go swimming 😔 loud neighbors all night.
2024년 2월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 2월 19일
Thank you for your recent stay with us Ashley. I apologize regarding the pool closure. We had a couple of delays that pushed back our opening date. We would love to know if there's anything we can do to make this right for you.

10/10 - 훌륭해요

Heidi 님, Blackfoot

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay! The staff was amazing, one of the managers, Hannah, went above and beyond, she even came up to our room to try and help me figure out the tv for my son with his switch. Then sent a text later asking if everything was going well and if there was anything else she could do (she deserves a raise!) Breakfast was great, lots of options, even full on sausage and cheese breakfast sandwiches. Their pool was under renovation but we were able to go across the street to their sister hotel and swim there. If you’re in the Layton, Utah area I definitely recommend staying here. They even let us check out a little later because I had woke up with a migraine and it was taking all I had to get up and going.
2024년 2월에 2박 숙박함
답변 제공: Hannah 님, 2024년 2월 12일
Dear Heidi, I just wanted to say thank you so much for your feedback! It was such a pleasure to have you stay here with us. We are so glad to hear that you enjoyed your stay! I hope that you and your kids enjoyed a nice weekend away, and we hope to see you again really soon!

8/10 - 좋아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It worked out perfect for our short stay. Very clean accomodations.
2024년 1월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 1월 29일
Thank you for your recent stay with us Melanie. We're happy to hear it worked for your short stay. We look forward to welcoming you back at the Home 2 Suites Layton!

10/10 - 훌륭해요

Jeanine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2024년 1월 11일
Thank you for your recent stay at the Home 2 Suites Layton Jeanine! We're glad to hear it was a 10 out of 10 and we look forward to welcoming you back again!

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hannah 님, 2023년 12월 27일
Dear Bryan, thank you so much for your feedback. We appreciate you staying with us, and we hope to see you again soon.

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 12월 13일
Thank you for your recent stay at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay! We look forward to welcoming you back.

6/10 - 괜찮아요

Olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was pretty average except for the mattresses on the beds. I probably would have gotten better sleep on the floor. For an extended stay hotel it's hard to imagine anyone sleeping more than a few nights on those uncomfortable mattresses and not developing back problems
2023년 11월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 11월 29일
Thank you Olivia for your recent stay with us. I'm sorry to hear that the mattress was not comfortable during your stay with us. We hope you consider staying with us again in the future.

10/10 - 훌륭해요

Randall

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel brand- always clean, roomy, friendly staff. Have stayed several times and it is always a great experience.
2023년 11월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 11월 29일
Thank you Randall for your review. We're glad to hear that you enjoyed your recent stay with us. We look forward to having you stay with us again!

10/10 - 훌륭해요

Jessica

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff actually responded to my questions and did so quickly before our stay. Then during our stay they were just as responsive to our concerns. The only problems were the smell when we arrived because someone on our floor had cooked something smelly (to be expected at places with kitchens in them) which went away by the time we came back, and our bathroom door didn’t have a lock. One of the microwaves in the room didn’t work but there was a microwave oven so it was fine 😊 loved the room layout. Also after voicing concerns about these things the staff responded quickly saying they would look into it. Love the curtain between the beds and there was so much counter and drawer space!
2023년 10월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 10월 23일
Thank you for your recent stay with us at the Home 2 Suites Layton. We're so glad to hear you enjoyed your stay. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Sarah

2023년 10월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 10월 17일
Thank you for your recent stay at the Home 2 Suites Layton. I'm sorry to hear your stay wasn't a 5 and would love to hear how we can make it better.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very impressed by this hotel. Rooms were wonderful and reasonably in price. Would definitely stay there again.
2023년 9월에 1박 숙박함
답변 제공: Hannah 님, 2023년 10월 2일
Dear Linda, Thank you so much for your feedback, and we are so glad to hear that you had a great stay with us. We cannot wait to welcome you back soon.

8/10 - 좋아요

Josie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was having a hard time with the tv - luckily Hanah and Pamela were able to remedy the problems. Thank you again for your responsive, helpful and kind manner
2023년 9월에 2박 숙박함
답변 제공: Hannah 님, 2023년 9월 28일
Dear Josie,Thank you so much for your feedback. We really appreciate it. Again, we are very sorry that you were experiencing troubles with the tv. We hope to see you again soon.

10/10 - 훌륭해요

KEVIN

2023년 9월에 5박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 10월 27일
Thank you for your recent stay with us Kevin. We're so glad to hear it was a 5 out of 5! We look forward to having you stay with us again!

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 9월 19일
Thank you for your recent stay with us Alexander. We're glad to hear you enjoyed your stay. We would love to hear how we can make the next stay even better!

6/10 - 괜찮아요

Allan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The property was well kept with nice size rooms and a hard bed if you like that sort of thing but the breakfast left much to be desired and the staff seemed to often be invisible. There was no one at the front desk anytime I went to ask a question, including for check in. Most of breakfast time there were no staff members visible and the dairy fridge was often not stocked and available only on request or out of stock all together.
2023년 9월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 9월 7일
Thank you Allan for your recent stay at our hotel. We will follow up with our breakfast and front desk teams to ensure staff are visible and items are stocked.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly. Room was neat
2023년 9월에 1박 숙박함
답변 제공: Hannah 님, 2023년 9월 5일
Dear Jane, we are pleased to hear that you had a great stay with us. We appreciate your feedback and your business with us. We hope to see you again soon.

4/10 - 별로예요

Robert 님, Westminster

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I was disappointed in our stay as a Hilton Honors member. Our televisions did not work in our two room suite when we arrived. The evening front desk attendant was able to assist in fixing one tv on our first night but the bedroom tv was stuck on one channel. The floors in our suite were filthy. Our feet left a very visible brown footprint in the shower. I took a picture of it for the attendant to see and she immediately attempted to have housekeeping clean our room again. The breakfast was unsatisfactory and much of it was picked over with an hour left. The attendant wasn’t refilling the items that were low or out as we had to ask for multiple items such as milk and bowls to put cereal in. The two front desk attendants we spoke with did their best to make our stay more enjoyable but their hands were tied. This property doesn’t employ a maintenance staff on the weekends so they were unable to fix our bedroom tv completely. The concern exhibited by the two desk clerks is the only reason I am giving two stars. Otherwise, our experience here was worth no more than one star.
2023년 9월에 2박 숙박함
답변 제공: Hannah 님, 2023년 9월 5일
Dear Robert, we greatly appreciate your feedback that you have given us. We are very sorry to hear that you did not have a great experience with us, and we will use this feedback to improve each of our departments, and to ensure that we are providing the best possible stay for our guests. We really appreciate your business with us, and we really hope to see you again in the future.

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 10월 27일
Thank you for your recent stay David. We're excited to hear you enjoyed your stay. We look forward to having you stay with us again at the Home 2 Suites Layton!

10/10 - 훌륭해요

Jerry

2023년 8월에 1박 숙박함
답변 제공: Hannah 님, 2023년 9월 28일
Dear Jerry, we are so glad to hear that you had a great stay with us. We hope to see you again sometime soon.

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Hannah 님, 2023년 8월 15일
We appreciate your feedback Ralph, and we are so pleased to hear that you had a great stay with us. We appreciate your business, and we hope to see you again really soon.

2/10 - 너무 별로예요

Chuck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
#1. When we booked the hotel nowhere did it say that the swimming pool was closed. #2. The bed is hard as a rock. Not comfortable! 3. The shower in our room was extremely small. 4. The toilet was very hard to flush. You had to hold the button on top of the tank for a long time for it to completely empty. 5. I thought I was going to a 5 star hotel and I would rate it a low 2.
2023년 8월에 1박 숙박함
답변 제공: Hannah 님, 2023년 8월 14일
Dear Chuck, we sincerely appreciate your feedback that you have given us. We are truly sorry that you did not have a good experience at our hotel. It is posted on all websites that our pool is closed at this time. I apologize that you were not made aware of this. We will have maintenance take a look at the toilet that was in your room. We at Home2 appreciate your business, and we do hope that you come and stay with us in the future.

10/10 - 훌륭해요

Glade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 8월 7일
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back.

6/10 - 괜찮아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good, breakfast nice. The surprise $75 charge not right.
답변 제공: Hannah 님, 2023년 8월 11일
Hello Carolyn, we are so happy to hear that you enjoyed your stay with us, and that the breakfast was nice for you. I just wanted to let you know that the 75 charge was your pet fee. I apologize that it came as a surprise to you. We hope to see you again in the future.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 8월 1일
Thank you Ashley for your recent stay with us. We would love to hear how we can make it a 5 next time! We look forward to you staying with is again!

10/10 - 훌륭해요

Yun-Hee 님, Palm Desert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 8월 1일
Thank you for your recent stay with us. We're happy to hear you enjoyed your stay. We look forward to welcoming you back!

8/10 - 좋아요

Makay

2023년 7월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 8월 7일
Thank you Makay for your recent stay with us. We would love to hear how we can make the next stay a 5!

10/10 - 훌륭해요

Harold

2023년 7월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 12일
Thank you Harold for your recent stay with us. We're happy to hear it was excellent! We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 10일
Thank you Jennifer for your recent stay with us. We're so glad to hear it was a 10! We look forward to having you stay with us again at the Home 2 Suites Layton.

10/10 - 훌륭해요

Robert

단체 여행
Na
2023년 7월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 10일
Thank you Robert for your recent stay with us at the Home 2 suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jessica

2023년 6월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 24일
Thank you Jessica for your recent stay with us. We're so glad to hear your stay was a 5! We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 27일
Thank you Benjamin for your recent stay with us. We're glad you enjoyed your stay with us at the Home 2 Layton. We look forward to welcoming you back in the future.

8/10 - 좋아요

David 님, Kingman

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 26일
Thank you for your recent stay with us at the Home 2. We would love to hear how we can make your next stay a 5.

10/10 - 훌륭해요

Aimee

2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 26일
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back!

10/10 - 훌륭해요

David

2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 10일
Thank you for your review David. We're happy that your stay was a 5. We look forward to your next stay with us at the Home 2 Suites Layton.

10/10 - 훌륭해요

Georgia

2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 20일
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and are looking forward to having you back again!

8/10 - 좋아요

Lydia

2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 15일
Thank you for your recent stay at the Home 2 Suites Layton. We would love to hear how we can make your next stay a 10! We look forward to having you stay with us again.

10/10 - 훌륭해요

Dan

2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 7월 6일
Thank you Dan for your recent stay with us at the Home 2 Suites Layton. We're glad your stay was a 5 and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 6일
Thank you for your recent stay at the Home 2 Suites Layton! We're glad to hear you enjoyed your stay with us and look forward to having you back in the future!

10/10 - 훌륭해요

Suzanne

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the 2nd time we’ve stayed at this property. It is very quiet and convenient for our needs. Staff is very friendly and helpful. And our dogs like it too!
2023년 5월에 3박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 1일
Thank you for your recent stay with us at the Home 2 Suites Layton! We're so glad everything goes well and we always love having pets visit as well! We look forward to your 3rd visit!

10/10 - 훌륭해요

Angel

2023년 5월에 1박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 1일
Thank you for your recent stay at the Home 2 Suites Layton! We're so glad you enjoyed your stay and look forward to having you back again!

8/10 - 좋아요

Chris

2023년 5월에 6박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 20일
Thank you for your recent stay with us here at the Home 2 Suites Layton. We would love to hear how we can make your next stay a 5. We look forward to welcoming you back again.

8/10 - 좋아요

Luis

2023년 5월에 2박 숙박함
답변 제공: Katie - Director of Sales 님, 2023년 6월 6일
Thank you for your recent stay with us at the Home 2 Suites Layton. We would love to hear how we can make your next stay a 5.