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앵커 인 & 코티지 웰스-오건큇 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 416개" "
평점 8 - 좋아요. 1000개 이용 후기 중 395개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 107개" "
평점 4 - 별로예요. 1000개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Martine

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Weekend!
Our stay was very comfortable, clean room, friendly service and centrally located. We will stay there again!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near but not in town so less busy and less expensive.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Louise

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had multiple yellow jackets in it. My friend that I was traveling with got stung. I am highly allergic. I was not happy that they were no recommendations made by the hotel to accommodate us to another room. Then our toilet broke twice and the night manager, Sandir apparently did not value the opinion of a woman, and spoke very aggressively towards us, and told us if we didn’t like it, we could leave. I would never recommend this hotel to anybody.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Louise,Thank you for sharing your feedback regarding your recent visit. It was disappointing to read that your stay was anything less than exceptional. Our apology for the maintenance issue in your bathroom and also for the insects you reported in your room. While we have regular pest control on the property, we will notify our service provider so they can address this. Additionally, we are sorry for the service you received from our staff upon stating your concerns; we take such matters seriously and this will be addressed appropriately. We hope you will give us another opportunity to restore your confidence in the future.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Stephen

I had to leave one nite early and they did not charge me. Thank you
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Stephen,Thank you for taking a moment to share this excellent review. It was a pleasure to host you and we hope you will return soon for another enjoyable stay at the Anchor Inn and Cottages Wells-Ogunquit.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Guest,Thank you for the generous rating of Anchor Inn and Cottages Wells-Ogunquit. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was a quick stop, late check in was accommodated.
2023년 10월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2023년 10월 21일
Thanks for staying with us we are delight that you had fun . Looking forward to your next visit with us.

10/10 - 훌륭해요

Rich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff went above and beyond in assisting with a difficult booking issue. Shandar was able to clear up a reservation with Agoda that had left me helpless due to their unresponsive customer service. Many thanks!
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Rich,Thank you for the fantastic review of the Anchor Inn and Cottages Wells-Ogunquit. We are thrilled that our kind and helpful staff impressed you. Your special mention of Shandar is appreciated. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your preferred hotel every time you visit Ogunquit.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Pravin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a good place if you are passing through. Very comfortable and reachable. The staff is very friendly and there is usually decent crowd staying there. The room was clean and well maintained. The only issue we had was a mosquito or two getting in the bathroom. Not sure from where. Otherwise no complaints.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Pravin,Thank you for taking a moment to share this excellent review. Your comments about our convenient location and friendly staff are greatly appreciated. Also, thank you for highlighting our clean and well-maintained room. It was a pleasure to host you and we hope you will return soon for another enjoyable stay at the Anchor Inn and Cottages Wells-Ogunquit.Sincerely,Raghu Madhaiyan,General Manager

4/10 - 별로예요

Greg

가족 여행
별로예요: 청결 상태
Room could’ve used a deep cleaning. Floor was filthy.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Greg,Thank you for reviewing your recent stay with us. We are sorry for the concerns with your room. Our housekeeping team works hard to keep our rooms clean and fresh, so we apologize for your experience. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Shannon 님, Westbrook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Shannon,Thank you for the five-star rating! We are delighted to know you liked our clean property and our friendly staff. It was a pleasure to have you as our guest and we hope to welcome you back to Anchor Inn and Cottages Wells-Ogunquit again soon.Sincerely,Raghu Madhaiyan, General Manager

10/10 - 훌륭해요

Kadir

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Kadir,Thank you for the perfect rating! We are delighted you had a great time at Anchor Inn and Cottages Wells-Ogunquit. We look forward to making your next stay a great one once again. Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태
Typical motel style stay. Quiet location away from the road but noisy neighbours and a car alarm that no one came to deal with. Comfortable & clean room
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Janet,Thank you for being our guest at the Anchor Inn and Cottages Wells-Ogunquit. We are pleased you had an overall good stay. However, we regret that some aspects kept it from being perfect. We appreciate your feedback and look forward to your next visit.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, comfy bed, and exceptionally friendly
The room was clean, bed comfortable, but it is their personnel that sets Anchor Inn & Cottages apart from other motels. The man who checked me in, and the woman who checked me out in the morning were so friendly, it made me feel that they really do appreciate their guests.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Frank,Thank you for taking a moment for this excellent review regarding your time at Anchor Inn and Cottages Wells-Ogunquit. We are delighted to hear about your smooth check-in and check-out. Our front desk team works very hard to provide a welcoming experience for all our guests, so we appreciate your recognition of their efforts. We will definitely share your kind remarks with the team. Also, we are glad you liked your room and bed. We look forward to your next visit.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Cheryl

2023년 10월에 2박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable convenient option with a warm staff
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Mark,Thank you very much for taking the time to leave a positive review. We are delighted to know you enjoyed your stay and you liked our welcoming staff. We also appreciate you mentioning what an excellent value we offer to our guests. Thank you once again for choosing to stay at Anchor Inn and Cottages Wells-Ogunquit and we hope to have you as our guest again soon.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice motel in convenient location! Close to the beach! Staff was friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Dear Thomas,Thank you for taking a moment to share this excellent review. Your comments about our kind staff and our ideal location are greatly appreciated. It was a pleasure to host you and we hope you will return soon for another enjoyable stay at the Anchor Inn and Cottages Wells-Ogunquit.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean facility with a friendly staff. The property seemed well taken care of. The only complaint we have is that the heater/air conditioner was quite noisy in the room we were in. Otherwise, a very nice stay!
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 12일
Dear Debra,Thank you for letting us know how much you enjoyed your time at the Anchor Inn and Cottages Wells-Ogunquit. We appreciate you mentioning our clean property and our friendly staff. We are sorry to hear about the air conditioner in your room. Your feedback is invaluable as it helps us to focus on the areas that need more attention. We would love to welcome you back for another great experience.Sincerely,Raghu Madhaiyan,General Manager

6/10 - 괜찮아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 12일
Dear Carol,Thank you for your rating of our hotel. We are pleased to know your overall stay was satisfactory. It will be our pleasure to host you again when you are back in the area.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Dear Dawn,Thank you for the generous rating of Anchor Inn and Cottages Wells-Ogunquit. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Merci.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Marie,It is wonderful to know you had an enjoyable stay at Anchor Inn and Cottages Wells-Ogunquit. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Raghu Madhaiyan,General Manager

2/10 - 너무 별로예요

Lisa

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
The front desk person was wonderful but the place is in dire need of help. The beds are horrible and the cottages need updating badly.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Dear Lisa,Thank you for evaluating your stay with us. We want all our guests to have an outstanding experience at our hotel; therefore, we apologize for not meeting your expectations. We appreciate you letting us know about the bed and your observations. On a positive note, we are happy to hear our you found our front desk staff efficient. Thank you for staying with us, and we hope to make your next visit a perfect one.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Colette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looking for a clean place to sleep. We knew that was all we would do this weekend. Didnt need to spend a ton of money for amenities we wouldnt have time ti use. This was inexpensive and clean.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Colette,Thank you very much for taking the time to leave a positive review. We are delighted to know you enjoyed our clean room and had a peaceful sleep. We also appreciate you mentioning what an excellent value we offer to our guests. Thank you once again for choosing to stay at Anchor Inn and Cottages Wells-Ogunquit and we hope to have you as our guest again soon.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Dear Karen,On behalf of our team at Anchor Inn and Cottages Wells-Ogunquit, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely,Raghu Madhaiyan,General Manager

4/10 - 별로예요

Louis

연인과의 여행
별로예요: 편의 시설/서비스
water pressure
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Dear Louis,We are disappointed to see your rating and apologize that you did not enjoy your stay with us. Thank you for letting us know about the water pressure issue; we apologize for the inconvenience. We hope you will visit us again.Sincerely,Raghu Madhaiyan,General Manager

2/10 - 너무 별로예요

Erin 님, Dallas

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled so terrible from the cleaning products when we first got there and when the smell wore off, the smells of urine in the carpet was so overwhelming that we couldn’t stand to be in the room. Had to wash the smell out of our hair and clothes.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Dear Erin,Thank you for sharing about your recent stay with us. We are sorry to hear about your experience and apologize for the inconvenience. We have immediately shared your feedback with our housekeeping team for a quick check. Your feedback is valuable as part of our continual effort to improve the experience we extend to our guests. We hope you will consider staying with us again in the future.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Heidi

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Alexandra

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at this hotel was a nightmare from start to finish. I had originally booked a four-night stay, but I couldn't bear to stay more than a few hours. The moment we arrived, it was clear that this place was a health hazard. The bathroom was infested with black mold, a serious health concern. The kitchen was even worse, with a shocking amount of what appeared to be cockroach poop everywhere. The sight of it was revolting and utterly unacceptable. To make matters worse, there were exposed wires and electrical outlets without covers throughout the room, creating a serious safety hazard. It's a disaster waiting to happen, especially for families with children. The bed sheets were covered with pet hair, which is not only unhygienic but also a violation of basic cleanliness standards. I couldn't imagine sleeping in those conditions. Overall, this hotel was a disgrace and a danger to anyone staying there. Unfortunatly we arrived very late and were forced to stay for a few hours until other hotel offices ooen, we left as soon as the office opened and gave us a full refind, and I would strongly advise anyone considering this place to stay far, far away. It's simply horrible.
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Alexandra,Thank you for sharing your feedback with us. We are disappointed to read about the numerous issues you encountered and apologize for your experience. Your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We strive to provide memorable experiences for all of our guests and we hope you give us that opportunity by staying with us the next time you are in town.Sincerely,Raghu MadhaiyanGeneral Manager

10/10 - 훌륭해요

Tonya

좋아요: 청결 상태, 편의 시설/서비스
This property is very charming and private and quiet. I recommend these accommodations and I would stay again
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Tonya,Thank you for your wonderful words and recommendations. We are extremely delighted to see that we fulfilled your expectations with our charming location. We enjoyed having you at Anchor Inn and Cottages Wells-Ogunquit. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely,Raghu Madhaiyan General Manager

8/10 - 좋아요

Claude 님, St-Philippe

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Hôtel agréable pour un petit séjour. Bien situé près d’Ogunquit , Portland et Kennebunkport . Je recommande !
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Claude,Thank you for choosing Anchor Inn and Cottages Wells-Ogunquit and for the glowing recommendation! One of the main benefits of staying with us is that we are centrally located and we are glad you found this to be a great advantage. We look forward to accommodating you again in the future.Sincerely,Raghu Madhaiyan General Manager

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anchor Inn and Cottages in Wells, Maine
very nice place to stay at would recommend to other travelers looking for a place to stay at.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Robert,We are delighted you had an excellent stay with us at Anchor Inn and Cottages Wells-Ogunquit. Your recommendation to others means a lot to us and we look forward to accommodating you again in the future.Sincerely,Raghu Madhaiyan General Manager

10/10 - 훌륭해요

michel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Michel,Thank you for the perfect rating! We are delighted you had a great time at Anchor Inn and Cottages Wells-Ogunquit and we look forward to making your next stay a great one once again.Sincerely,Raghu Madhaiyan General Manager

2/10 - 너무 별로예요

Roxanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A big plus would be to have a breakfast but the facility was great!!!!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 24일
Dear Roxanne,Thank you for choosing to stay with us. We are pleased your overall stay was satisfactory and we appreciate your feedback regarding breakfast. It was a pleasure to have you as our guest and we hope to have the opportunity to host you again in the future.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Alla

2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Alla,Thank you for the generous rating of Anchor Inn and Cottages Wells-Ogunquit. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Jean

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Jean,It is wonderful to know you had an enjoyable stay at Anchor Inn and Cottages Wells-Ogunquit. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Maris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 23일
Dear Maris, It is wonderful to know you had an enjoyable stay at Anchor Inn and Cottages Wells-Ogunquit. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Raghu Madhaiyan,General Manager

8/10 - 좋아요

Eileen

연인과의 여행
좋아요: 직원 및 서비스
This hotel was pet friendly-we like pets but no longer have any. Appreciate that people can travel with animals but no matter how much you try to clean the rooms I could still smell wet dog!!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Dear Eileen,It is wonderful to read your review and to know that you had an excellent stay at Anchor Inn and Cottages Wells-Ogunquit. We are glad you appreciated us being pet-friendly. We hope to welcome you back soon for another enjoyable stay.Sincerely,Raghu Madhaiyan, General Manager

8/10 - 좋아요

Gilles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Gilles,It is wonderful to know you had an enjoyable stay at Anchor Inn and Cottages Wells-Ogunquit. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Raghu Madhaiyan, General Manager

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, convenient
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Theresa,Thank you for your outstanding rating! It is a pleasure to read your positive comments and to know that we exceeded your expectations. We look forward to hosting you again at Anchor Inn and Cottages Wells-Ogunquit.Sincerely, Raghu Madhaiyan, General Manager

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a last minute booking for us (three adults) one of whom was participating in a triathlon 20 minutes away. The customer service was excellent, thoughtful on top of everything we needed. The trolley takes you into Ogunquit so you can leave your car at the hotel (its a 5 minute drive). The pool was lovely, the location is great - not in the middle of all the bustle.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
Dear Richard,Thank you for choosing Anchor Inn and Cottages Wells – Ogunquit! We love receiving feedback like yours, as our goal is to ensure a memorable experience for every guest. Thank you for highlighting our excellent customer service and ideal location and we are also glad to know you found the trolley service to be very convenient. We look forward to welcoming you back soon. Sincerely, Raghu Madhaiyan, General Manager

10/10 - 훌륭해요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Started staying at this property 1990. It has changed hands several times now, last owner America's best value had let property go a bit when I was there few years back. Was pleasantly suprised that new owners have invested. Property is in great condition and staff. Was very helpful and accomodating. Only issue is trying turn left out of the property. So much growth in wells and so much traffic.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Doug,Thank you for being our guest once again and for the fantastic review of the Anchor Inn and Cottages Wells-Ogunquit. We are glad you had a great stay and we appreciate your comments about our staff and property. It is always a pleasure to welcome a familiar face, and we hope you will come back soon for another great stay.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Michael,Thank you for the perfect rating! We are delighted you had a great time at the Anchor Inn and Cottages Wells-Ogunquit and we look forward to making your next stay a great one once again.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property! Couldn't be more satisfied!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Thank you, William, for the five-star review! We appreciate your compliments and are delighted you had a wonderful stay at Anchor Inn and Cottages Wells-Ogunquit. We would love to welcome you back for another great experience.Sincerely,Raghu MadhaiyanGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach road access, perfectly situated out of the Wells and Ogunquit traffic. Comfortable beds and quiet even on a busy weekend.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Guest,Thank you for taking the time to leave us a great review. We are glad you loved our ideal location and had an enjoyable and relaxing stay. We would love the opportunity to welcome you back to the Anchor Inn and Cottages Wells-Ogunquit whenever your travels bring you back to this area. Again, thank you for sharing your experience with us.Sincerely,Raghu Madhaiyan,General Manager

6/10 - 괜찮아요

Alan

좋아요: 직원 및 서비스
별로예요: 청결 상태
Overall okay, but not that clean
Overwhelming smell of cleaning chemicals in room, and musty smell. Couldn’t tell where it was coming from but felt like it was covering something up vs actually being clean. Staff is very nice.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Dear Alan,Thank you for being our guest and for leaving a review. While we are glad you had an overall good stay, we apologize for the issues that kept it from being perfect. We will discuss your feedback with our housekeeping department and ensure this is not a problem going forward. We hope to have the opportunity to make your next stay with us a more pleasant experience.Sincerely,Raghu MadhaiyanGeneral Manager

10/10 - 훌륭해요

Lauren

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Dog friendly. Comfortable beds. Sweet staff.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Lauren,Thank you for your feedback. We are happy to know that you enjoyed your stay with us and that being a pet-friendly hotel made us a convenient choice for your visit. We also appreciate your comments about our staff and comfortable accommodations. Thank you for choosing the Anchor Inn and Cottages Wells-Ogunquit. We hope you are already planning your next stay with us.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time visit with our dogs. Room was clean, quiet and everyone was very friendly.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 2일
Dear Brenda,Thank you for the excellent review about your stay at Anchor Inn and Cottages Wells-Ogunquit. We are pleased you and your furry friends enjoyed your visit. It is also great to know that you found your room to be well-appointed and quiet. We appreciate your business and look forward to welcoming you back soon.Sincerely,Raghu Madhaiyan,General Manager

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 27일
Thank you for the perfect rating, Steven! It was a pleasure to host you at Anchor Inn and Cottages Wells-Ogunquit and we hope to welcome you back again soon.Sincerely,Raghu MadhaiyanGeneral Manager