Dear Seonyoung, Thank you for choosing Delta Hotels Grand Okanagan Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Frederick BussieresRooms Operations Manager

Dear Soyoon, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Frederick Bussieres,Rooms Operations Manager

Dear Myunghee, please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Travis Kimmie, Rooms Operations Manager

Dear Harinder, Knowing you enjoyed every aspect of your stay at Delta Hotels Grand Okanagan Resort is why we do what we do. Thank you for taking the time to leave your generous rating. We look forward to seeing you again whenever your travels bring you back to Kelowna. Frederick Bussieres, Rooms Operations Manager

Dear Michaela, Thank you for highlighting the various wonderful aspects of your flawless stay. Creating exceptional experiences for our guests is our passion, and it is incredibly rewarding to know we have achieved that goal. Your satisfaction means a lot to us, and our entire team at Delta Hotels Grand Okanagan Resort truly appreciates you for taking the time to recognize our efforts with your kind words and perfect rating. We look forward to welcoming you back for another enriching visit in the future. Frederick Bussieres, Rooms Operations Manager

Dear Tyler, We appreciate your generous rating of Delta Hotels Grand Okanagan Resort. Our team is committed to crafting unforgettable experiences for our guests, and we are delighted to have made a positive impression on you. Thank you for choosing to stay with us during your time in Kelowna. We look forward to welcoming you back soon.Frederick Bussieres, Rooms Operations Manager

Dear Hyokyoung, Thank you for being our guest at Delta Hotels Grand Okanagan Resort. We are pleased to hear that you had an enjoyable experience with us. Our location on Okanagan Lake is indeed one of our greatest assets, and we are delighted that you could make the most of it. Furthermore, we are glad our team could accommodate your early check-in, allowing you to settle in comfortably and make the most of your time exploring Kelowna. It is also nice to hear that you were able to take advantage of the EV charging, reflecting our commitment to sustainability. It was a pleasure hosting you, and we look forward to welcoming you back.Frederick Bussieres, Rooms Operations Manager

Dear Mandeep, Thank you for your recent stay at the Delta Hotels Grand Okanagan Resort and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Kelowna. We enjoyed having you as our guest, and we hope to see you again soon. Frederick Bussieres,Rooms Operations Manager

Dear Kimberly, Thank you for choosing Delta Hotels Grand Okanagan Resort. We are delighted to hear that our pet-friendly accommodations were well set up for your four-legged companion. We take immense pride in providing a clean and comfortable environment for all of our guests, and we appreciate your recognition of our thoughtful design. Furthermore, we are pleased that you had an enjoyable dining experience at OAK+ CRU and that our front desk associates delivered exceptional service during your stay. We value all of your input and look forward to welcoming you back soon.Frederick Bussieres, Rooms Operations Manager

Dear Sarah, Welcome back to Delta Hotels Grand Okanagan Resort. Having you with us is always a pleasure, and we are delighted to consider you a part of our extended family. It brings us great joy to hear that our team consistently provides you with a warm and welcoming experience that feels like home. Your kind words are much appreciated, and we will be sure to share your feedback with all our associates. A beautifully maintained property and tranquil atmosphere are what we strive for, and we are delighted you savored them. Thank you for making us your preferred destination each time you visit. We look forward to seeing you again soon.Frederick Bussieres, Rooms Operations Manager

Dear Kamalpreet, Thank you for choosing us and taking the time to leave a rating. We hope that you enjoyed your overall visit. However, we want to exceed each of your expectations every time you stay with us, so please accept our apologies if there were any concerns you had during your time with us. We value your business and hope to have the opportunity to welcome you back to our hotel.Frederick Bussieres, Rooms Operations Manager

Dear Frank, Thank you for sharing your experience at Delta Hotels Grand Okanagan Resort. We are pleased to have provided you with an excellent weekend getaway, and it is nice to know that you appreciated our renovated accommodations and enjoyed dining at OAK + CRU. Your recommendation means a lot to us. We enjoyed hosting you, and we look forward to continuing to be your hotel of choice when your plans bring you back to Kelowna.Frederick Bussieres, Rooms Operations Manager

Dear Dean, We appreciate you being our guest and sharing your observations. While we are glad you recognized our prime location in the heart of Boston, we regret that you felt some of our property amenities needed updating and that your stay was not entirely satisfactory. Your feedback is invaluable to us, and we will ensure it reaches the right individuals for future improvements. Continuous enhancement of our guests' experiences is our priority, and we look forward to the opportunity to welcome you back so we can ensure you have the flawless visit you deserve.Frederick Bussieres, Rooms Operations Manager

Dear Curtis, Thank you for your review of Delta Hotels Grand Okanagan Resort. Nestled in the heart of wine country with breathtaking views of Okanagan Lake, we offer a unique experience for all our guests. Therefore, we are delighted that you found relaxation and rejuvenation at the Damara Day Spa and appreciated the courteous service provided by our associates. Creating memorable experiences is our utmost priority, and we are happy to have succeeded in doing so during your stay. Thank you for being our guest. We look forward to your next visit. Frederick Bussieres, Rooms Operations Manager

Dear Matthew, At Delta Hotels Grand Okanagan Resort, we truly value the significance of the little details that contribute to an exceptional stay. From our thought-out decor to our intuitively appointed accommodations, our focus is to create an atmosphere of relaxation for our guests. Therefore, we are glad to learn that our beautiful property has made such a positive impression on you. We also appreciate you mentioning to future visitors that we are a pet-friendly hotel, as we always strive to cater to the needs of all our guests, including their beloved furry companions. Thank you for making us a part of your travels. We look forward to your next visit. Frederick Bussieres, Rooms Operations Manager

Dear Aaron, On behalf of our team at Delta Hotels Grand Okanagan Resort, thank you for the outstanding rating. We are delighted that your time at our hotel exceeded expectations, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Frederick Bussieres, Rooms Operations Manager

Dear Kelly, Thank you for the outstanding rating. We are delighted that, from check-in through check-out, we were able to provide you with a great stay at Delta Hotels Grand Okanagan Resort. We look forward to your return and wish you all the best with your future travels.Frederick Bussieres, Rooms Operations Manager

Dear Leigh, Thank you for choosing Delta Hotels Grand Okanagan Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Frederick Bussieres, Rooms Operations Manager

Dear Larnito, We are delighted you enjoyed your stay at Delta Hotels Grand Okanagan Resort. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Frederick BussieresRooms Operations Manager

Dear Andy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Delta Hotels Grand Okanagan Resort.Frederick BussieresRooms Operations Manager

Dear Harcharan, Thank you for choosing to stay with us and for leaving your rating. We are glad to know that you had a pleasant experience here at Delta Hotels Grand Okanagan Resort. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Frederick Bussieres, Rooms Operations Manager

Dear Laurel, Thank you for your kind review. We are delighted that you enjoyed our well-kept accommodations and that your overall experience at Delta Hotels Grand Okanagan Resort was a pleasant one. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Frederick Bussieres, Rooms Operations Manager

Dear James, We are thrilled you had an excellent stay at Delta Hotels Grand Okanagan Resort, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next stay with us.Frederick Bussieres, Rooms Operations Manager

Dear Bradley, We are delighted that you enjoyed your recent stay at Delta Hotels Grand Okanagan Resort. Thank you for your comments and for highlighting our location in the heart of wine country and on the shores of the beautiful Okanagan Lake. We loved having you as our guest and look forward to your next visit.Frederick Bussieres, Rooms Operations Manager

Dear Melanie, We are so happy to hear that the Delta Hotels Grand Okanagan Resort has become your go-to spot for celebrating special birthdays. We are especially thrilled that Bernice made your recent stay extra special and her attentiveness sound absolutely delightful. It is these personal touches that truly elevate a guests'experience, and we are so grateful you took the time to share them. We will be sure to pass on your kind words to Bernice. It was a complete delight hosting your stay, and we look forward to welcoming you back soon.Frederick Bussieres, Rooms Operations Manager

Dear Kamal, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our resort. We hope to welcome you back soon to Delta Hotels Grand Okanagan Resort. Frederick Bussieres,Rooms Operations Manager

Dear Jon, Thank you for sharing your fantastic rating for Delta Hotels Grand Okanagan Resort. We strive to exceed expectations, and we are thrilled to learn that we managed to hit the mark and provide you with an exceptional visit. It was a genuine pleasure to welcome you as our guest, and we look forward to having you stay with us again.Frederick Bussieres, Rooms Operations Manager

Dear Kamran, Thank you for choosing Delta Hotels Grand Okanagan Resort and for your high rating. We hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing this to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We look forward to having the opportunity to welcome you back in the future and provide you with an even better stay.Frederick BussieresRooms Operations Manager

Dear Lauren, Thank you for choosing to stay with us and for taking the time to leave your rating. We are thrilled to learn that you had a wonderful experience during your stay at Delta Hotels Grand Okanagan Resort. We look forward to the opportunity to welcome you back on your next visit.Frederick Bussieres, Rooms Operations Manager

Dear Tifanny, Thank you for being our guest at Delta Hotels Grand Okanagan Resort. Our goal is to provide every guest with an outstanding experience, and we love knowing we exceeded your expectations. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Kelowna!Frederick BussieresRooms Operations Manager

Dear Tasha, Thank you for choosing Delta Hotels Grand Okanagan Resort during your visit to Kelowna. We love knowing you could take advantage of our resort's great location on Okanagan Lake, offering excellent access to many shopping and dining options. We appreciate your kind remarks, and we look forward to your next stay!Frederick BussieresRooms Operations Manager

Dear Stanley, Thank you for your feedback. We are sorry your recent stay fell short of expectations. We strive to deliver exceptional experiences for all guests, and it disappoints us to learn that we missed the mark. We would love another chance to showcase our usual high standards, and we hope you consider staying with us again. Frederick Bussieres, Rooms Operations Manager

Dear Michelle, Thank you for taking the time to review our hotel. We apologize for the major inconvenience you experienced when the smoke alarms went off, and that disrupted your sleep. We will convey this appropriately. Thank you again; we hope you will give us another chance to provide you with a wonderful experience and a peaceful, uninterrupted night's sleep.Frederick BussieresRooms Operations Manager

Dear Alexandria, Thank you for reviewing your stay with us. At Delta Hotels Grand Okanagan Resort, we strive to provide our guests with a comfortable and pleasant stay, and we are delighted to know that we could meet your expectations during your time with us. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Frederick Bussieres,Rooms Operations Manager

Dear Rikki, Thank you for taking the time to rate your recent stay. We are thrilled that we exceeded your expectations at Delta Hotels Grand Okanagan Resort, and we look forward to welcoming you back for another exceptional stay.Frederick Bussieres, Rooms Operations Manager"

Dear Nadia, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Delta Hotels Grand Okanagan Resort. We'd love to host you again someday for yet another unforgettable visit.Frederick Bussieres,Rooms Operations Manager

Dear Shane, It was a pleasure to welcome you to Delta Hotels Grand Okanagan Resort! Thank you for mentioning how much you enjoyed our hospitality. We are devoted to creating memorable visits for our guests; therefore, we are happy this was your experience. We loved having you as our guest, and we hope to see you soon.Frederick BussieresRooms Operations Manager

Dear Brian, Thank you for your high rating. We are very glad you had a relaxing experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our team, and we hope to have the honor of hosting you again soon here at Delta Hotels Grand Okanagan Resort.Frederick BussieresRooms Operations Manager

Dear Ray, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing polished and comfortable accommodations is a top priority for us, and it's rewarding to know you enjoyed your corner suite, and the incredible views significantly contributed to a memorable stay. Nevertheless, we regret the inconvenience caused to you due to the pillows in your assigned suite. All of us here look forward to seeing you again soon at Delta Hotels Grand Okanagan Resort.Frederick Bussieres Rooms Operations Manager

Dear Robert, Thank you for taking the time to leave your review. We are sorry to hear about the maintenance concerns in your room. Your feedback is invaluable in helping us improve. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. Thank you again for choosing us, and we hope to have another chance to show you the outstanding, seamless stay you deserve and that we are known for providing.Frederick Bussieres Rooms Operations Manager

Dear Raymond, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our dedicated associates made for a memorable experience. Thank you for choosing Delta Hotels Grand Okanagan Resort, and we look forward to welcoming you back any time you are in the area.Frederick BussieresRooms Operations Manager

Dear Wendy, We are thrilled you had an excellent stay at Delta Hotels Grand Okanagan Resort, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Frederick BussieresRooms Operations Manager

Dear Michelle, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Delta Hotels Grand Okanagan Resort. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Frederick BussieresRooms Operations Manager

Dear Wade, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Delta Hotels Grand Okanagan Resort, and we look forward to welcoming you again soon.Frederick BussieresRooms Operations Manager

Dear Josh, Thank you so much for the perfect rating of your time at Delta Hotels Grand Okanagan Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Frederick BussieresRooms Operations Manager

Dear Ms. Wilson, Thank you so much for the perfect rating of your time at Delta Hotels Grand Okanagan Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Frederick BussieresRooms Operations Manager

Dear Jodi, It was a pleasure having you as our guest at Delta Hotels Grand Okanagan Resort. We strive to deliver an exceptional experience in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Frederick BussieresRooms Operations Manager

Dear Feddie, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Frederick BussieresRooms Operations Manager

Dear Ricardo, We are thrilled you had an excellent stay at Delta Hotels Grand Okanagan Resort, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Frederick BussieresRooms Operations Manager