The lady at the front desk didn't make my second check-in easy, even tho I gave her my reservation number. after more than 15 minutes she looked at the computer she found me.
After asking her for coffee, I was very clear to ask cleaning to do my bed and leave towels, but they didn't do my bed and just change the towels, not coffee not dry the washroom floor.
I called in the morning for coffee and the first thing she said was.... I gave you some yesterday, wow I never thought there were limits!!!