로비

베스트 웨스턴 플러스 메모리얼 인 & 스위트 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1263개 이용 후기 중 714개" "
평점 8 - 좋아요. 1263개 이용 후기 중 332개" "
평점 6 - 괜찮아요. 1263개 이용 후기 중 112개" "
평점 4 - 별로예요. 1263개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1263개 이용 후기 중 60개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a beautiful property. The staff is well trained and professional. They gave a warm welcome, a bag with two waters and chocolates at the check in desk.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 19일
Hi Brent,Our team deeply values your recognition of their dedication to providing exceptional hospitality. Your positive feedback regarding their professionalism and courteous service is truly appreciated and motivates us to continue delivering excellence. We look forward to the privilege of welcoming you back in the future.

10/10 - 훌륭해요

Yury

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, quiet, clean, easy parking, nice staff
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Yury,It's our pleasure to provide you with a safe, quiet, and clean environment, along with easy parking and a friendly staff. Your comfort and satisfaction are paramount to us, and we're thrilled to have exceeded your expectations. We eagerly anticipate your return for another exceptional stay.

8/10 - 좋아요

Stevphanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient and clean.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Stevphanie,Pleased to hear that you found our hotel convenient and clean. Providing a comfortable and convenient experience for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice. Bathroom had an unusually nice bathroom. Looked recently remodeled. Hotel was nicer than more expensive places I stayed. Very happy and would recommend
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi David,We're delighted to hear that you enjoyed your stay and found our room and bathroom to be particularly pleasant. It's wonderful to know that you felt our hotel exceeded your expectations, especially compared to more expensive options. Thank you for your recommendation, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 - 괜찮아요

George 님, Weatherford

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The ceiling was very thin and transmitted every sound the guests above our room made. We could not go to sleep until they finally went to bed. They weren't being overtly noisy. If the room had proper soundproofing, this wouldn't have been an issue.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi George,We apologize for the disturbance caused by noise from the guests above your room. We understand the importance of a peaceful environment for a good night's sleep. Your feedback regarding soundproofing is valuable, and we will certainly look into ways to improve this aspect of our accommodations. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more restful stay in the future.

10/10 - 훌륭해요

Billy

Clean rooms
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Billy,Thank you for staying with us. Guest satisfaction is our number one objective so we appreciate the input regarding our cleanroom. We hope to see you again to deliver you a 5-star experience.

10/10 - 훌륭해요

Blake 님, Stockholm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff. Very nice place to stay. Lots of dining options in the area.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Blake,Thrilled to hear that you enjoyed your stay with us! Providing friendly and helpful service is a top priority for our team. We're glad you found our location convenient with plenty of dining options nearby. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Lesman

연인과의 여행
Management was very accommodating
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Hi Lesman,We're pleased to hear that our management team provided accommodating service during your stay. Your satisfaction is our priority, and we're glad we could meet your needs. Thank you for your kind feedback, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Hi Rafael,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next!

8/10 - 좋아요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good property and service
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Walter,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with both our property and service. Providing excellent service is our top priority, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 - 훌륭해요

Mike

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Mike,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 - 훌륭해요

Cat 님, San Angelo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff members were very nice
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 25일
Hi Cat,Glad to hear that you had a positive interaction with our staff members. Providing excellent customer service is a top priority for us, and we appreciate your recognition of our team's efforts. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Paula

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Hi Paula,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

2/10 - 너무 별로예요

Sandy

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Sandy,It saddens us to receive a 1-star rating. Our team is dedicated to ensuring a positive experience, and we value your feedback to make the necessary changes. Please share more details about your experience so we can address specific concerns and improve. We hope for the chance to earn your business on future travels as we strive for continuous enhancement. Thank you for your input.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was courteous and helpful and made us feel welcome. Room was clean and comfortable, and the hotel was easy to access and close to exceptional shopping and dining options.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 25일
Hi Brenda,Thank you for your kind words. We are delighted to hear that you had a pleasant experience with our courteous and helpful staff and that you found your room clean and comfortable. It's wonderful to know that our hotel's convenient location provided easy access to exceptional shopping and dining options. , and we hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Susan

My granddaughter enjoyed the indoor pool. The room was very clean. The staff were very friendly and helpful. We will stay here again in the future.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 17일
Hi Susan,We're delighted to hear that your granddaughter enjoyed the indoor pool and that you found the room very clean. Providing friendly and helpful service is our priority, and we're glad to know that our staff met your expectations. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

jose

2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 15일
Hi Jose,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

8/10 - 좋아요

Rachial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is clean, has a big tasty breakfast., id stay here again.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Hi Rachial,We're delighted to hear that you enjoyed your stay with us! Providing a clean environment and a delicious breakfast is important to us. We're thrilled that you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable experience in the future! Thank you for your kind words.

10/10 - 훌륭해요

Edwin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to a lot of places. to eat shop and drink.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Hi Edwin,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Hi Pamela,Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

William

가족 여행
좋아요: 직원 및 서비스
Great property for overnight stays and an easily accessible road to travel to and fro. 3.5/5*
2024년 3월에 1박 숙박함

8/10 - 좋아요

Desire 님, TULSA

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniece
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Hi Desire,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 - 좋아요

Thewarit

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Hi Thewarit,We appreciate your wonderful feedback! It is always a delight to hear about positive experiences from guests like you. Please visit us again soon!

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great motel. Great staff, clean and quiet. Wonderful swimming pool. Would definitely stay here again
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 10일
Hi Keith,Thank you for your kind words about our staff, cleanliness, and amenities like the swimming pool. We're delighted that you found your stay enjoyable and quiet. It would be our pleasure to welcome you back again in the future!

10/10 - 훌륭해요

Julie

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 25일
Hi Julie,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are excellent, comparable to Hilton an Marriot properties at a much better price
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 27일
Hi Dennis,Thank you for your glowing review! We're thrilled to hear that you found our rooms to be excellent and competitively priced. Providing high-quality accommodations at a great value is our priority, and we're delighted that you had a positive experience. We look forward to welcoming you back for another enjoyable stay!

6/10 - 괜찮아요

Desire 님, TULSA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have atayed at thos hotel a few weeks ago for Business and this time noise in the hallway, rooms amd parking lot too. The room is great fro a family of 3. It os lpcated close to various restaurant and the Quail Spring Mall.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 19일
Hi Desire,Thank you for your feedback. We're sorry to hear about the noise disturbances during your recent stay. However, we're pleased that you found the room suitable for your family and appreciated the convenient location near restaurants and the Quail Springs Mall. Your comments are valuable to us, and we'll address the noise issues to ensure a more peaceful experience for our guests in the future. We hope to welcome you back for a more enjoyable stay.

8/10 - 좋아요

Kaitlyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
답변 제공: Sophia CSR 님, 2024년 2월 19일
Hi Kaitlyn,We're glad to hear that you had a good experience! If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the hospital
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Teresa,We're glad to hear that our proximity to the hospital was convenient for you. Providing easy access for our guests, especially during important times like hospital visits, is important to us. Thank you for staying with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Alfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: Sophia CSR 님, 2024년 2월 7일
Hi Alfredo,Thank you for your kind words. We're glad to hear that you had a positive experience. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Desire 님, TULSA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location Front desk Spacious Clean
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 4일
Hi Desire,We're thrilled to hear that you appreciated our location, front desk service, spaciousness, and cleanliness. Your positive feedback is greatly appreciated, and we look forward to providing you with another excellent experience during your next visit. Thank you for choosing us!

6/10 - 괜찮아요

Shree Hari

출장 여행
좋아요: 직원 및 서비스
The rooms smell. Cleanliness not as expected.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Dear Guest,Your feedback regarding the room's odor and cleanliness is concerning, and we take it seriously. Our team is committed to addressing these issues promptly to ensure a more pleasant experience for our guests. We appreciate your honesty and hope to have the opportunity to provide a significantly improved stay in the future. Thank you for bringing this to our attention.

8/10 - 좋아요

Kary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property for price point.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Hi Kary,Thank you for your positive feedback! We're glad to hear that you found our property to be nice, especially considering the price point. Providing value to our guests is important to us, and we appreciate your acknowledgment. We look forward to hosting you again for another pleasant experience in the future. Safe travels!

8/10 - 좋아요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Idk
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Hi Alexandra,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 18일
Hi Sharon,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 - 훌륭해요

Micah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Micah,We're thrilled to receive your 5-star rating! Thank you for choosing our hotel, and we're delighted to know you had a positive experience. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay. Thank you for your support!

10/10 - 훌륭해요

Noémie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Hi Noemie,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Hi Kelly,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 15일
Hi April,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

6/10 - 괜찮아요

Rafael E

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Decent stay
Visiting town for funeral service. Conveniently located close expressways, food establishments and to family. Maintenance of common areas not maintained clean at all times however the rooms were well kept. Elevator floor was dirty most of our stay and lobby floor had clay footprints. Breakfast was sufficient but not excellent. Overall, it was a good stay and met our travel purposes.
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi Rafael E,We extend our heartfelt condolences during this difficult time and appreciate you choosing us for your stay. We apologize for any lapses in cleanliness in the common areas and thank you for bringing this to our attention. Your feedback is valuable, and we will address these issues to ensure a more consistent experience for our guests. We're glad to hear the rooms were well-kept, and we hope to provide an improved experience on any future stays.

6/10 - 괜찮아요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We chose this hotel specifically for the indoor pool and water was cold and seems they had AC on. It's winter and we would have liked for the room to be warm or hot if water was going to be cold. Kids didnt last more than 15 min in water and asked to go back to room instead
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi Diana,We sincerely apologize for the inconvenience you experienced with the indoor pool temperature during your stay. Your feedback is important, and we will address this issue promptly to ensure the pool area is more comfortable for guests, especially during the winter months. We appreciate your understanding and hope to have the opportunity to provide a more enjoyable experience for you and your family in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place for my visit
Great location with easy access to turnpike. Dining options in walking distance. The price is the best , much ch aper than area hotels without a compromise in in quality The free breakfast was decent as well. I will stay here again for similar trips in the future.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi John,Thank you for sharing your positive experience with us! We're thrilled to hear that our location, affordable pricing, and dining options added to the overall quality of your stay. It's great to know that you found value in our amenities, including the free breakfast. We look forward to welcoming you back for your future trips, and we appreciate your loyalty.

8/10 - 좋아요

Kaylie

2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Hi Kaylie,Thank you for taking the time to leave us a positive 4-star review! We're thrilled that you had a great experience with us. If you have any specific areas where you think we could improve or any suggestions to offer, please don't hesitate to share them. Your valuable feedback is instrumental in our ongoing efforts to enhance our services. We sincerely appreciate your choice to stay with us!

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
only issue is refrigerator did not work
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi Larry,Thank you for bringing the issue with the refrigerator to our attention. We apologize for any inconvenience this may have caused during your stay. Our maintenance team will address this promptly to ensure it doesn't affect future guests.

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay when visiting OKC/Edmond
This was our 2nd stay at this hotel for 3 nights. We came back because we enjoyed our last stay. It is in a good location near restaurants, shopping and easy access to freeway and downtown OKC. The staff were all friendly. We were given bottled water at check in. The room was spacious and comfortable. The beds and room temperature were comfortable. The bathroom was roomy and looked newly remodeled with a walk in shower. The lobby is clean and nicely decorated and hallways looked and smelled clean. The complimentary breakfast and coffee was very nice and convenient. Our room was tidied each day (given fresh towels, trash emptied, etc). Our room was on the 1st floor near the indoor pool and fitness room which we used and enjoyed. Overall, we really enjoyed our stay here and recommend it to anyone visiting the area.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Hi Cathy,Thank you for taking the time to share your wonderful experience during your second stay with us! We're delighted to hear that our location, friendly staff, spacious and comfortable room, and various amenities added to the overall enjoyment of your visit. It's fantastic that you found our breakfast and coffee convenient, and we appreciate your recommendation. We look forward to welcoming you back for another great stay whenever you're in the area.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 6일
Hi Alicia,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

8/10 - 좋아요

Mary 님, Chickasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean, breakfast is decent, bed is comfortable. Bit loud and key card gets turned off before check out. Inexpensive and easy check in/out.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 6일
Hi Mary,Thank you for your detailed feedback. We're pleased to hear you appreciated our clean rooms, comfortable beds, and convenient check-in/check-out process. We apologize for any noise disturbances and the key card issue; we'll address these promptly to enhance your future visits. Your comments are invaluable, and we look forward to providing an even better experience during your next stay.

10/10 - 훌륭해요

Joel

2023년 12월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 6일
Hi Joel,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

10/10 - 훌륭해요

Roxanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 31일
Hi Roxanna,Thank you for awarding us a perfect 5-star rating! We're thrilled to have met your expectations. Your positive experience motivates us to continue delivering exceptional service. We appreciate your support and look forward to welcoming you back for more wonderful moments.

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 29일
Hi Charles,We are glad you had a nice stay with us and liked our clean and comfortable room. We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.