외관

버짓 인 엘 리노 여행 후기

2 out of 5
버짓 인 엘 리노
1221 Sunset Dr, El Reno, OK

이용 후기

6.8
평점 10 - 훌륭해요. 93개 이용 후기 중 24개" "
평점 8 - 좋아요. 93개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 93개 이용 후기 중 16개" "
평점 4 - 별로예요. 93개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 93개 이용 후기 중 18개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jonathan

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply run down, dated, found pubic hair in the bathtub disgusting.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Jonathan,We appreciate your feedback and apologize for any inconvenience caused during your stay. We will ensure that your concerns are addressed with our housekeeping team to prevent such occurrences in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Yantao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Yantao,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your positive rating and hope to welcome you back in the future for another outstanding stay.

8/10 - 좋아요

James

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello James,Thank you for sharing your positive review! We're delighted to have exceeded your expectations during your stay. We hope to welcome you back soon.

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hello John,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - 괜찮아요

Donna

가족 여행
Good price
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello Donna,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old-fashioned drive-up motel, which I find more convenient. No frills but worked very well for the price. Good internet and tv.
답변 제공: Manager 님, 2023년 7월 18일
Hello Scott,Thank you for being a valued guest and for providing us the feedback regarding our price as well as our tv. We hope you will return so that we can provide you an even superior experience.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great motel at a great price.
I rode my motorcycle to El Reno for a sight seeingtrip on Route 66. The motel is right on 66. Convenient to the sights, restaurants and gasoline. Clean and good price. I would stay there again!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Mike,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our price. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Casandra

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 19일
Hello Casandra,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 - 훌륭해요

Michael

2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 2일
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Miranda

2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 1월 28일
Hello Miranda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy recomendable
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 16일
Hello Jose,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

Manolo

2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello Manolo,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Ashely

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 2일
Hello Ashely,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4/10 - 별로예요

Tommy

2022년 8월에 3박 숙박함
답변 제공: Manager 님, 2022년 8월 21일
Hello Tommy,"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 - 훌륭해요

Cynthia

연인과의 여행, 출장 여행
It's good and relaxing
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 16일
Hello Cynthia, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 - 괜찮아요

Roy

출장 여행
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello Roy, On behalf of our entire staff thank you for staying with us and for rating your stay.,

6/10 - 괜찮아요

Janell

좋아요: 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 18일
Hello Janell, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you in the future better.

4/10 - 별로예요

Jessica

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were on a road trip and this was my least favorite of the places we stayed.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
Hello Jessica, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

8/10 - 좋아요

Janell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 19일
Hello Janell, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean, nice place to stay for a nigjtl Will stay again when we are in the area .
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 25일
Hello Scott, It means so much to have earned your business. We appreciate the feedback regarding our area. Please do come see us again.

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함
답변 제공: Manager 님, 2022년 2월 6일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 - 별로예요

Jesus

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 3일
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 - 훌륭해요

PATRICIA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick check in and very friendly staff. Playing and bed was very comfortable convenient to I-40.
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 6일
Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your insights regarding our bed. Your voice is very valuable to us and we hope you will return on your next travels.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It just did not feel safe as a female travelling alone. The bathtub had a very bad looking repair and the wall had been patched, but the patch had not been painted.
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 7일
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

6/10 - 괜찮아요

Shawn

좋아요: 직원 및 서비스
2021년 6월에 7박 숙박함
답변 제공: Manager 님, 2021년 6월 19일
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Damaged bathtub
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 21일
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Ken 님, 2021년 6월 17일
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함
답변 제공: Ken 님, 2021년 6월 15일
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Sidney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Ken 님, 2021년 6월 15일
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함
답변 제공: Ken 님, 2021년 6월 15일
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 - 별로예요

Richard

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They had roaches in the bathroom.
2021년 5월에 1박 숙박함
답변 제공: Ken 님, 2021년 6월 15일
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.

4/10 - 별로예요

Richard

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Ken 님, 2021년 6월 1일
Thank You

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice . Would stay there again
2021년 4월에 1박 숙박함
답변 제공: Ken 님, 2021년 4월 27일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Ken 님, 2021년 4월 27일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 - 너무 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach invested
Terrible isnt even then word to describe how horrible it was first when i enterrd the room there was troll size toe nail in the floor then i stepped on a pretty good size piece of glass in the bathroom then aftwr only being there less than 45 min i noticed roaches crawling everywhere worse the longer i was there too and the fridge was makinh noise and was supposed to work but the milk i got put in there was ruined by morning not to mention the hundreds of roaches crawling inside it when i opened it again was by far the worst hotel ive stayed in ever and the male manager was rude and disrespectful and flat iut hateful when i said anything about it all told me not to tell him how to run his business and said would not give me any kind of refund or anything or fix any of it or even try to said if i had problems with a little bit of bugs i could leave but would not give any money bk on the two nights i had paid for and no free nights or anything claimed i was complaining to get free room but i was not complaining cuz i paid money for a room that was disgusting and unlean with overwhelming amount of cockroaches every where i ordered pizza and sat it on the tabe bot not even 10-15 mins and they had attacked it inside thw box it was ruined to had to throw it out
2020년 10월에 2박 숙박함
답변 제공: Ken 님, 2021년 4월 27일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gets a check Mark
Nothing spectacular Decent place to rest your head for the night at a cheap price.
2020년 9월에 1박 숙박함
답변 제공: Ken 님, 2021년 4월 27일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
reat
It was great
2020년 8월에 1박 숙박함
답변 제공: Ken 님, 2020년 8월 19일
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 - 좋아요

Cesar

2020년 8월에 1박 숙박함
답변 제공: Ken 님, 2020년 8월 19일
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 4월에 4박 숙박함
답변 제공: Ken 님, 2021년 4월 27일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: ken 님, 2020년 2월 14일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It's perfect for a "coming through" hotel. We stayed there while attending the Smoke on the Water Drag boat races, so we only needed a place to sleep as we were at the lake early and late... which it was perfect for. Rooms were adequate for this. No frills, King bed, mini fridge, small microwave, bathroom, shower and air conditioner. No coffee and coffee maker in the room... which was a little disappointing for a coffee drinker
2019년 7월에 2박 숙박함
답변 제공: Ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Roaches were crawling everywhere, the showers were so small you couldn't turn and water ran from the toilet and the shower flooding the bathroom floor. The bed spread smelt like underarm B.O., the chair was stained, there was no lamp and the Air conditioner wouldn't stay on, making it hot at night.
2019년 7월에 1박 숙박함
답변 제공: Ken 님, 2020년 2월 14일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 - 괜찮아요

Saint

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Need shampoo
2019년 6월에 1박 숙박함
답변 제공: ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 - 너무 별로예요

Don

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful service
2019년 5월에 1박 숙박함
답변 제공: Ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 - 너무 별로예요

Don

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Service is awful.
2019년 5월에 2박 숙박함
답변 제공: Ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed bugs! My husband was bitten several times by bed bugs and even saw one on the bed and now is having an allergic reaction
2019년 4월에 1박 숙박함
답변 제공: Ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
It was an ok place to stay. It was cheap so some questionable characters stay there.
2019년 3월에 1박 숙박함
답변 제공: Ken 님, 2019년 9월 24일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 - 좋아요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Ken Patel 님, 2019년 2월 20일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

10/10 - 훌륭해요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Ken Patel 님, 2019년 2월 20일
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, Nice Staff and Close to where we were going.
2018년 12월에 1박 숙박함
답변 제공: Ken 님, 2019년 1월 13일
Thanks for staying with us. We appreciate your feedback!