아침 식사, 점심 식사, 저녁 식사 제공, 미국 요리, 정원 전망

콜코드 호텔 오클라호마 시티, 큐리오 컬렉션 바이 힐튼 여행 후기

4.5 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1007개 이용 후기 중 811개" "
평점 8 - 좋아요. 1007개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 32개" "
평점 4 - 별로예요. 1007개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 12개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jennifer

연인과의 여행
The staff were friendly and helpful!! This old style beautiful hotel was perfect for our trip to OKC! The bed was so comfortable and we dined in the restaurant for breakfast which was delicious! Within walking distance is a beautiful botanical garden as well as a museum!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kyle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful all throughout and the rooms were very nice. Parking is a nightmare, you will have to park in the public garage across the street and walk to the hotel unless you want to pay for the valet. The desk attendant was very difficult to hear and understand and I dont feel like he did a good job explaining anything to us. We were charged an extra 50 dollars with no explanation as to why. I had to go ask and was told it was essentially a security deposit and would be returned at check out. It has not been at this time. All in all, very solid hotel and would recommend any day.
2024년 3월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 3월 13일
I apologize for the confusion during your stay. The 50 is not a deposit, it is an authorization, and it will return to your card. I am glad that you still had an overall positive experience, and we hope to see you again!

6/10 - 괜찮아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was not ready at check in and overpriced for the experience. I have paid less for far nicer hotels.
2024년 3월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 3월 12일
I am sorry you had such a negative experience. Our housekeeping team works very hard to have rooms ready by 3PM, but sometimes it does not happen, especially on days with a lot of early arrivals. I apologize that you were delayed. Please let me know if you have any additional feedback.

10/10 - 훌륭해요

Elizabeth 님, Edmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, beautiful facility
2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 3월 12일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was lovely. Room Service for these weary travelers was great. Breakfast was perfect. Our new go-to destination. Good job👍
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 3월 12일
Thank you for your kind words and positive review! I am glad you enjoyed our room service. We hope to see you again soon.

10/10 - 훌륭해요

Britney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always enjoy our stay at the Colcord!
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 3월 12일
Thank you for your kind words and positive review! We hope to see you again soon.

2/10 - 너무 별로예요

Aremonee

Didn’t like that I paid for a suite with a Jetta tub and got the suite with a wheel chair accessible shower. I talked to them about it and they told me it’s based off availability, I wouldn’t have bought the suite if I knew my wife wasn’t going to have a tub to relax in
2024년 2월에 1박 숙박함
답변 제공: Charles J Higginbottom 님, 2024년 2월 25일
Thank you for choosing the Colcord for your recent stay, and for taking the time to share your thoughts with us. We sincerely value your feedback as it helps us improve our services and better meet the expectations of our valued guests.We understand your disappointment regarding the room type, and we genuinely apologize for any inconvenience this may have caused during your stay. We strive to ensure that our guests have a comfortable and enjoyable experience, and it is disheartening to hear that we fell short of meeting your expectations.We would like to address the concern you raised about the room type discrepancy. Unfortunately, Expedia, as a third-party booking platform, does not guarantee the exact room type, but rather the general room layout. We always recommend booking directly through the hotel to ensure a more personalized experience and to provide you with the most accurate information about room availability and amenities.We truly regret any frustration or inconvenience you and your wife experienced, and we want to assure you that your comments have been shared with our team for further review. We are committed to learning from this experience and taking the necessary steps to prevent similar situations in the future.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back to the Colcord for a more positive experience. If you have any further concerns or if there is anything else we can do to make amends, please feel free to reach out to us directly.Thank you for choosing the Colcord, and we look forward to the possibility of hosting you again in the future.Sincerely,Charles J HigginbottomAssistant Front Office Manager

10/10 - 훌륭해요

james h

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an Amazing place to stay.
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 14일
Thank you for the kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

Tonia 님, springdale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are amazing!
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 10일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

lindsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!!
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 8일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

DeLynne

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 8일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property has class. A good restaurant and excellent service also
2024년 2월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 8일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

Ernest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasnt "Hotel chain" vibes. Just a classy one of one
2023년 12월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 8일
Thank you for your kind words and positive review! We hope to see you again soon.

10/10 - 훌륭해요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
"Rarely have I come across such an incredibly hospitable staff. Their welcoming demeanor and unparalleled service left me in awe. Their warm and friendly approach made me feel right at home. It was truly a remarkable experience that has left a lasting impression on me."
2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 2월 1일
Thank you so much for your glowing review! I am thrilled that our passion for hospitality came through so strongly during your stay. We hope to see you again when your travels bring you back to Oklahoma City!

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hotel is showing its age in certain areas. Elevators particularly. Room service isn’t up to par with the hotel.
2024년 1월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 31일
I'm so sorry your experience was less than perfect. I will absolutely pass this feedback along to help improve our level of service. Have a great week.

6/10 - 괜찮아요

Jessica

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Its out dated and uses dummy thermostats that revert to whatever the master is set to. Gross..
2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 31일
I'm sorry your experience was less than perfect! Our thermostats are real and do control the in-room temperature, we do not have a master. If there was something wrong with your thermostat, please let me know your room number so my engineer may look into it! Have a great week.

10/10 - 훌륭해요

Johnny

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really liked everything about this hotel. The staff are very friendly and very helpful. Thank you, I appreciate you all! 🙏
2024년 1월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 31일
Thank you for the kind words and positive review! We hope to see you again.

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our go to for a weekend stay!
2024년 1월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 31일
Thank you for the positive review! We hope to see you again.

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was "fine". Problem is that I consider fine to be a downgrade for a hotel like this. Biggest problem was the bathroom. No towel racks in the vanity area and only one small one in the shower area. Door to WC squeaked loudly.
2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 12일
I am so sorry to hear about your experience. I will get these issues addressed with my engineering team. If you have any further feedback, do not hesitate to reach out.

10/10 - 훌륭해요

Ryder

2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 12일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Karina

답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 10일
Thank you so much for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good, nice room!
2024년 1월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 9일
Thank you for the positive review! We hope to see you again soon.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 9일
Thank you for the positive review! If you have any further feedback, do not hesitate to reach out. Have a great week.

10/10 - 훌륭해요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 6일
Thank you for your positive review! We hope to see you again soon.

8/10 - 좋아요

Clint

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The basic double room wasn't really special. I'd choose the Omni for comfort and luxury over the Colcord. Room service was nice. If you don't look fancy or rich, the servers at the restaurant and bar will be rude. At the Omni, they're all kind and accommodating. The shower was great. Amazing water pressure. The valet staff were nice and helpful as was the check in staff. Staff delivering room service seemed happy to bring drinks and food. The walk to the Paycom Center was quick and easy even in the cold.
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 6일
Thank you for your kind words and feedback! I'm sorry your stay was less than perfect. I will pass along your restaurant feedback so we may prevent these issues from happening to future guests. Have a fantastic weekend.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 9일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Liz

2023년 12월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2024년 1월 9일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 20일
Thank you so much for your positive review! We hope to see you again soon.

4/10 - 별로예요

Jessica

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 20일
I am so sorry to hear that your experience was less than perfect. If you have further feedback for us, please do not hesitate to reach out. Thank you, and have a great week.

10/10 - 훌륭해요

Rachael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, decorated so cute for Christmas. Probably the best customer service I’ve ever received at a hotel! Would definitely stay here again.
2023년 12월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 13일
I'm thrilled you had such a great stay! Please come see us again when your travels bring you back to Oklahoma City. Cheers!

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 13일
I'm very sorry your experience was less than perfect. Please feel free to reach out to me if you have further feedback. Have a great week.

8/10 - 좋아요

Christi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 13일
I'm sorry your stay was less than perfect. Please let us know if you have any feedback. Have a great week.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place, will be back
2023년 12월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 13일
I'm thrilled you had such a great stay! Please come see us again when your travels bring you back to Oklahoma City. Cheers!

10/10 - 훌륭해요

Gael

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here after an OU TCU game and loved that we were able to drop our things off and walk somewhere to eat. The front desk was very friendly and the rooms were clean. We were a big group wanting a nice steak but were turned down at the steak across the street (Mahogany) due to dress code, so dress up. We went to Bricktown Brewery a little farther down and had a great dinner with awesome service. Will definitely return
2023년 11월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 13일
I'm thrilled you had such a great stay! Please come see us again when your travels bring you back to Oklahoma City. Cheers!

10/10 - 훌륭해요

Jose

2023년 11월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 12월 20일
Thank you so much for your positive review! We hope to see you again soon.

10/10 - 훌륭해요

Gadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service will always bring me back. Absolutely best place to stay in Beaufort. They front desk make you feel right at home.
2023년 11월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 20일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 16일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Shelby

2023년 10월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 8일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

jorge alberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel bonito, cuarto cómodo, servicio agradable, en general muy agusto en este hotel
2023년 10월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 4일
¡Gracias por la evaluación positiva y las amables palabras! Esperamos verte de nuevo.

10/10 - 훌륭해요

Aneah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Very nice hotel. Comfortable and safe. We enjoyed our time here
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review and kind words! We hope to see you again soon.

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Shawn

2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, stayed here for our anniversary one night. Really a nice place and we walked just across the street to Mahogany's steak house for a great dinner will definitely return
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review and kind words! We hope to see you again soon.

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for concert at Paycom. Friendly staff. Room very spacious. Quiet surroundings.
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review and kind words! We hope to see you again soon.

10/10 - 훌륭해요

Claudia 님, Grand Prairie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was ok
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review! We hope to see you again soon.

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Very nice hotel with courteous staff. Nice location, close to everything.
2023년 10월에 2박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review and kind words! We hope to see you again soon.

10/10 - 훌륭해요

Raven 님, Van Buren

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely love this hotel. It’s the only one I’ll stay in, in Oklahoma City! The staff is wonderful and the place is spotless. Check-in is always easy and I feel like it’s a second home. So beautiful and elegant
2023년 10월에 1박 숙박함
답변 제공: Bobby Cather, Guest Services Manager 님, 2023년 11월 2일
Thank you for the positive review and kind words! We hope to see you again soon.