책상, 무료 WiFi, 침대 시트, 알람 시계

오요 호텔 오클라호마 시티 사우스 I-35 & 사우스이스트 29번가 여행 후기

3 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 642개 이용 후기 중 84개" "
평점 8 - 좋아요. 642개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 146개" "
평점 4 - 별로예요. 642개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 160개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Philip

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Alexis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the dirtiest nastiest room I've ever seen.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Brittany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly. Simple and quick checkin. Seemed really quiet.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

shane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Shane! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 - 훌륭해요

Melody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
We enjoyed our stay and staff was friendly.
2023년 12월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Thanks for the positive rating, Melody! Hope to welcome you again soon. Regards, Noah.

2/10 - 너무 별로예요

Joshua

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room looks like nothing advertised. It was disgusting. We walked right out.
2023년 12월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
We are sorry to hear about your experience, Joshua! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

2/10 - 너무 별로예요

Kara 님, Tulsa

When we arrived at the location we didnt feel safe. We ooted to find another hotel and didnt even check in.
답변 제공: Barbara 님, 2024년 1월 22일
Hello, Kara! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

10/10 - 훌륭해요

Jorge

출장 여행
2023년 11월에 3박 숙박함
답변 제공: Joey 님, 2023년 12월 9일
Hi, Jorge! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joey

2/10 - 너무 별로예요

Elizabeth 님, North Las Vegas

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함

4/10 - 별로예요

Ronnie

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I was too tired to take pictures but I seen roaches in the tub the sheets was dingy looking overall the hotel need to update their rooms look under the sheets the mattress has stains on like they they found them on the side of the road I will not be staying at this hotel again I think they're false advertisement that photo on hotels.com
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Class act
Always a class act and very accommodating.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Stay was good. Y’all charged us for no show and we were there. We paid at the hotel when we got there. And then this AM we had. 2nd charge from Hotels.com so we need à reimbursement
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jayme

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Room was very dirty, room number was taped on the door, unsafe conditions around with very minimal lighting. Deciding it was only to sleep for a few hours I looked past all prior instances until within two minutes two live cockroaches crawls across the table.
2023년 10월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Jayme! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

10/10 - 훌륭해요

Johnzetta

반려동물 동반 여행
별로예요: 편의 시설/서비스
The property is run down and dirty. Everything in the room was dingy. The curtains were torn. The carpet was ripped and coming apart from the walls. The white towels and sheets were stained. There was no microwave or mini fridge. I also killed 3 roaches.
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Johnzetta! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

6/10 - 괜찮아요

Latasha

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
It was a decent place to stay. But the rooms aren't properly detailed, the other people that are renting to stay are loud. The office staff members are super friendly and nice..👍
2023년 9월에 4박 숙박함
답변 제공: Noah 님, 2023년 9월 11일
Delighted to hear your words of praise, Latasha! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Noah

2/10 - 너무 별로예요

Chris

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment I pulled into the lot I felt uncomfortable. Property felt sketchy. First room they gave me wasn’t cleaned - towels on the floor and previous occupants key cards were still there. Second room slightly better. Couldn’t shake feeling uncomfortable, left after an hour and booked another hotel in a better area. Only decent thing about this hotel was the staff member I interacted with.
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Chris! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 - 너무 별로예요

gLENN

2023년 7월에 2박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
Hi, Glenn! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

6/10 - 괜찮아요

JW

2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Guest! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

10/10 - 훌륭해요

Becke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price. It was pretty good. Staff were polite. And room was ok.
2023년 7월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Pleased to hear your kind words of appreciation, Becke! We will try our best to never fail in amazing you every time. Regards, Eva

10/10 - 훌륭해요

Jackie

2023년 7월에 1박 숙박함
답변 제공: Maria 님, 2023년 7월 29일
Hi, Jackie! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria

6/10 - 괜찮아요

Darae

별로예요: 청결 상태
2023년 5월에 2박 숙박함
답변 제공: Rosy 님, 2023년 7월 10일
Sorry for the unpleasant experience you had with us. Darae! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Rosy

4/10 - 별로예요

David

2023년 7월에 1박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
We are sorry to disappoint you, David! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a Kool spot nice and Chill ... Jonathan aka MR.IT
2023년 6월에 1박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Hi, Jonathan! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Maria

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didnt feel comfortable or safe in my hotel room, staff took a long time to get me my room. I thought it was a pre-bought room, I also got a non smoking room. Which smelt like smoke, it looked like there was black mold on the ceilings, the carpet was ripped up, and the trim towards the bathroom wasn’t there. Multiple holes in the walls and ceilings, literally worst hotel I’ve ever stayed in.
2023년 6월에 1박 숙박함
답변 제공: Charles 님, 2023년 6월 26일
Hello, Anthony! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Charles

8/10 - 좋아요

Jay

2023년 6월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, Jay! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Joey.

2/10 - 너무 별로예요

Jeffrey

2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 6월 21일
Hi, Jeffrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

6/10 - 괜찮아요

Ashley

별로예요: 청결 상태, 직원 및 서비스
Pretty sure these is prostitution going on out of this hotel… staff is not at the desk the majority of the time.
2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 6월 21일
Apologies for the problems you had faced, Ashley! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 - 너무 별로예요

Debra

2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Sorry for the inconvenience, Debra! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 - 너무 별로예요

Patrick

2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 6월 21일
We are sorry to stay turned out to be an average one, Patrick! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 - 너무 별로예요

Edward

2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Hello, Edward! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 - 너무 별로예요

George

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was not able to stay here. Lots of late night activity in parking lot made me feel unsafe about my van/trailer. Upon check in another guest was alerting front desk about a “serious issue” with his room that he did not want to disclose publicly. We got to room, broken light switches, dirty sheets; and distracting smells. I ended up booking another hotel and left. Did not even bother to address front desk about getting refunded. Just needed to be out.
답변 제공: Ava 님, 2023년 6월 7일
Hi, George! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava

2/10 - 너무 별로예요

Kiran

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are not good and surroundings. Door was not proper and worried if someone push it will break. Someone else trying to open the door when our family sleeping last night and my wife got terrified. Bedsheets are dirty and shower water clogging and drowning very slow. Overall not a good experience
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 7일
Hi, Kiran! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

4/10 - 별로예요

Yesenia

2023년 6월에 1박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Sorry for the inconvenience, Yesenia! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maria

10/10 - 훌륭해요

Osmel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lh u
2023년 5월에 7박 숙박함
답변 제공: Ava 님, 2023년 5월 31일
Thanks for taking out your valuable time to rate us, Osmel! We will work even harder to make your stay a memorable one :) Regards, Lisa

10/10 - 훌륭해요

Wilma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice and quite
the room was nice and clean we would stay there again
2023년 5월에 2박 숙박함
답변 제공: Noah 님, 2023년 5월 18일
Thank you for your appreciation, Wilma! We hope to give you a consistent service every time. Regards, Noah

6/10 - 괜찮아요

Jody

가족 여행
Electrical switch of the room is not working. toilet seat looked old and damaged. Lights switch of the bathroom will not stay on. Faucet is Wiggly. Hair in the beds!
2023년 5월에 1박 숙박함
답변 제공: Maria 님, 2023년 5월 18일
Hi, Jody! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

6/10 - 괜찮아요

Zarra

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property itself was basic. Sketchy neighborhood, but restaurants, and a gas station close by. Could use to be updated, in order to justify the price. Our bathroom was clean, towels were clean, bad the sheets were clean but had rust stains. The furniture was stained, and the carpet needed vacuumed and deep cleaned. Window sills need cleaned badly. We just needed a place to sleep because of the storm, and it sufficed for that. It was rated a 3 star, but I'd put it at a 2 star. The price was acceptable for a 3 star, but I would have expected it to be cleaner and homier, with better amenities. It was overpriced for the what we had. $35-$45 would have been more fair. The people next door were loud until about 1 am, then at 4:31 am I had two girls knock my door at the wrong room, but when the guys next door didn't answer they were yelling that they were mad they drove all that way to *obscenity*, and now the guys won't answer. They then said and everyone was getting kicked out. They started honking their horn and yelling at the other room. We just ignored them and stayed inside the room, but I was concerned what they might do next. They left but laid on the horn after they left the parking space til they left the parking lot. I let management know at check out and they said they would take care of it. I saw no bugs, and the check-out person was friendly and personable, housekeeping staff should do a much better job though.
2023년 5월에 1박 숙박함
답변 제공: Joey 님, 2023년 5월 18일
Thank you for your feedback, Zara! We have shared the same with our concerned team and necessary steps towards improvement will be taken from our end. Regards, Joey

6/10 - 괜찮아요

Rhonda

2023년 4월에 1박 숙박함
답변 제공: Ammy 님, 2023년 5월 4일
Hi, Rhonda! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 - 너무 별로예요

Juan

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible property. As soon as I saw my room. I checked out and lost my money. Go somewhere else!
2023년 4월에 1박 숙박함
답변 제공: Ava 님, 2023년 4월 19일
Hi, Juan! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

8/10 - 좋아요

Mackenzie

2023년 4월에 2박 숙박함
답변 제공: Ava 님, 2023년 4월 19일
Hi, Mackenzie! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

2/10 - 너무 별로예요

Vivian Mora

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean and have not received my deposit back
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Romeo

2023년 3월에 9박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Hi, Romeo! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

10/10 - 훌륭해요

Victoria

2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Thanks for rating us superbly, Victoria! Glad to know that you loved our services :) Regards, Lisa

10/10 - 훌륭해요

Jacob

2023년 3월에 2박 숙박함
답변 제공: Lisa 님, 2023년 3월 7일
Hi, Jacob! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

2/10 - 너무 별로예요

C

2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2023년 3월 7일
Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

4/10 - 별로예요

Sean

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Adequate for a night
What can I say? It was a room, with a bed, couch, and shower. Upon walking into the room I was pleasantly surprised that the room didn’t look terrible. However, with further inspection I noticed hair from other guests on all of the pillows but one, awkward smelling stains on the sheets, cigarette burns on the comforter, peeling paint on the walls and ceiling, what looked to be black mold ring around the shower, a dingy carpet, and a heater that ran all night long to barely get the room warm enough to take my hoody off in the morning. For the price I paid I can’t completely complain. But, I wish I had paid the ten dollars more to stay at the Motel 6 nearby. On the plus side the shower pressure was amazing!
2023년 1월에 1박 숙박함
답변 제공: Eva 님, 2023년 2월 7일
Sincere Apologies, Sean! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Eva

2/10 - 너무 별로예요

RAMON SANCHEZ

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a room , checked in and front desk guy was rude , racist and he gave me a room with no heat no fridge no microwave I asked to be switched he did and the microwave was still not working , stayed 12 nights and had no heat and non working microwave . He didn’t answer my calls either and I NEVER GOT MY 100 deposit !!
답변 제공: Eva 님, 2023년 1월 4일
Hi, Jose! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

8/10 - 좋아요

Deborah

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Meh!
The room was adequate for our needs, but not in great condition. The bathroom door was too big for the door frame so wouldn’t close. There was a very bad draft around the room door that made it difficult to keep the room warm enough. Also no blanket for the bed. Only worn sheet and thin bedspread. I also have not received my $100 security deposit back. All I did was sleep then leave.
2022년 12월에 1박 숙박함
답변 제공: Ava 님, 2022년 12월 22일
Hi, Deborah! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava