The hotel itself wasn't too bad. Check-in was great and check-out was easy. My biggest problem was the fact that before I'd even handed my key card in and checked out, the housekeeper was already in my room. I had returned to the room from my car dropping off luggage, to retrieve the last couple things, they weren't there on the dresser. I had been gone from my room for not even 2 minutes. My daughter's Bluetooth earbuds and my granddaughter's new t-shirt were not there. 😠 I am not pleased and therefore I will not be staying at this hotel again. We checked the luggage, backpacks etc in case we had put the items in there. They are not there. Only reason I stayed at this hotel is because my usual hotel had no rooms available. At least at my usual hotel, if I've left something behind, they call me to let me know. It's sad that not all hotels are like this!