숙박 시설 정면

호손 스위트 바이 윈드햄 미드웨스트 시티 틴커 AFB 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 423개" "
평점 8 - 좋아요. 1001개 이용 후기 중 276개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 144개" "
평점 4 - 별로예요. 1001개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 72개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

DeMeisha

좋아요: 청결 상태, 직원 및 서비스
Everything was great
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello DeMeisha,We are pleased to hear that you had an enjoyable stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Damian

My room had ants and kids were running & yelling in the hallways.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Damian, Thank you for sharing your feedback with us. We take all guest concerns seriously and will address these issues appropriately to improve our services and guest experience. We appreciate your valuable input to help us enhance the quality of our hotel for all guests.

6/10 - 괜찮아요

Shavon

별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Shavon, We appreciate you choosing our hotel for your stay. We always strive to provide the best experience for our guests. Please feel free to contact us directly with any feedback you may have from your recent visit.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The black guy at the front desk needs a raise ...always does a great job, giving information and helping out
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Kenneth,We appreciate your positive feedback about the service provided by our front desk staff. Our team always aims to offer exceptional assistance to all our guests. If you have any further comments or need assistance in the future, please do not hesitate to reach out to us.

2/10 - 너무 별로예요

Victoria

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will never stay here again…. Starting off we were greeted by a lady sitting down in the main area talking with her friend and goes “Oh”. Not no hello…. Than she talks about how we will be charged an extra $50 a day ? For what ? Get to the room, the key doesn’t work. That continued every single time we left. We had to get new keys every other hour. Get into the room and gross…. I am in town for my grandfathers funeral, I was not about to fight for a different room, when everywhere was booked. The bath tub was filthy and I had to clean it before I could bathe my babies. Come to find out the stopper doesn’t work. Upon further inspection, the ceilings and walls were covered in filth, there was hair in the cracks, ashes on the bedsheet (we got a smoke free room) and a stain on the other bed. The couch was covered in stains. Than the breakfast was just cold. I almost checked out and stayed in my car with my kids because I was so grossed out by this hotel. I do not recommend.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Victoria,I'm sorry to hear about your experience at our hotel. We appreciate you bringing these issues to our attention and apologize for any inconvenience caused during your stay. If you have any further feedback or concerns, please don't hesitate to reach out to our management team for further assistance. Your comments will help us improve our services for future guests.

6/10 - 괜찮아요

Kim

좋아요: 청결 상태, 직원 및 서비스
Our tv did not work due to “low signal” and I was told they would correct it at 8 or 9the next morning.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Kim, We apologize for the inconvenience you experienced with the TV signal. Your feedback will be shared with the team for future improvements. Please feel free to contact our management for any further assistance or feedback on your stay.

6/10 - 괜찮아요

Karissa

연인과의 여행
좋아요: 청결 상태
Nothing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Karissa,Thank you for sharing your feedback with us. We appreciate your taking the time to review your stay, and we will make sure to share your comments with our management team for further review. If you have any further concerns, please do not hesitate to contact our management directly.

8/10 - 좋아요

Ashley

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were very helpful especially front counter gentleman. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ashley,We're delighted to hear you found our staff helpful and enjoyed the breakfast during your stay. Our team works hard to ensure all guests have a pleasant experience. If you have any more feedback or need assistance, please feel free to reach out.

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Howard,We are delighted to hear that you found our staff to be friendly during your stay. Guest satisfaction is our top priority, and we appreciate your kind words. If you have any further feedback or questions, please feel free to reach out to us.

10/10 - 훌륭해요

Tammy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV in my room didn't work for 2 days and I have little guys. But other then that everyone and everything was great.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Tammy,We're glad to hear you had a great experience overall. Your feedback about the TV is valuable and will be shared with our team for improvement. Please feel free to contact our management with any further details.

8/10 - 좋아요

Janet

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Janet, Thank you for choosing to stay with us. We hope you had a pleasant experience and look forward to welcoming you back soon!

10/10 - 훌륭해요

marla

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello marla,We're delighted to hear that you had a fantastic stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back again soon!

6/10 - 괜찮아요

Emily

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태
The hotel smells of marijuana in the halls. The individual rooms lack number of towels, the bath won't fill up for a bath, and need more pillows.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Emily, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these concerns with our team for improvement. For any future issues, please reach out directly to our management team. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

pearl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello pearl, We apologize for any inconvenience you experienced during your stay. Please feel free to contact us directly with any further details so we can address your concerns promptly.

10/10 - 훌륭해요

Marilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location to Tinker AFB, restaurants and shopping. Hotel was clean with friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Marilyn,We are pleased to hear that you found our hotel's location convenient and our staff welcoming. It's great to know you appreciated our clean accommodations. Should you have any future stays with us, we hope to provide you with an equally enjoyable experience.

6/10 - 괜찮아요

Noel

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Noel,We appreciate you choosing to stay with us. Should you have any feedback to share regarding your recent visit, please don't hesitate to contact us directly. Your comments will assist us in improving our services for future guests.

10/10 - 훌륭해요

Tanisha

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The carpets were very dirty..and the inside of the hotel just needs a good cleaning.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Tanisha, We appreciate your feedback and apologize for any inconvenience caused during your stay. We value cleanliness as a top priority and will address your concerns with our housekeeping team. Your comments will help us improve our services for future guests.

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very sweet and check in/out was super easy. My only complaint is that one of our lamps wasn’t working. We checked plugs and all, but it wasn’t really a deal breaker. Overall great stay!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Priscilla, Thank you for choosing to stay with us and sharing your experience. We are delighted to hear that you found our staff friendly and your check-in and check-out process smooth. Your feedback regarding the lamp is appreciated and will be shared with our maintenance team. We hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Justin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's was great. The staff and the swimming were awesome. Nice comfortable room.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Justin,We're thrilled to hear you enjoyed your stay, especially our friendly staff and refreshing swimming pool. We're glad you found your room comfortable as well. If you have any further feedback, we'd love to hear it!

4/10 - 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Nicholas, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly so we can address any concerns you may have and improve our services for future guests.

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Grace,We're thrilled to hear that you had an excellent stay with us! We appreciate your kind words and we hope to welcome you back soon for another memorable experience.

4/10 - 별로예요

Lee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After checking in my bed had no sheets and the hallway to the room smelled of cat pee. The night clerk was very helpful and got me another room. The room was much better except I would have to get my key card programmed every time to get in the room. I did meet he maintenance guy and he was able to fix the key card problem. The bathroom sink leaked and made a rhythmic drip sound, that was only slightly annoying. The front parking lot had trash strewn about and someone puked next to my vehicle during the night. The lady that worked during the day was very hard to understand what she was saying because her english was very bad. At one point there was several children on the floor playing in a hallway. The breakfast was decent, and the inside was kept clean. This hotel was more expensive than all the others in the immediate area, yet not worth the extra money.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Lee, Thank you for taking the time to share your experience with us. We apologize for any inconveniences you encountered during your stay. We're glad to hear our night clerk and maintenance guy were able to assist you promptly. We appreciate your feedback regarding the key card and bathroom sink and will look into these issues further. We apologize for any cleanliness and communication issues you experienced. We strive to provide a comfortable stay for all our guests and will address these concerns with our staff. Thank you for mentioning the decent breakfast and cleanliness of the hotel. We value your feedback as it helps us improve our services.

10/10 - 훌륭해요

LaDonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello LaDonna,Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide the best possible service to all our guests, and we're delighted that we met your expectations. Should you have any further feedback or need any assistance, please don't hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay!

6/10 - 괜찮아요

Ruby

좋아요: 직원 및 서비스, 객실의 편안함
Very friendly staff
The bathroom, sink, bedding, kitchenette area spotless. Bed was comfy. There were a LOT of stains on the carpet, but it had obviously been swept. Stain on lampshade too. The cushions were missing from the sofa- we told them not to bother finding them as we were only in the room for sleeping. Front desk offered to change our room after we told them about stains and missing cushions but we were a very late arrival and were not going to be in the room except to sleep. The breakfast was stocked, hot and the staff stocking were very helpful and polite. We would return to this hotel and give them another chance to show us a non stained carpet!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Ruby, Thank you for sharing your feedback with us. We're glad to hear that you found the bathroom, sink, bedding, and kitchenette area to be spotless, and that the bed was comfortable. We apologize for any inconvenience caused by the stains on the carpet and lampshade, as well as the missing cushions. Our front desk did offer to change your room, but we understand your decision due to your late arrival. We appreciate your kind words about our breakfast and staff. We value your patronage and look forward to the opportunity to welcome you back for a flawless experience with us.

10/10 - 훌륭해요

Hayden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place great people
The desk clerk went above and beyond with great customer service!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Hayden,Thank you for your positive feedback about our desk clerk's exceptional customer service. We strive to deliver outstanding experiences to all our guests, and it's great to hear that they went above and beyond. We value your support and hope to welcome you back soon for another memorable stay.

6/10 - 괜찮아요

Mekecia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
every one was very friendly but the floor in the room was very very flitty it had lots of stains and needs to be replaced
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Mekecia, Thank you for sharing your feedback about the friendly staff during your stay. We apologize for any inconvenience caused by the condition of the floor in your room. We appreciate you bringing this to our attention, and we will make sure to address the issue appropriately.

10/10 - 훌륭해요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in/out. Everything was clean and tidy. Enjoyed my stay.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Sherri,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a pleasant experience with our check-in and check-out process. It's great to know that you found everything clean and tidy. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Fidel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Fidel,Thank you for your feedback regarding our customer service. We strive to provide exceptional service to all of our guests and we're pleased to hear that we met your expectations. We appreciate your kind words and look forward to welcoming you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Yvonne

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Yikes!!!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Yvonne, We're sorry to hear that your experience did not meet your expectations. We value your feedback and would appreciate it if you could reach out to our hotel directly to provide more details about your stay. We strive to provide excellent service and would like the opportunity to address any concerns you may have had.

8/10 - 좋아요

Ladonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Ladonna,We are delighted to hear that you had a pleasant experience during your stay with us. We appreciate your support and hope to have the opportunity to welcome you back in the future. Please don't hesitate to reach out to us if you have any further feedback or suggestions for improvement.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk was friendly. Bed was very comfortable. Even though very close to highway, room was quiet. Water could have been a little hotter. Otherwise, no complaints.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Deborah,Thank you for sharing your feedback with us. We're delighted to hear that you found our front desk team friendly and enjoyed the comfortable bed in your room. We apologize for any inconvenience caused by the water temperature and appreciate your understanding. It's great to know that the room was quiet despite being close to the highway. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Daqavious

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to chill and hang out at 💯💯💯💯 everyone was very nice and chill and laid it back and I think they should get a raise
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Daqavious,Thank you for your kind words regarding your recent stay! We're thrilled to hear that you enjoyed your time at our hotel and found our staff to be friendly and accommodating. Your feedback is truly appreciated. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Mark

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place and close to work
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Mark,Thank you for choosing our hotel for your stay. We're delighted to hear that our location worked well for your work vicinage. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 15박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Benjamin,We are delighted to learn that you had a wonderful stay with us! Your satisfaction is our top priority, and we are thrilled that we were able to provide you with a memorable experience. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello John,Thank you for staying with us! We are thrilled to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of welcoming you back in the future. Safe travels!

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Carolyn,Thank you for choosing our hotel for your recent stay! We're glad to hear that your overall experience was positive. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We appreciate your business and hope to welcome you back soon for an even better experience!

10/10 - 훌륭해요

Aja

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Aja,We appreciate your excellent rating! We're glad to hear that you had a wonderful experience during your stay at our hotel. If you have any other feedback, please feel free to reach out to us. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Miriam

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Miriam, We're sorry to hear that your experience with our hotel was not up to par. We would appreciate it if you could reach out to us with any specific feedback you may have, as we always strive to improve our guests' satisfaction.

2/10 - 너무 별로예요

Gaynal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Gaynal, We're sorry to learn that you weren't satisfied with your recent stay at our hotel. We would appreciate it if you could reach out to us directly with any feedback you may have, so we can address any issues and improve our services. Thank you for bringing this to our attention and we hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place was clean and staff was nice and helpful.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Sara,Thank you for taking the time to share your positive feedback about our clean facilities and helpful staff. We greatly appreciate your kind words. Please do not hesitate to contact us directly if there is anything else we can assist you with. We hope to welcome you back in the future for another pleasant stay.

4/10 - 별로예요

Faith

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
The toilet got stopped up. The air conditioning unit doesn’t stay cold.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Faith,Thank you for your feedback. We apologize for the inconvenience you experienced with the toilet and air conditioning unit during your stay. We appreciate your input and will make sure to address these issues to prevent them from occurring in the future.

10/10 - 훌륭해요

Mikhail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Mikhail,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay at our hotel. Our team strives to provide exceptional service and it's rewarding to know that we achieved that during your visit. We truly appreciate your kind words and hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was very affordable and it was just what I was looking for
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Lauren,Thank you for choosing our hotel for your stay. We're glad to hear that our affordable rates met your expectations. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Kathryn,Thank you for taking the time to share your rating. We appreciate this and apologize for any inconvenience you may have experienced. We strive to provide excellent service and will use this to improve our operations. If you have any further concerns, please feel free to contact our management directly.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello james,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 - 좋아요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Amy,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay, and we apologize if your experience did not meet your expectations. We encourage you to reach out to our management team directly to discuss your concerns. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Jeffrey,Thank you for taking the time to review your recent stay at our hotel. We appreciate your feedback and apologize for any inconvenience you may have experienced. We strive to provide exceptional service and regret if we fell short of your expectations. If there's anything we can do to address your concerns, please reach out to our management team directly.

10/10 - 훌륭해요

Krystal

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
8/10 review
My stay was really good house keeping was sooo helpful and the staff that was there great…the cook helpers were great too I’d be more than happy to stay their again :)
2023년 10월에 10박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Krystal,Thank you for your positive feedback on your recent stay at our hotel. We are delighted to hear that you found our housekeeping team and staff to be helpful and that our cook helpers provided great service. We look forward to welcoming you back for another enjoyable stay in the future.

2/10 - 너무 별로예요

Randall

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was bedbugs in the bed and on the floor we have pictures if needed
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Randall,Thank you for bringing this to our attention. We take such reports very seriously as the comfort and satisfaction of our guests are our top priorities. We encourage you to contact our management team directly with your pictures and any additional details you can provide so that we can investigate the matter thoroughly and take appropriate action if necessary.

10/10 - 훌륭해요

Keri

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Keri,We appreciate your positive review of your recent stay at our hotel. We are thrilled to know that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to contact us. We look forward to welcoming you back in the future for another enjoyable stay.